Highlights
- Great coffee
- Great tea selection
oChef » Starbucks – San Francisco
Starbucks - San Francisco
Photo from Starbucks
Starbucks at a glance
San Francisco Mission Bay
- ☕ Café
$
Price per Person $1–$10
mentioned by 8 of the guests
#1835 out of 2403 places to eat in San Francisco
#125 Café out of 162 in San Francisco
Good
6.7 out of 10
Food
Service
Ambience
Value
144
Reviews
64.6%
Satisfaction
Often praised
- Friendly staff
- Affordable price
Frequently criticized
- Inconsistent service
- Parking issues
The café Starbucks in San Francisco’s vibrant Mission Bay neighborhood offers a casual yet trendy experience. You’ll discover a welcoming atmosphere perfect for enjoying great coffee and a fantastic tea selection.
Whether you’re seeking a quick bite, organic dishes, or a relaxed moment for breakfast, brunch, or lunch, this location caters to your needs. With convenient service options like drive-through and comfortable seating, it’s an ideal destination.
Overview: Introducting Starbucks
Starbucks offers a mixed experience, often shining with its attentive staff who frequently go the extra mile, creating a welcoming atmosphere. Many appreciate the convenience and generally clean environment, making it a reliable spot for a quick stop.
However, some visits can be hampered by inconsistent service, with occasional delays or less knowledgeable individuals. Finding a convenient spot can also be a challenge due to parking limitations, which might affect your overall visit.
Good
6.7
out of 10
144
Reviews
64.6%
Satisfaction
42
negative
9
neutral
93
positive
Starbucks earns an overall score of 6.7, placing it squarely in the average category. Customer satisfaction sits at a mixed 64.6%, indicating that while many are content, there’s room for improvement.
This assessment is drawn from 144 customer observations, with 93 positive remarks against 42 negative ones. Looking closer, Value (8.7) stands out as a clear strength, often highlighted by customers.
The general Ambience (6.9) is also seen as acceptable, providing a comfortable setting. However, Service (6.7) and Food (6.4) hover around average, suggesting a somewhat inconsistent experience in these areas.
What people like
- Friendly staff
- Affordable price
- Good coffee
What people don't like
- Inconsistent service
- Parking difficulties
- Weak cold brew
With a recommendation score of 6.9, Starbucks presents itself as a generally acceptable option for your coffee and snack needs. If you prioritize affordability and a pleasant, clean environment, you’ll likely find it suitable for a quick visit.
However, be prepared for potential variations in service speed and quality, and consider alternative transport if parking is a concern. It’s a decent choice, but manage your expectations regarding consistency.
Similar Restaurants in San Francisco
- Café
9.1
out of 10
out of 10
80
98.8%
- $$
- Inner Sunset
- Food
- Service
- Ambience
- Café
9.1
out of 10
out of 10
336
94.6%
- $$
- West SoMa
- Food
- Service
- Ambience
- Café
9
out of 10
out of 10
282
95%
- $
- Potrero Hill
- Food
- Service
- Ambience
- Café
9
out of 10
out of 10
252
98%
- $$
- Visitacion Valley
- Food
- Service
- Ambience
- Café
8.9
out of 10
out of 10
367
93.2%
- $
- Outer Richmond
- Food
- Service
- Ambience
- Café
8.8
out of 10
out of 10
133
96.2%
- $
- Mount Davidson Manor
- Food
- Service
- Ambience
Verdict: Our expert take on Starbucks
Food (6.4 out of 10)
mentioned by 49% of the guests
When it comes to the food, it seems like theres a bit of a mixed bag, with a score of 6.4 putting it squarely in the average category. However, customer satisfaction sits at 58.1%, indicating a mixed sentiment. Many guests rave about the delicious handcrafted espresso drinks, piping hot mocha macchiatos, and tasty Chestnut Praline Lattes.
The coffee, green tea, and matcha lattes also get a lot of love, alongside a good selection of sandwiches, snacks, and drinks, based on 18 positive opinions. On the flip side, some folks have run into a few snags. There are mentions of weak cold brew coffee and issues with coffee not being hot enough, especially the grande dark roast.
A few customers also noted problems with food temperature, like warmed food being served when requested cold, and even missing ingredients in drinks, such as caramel in an Americano. These points come from 9 negative opinions, suggesting theres some room for improvement in consistency.
