Highlights
- Great coffee
oChef » McDonald’s – San Francisco
McDonald's - San Francisco
Photo from McDonald’s
McDonald's at a glance
San Francisco Alamo Square
- 🍔 Fast-Food-Restaurant
$$
Price per Person $11–$20
mentioned by 77 of the guests
#2333 out of 2403 places to eat in San Francisco
#23 Fast-Food-Restaurant out of 35 in San Francisco
Average
4.7 out of 10
Food
Service
Ambience
Value
293
Reviews
39.6%
Satisfaction
Often praised
Frequently criticized
The restaurant McDonald’s in San Francisco’s vibrant Alamo Square neighborhood is your go-to Fast Food Restaurant for a quick and satisfying experience. You’ll find it’s a casual spot perfect for any time of day, especially if you’re looking for a great coffee to kickstart your morning or a late-night bite.
This location offers a convenient stop whether you’re dining in or grabbing something on the go.
Overview: Introducting McDonald's
Average
4.7
out of 10
293
Reviews
39.6%
Satisfaction
158
negative
19
neutral
116
positive
What people like
What people don't like
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Verdict: Our expert take on McDonald's
Food (6.1 out of 10)
mentioned by 69% of the guests
Diving into the food experience, it's a bit of a mixed bag with a score of 6.1 and customer satisfaction at 58.1%. Out of 86 opinions, 50 were positive, highlighting that many enjoy the fresh French fries, crispy chicken options, and even satisfying breakfast choices like the McDoubleUp. The food quality often gets a nod, making for some genuinely tasty moments. However, 25 negative comments point to some areas needing attention.
Diners occasionally encounter cold food, particularly chicken nuggets and fries, and there are concerns about overall food freshness. Issues like rubbery Big Mac buns and very limited vegetarian options also pop up, suggesting that consistency can sometimes be a challenge.
Food
86
Reviews
58%
Satisfaction
25
negative
11
neutral
50
positive
Rating distribution
What people like
- Crispy chicken options
- Fresh, hot fries
- Satisfying breakfast choices
What people don't like
- Cold food served
- Inconsistent food freshness
- Limited vegetarian options
Often praised
- foodThe parking lot was full, and the only people there were workers and those who walked in. The atmosphere was rated a 1, and service a 2, while food received a 4. Parking was somewhat difficult to find, and there was no wait time.
- friesMy experience at McDonald's was a reliable choice for lunch. I had the chicken crispy and fries, and of course, a diet coke to feel good 😋. The food was great, and the atmosphere was also very enjoyable.
- FoodFood:5
- food qualityfood quality was rated a 4 out of 5
- ice creamMy son's favorites are the ice cream
- Big MacThe chicken sandwich was a bit spicy, but the chicken itself was lean and fresh. The Big Mac's patties were a little thin, but cooked just right, making it enjoyable to eat. The fries were crispy and not soggy, which was great.
- Crispy chickenstry those Crispy chickens
- English muffinIt's the ham, egg and cheese breakfast sandwich with twice the ingredients, and it's twice as good! That's right Pilgrim, twice the ham, twice the cheese and two fresh farm eggs on grilled English muffin! The best single word description is.
- French FriesRecommended dishes:French Fries
- French friesFrench fries are usually fresh and hot
Frequently criticized
- foodthey didn't give us the food
- chicken nuggetstemperature of the chicken nuggets were these via the magnetron
- drinkMy girlfriend and I visited and ordered a mocha frappe. It took them at least 30 full minutes to make our drink. It was obvious they only cared about taking care of the DoorDash window and orders.
- friesfries were cooked in dirty oil and tasted like fish
- Big MacBig Mac had rubbery buns, worst ever experience
- Big Mac mealA Big Mac meal costs over $13
- Chicken Nuggetsmissed a piece of chicken nugget from each of the bags
- FoodFood:1
- combo #2they give this I can come back bc we ready
- double bacon burgermy double bacon burger, was dry!
