Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Super Duper Burgers – San Francisco
Super Duper Burgers - San Francisco
Photo from Super Duper Burgers
Super Duper Burgers at a glance
San Francisco Union Square
- 🍽️ Restaurant
$$
Price per Person $11–$20
mentioned by 145 of the guests
#1514 out of 2403 places to eat in San Francisco
#171 Restaurant out of 254 in San Francisco
Good
7.2 out of 10
Food
Service
Ambience
Value
566
Reviews
71.7%
Satisfaction
Often praised
- Delicious burgers
- Quality ingredients
- Relaxed atmosphere
Frequently criticized
- Inconsistent value
- Parking difficulties
- Service hiccups
The restaurant Super Duper Burgers in San Francisco’s vibrant Union Square neighborhood offers you a truly casual and trendy dining experience. This spot is perfect when you’re looking for a quick bite or even late-night food.
You’ll find a welcoming atmosphere whether you’re stopping by for breakfast, lunch, or dinner. With options like organic dishes and vegetarian choices, plus coffee, beer, and wine, there’s something for everyone to enjoy in this popular city eatery.
Overview: Introducting Super Duper Burgers
Super Duper Burgers offers a generally pleasant dining experience, often praised for its core offerings. Many appreciate the quality ingredients that go into their meals, contributing to a satisfying visit.
The overall vibe is often described as relaxed, making it a comfortable spot for a casual bite. However, some patrons have noted occasional operational issues, and the perceived value can be a point of contention.
Despite these minor drawbacks, the friendly staff and general cleanliness often contribute positively to the experience.
Good
7.2
out of 10
566
Reviews
71.7%
Satisfaction
115
negative
45
neutral
406
positive
Super Duper Burgers holds a solid overall Restaurant Score of 7.2, indicating a good performance, complemented by a Customer Satisfaction rate of 71.7%, which is also quite good. This positive sentiment is drawn from a substantial 566 customer opinions, with 406 positive remarks outweighing 115 negative ones.
The Food (7.5) stands out as the strongest aspect, frequently highlighted for its quality and taste. The Ambience (7.1) also contributes positively, creating a welcoming environment.
While Service (6.9) is generally good, some experiences suggest room for improvement. The Value (5.7) is perceived as average, with opinions split on whether the pricing matches the offering.
What people like
- Delicious burgers
- Quality ingredients
- Relaxed atmosphere
What people don't like
- Inconsistent value
- Parking difficulties
- Service hiccups
If you’re seeking a reliable spot for a well-prepared burger, Super Duper Burgers is a strong contender. The focus on quality ingredients and a generally positive atmosphere makes it a worthwhile stop, especially when you’re in the mood for their signature dishes.
With a Recommendation Score of 7.6, it’s clear many find it a place worth revisiting. Just be mindful of potential parking challenges and the occasional mixed perception of value, and you’re likely to have a good experience.
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Verdict: Our expert take on Super Duper Burgers
Food (7.5 out of 10)
mentioned by 97% of the guests
When it comes to the food, diners are generally thrilled, with a strong 75.7% customer satisfaction and a solid 7.5 score. Many of the 287 positive remarks rave about the super burger, fries, and shakes, often highlighting the fresh ingredients and delicious taste. The house-made pickles also get a special shout-out for their unique flavor.
However, not every bite is perfect, as indicated by 62 negative comments out of 379 total. Some found the garlic fries to be soggy or greasy, while others mentioned bland burger patties or small portions. There are occasional concerns about excessive oil usage and inconsistent quality, suggesting some dishes might be a mixed bag.
Food
379
Reviews
75%
Satisfaction
62
negative
30
neutral
287
positive
Rating distribution
What people like
- Delicious, juicy burgers
- Amazing garlic fries
- Free homemade pickles
What people don't like
- Occasionally greasy food
- Soggy fries texture
- Small portion sizes
Often praised
- burgerMy experience at the restaurant was centered around their burger. It was so good that it was the only time I've ever bought a $10 burger and not regretted it. However, I would advise skipping the shakes.
- burgersMy experience at the restaurant was great! I enjoyed the delicious burgers and garlic fries. The staff was friendly, and the self-order kiosk was a convenient way to customize my order.
- foodI revisited this restaurant after the pandemic and was pleased to find that it still offers delicious, hot, and fresh food. Unlike many other places that have fallen short, this one has not disappointed.
- garlic friesMy experience at the restaurant was great! I enjoyed the delicious burgers and garlic fries. The staff was friendly, and the self-order kiosk was a convenient way to customize my order.
- friesI particularly enjoyed the all-you-can-eat pickles. The atmosphere was great, and I had a double cheeseburger with fries that I thoroughly enjoyed. The only downside was that they ran out of beer, which prevented me from giving a full five stars.
