oChef » sweetgreen – San Francisco » sweetgreen – San Francisco – Reviews
sweetgreen - Reviews
150 Folsom St, 94105 San Francisco
All reviews at a glance
578
Reviews
81%
Satisfaction
101
negative
9
neutral
468
positive
What people say about sweetgreen
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Visit Type
Service Type
Meal Type
Group Type
Group Size
Wait Time
Noise Level
Price per Person
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Dinner
9
Best First Experience with Kira!
My first time at this location was a best experience! Kira was incredibly warm and welcoming. She expertly guided me through the menu, explaining everything and helping me choose a salad, especially when I was unsure about substitutions.
I definitely would recommend this place!
- experience10
- Kira10
- salad8
Visit Type
- Tourist Experience
Service Type
- Dine-in
9
Amazing Experience with Great Service!
My experience here was just amazing. Visiting from Los Angeles, I found Kira to be very helpful and she even gave me some great recommendations. Thank you!
- Kira10
- recommendations9
Visit Type
- Casual Outing
Service Type
- Dine-in
5
Uncomfortable Service, Decent Food
My experience was a bit mixed. While the other service staff were nice, my interaction with Julia was quite uncomfortable. I was simply ordering a Salad bowl with basic ingredients, and she and other staff members kept rolling their eyes.
It made me feel uneasy and hesitant to return, despite the food itself being decent.
- other service staff7
- Salad bowl5
- basic order5
- rolling their eyes2
- uncomfortable2
Visit Type
- Food Exploration
Group Type
- Solo Dinner
Group Size
- Solo
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Short (6–15 min.)
Noise Level
- Quiet
9
Excellent First Sweetgreen Experience!
I visited Sweetgreen at 3 pm on a Friday and was pleased to find only two people ahead of me. There was one worker handling online orders and another assisting in-store customers. The gentleman who served me was incredibly nice, especially since it was my first time trying Sweetgreen.
He made the experience very positive and was super helpful, patiently answering all my questions. As I chose a 'create your own' bowl, I had many questions about the available options. Sweetgreen offers SO many choices, making it difficult to decide!
Many of the options sounded delicious, so I'm eager to return and try the ones I didn't select this time. He kindly informed me that some toppings are extra, which was helpful when I chose a paid topping. Now I understand why my dad enjoys this place so much!
The restaurant has ample seating both indoors and outdoors, and a huuge kitchen that you can observe. Thank you to the kind male worker who assisted me!
- worker10
- experience10
- options9
Visit Type
- Quick Meal
Service Type
- Takeout
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
Noise Level
- Moderate
7
Good Salad, Distracted Service
I enjoyed the kale Caesar as takeout. The food was great, earning a perfect score. However, the service was a bit distracted, and the indoor environment was not really friendly for sitting down.
For a fast-food salad place, it was all good though.
- kale Caesar10
- food10
- service4
- indoor environment3
Visit Type
- Food Exploration
Service Type
- Dine-in
9
Excellent Service and Fresh Bread!
My experience at the restaurant was fantastic, largely due to Kira's exceptional service with my order. I also absolutely loved the fresh bread baked in-store.
- fresh bread10
- Kira's exceptional service10
Visit Type
- Food Exploration
Service Type
- Dine-in
6
Good Food, Poor Service Experience
I enjoyed the food here, but my experience with the service was unpleasant. As a vegetarian, I was trying to confirm my order while the staff member was assisting other customers. Their response, "I heard you the first time, " felt dismissive.
I was simply trying to ensure my order was correct, and this interaction left me disappointed.
- food7
- service2
- staff member2
- response2
Visit Type
- Food Exploration
Service Type
- Dine-in
9
Fabulous Service and Delicious Food!
My experience at the restaurant was wonderful, largely thanks to Julio, who was fabulous, super helpful, and patient while I navigated the rewards program on my phone. The food was delicious as always, and the seasonal peach and goat cheese salad was truly amazing!
- Julio10
- food10
- peach and goat cheese salad10
Visit Type
- Food Exploration
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
Noise Level
- Moderate
6
Good Food, Poor Service Experience
For my first time trying this restaurant, I found the food to be really good. However, one of the employees, Linda, did not have the most positive or inviting attitude. She clanked a plate to get my attention and was generally rude towards me and my group.
- food9
- employee Linda2
- rude towards me2
Visit Type
- Delivery
Service Type
- Takeout
Meal Type
- Lunch
Wait Time
- Moderate (16–30 min.)
2
Mobile Order Pickup Confusion
My experience at this restaurant was marked by significant confusion regarding their mobile order pickup process. The pickup location is inconsistent, sometimes being the main door, other times a door further away. Additionally, there's a lack of clarity on how to retrieve orders, with instances of waiting behind the counter for staff to check for the order, and other times the order is on an accessible shelf.
I believe there must be a better way to manage mobile order pickups.
- mobile order pickup process2
- pickup location2
- retrieving orders2
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