So, should you grab a bite? The food here offers some familiar comforts and occasional fresh hits, especially the fries and certain breakfast items. Just be aware that consistency can vary, so you might sometimes encounter cold food or freshness issues.
It's a decent option for a quick, no-frills meal, but manage your expectations.
Service (4.2 out of 10)
mentioned by 82% of the guests
When it comes to service, its a bit of a mixed bag here. The overall score sits at an average 4.2, but customer satisfaction is unfortunately poor at 33.3%. Based on 38 positive remarks, many customers appreciated the nice gentleman who helped them, praising the service speed and quick service.
The friendly staff and polite and patient team members also received shout-outs for making experiences better. However, with 73 negative comments, there are significant areas for improvement. Many reported rude service and long wait times, with some orders taking 20-30 minutes.
Issues with order accuracy and staff having a bad attitude' were also frequently mentioned, indicating a need for better consistency and customer handling.
Service
114
Reviews
33%
Satisfaction
73
negative
3
neutral
38
positive
Rating distribution
What people like
- Friendly staff
- Quick service
- Polite interactions
What people don't like
- Rude service
- Long wait times
- Order inaccuracy
Often praised
- serviceI ordered the Spicy Deluxe McCrispy Sandwich and a Big Mac via the kiosk. To my pleasant surprise, a staff member brought the food directly to our table within 5 minutes. The chicken sandwich was a bit spicy, but the chicken itself was lean and fresh.
- staffThis McDonald's is located in a quiet neighborhood, allowing for a comfortable and relaxing meal. The staff were also friendly, and I appreciated the service. I would definitely consider revisiting if I'm in this area again.
- ServiceService:5
- wait timeThe atmosphere was rated a 1, and service a 2, while food received a 4. Parking was somewhat difficult to find, and there was no wait time.
- JordanJordan gets my vote today for rock star customer service
- RickRick made it happened!
- appusing their app, which is set up for everyone
- best crewShow me a McDonald's has the best crew
- cashierCashier was very professional, courteous with a great welcoming smile and gesture.
- cool old folkscool old folks in the dining room
Frequently criticized
- staffFurthermore, 90% of the time something is wrong in the order. I suggest they hire more staff to improve efficiency and accuracy.
- serviceThe wait time can be quite unpredictable, ranging anywhere from 10 to 20 minutes, even when the restaurant isn't crowded. While the food was decent, with a rating of 3, the service, rated at 1, was a significant drawback. The atmosphere also received a low rating of 2.
- wait timewait time can be quite unpredictable, ranging anywhere from 10 to 20 minutes
- customer serviceCustomer service matters, and unfortunately this restaurant failed to deliver
- delivery driversalways misbehaves with me and doordash, uber drivers
- kioskMy experience at the restaurant was frustrating. I placed an order, but the kiosk didn't work. I then had to wait 35 minutes to pay at the counter because there weren't enough staff tending to walk-in customers.
- orderMessed up entire order. Went back and they did it again.
- order accuracyMy experience has been consistently frustrating due to the long wait times, with orders taking 20-30 minutes every single time. Furthermore, 90% of the time something is wrong in the order. I suggest they hire more staff to improve efficiency and accuracy.
- supportI frequently order delivery through the McDonald's app from this restaurant, and frequently items are omitted. When I reach out to the provided number for support, I’m told they ‘can’t do anything’. Jesus Christ.
- DoorDash driversmany of the DoorDash drivers blocked order
Overall, service here seems to be a gamble. While some customers experience quick and friendly interactions, be prepared for potential long waits, order mix-ups, or less-than-stellar attitudes. If speed and accuracy are top priorities, you might want to manage your expectations.
Ambience (4.3 out of 10)
mentioned by 50% of the guests
When it comes to the vibe, some folks have found things to appreciate! Out of 76 observations, 24 highlighted positives like the overall cleanliness of the restaurant and restrooms, a generally pleasant atmosphere with good vibes, and even its kid-friendliness. Many also noted convenient parking options and accessibility.
