FINO - Reviews

My experience at this quaint Italian restaurant in the heart of San Francisco was excellent. The service was top-notch, and the food was prepared very well. Overall, it was a great meal that was reasonably priced. I will definitely return and recommend it.

I have dined at Fino numerous times over the past 15-20 years, almost every time I visit San Francisco. However, my recent experience has led me to decide "never again. " My issue began with a reservation. I booked online for 5 people on a Saturday night at 7 pm well in advance and received a confirmation. Days later, I received an email and text stating my reservation had been moved to 7: 30 pm, with no explanation or apology. When I called to inquire about the change, Charles, who identified himself as the restaurant manager, responded with 5-10 minutes of the rudest invective I've ever encountered. He repeatedly interrupted, spoke down to me, talked over me, and raised his voice, all without an apology or coherent explanation. His reasons shifted from "not enough room" to inconveniencing other guests, and then to having too many people at earlier reservation times – none of which were my concern. His dismissive, confrontational, and rude demeanor was as bad as his words. He never offered assistance, asked if the time mattered, or apologized. When I asked to speak to a manager, he claimed to be the only one in charge and refused to provide any other contact. I was astounded by his apparent indifference to whether I dined there or not, especially from a manager in a customer-service-critical business. Consequently, I canceled my reservation and found another excellent Italian restaurant that accommodated my party of 5 at 7 pm. Given the abundance of great restaurants in San Francisco, I will not tolerate such atrocious behavior.

My experience at this restaurant was disappointing, especially considering the amount we spent. We ordered a lot of food and 8 cocktails, totaling over $400. However, we were only provided with one bottle of water, and we had to refill it ourselves. The restroom also had an unpleasant smell. This was enough for us to decide it's a one-time visit.

My experience at Fino Ristorante & Bar was amazing! 😍 I loveee their food — everything is so flavorful, fresh, and perfectly cooked. The atmosphere is cozy and elegant, and the service is always wonderful. Definitely one of my favorite spots in the city! 🍝🍷✨

My experience at this Italian restaurant was fantastic. The cuisine was truly authentic, and the service was outstanding. I also enjoyed the excellent cocktails and wine. The atmosphere was quiet, warm, and inviting, making it a perfect place to relax and enjoy a great meal. Highly recommended.

Given the great reviews and proximity to our conference hotel, I wanted to come here with 5 colleagues for a celebratory dinner. I booked our table one week in advance, and thankfully, the table was ready for us upon arrival. The service was wonderful, and we thoroughly enjoyed our food. I highly recommend the pappardelle with mussels and the zabaglione for dessert. It was a truly wonderful night. Thank you very much.

I dined alone and sat at the bar, where I ordered the veal Marsala. It was very good and perfectly cooked. The bartender was amazing. I would recommend this restaurant when visiting San Francisco.

I had a lovely dinner at FINO! The food was delicious and full of flavor, and the young lady who served us was so kind and attentive. The warm, elegant atmosphere made the night feel special—I can’t wait to come back!

My experience at this restaurant was fantastic. We enjoyed pizza and pasta, followed by dessert, specifically tiramisù and cheesecake. The food was great, the service was super nice, and the place had a wonderful atmosphere. We would definitely recommend it.

My experience at Fino Italian Restaurant was truly excellent. From the moment I walked in, I was greeted by a very nice host who took great care of me. For those planning a visit, especially on Fridays and weekends, making a table reservation is highly recommended. However, if you're dining solo, like I was, the bar seating is a great option and doesn't require a reservation. The entire staff at the restaurant was very nice, very friendly, and helpful. For dinner, I enjoyed the Fettuccine Carbonara, which was incredibly delicious. The portion was so generous that I took the rest home and am eagerly anticipating eating it again tonight. The wine selection was also very good. A unique and enjoyable aspect of the dining experience was the open kitchen, allowing me to watch the chefs prepare the food, which offered a glimpse into cooking techniques. I highly recommend this restaurant and plan to return.