- picklesThe pickles did help cut through the oiliness
- mini burgerThe Chipotle sauce is fantastic and goes well with almost everything. I highly recommend adding a fried egg to the burger, especially the mini burger, as it elevates the dish. The strawberry shake with malt is also amazing.
- ingredientsThis is a classic American fast food joint, but with ingredients of excellent quality. You can customize your burgers with their homemade pickles, mayonnaise, ketchup, and mustard, all available freely.
- milkshakethe milkshake, while thinner than I was hoping for, clearly had real strawberry in it
- Super BurgerChicken sandwich and Super Burger was delicious
Frequently criticized
- burgersabrasively salty, EXTREMELY greasy, yet generally flavorless burgers
- friesThe fries were extremely soggy, and bland as well
- garlic friesThe garlic fries had a solid mass of soft cheese
- greasyThis one came out quite greasy though
- burgerIt presented itself beautifully and smelled great. It tasted pretty good, but it was a little overdone for my taste (I prefer my burgers with pink in the middle). To each their own!
- Arnold Palmerthe Arnold Palmer is lacking in flavor
- Diet CokeDiet Coke tastes of chlorine
- FoodFood:2
- FriesFries could be better
- beerran out of beer completely
If youre craving a delicious, high-quality burger with great shakes and free pickles, this spot is definitely worth a visit. Just be mindful that some fries might be a bit greasy, and portions can occasionally feel small, but overall, its a solid choice for a satisfying meal.
Service (6.9 out of 10)
mentioned by 47% of the guests
When it comes to service, its a bit of a mixed bag, but leaning positive! With 52 positive remarks out of 79 total, many customers appreciated the friendly staff, speed of service, and the convenience of the self-order kiosk. The overall score for service sits at 6.9, which is good, and customer satisfaction is at 65.8%, indicating a mixed but generally acceptable experience.
However, not everyone had a smooth experience, with 21 negative comments highlighting issues like long wait times and occasional order accuracy problems. Some found the automated ordering impersonal, and there were a few concerning mentions regarding employee behavior. It seems theres room for improvement in consistency.
Service
79
Reviews
65%
Satisfaction
21
negative
6
neutral
52
positive
Rating distribution
What people like
- Friendly, helpful staff
- Fast service speed
- Easy self-order kiosks
What people don't like
- Long wait times
- Order accuracy issues
- Poor employee behavior
Often praised
- serviceUnfortunately, there was a mix-up with my order; I received red onion instead of the grilled onions I requested. Despite this hiccup, the service was cheerful, contributing to a generally good dining experience.
- staffStaff came from around the counter to help me work kiosk
- ServiceThe burger was made QUICKLY!
- kioskI used the kiosk at the front to order so I could take my time and see all my options. It was very easy to use. I liked the relaxed atmosphere and that there was a second floor where you can sit.
- QR codesadd items I might have forgotten using the QR codes on the table
- awesome cashiersone of the perks of this place was the awesome cashiers
- best serviceI also enjoyed a milkshake. It was an awesome meal with the best service and patience shown to our indecisive group. There were many choices and it was hard to decide, but all were so good.
- cashierMuy amable la cajera
- cashier/busserWas very impressed with the cashier/ bus woman. She was friendly, efficient
- customer serviceproviding excellent customer service w the other customers
Frequently criticized
- orderthey forgot my order even I have paid
- serviceThe service needs to be seen.
- staffstaff at this location are unorganized and slow
- waitI just wait and wait until I asked them
- ServiceService:2
- alert systemalert system for your food didn’t work
- automated orderingEverything is automated now. Really took away from my overall experience.
- customer serviceemployee taunt a strock patent
- employee behaviorMy experience at this restaurant was deeply unsettling due to the behavior of one of the employees. I witnessed a 20-year-old employee taunt a customer who appeared to be a stroke patient, clearly moving slowly and with limited arm mobility. The employee, who was bringing the customer their food bag, initially seemed helpful.
- employee screamingemployee starts screaming "you don't know what's going on"
If youre looking for quick service and dont mind using a self-order kiosk, you'll likely have a good experience, especially with the friendly staff. However, be prepared for potential wait times or minor order hiccups, as consistency can vary.
Ambience (7.1 out of 10)
mentioned by 36% of the guests
When it comes to ambience, this spot generally hits the mark, earning a good score of 7.1 and a solid customer satisfaction of 71.9%. Customers frequently praise the overall cleanliness, pleasant background music, and inviting decor, often noting the ample seating and relaxed atmosphere. With 41 positive remarks out of 57 total opinions, it seems many find the environment quite enjoyable.
However, not everything is perfect. About 12 comments highlight some areas for improvement, primarily concerning parking difficulties, which can be a real hassle. A few guests also mentioned occasional issues like a funny smell upstairs or a sticky floor, suggesting that while generally clean, there might be some inconsistencies in maintenance or specific areas that need attention.