Food
31
Reviews
58%
Satisfaction
9
negative
4
neutral
18
positive
Rating distribution
What people like
- Excellent food quality
- Delicious espresso drinks
- Good coffee, tea
What people don't like
- Weak cold brew
- Cold coffee served
- Food temperature issues
Often praised
- coffeethe coffee is so good
- Chestnut Prailine Latteordered the Chestnut Prailine Latte - Delicious 😋😋
- appapp too it's great to see what's new
- chocolate chip cookieMy experience at this restaurant was fantastic, largely due to the workers who are the best. I really enjoy coming here for a cup of juice and a chocolate chip cookie.
- cup of juiceMy experience at this restaurant was fantastic, largely due to the workers who are the best. I really enjoy coming here for a cup of juice and a chocolate chip cookie.
- egg bitesegg bites are still good
- foodI also found the food to be excellent.
- green teathe green tea
- handcrafted espresso drinkmy handcrafted espresso drink would be ready so soon
- lemon breadbought the lemon bread
Frequently criticized
- Twinkies CakesNOT A PLACE THAT SALES soda pop and Twinkies Cakes
- caramel Americanocaramel Americano without caramel. Again.
- cold brewOwens STARBUCKS HAD RAW (NOT WATERED DOWN COLD BREW.
- cold brew coffeecold brew coffee here is very weak
- foodwarmed food that was requested cold
- grande dark roasttheir coffee (and I get the grande dark roast everytime)is NOT hot
- lemon cakeshe gave me the lemon cake in its plastic bag
- soda popNOT A PLACE THAT SALES soda pop and Twinkies Cakes
- unsweetened black teaUnsweetened black tea should not be a hard concept
If youre looking for a delicious espresso drink or a good cup of coffee with a decent selection of snacks, youll likely be pleased. However, if you're particular about your cold brew or expect perfect food temperatures every time, you might want to manage your expectations.
Service (6.7 out of 10)
mentioned by 85% of the guests
When it comes to service, this spot generally hits the mark with a good score of 6.7, and a mixed customer satisfaction of 60.3%. Many guests rave about the friendly staff and efficient service, often noting how fast their orders are and the order accuracy. With 44 positive remarks out of 73 total comments, theres a clear appreciation for the teams dedication.
However, there's certainly room for improvement, as indicated by 26 negative comments. Some patrons have experienced significant waiting time and slowpoke service, with a few mentioning rude service or issues with mobile order readiness. It seems consistency can be a challenge, especially during busy periods.
Service
73
Reviews
60%
Satisfaction
26
negative
3
neutral
44
positive
Rating distribution
What people like
- Friendly, efficient staff
- Fast service
- Accurate orders
What people don't like
- Long waiting times
- Rude service
- Slow mobile orders
Often praised
- staffThe staff seems at home and for the high-volume with customers they help they go above and beyond!
- servicerepeatedly the best service of any Starbucks
- baristasThe baristas here are very kind.
- customer servicewonderful warmth and quality of Dani's customer service
- friendly staffThe app is also great for seeing new drink and food options. You won't be disappointed by the ambience and friendly staff. Come by to sip and relax.
- SarahSarah is especially nice!
- Starbucks employee Danibest Starbucks employee Dani 💗👏👏👏
- communicationShe knows how to manage her brilliant work with kindness and, above all, excellence. After observing her work with other customers, with speed and great communication, and seeing how she interacts with efficiency and cordiality, this girl deserves a promotion! And Starbucks, a round of applause for hiring such a distinguished employee.
- cordialitysynchrony of efficiency and cordiality
- crewGotta give it up for Curtis at the crew
Frequently criticized
- baristassome of the baristas can't handle the volume of the store
- customer serviceThere is one employee who is lazy with customer service.
- people behind counterAll the outlets were out of power, which was inconvenient. The service was not great; the people behind the counter were not knowledgeable and borderline rude. The cold brew coffee here is very weak and not up to the usual Starbucks quality.
- staffThey are more interested in chit chatting than helping the customer
- waiting timeMy experience at the restaurant was a little slow. I have done mobile orders several times, and my drink isn't ready when I get there several minutes after the time span it gives you, and no one was in line or waiting.
- baristawhen I brought it to the barista to have it refilled she acted like she'd never seen the container or heard of milk before.
- employeeThere is one employee who is lazy with customer service.
- employeesemployees were rude. Had attitude
- experienceShe makes the experience feel less attentive
- food orderAlso messed up a food order
If youre looking for a quick and friendly interaction, youll likely be pleased, as many staff members go above and beyond. Just be prepared for potential delays or occasional inconsistencies, especially if you're relying on mobile orders or visiting during peak hours.
