oChef » Starbucks – San Francisco » Starbucks – San Francisco – Reviews

Starbucks - Reviews

3595 California St, 94118 San Francisco
All reviews at a glance
293

Reviews

42.3%

Satisfaction

160

negative

9

neutral

124

positive

What people say about Starbucks

Visit Type
  • Casual Outing
Service Type
  • Dine-in
Davey J.
Review date: 10/30/2025
2
Unpleasant Bathroom Policy
My experience was quite negative due to the restaurant's policy regarding bathroom usage. I was told I needed to make a purchase to use the restroom, which I found to be an unacceptable practice in our society. This policy made a simple neighborhood walk very uncomfortable.
  • bathroom policy1
Visit Type
  • Quick Meal
Audi
Review date: 10/07/2025
1
Terrible Service, Hung Up On Multiple Times
My experience at the restaurant was extremely frustrating. I was trying to order and when I called, the person hung up on me three times. After the third time, they transferred me to someone else. When I explained what happened, the response I received was, "probably because you sound like you're five. " This interaction highlights a significant issue with the service provided.
  • service1
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Elem C.
Review date: 09/09/2025
2
Disappointing Restroom Policy
As a long-time Starbucks customer, I was very upset because I urgently needed to use the restroom. Being a woman, the attendant told me I would need to buy something to use it. I thought it was absurd that this establishment didn't allow women to use the restroom, especially considering I would have to wait in line to buy something and then use the restroom, even though it was an urgent matter. This left me very disappointed.
  • restroom2
  • attendant2
Visit Type
  • Regular Visit
Service Type
  • Dine-in
Claire A.
Review date: 09/07/2025
1
Worst Starbucks Experience
This is legit the worst Starbucks in the city. Every drink is sub par and tastes off. Go up the street to the next Starbucks because the Lauren Village quality is consistently off.
  • drink quality1
  • quality1
Visit Type
  • Regular Visit
Service Type
  • Dine-in
Meal Type
  • Breakfast
Ginger T. L.
Review date: 08/28/2025
2
Starbucks Machine Down - No Coffee Served
My experience at this Starbucks, located next to Polly Stones, was disappointing. I pulled in expecting to get coffee, but they were unable to make any. They were only serving Americanos because their coffee machine was down. I'm not sure why they would try to serve an Americano when it's essentially watered-down coffee. This has happened to me at several Starbucks locations during my morning trips, including on Fourth and Irving multiple times. It's surprising that a major coffee supplier like Starbucks doesn't have a backup machine.
  • coffee machine2
  • Americano3
  • backup machine2
Price per Person
  • $1–$10
Visit Type
  • Tourist Experience
Group Size
  • Solo
Wait Time
  • Moderate (16–30 min.)
U Y.
Review date: 08/10/2025
1
Worst Starbucks Experience
My experience at this Starbucks location was one of the worst, if not the absolute worst, I've encountered. This is particularly disappointing as I've visited Starbucks in over 20 countries.
  • Starbucks location1
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Wait Time
  • Long (31+ min.)
Camilo B.
Review date: 07/11/2025
2
Terrible service, long wait times
My experience at this restaurant was marred by the terrible service from the baristas and employees. They took a long time to prepare the order and were rude.
  • service1
  • prepare the order2
  • employees1
Price per Person
  • $11–$20
Visit Type
  • Regular Visit
Service Type
  • Dine-in
Meal Type
  • Breakfast
A C.
Review date: 07/08/2025
2
Unfriendly Staff, Inconsistent Service
My experience at this restaurant was consistently negative due to the unfriendly staff. They repeatedly got my order wrong, making me feel like they wanted me to leave. This happened on multiple visits. Only one barista was kind and welcoming. The service was poor, and the staff seemed inattentive.
  • barista8
  • staff2
  • order2
Price per Person
  • $11–$20
Visit Type
  • Regular Visit
Service Type
  • Dine-in
Rahul K.
Review date: 07/04/2025
2
Rude Employee at Starbucks
My experience at this Starbucks was not good. I do not recommend going there. The employee named Wenda was very rude and did not talk to me nicely. I am a regular customer.
  • employee behavior1
  • customer service1
Visit Type
  • Food Exploration
Service Type
  • Dine-in
nelli K.
Review date: 05/24/2025
9
Great Matcha and Clean Atmosphere
My experience at this Starbucks was very positive. I found the place to be consistently nice and clean. Since there isn't much good matcha available in the neighborhood, I decided to try their matcha lavender foam iced matcha, and it was quite tasty.
  • matcha lavender foam iced matcha8
  • nice and clean9

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