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Jack in the Box - Reviews
4649 Geary Blvd, 94118 San Francisco
All reviews at a glance
350
Reviews
53.1%
Satisfaction
139
negative
25
neutral
186
positive
What people say about Jack in the Box
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Visit Type
Service Type
Meal Type
Group Type
Group Size
Wait Time
Price per Person
Noise Level
Visit Type
- Delivery
Service Type
- Delivery
7
Consistent Food, DoorDash Experience
I'm not sure how the service is now since I used DoorDash. However, this place has been around since I was a child. I would say the food has always been consistent.
- food8
- service6
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Dinner
5
Good Food, Terrible Service Experience
My experience at this restaurant was a mixed bag. While the food was good, I cannot say the same for the service. One staff member was incredibly bothered and rude for no apparent reason.
When I politely asked for a coke because the lobby machine was out, he snapped at me to wait, claiming he was "doing a customer's order" – I was the customer. This left me feeling extremely embarrassed. Later, when he brought my order to the counter, I asked again for a coke, and he rolled his eyes and snatched my cup.
The atmosphere was also rated poorly.
- food8
- service1
- staff member1
- coke2
Price per Person
- $1–$10
Visit Type
- Quick Meal
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
8
Decent Spot, Good Food
This was my first time at this restaurant. The restaurant was in decent shape, clean, and not crowded. My food was ready on time and cooked well.
It's a very small restaurant, but there was plenty of parking when I went at 2: 30 PM.
- restaurant7
- food9
- parking8
Price per Person
- $1–$10
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
10
Best Jack in the Box Ever!
My experience at this Jack in the Box was truly divine. I believe this location is what makes me know God is real. I absolutely love this Jack in the Box and everyone who works here.
They deserve all the happiness the world has to offer. Thank you for being the best Jack in the Box ever.
- Jack in the Box10
- everyone that works10
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
8
Late Night Jack in the Box Gem
My experience at this Jack in the Box was primarily defined by its late-night availability. It's great that it's open late always, and the dining room is open 24 hours a day. This means there's always a place with a restroom and tables and chairs to relax and enjoy your food, even at odd hours.
- dining room8
- restroom7
- tables and chairs7
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Moderate (16–30 min.)
9
Reliable 24-Hour Spot for Late-Night Cravings
I've been coming here for decades, often stopping by when I'm in the area or late at night. While they don't have a drive-thru, the 24-hour dine-in is a major plus, especially since there aren't many late-night options nearby. This place is truly clutch for existing.
The staff are incredibly welcoming, well-trained, and very understanding. I appreciate that everything is made to order, and I never mind the wait as I'm a patient person. I highly recommend this place to anyone on a limited time, experiencing the munchies, or just wanting a quick bite.
I'll definitely be back to try out the other delicious options they have to offer.
- dine-in9
- late-night options8
- staff10
Visit Type
- Quick Meal
Service Type
- Takeout
2
Tacos were old, service declined
My experience at this restaurant was quite disappointing. I ordered six tacos with onions, and upon picking them up, I confirmed the onion request. However, when I opened the order, two tacos were almost entirely onions with hardly any lettuce, and the other four had absolutely no onions.
This was a significant imbalance. The food itself was also a major issue; the tacos were so old they were tough and chewy, somewhere between rubber and thick cardboard. I also didn't receive any sauce, either on the tacos or in the bag.
While I did get a cup of ice, which tasted better than the tacos, the overall experience was poor. This isn't the first time I've had a rough order, but it's definitely the last. Previously, I overlooked mediocre food because the service was friendly, but the service has declined significantly, making the mediocre food a big deal.
I don't think it's worth it anymore, and I've officially retired from fast food.
- ice7
- tacos1
- onions2
- lettuce2
Visit Type
- Casual Outing
Service Type
- Dine-in
1
Worst Service and Mistakes
My experience at this restaurant was the worst service I have ever encountered. The staff was incredibly incompetent. I am allergic to red meat, and despite ordering a hamburger without bacon, they added double bacon.
Furthermore, we requested regular fries and received curly fries instead. This is the third time they have made such a mistake, which is concerning as they are playing with people's lives, and it seems they don't care.
- service1
- staff1
- hamburger2
Price per Person
- $61–$70
Visit Type
- Quick Meal
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
Wait Time
- Moderate (16–30 min.)
1
Worst Service Ever at Jack in the Box
My experience at this Jack in the Box was the worst. The server was incredibly rushed, and when I asked about the menu, she was impatient. She even made me feel like I had to buy my own food.
When I asked for her name, she refused to give it. This was the worst customer service I have ever received.
- servers1
- customer service1
Price per Person
- $1–$10
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
9
Impressive Smash Burger Experience!
My first time trying their new Smash Burger was a truly impressive experience! I was really impressed with the taste! 😛👌👍 The food received a perfect score of 5, and the service was also excellent with a score of 5.
The atmosphere was rated 4. While parking was somewhat difficult to find, the free parking lot was a plus. The price per person was very affordable, ranging from $1–10, and there was no wait time.
- Smash Burger10
- food10
- service10
- parking4
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