Ambience (6.9 out of 10)
mentioned by 56% of the guests
Alright, lets talk vibes! The ambience here is definitely a strong point, scoring a solid 6.9 and boasting a 75.7% customer satisfaction. Based on 28 positive remarks out of 37 total, guests frequently praise its "good location, " "spacious" and "cleanliness, " often finding it a "quiet spot" with "outdoor seating" options.
It sounds like a pretty comfortable place to hang out! However, its not without a few quirks, with 7 negative comments. Some folks wished for comfy armchairs and noted issues with outlets not working.
The restroom situation also received some criticism, and a significant point for many was the lack of car access and available parking nearby, which can be a real hassle.
Ambience
37
Reviews
75%
Satisfaction
7
negative
2
neutral
28
positive
Rating distribution
What people like
- Great, convenient location
- Spacious, clean atmosphere
- Quiet with outdoor seating
What people don't like
- No comfy armchairs
- Outlets lack power
- No car access/parking
Often praised
- locationConvenient location near Kaiser's Mission Bay facility
- atmospherefairly ambient atmosphere
- facilityThe facility is cozy
- store cleanlinessStore is clean this early in the morning
- air conditionedit's small but air conditioned.
- ambienceambience and friendly staff
- ambient atmospherefairly ambient atmosphere ideal for a good quiet place
- back supportchairs having back support.
- charge my phonecharge your phone at the wireless charging station
- cleanlinessspacious, clean Starbucks
Frequently criticized
- car accessabsolutely no access by car
- coffee shopSTAR BUCKS IS Or supposed to be a coffee shop.
- comfy armchairsNo comfy armchairs
- napkin dispensersneither of the two napkin dispensers had any napkins in them.
- outletsAll the outlets have no power!
- parkingI love Starbucks. However, this location has absolutely no access by car and no parking is available nearby. You can't even pull over for 5 minutes to run in and grab a pick-up order.
- restroomThank goodness the egg bites are still good! There is only one restroom, and it is not well-kept. Expect a line to order, as this place is bustling due to the lack of other coffee options nearby and tables for those waiting for appointments at Kaiser.
If youre looking for a clean, spacious, and often quiet spot with outdoor seating in a good location, this place is worth a visit. Just be prepared for potential parking challenges and dont count on charging your phone or finding plush seating, and you'll likely have a good experience.
Value (8.7 out of 10)
mentioned by 8% of the guests
When it comes to value, youll be happy to hear things are looking great! With an impressive score of 8.7, indicating a good performance, and an excellent customer satisfaction of 100%, its clear guests feel theyre getting their moneys worth. Based on 3 positive comments, customers are loving the affordable price and even snagging a free coffee mug, which definitely adds to the appeal and can see a spike in revenue for the business.
Whats even better is that there are absolutely no negative opinions or terms to report regarding value. It seems customers are thoroughly pleased with what theyre paying for and receiving, leaving no room for constructive criticism in this area.
Value
3
Reviews
100%
Satisfaction
0
negative
0
neutral
3
positive
Rating distribution
What people like
- Affordable price
- Free coffee mug
What people don't like
Often praised
- free coffee muggot a free coffee mug today.
- pricePrice Is affordable
- spike in revenuesee a spike in revenue
Frequently criticized
No complaints so far.
If youre looking for a place where your money goes far, this spot is definitely worth checking out. With excellent customer satisfaction and a strong score for value, you can expect to feel like youre getting a great deal, perhaps even with some nice surprises like a free coffee mug.
How are the prices at Starbucks?
On average, you’ll spend around 9 per person – from 8 guests. That puts the restaurant in the $1–$10 category. For a Cafe in San Francisco, that’s a friendly mid-range price point.
Most folks stick to the lower end, but a couple of reviews show theres room to spend a little more. Since were working with just 8 reviews, its a good snapshot, but remember its limited data.
Here’s a quick look at what guests spend per person, based on the latest 8 reviews. It’s limited data, but gives a good indication of typical spending.
How this Cafe’s value stacks up against similar spots in San Francisco.
Considering its a Cafe in San Francisco, the pricing feels quite fair. We think it offers good value, especially if youre looking for a tasty bite without breaking the bank.
Customer Reviews: what people think about Starbucks
Price per Person
- $11–$20
Visit Type
- Regular Visit
Service Type
- Dine-in
9
Great Service and Treats!
My experience at this restaurant was fantastic, largely due to the workers who are the best. I really enjoy coming here for a cup of juice and a chocolate chip cookie.