Ambience
57
Reviews
71%
Satisfaction
12
negative
4
neutral
41
positive
Rating distribution
What people like
- Cleanliness praised
- Relaxed atmosphere
- Good background music
What people don't like
- Difficult parking
- Occasional funny smell
- Sticky floor reported
Often praised
- atmosphereI particularly enjoyed the all-you-can-eat pickles. The atmosphere was great, and I had a double cheeseburger with fries that I thoroughly enjoyed. The only downside was that they ran out of beer, which prevented me from giving a full five stars.
- cleanlinessThe burger was perfectly cooked, and adding an egg created a messy but seriously delicious combo. The establishment was well-run and clean, with fast service.
- AtmosphereAtmosphere:5
- locationGreat location if you need a place to eat
- musicI love the atmosphere in here; it’s very laid back and they play a great variety of music. Everyone that works here seems friendly.
- background musicBoa mĂşsica de fundo
- clean and cozythis premium burger restaurant is clean and cozy
- clean dining roomthe dining room is clean
- decorThe decor is casual
- eating areaNice upstairs loft like eating area
Frequently criticized
- AtmosphereAtmosphere:2
- CLEANINGif they spent the same time on serving and CLEANING
- Parking optionsParking is unavailable
- Parking spaceDifficult to find parking
- bathroomsThe bathrooms were out
- close parkingClose parking was difficult to find
- floor cleanlinessthe floor is so sticky
- funny smellI liked the relaxed atmosphere and that there was a second floor where you can sit. I only gave the atmosphere 4 stars because there was a little bit of a funny smell when I went upstairs, but it was easy to ignore. Would definitely come here again for this awesome food!
- noiseonly a bit noisy
- outside environmentThe reviewer described the establishment as "lawful thieves" and noted that the floor was so sticky. Furthermore, the reviewer observed junkies outside the store doing drugs and half naked. The reviewer questioned how low someone would have to be to eat there or allow themselves to function in that way.
If you're looking for a clean, relaxed spot with good music and plenty of space, this place is definitely worth checking out. Just be prepared for a potential challenge with parking, and you might encounter a minor quirk or two, but overall, the vibe is positive.
Value (5.7 out of 10)
mentioned by 33% of the guests
When it comes to value, this spot is a bit of a mixed bag, with a score of 5.7 and customer satisfaction sitting at 51%. Many diners appreciate the decent quality/price ratio, especially for items like burgers and through their happy hour deals. With 26 positive opinions out of 51 total, many found the prices reasonable and felt it was definitely worth it for the food received.
However, it's not all sunshine and savings. With 20 negative comments, some customers felt the experience leaned towards the expensive side, citing concerns about price gouging, high prices for small portions, and even extra service fees. It seems some found the overall price point a bit much, making them question if it was truly worth it.
Value
51
Reviews
51%
Satisfaction
20
negative
5
neutral
26
positive
Rating distribution
What people like
- Good quality/price ratio
- Reasonable happy hour
- Worth the price
What people don't like
- High prices
- Service fees
- Perceived price gouging
Often praised
- priceMy only suggestion would be to go light on any salty toppings like cheese or bacon. Otherwise, the food was so good for the price. The atmosphere and service were both rated a 5 out of 5, making for a fantastic dinner.
- pricesReasonable prices
- reasonable pricecombination of quality, flavor, and reasonable price is though to find elsewhere
- $10 burgerMy experience at the restaurant was centered around their burger. It was so good that it was the only time I've ever bought a $10 burger and not regretted it. However, I would advise skipping the shakes.
- burgersThe burger are also not expensive
- costskeeps costs down
- decently pricedMy experience at the restaurant was great! The burger pictured was their mini, which was a lot of food and decently priced. I found the burger to be the best I've had in a while.
- garlic friesand garlic fries for $4.50
- happy hourfantastic happy hour deal
- happy hour dealsgood happy hour deals
Frequently criticized
- priceMy experience at this restaurant was largely disappointing, especially concerning the food. I was advised to 'get something else instead' as the meal was 'not worth the price'. The portions were not generous, particularly the fries.
- pricesUnfortunately, the bathrooms were out the day I visited. Think of it as an upscale 5 Guys, but with 90% higher prices.
- burger priceMy experience at this restaurant was extremely negative. I was charged 20 dollars for a burger the size of a credit card and a few french fries. The reviewer described the establishment as "lawful thieves" and noted that the floor was so sticky.
- corporate greedNot a fan of corporate greed.
- expensive sideA bit more on the expensive side
- high priceat a rather high price
- mealI don't feel it is worth it
- paying for saucespaying for the other sauces is lame
- price gougingprice gouging - all the time
- price pointespecially at the price point it’s going for
If you're looking for good happy hour deals or a solid burger that feels worth the cost, this place could be a hit. But be mindful of potential extra charges and portion sizes, as some find the overall pricing a bit steep.