However, the ambience here seems to be a bit of a mixed bag, with a score of 4.3 indicating a poor experience and customer satisfaction sitting at a low 31.6%. A significant 48 comments pointed to issues like cramped seating, loud music, a sometimes chaotic atmosphere, and concerns about dirty bathrooms or difficult parking.
Ambience
76
Reviews
31%
Satisfaction
48
negative
4
neutral
24
positive
Rating distribution
What people like
- Clean restrooms
- Good vibes
- Kid-friendly
What people don't like
- Chaotic atmosphere
- Dirty bathrooms
- Difficult parking
Often praised
- AtmosphereAtmosphere:5
- atmosphereI had the chicken crispy and fries, and of course, a diet coke to feel good 😋. The food was great, and the atmosphere was also very enjoyable.
- Kid-friendlinessKid friendly very clean area
- Parking optionsParking options:Free parking lot
- Wheelchair accessibilityEasily accessible
- bathroomsbathrooms!!!!
- bus stopbus stop on both sides of street 2 as well very convenient
- dining roomthe restrooms and dining room are always close to spotless
- inside cleanlinessThe inside was very clean
- interiorAlthough it wasn't far, I opted for a Waymo ride and got off at the McDonald's with a drive-thru. The interior had few customers and was relatively clean. We sat at a window seat in the back.
Frequently criticized
- atmosphereI went in at 9 AM for breakfast and was immediately met with a scene of customers in a screaming match, on the verge of fighting. Despite the chaotic atmosphere, the food was excellent, earning a perfect score. However, the overall experience was significantly marred by the unpleasant environment.
- parkingA notable issue is the drive-thru menu screen, which looks like it has been damaged and has remained unrepaired for months. While parking is available, it's a free parking lot, but one reviewer noted to 'Park at your own risk' and finding a parking space can be somewhat difficult.
- Parking spaceSomewhat difficult to find parking
- restroomRestroom was super busy with many people waiting
- McDonald'sliterally the worst one ive ever been to
- age limit signsignore the age limit signs
- bathroomthe bathroom was very dirty
- bugsa lot of bugs in the dining area
- busyIt’s gets prohibitively busy at times
- cleanliness insideFrom inside was everything dirty
If youre looking for a quick stop and arent too fussed about the surroundings, it might do. But for a relaxing meal or a pleasant atmosphere, you might want to consider other options, as the overall vibe often falls short.
Value (3.4 out of 10)
mentioned by 18% of the guests
When it comes to value, some customers appreciate that EBT payments are accepted and that using deals and rewards, especially through the app, can make the price per person very affordable. These positive sentiments were noted in 4 opinions, offering a glimmer of hope for budget-conscious diners. However, the overall picture for value isnt great, with a score of just 3.4 and customer satisfaction at a low 23.5%.
Many of the 12 negative opinions, out of 17 total, highlight concerns about high prices, significant increases, and extra charges for things like carry bags, paper bags, and even ice cups. It seems many feel the menu prices have become excessive, leading to a perception of money-grabbing ideas'.
Value
17
Reviews
23%
Satisfaction
12
negative
1
neutral
4
positive
Rating distribution
What people like
- Accepts EBT payments
- App deals available
What people don't like
- High menu prices
- Charges for bags
- Charges for ice
Often praised
- EBT paymentsthey do accept EBT payments and I greatly appreciated that
- deal on the appUSE A DEAL ON THE APP
- deals and rewardswhere the deals and rewards can be found
- price per personprice per person was very affordable
Frequently criticized
- pricesthe prices have increased significantly
- carry bagpaid 25 cents for the carry bag
- gift cardsMy experience at McDonald's was extremely negative due to issues with gift cards. I received four $10 gift cards from Walgreens as a gift.
- ice cupCharging a $1.69 for an ice cup is crazy
- menu priceseverything on their menu is double or triple the price it used to be
- money backI cant get my money back
- money-grabbing ideasshow whomever came up with this new money grabbing idea to stop
- paid for my mealI payed for my meal and got one missing for nothing
- paper bagcharging $.25 for a unreusable paper bag
- priceHigh-priced slice
If youre savvy with deals and rewards, especially through their app, you might find some value here. Otherwise, be prepared for potentially high prices and extra charges that have left many customers feeling disappointed. Its a place where using those deals is key to a good experience.