- workers10
- cup of juice8
- chocolate chip cookie8
Price per Person
- $1–$10
Visit Type
- Quick Meal
Service Type
- Dine-in
10
Exceptional Matcha Latte & Outstanding Service by Dani!
My best matcha latte ever! I also had the best experience with Starbucks employee Dani 💗👏👏👏. Dani, your barista at the Starbucks branch at 1700 Owens Street, San Francisco, is a model employee.
She excels not only in the quality of her impeccable matcha latte but also in her wonderful warmth and quality of customer service! Hey Starbucks team! You should use Dani as a model of leadership and example!
Don't let her beauty and friendliness distract you; Dani is young, but her leadership stands out. She knows how to manage her brilliant work with kindness and, above all, excellence. After observing her work with other customers, with speed and great communication, and seeing how she interacts with efficiency and cordiality, this girl deserves a promotion!
And Starbucks, a round of applause for hiring such a distinguished employee.
- matcha latte10
- Starbucks employee Dani10
- customer service10
Visit Type
- Regular Visit
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
9
Friendly and Speedy Service at Starbucks
My experience at this particular Starbucks was fantastic. The crew, led by Curtis, was incredibly friendly, attentive, and speedy. They even went the extra mile to bring my order directly to my table.
This visit has restored my hope in metro Starbucks locations.
- crew10
- service10
- order9
Visit Type
- Quick Meal
Service Type
- Takeout
6
Inconsistent Service, Good Food
My experience at this restaurant was mixed. While the food, specifically the lemon bread and cake, was good (rated 4/5), the service was a significant letdown, receiving a low score of 2/5. On my first visit, an employee was lazy with customer service.
After I paid for my brewed coffee, she dispensed it but walked away, requiring me to ask another employee for the cup. This is different from other stores where the employee hands you the coffee immediately. Another time, when I purchased the lemon bread, the same employee gave me the lemon cake in its plastic bag without properly placing it in the Starbucks paper bag.
This lack of attentiveness made the experience feel less standard than what I've experienced at other locations. The atmosphere was rated 3/5.
- brewed coffee7
- lemon bread4
- employee2
- customer service2
- lemon cake4
Price per Person
- $1–$10
Visit Type
- Food Exploration
Service Type
- Dine-in
9
Delicious Latte, Great Service!
My experience at the restaurant was marked by great service as usual. Although I didn't order food this time, I tried the Chestnut Prailine Latte, which was delicious 😋😋.
- service9
- Chestnut Prailine Latte10
What Starbucks offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Transgender safespace
- LGBTQ+ friendly
- Family-friendly
- Groups
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Popular for
- Solo dining
- Lunch
- Breakfast
Amenities
- Gender-neutral restroom
- Free Wi-Fi
- Wi-Fi
- Restroom
Offerings
- Coffee
- Small plates
- Organic dishes
- Quick bite
Dining options
- Breakfast
- Brunch
- Dessert
- Seating
- Lunch
Service Options
- Drive-through
- No-contact delivery
- Takeout
- Outdoor seating
- Dine-in
- Delivery
Pets
- Dogs allowed outside
Atmosphere
- Casual
- Trendy
FAQs
What accessibility features are available at Starbucks in Mission Bay?
At the Starbucks in Mission Bay, you’ll find comprehensive accessibility features to ensure a comfortable visit. This location provides a wheelchair accessible entrance, wheelchair accessible seating, and a wheelchair accessible restroom, making it welcoming for all guests.
What kind of dining experience and atmosphere can I expect at this Starbucks location?
This Starbucks in San Francisco’s Mission Bay offers a casual and trendy atmosphere perfect for various dining options. You can enjoy breakfast, brunch, lunch, or dessert with comfortable seating. They also provide quick bites, small plates, and organic dishes, alongside their great coffee and tea selection.
How does Starbucks generally rate with customers?
Starbucks holds a 6.7 overall score, with Customer Satisfaction at 64.6%. Value (8.7) is a strong point, while Food (6.4) and Service (6.7) are more average. Ambience (6.9) falls in the middle.
What do customers appreciate most about Starbucks?
Many customers praise the friendly staff and their attentive service, with specific mentions of individuals going “above and beyond.” The coffee is also frequently enjoyed, and the overall price is considered affordable.
Are there any common complaints about Starbucks?
Some patrons note issues with service consistency, including slow waiting times and occasional unknowledgeable staff. Parking difficulties and weak cold brew coffee are also mentioned as areas for improvement.