oChef » McDonald’s – San Francisco » McDonald’s – San Francisco – Reviews

McDonald's - Reviews

441 Sutter St, 94108 San Francisco
All reviews at a glance
313

Reviews

37.1%

Satisfaction

170

negative

27

neutral

116

positive

What people say about McDonald's

Visit Type
  • Quick Meal
Service Type
  • Dine-in
Natália C.
Review date: 11/01/2025
1
Worst McDonald's Experience
My experience at this McDonald's was the worst I've ever had. I specifically stated that I don't eat meat, but they sent me the wrong bagel, which contained meat. When I tried to resolve the issue, the attendant was disrespectful and claimed she couldn't help because there were no more bagels available.
  • wrong bagel1
  • attendant1
  • bagels1
Price per Person
  • $1–$10
Visit Type
  • Tourist Experience
Group Type
  • Couple
Group Size
  • Couple
Service Type
  • Dine-in
Melvin J.
Review date: 10/21/2025
9
Great People and Helpful Service!
I loved my experience here. The people were great and very helpful. They even assisted me with putting points on my app. It's a great store. I highly recommend visiting if you're in San Francisco.
  • people10
  • helpful10
  • great store9
Price per Person
  • $11–$20
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Meal Type
  • Dinner
Luiz M.
Review date: 10/13/2025
2
Rude Staff and Early Closing
My experience at this restaurant was disappointing due to the rude employees who were shoving customers out by 10 pm, even though their website claims they close at midnight. They were already putting chairs on tables. It's frustrating when they sell you a meal and then rush you out immediately after handing it over. It would be more considerate to inform customers about the closing time before they pay.
  • rude employees1
  • closing time2
  • selling meal2
Price per Person
  • $1–$10
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Meal Type
  • Dinner
Wait Time
  • Immediate (0–5 min.)
Tiffany C.
Review date: 09/26/2025
9
Clean, Fast Service, Great Food
My experience at this restaurant was very positive. The place was nice and clean, and the service was fast. I appreciated the convenience of the self-order and pay kiosk. I recommend this place.
  • cleanliness10
  • service10
  • self-order kiosk9
Price per Person
  • $1–$10
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Wait Time
  • Short (6–15 min.)
Matilda R.
Review date: 09/24/2025
6
Average McDonald's with Higher Prices
My experience at this McDonald's was pretty standard. It's your average McDonald's, but I noticed the prices were a bit higher at this location compared to the one back home. On the positive side, the service was quick. A heads-up for future visitors: if you need to use the bathroom, you must purchase a food item to get the code.
  • service8
  • prices4
  • bathroom3
Visit Type
  • Tourist Experience
Service Type
  • Dine-in
Malcolm Y.
Review date: 09/09/2025
2
McDonald's in the Motherland: Price Shock!
My experience at McDonald's in the motherland was a bit of a shock, primarily due to the price. I paid $14. 30 USD for a Big Mac combo, which converted to $21. 61 AUD at the start of September 2025. It was absolute madness.
  • Big Mac combo6
  • price2
Price per Person
  • $11–$20
Visit Type
  • Quick Meal
Group Size
  • Solo
Service Type
  • Dine-in
Noise Level
  • Moderate
Mitchell O.
Review date: 09/05/2025
8
Reliable McDonald's for Upset Stomachs
My experience at McDonald's was exactly what I expected: predictable and reliable. It's the kind of place I turn to when I'm not feeling well and just need something safe. This establishment certainly fits that need.
  • predictable6
  • reliable7
  • safe8
Visit Type
  • Casual Outing
Service Type
  • Dine-in
Chris C.
Review date: 08/26/2025
7
Great Food, Busy Staff
It's a good place to spend some time. The staff is usually very hurried, but it's understandable.
  • staff6
Price per Person
  • $1–$10
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Liam B.
Review date: 08/25/2025
1
App Dependency and Poor Service
My experience at this restaurant was entirely dictated by their app. Despite presenting a digital receipt and proof of purchase, including a charge, they refused to fulfill my order or refund my money. This reliance on their app led to a completely unsatisfactory service experience.
  • app1
  • digital receipt1
  • proof of purchase1
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Wait Time
  • Short (6–15 min.)
Ben M.
Review date: 08/23/2025
2
Terrible Service and Food Quality
My experience at this restaurant was extremely disappointing. I waited 15 minutes for my order, which is an unacceptable amount of time. To make matters worse, the food preparation was incorrect; I specifically asked for mayo on the side, but it was placed directly on the patty, which is not what I wanted at all. The overall food quality was very poor, reflected in the low score of 1. The service also received a low score of 2, indicating a significant issue with how my order was handled. The atmosphere was rated a 3, suggesting it was mediocre.
  • Atmosphere3
  • waiting time1
  • mayo on the side1
  • food quality1

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