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KFC - Reviews
4285 Mission St, 94112 San Francisco
All reviews at a glance
204
Reviews
49.5%
Satisfaction
77
negative
26
neutral
101
positive
What people say about KFC
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Visit Type
Service Type
Wait Time
Meal Type
Price per Person
Group Type
Group Size
Noise Level
Visit Type
- Quick Meal
Service Type
- Dine-in
9
Consistently Good KFC Experience
My experience at this KFC location was very positive. The food was consistently good and delicious. I also appreciated that the seating area was quite clean, contributing to a pleasant atmosphere.
Additionally, there are several parking spots available on site, which is very convenient.
- food9
- seating area8
- parking spots8
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
5
Disappointing Service, Great Food
My experience at this restaurant was marked by antisocial staff. Despite having several people working, I experienced a 15-minute wait just to have my order taken, as staff seemed to be passing the work off. The principle of customer first always was not upheld.
However, the food itself was quite good, receiving a score of 4.
- food4
- staff1
- wait2
Visit Type
- Quick Meal
Service Type
- Dine-in
2
Terrible cashier service
My experience at the restaurant was marked by terrible attention from the cashier. They should really take a customer service class.
- cashier attention1
Visit Type
- Food Exploration
9
Delicious Chicken and Tacos!
My experience at the restaurant was very positive. The place was very clean and the staff provided good attention to the customer. I particularly enjoyed the chicken, which was good tasting, juicy, and fresh.
The tacos were also very rich, as were the burritos.
- cleanliness9
- customer attention9
- chicken10
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Takeout
Meal Type
- Lunch
Wait Time
- Short (6–15 min.)
9
Quick and Efficient Takeout
I haven't been to this restaurant in a while, but when I did walk in for takeout, they were quick and efficient. The food was great, and the atmosphere was also a positive experience.
- takeout9
- food10
- atmosphere10
Visit Type
- Regular Visit
Service Type
- Dine-in
2
Unacceptable Bathroom Policy
I can't believe that when they are about to close, they can deny the bathroom to customers like me who are frequent visitors. This is my last time going to this establishment because they do not provide bathrooms for customers, even though they have the keys and don't want to grant access just because they don't want to clean again. My exact date of this comment and of the poor service provided by the employees is March 3, 2025.
- bathroom1
- frequent visitors1
- poor service1
Price per Person
- $1–$10
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
2
Disappointing Experience with Skimpy Portions
My experience at this restaurant was quite disappointing. The area felt unsafe with homeless individuals hanging around, and the service was very unprofessional. The drink machine was sticky, which is a hygiene concern.
Most notably, the food quality has declined significantly. They've started skimping out on the chicken, with pieces now being half the size they were a year ago. I was served a tiny drumstick, which they tried to hide under the thigh.
If you're going to serve such small portions, I expect an extra piece to compensate, or better yet, don't serve them at all.
- area2
- service2
- drink machine2
Price per Person
- $41–$50
Visit Type
- Delivery
Service Type
- Delivery
1
Disastrous home delivery experience
My experience with home delivery was extremely negative. The courier threw everything on the floor outside, resulting in all the food getting wet due to the rain. The boxes were soaked, despite our request for delivery to the door.
It would have been better to at least bring the order inside to prevent the food from getting wet. Consequently, we had to throw out the entire delivery.
- delivery1
- food1
- boxes1
Visit Type
- Quick Meal
Service Type
- Dine-in
6
Unprofessional service, good food
My experience at the restaurant was mixed. While the food was good, scoring a 4 out of 5, the service was quite disappointing. I encountered a register woman who I found to be unprofessional.
Her English was poor, and her voice was described as being like a cat's. This aspect of the service significantly detracted from the overall experience.
- food8
- service2
- register woman1
- English2
Visit Type
- Quick Meal
5
Taco Bell Experience
My experience at this restaurant was limited to Taco Bell, as it's a combo KFC and Taco Bell location. I only ordered from Taco Bell.
- Taco Bell5
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