How are the prices at McDonald's?
You’re looking at roughly 16 per person – reported by 77 diners. That puts it in the $11–$20 category. For a Fast Food Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While most guests spend in this $11–$20 range, a good chunk also find options in the $1–$10 bracket, offering a nice variety.
This chart shows what people usually spend per person, using the 77 most recent reviews.
How this restaurant’s value for money compares to similar spots in San Francisco.
Overall, we think the pricing feels fair for a Fast Food Restaurant, especially given the variety of price points available. Its a solid choice if youre looking for a quick bite without breaking the bank.
Customer Reviews: what people think about McDonald's
Visit Type
- Quick Meal
Group Size
- Solo
Wait Time
- Long (31+ min.)
1
Terrible McDonald's Experience
I ordered 10 McNuggets and had to wait an hour before I received them. My experience was a 0/10. I would not recommend coming to this McDonald's if you have any other choice.
It was literally the worst one I've ever been to.
- McNuggets3
- wait time1
- McDonald's1
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
2
McDonald's: Extremely Slow Service
My experience at this McDonald's was incredibly slow. It's supposed to be a fast-food restaurant, but I had to wait ages to get my order. The service was extremely slow, which is the opposite of what you expect from a fast-food establishment.
- wait ages2
- fast-food restaurant2
Visit Type
- Quick Meal
Service Type
- Takeout
6
Unpleasant Service, Good Food
I spent $35 driving through and they didn't give me any cards. When I came back to retrieve them, a very unpleasant lady tried to make a fool of me. After she failed, she finally gave me 2 cards.
Next time, I'll definitely find another McDonald's.
- food5
- cards2
- lady1
Service Type
- Dine-in
9
Awesome Staff and Service!
My experience at the restaurant was awesome! The staff were incredibly friendly and helpful, always smiling and cheering. They provided quick and efficient customer handling.
- staff10
- customer handling9
Visit Type
- Tourist Experience
Group Size
- Solo
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Short (6–15 min.)
Noise Level
- Loud
7
Solid McDonald's Experience on Market Street
My experience at the McDonald's on Market Street in downtown San Francisco was overall a solid experience. Despite being fairly busy, the restaurant was clean, and the staff were friendly and efficient, especially considering how packed it was. My order, a classic Big Mac combo with medium fries, came out quickly, which was appreciated as I was in a rush.
The food was fresh and hot, as expected from McDonald's. The fries were perfectly crispy, and the burger was decent and satisfying. However, the seating area was a bit cramped during peak hours, and the music was slightly loud, making conversation difficult.
It's a dependable spot for a quick, familiar meal while exploring the city, though not the most unique dining experience.
- restaurant cleanliness8
- staff9
- order speed9
- seating area4
- music4
What McDonald's offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Crowd
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Has changing table(s)
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Breakfast
- Solo dining
Amenities
- Restroom
- Wi-Fi
Offerings
- Quick bite
- Late-night food
- Coffee
Dining options
- Breakfast
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Drive-through
- No-contact delivery
- Takeout
- Dine-in
- Delivery
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
- Paid street parking
Atmosphere
- Casual
FAQs
What kind of dining experience and offerings can you expect at McDonald's in San Francisco's Alamo Square?
At this McDonald’s, you can enjoy a casual atmosphere perfect for a quick bite, whether it’s breakfast, lunch, or dinner. You’ll find seating available, and it’s a great spot for families with a dedicated kids’ menu and high chairs. Don’t forget to try their great coffee!
What service options and accessibility features are available at the McDonald's on Fillmore St?
This McDonald’s offers a range of convenient service options including drive-through, no-contact delivery, takeout, and dine-in. You’ll also find free street parking and a free parking lot, usually with plenty of space. The location is wheelchair accessible, with an accessible entrance and restroom.