How are the prices at Super Duper Burgers?
You’re looking at roughly 19 per person – reported by 145 diners. That puts it in the $11–$20 category. For a Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most guests find themselves spending right in this sweet spot, with the vast majority of prices clustering firmly within the $11–$20 range. While a few diners might splurge a little more, the pricing is quite consistent around that average.
Here’s a quick look at what guests spend per person, based on the latest 145 reviews.
A look at how this restaurant’s value for money stacks up against similar spots in San Francisco.
Considering it’s a restaurant in San Francisco, we think the pricing feels quite fair. It offers a solid mid-range option without breaking the bank, which is always a welcome find in a city like this.
Customer Reviews: what people think about Super Duper Burgers
Visit Type
- Quick Meal
Service Type
- Dine-in
8
Delicious Food, Casual Vibe
I revisited this restaurant after the pandemic and was pleased to find that it still offers delicious, hot, and fresh food. Unlike many other places that have fallen short, this one has not disappointed. The service model is counter or kiosk ordering, with no table service.
The decor is casual, complemented by uplifting music. I recommend visiting if you are in the area of Market Street and 16th Street.
- food9
- food quality9
- service6
Price per Person
- $11–$20
Visit Type
- Regular Visit
Group Type
- Solo Dinner
Group Size
- Solo
Service Type
- Dine-in
Meal Type
- Dinner
9
Consistently Amazing Mini Burger Staple
My experience at this restaurant is always amazing. The high quality beef, perfectly balanced sauce, and sesame bun create a fantastic burger. The crispy fresh fries and the yummy scratch-made pickle on the side make it a go-to choice that never disappoints.
I usually get the mini burger, which is the perfect portion for me when paired with fries and a drink. The atmosphere is casual, with an order-at-the-counter setup, but the dining room is clean and offers plenty of seating for everyone, whether dining solo, as a couple, or in a group.
- high quality beef10
- crispy fresh fries9
- yummy scratch made pickle9
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
8
Awesome Burger with a Dry Bun
My experience at this restaurant was largely positive, centered around a truly great burger. While the bun was a tad dry, the flavor of the ingredients was awesome. I also appreciated that they offer free homemade pickles.
- burger9
- flavor of ingredients10
- homemade pickles8
- bun4
Visit Type
- Casual Outing
Service Type
- Dine-in
8
Good burgers, could use more flavor
My experience at the restaurant was positive overall. The food was good, though I felt the burgers could benefit from more sauce and flavor to truly enhance them. The service was excellent, and the atmosphere was very enjoyable.
- burgers7
- sauce and flavor5
- service10
Price per Person
- $11–$20
Visit Type
- Tourist Experience
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
Noise Level
- Moderate
10
Obsessed with Super Duper!
I visited San Francisco for the history and to see the sites. I left San Francisco obsessed with Super Duper : -) Please come to Canada!
- Food10
- Service10
- Atmosphere10
What Super Duper Burgers offers
Crowd
- Family-friendly
- Tourists
- Groups
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
- Free Wi-Fi
- Wi-Fi
Offerings
- Late-night food
- Quick bite
- Wine
- Coffee
- Beer
- Organic dishes
- Vegetarian options
- Alcohol
Dining options
- Breakfast
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Onsite services
- Takeout
- Outdoor seating
- Dine-in
- Delivery
Parking
- Usually difficult to find a space
- Paid parking lot
- Paid street parking
Atmosphere
- Casual
- Trendy
FAQs
What kind of dining experience can you expect at Super Duper Burgers?
You can expect a casual and trendy atmosphere perfect for a quick bite or late-night food. They offer a variety of options including organic dishes, vegetarian choices, coffee, beer, and wine for your enjoyment.
What service options and accessibility features are available at Super Duper Burgers?
Super Duper Burgers provides no-contact delivery, takeout, outdoor seating, and dine-in services. You’ll also find wheelchair accessible entrances, seating, and restrooms for your convenience.
How does Super Duper Burgers score overall?
Super Duper Burgers achieves a good overall Restaurant Score of 7.2, with a Customer Satisfaction of 71.7%. This is largely driven by strong scores in Food (7.5) and Ambience (7.1), while Service (6.9) is generally good, and Value (5.7) is considered average.
What do customers appreciate most about Super Duper Burgers?
Customers frequently praise the delicious burgers and the use of quality ingredients. Many also enjoy the relaxed and clean atmosphere, often highlighting the good music and comfortable dining areas.
Are there any common issues or areas for improvement at Super Duper Burgers?
Some customers have noted inconsistencies with value, finding prices to be on the higher side for certain items. Parking can also be a challenge, and there are occasional reports of service hiccups, including order mix-ups or slow staff.