Little Sweet - Reviews

My experience just ten minutes ago was very negative. The woman working there was incredibly rude. I am a regular customer and visit daily. I specifically requested less ice through the system, but she filled my drink with full ice. When I pointed this out, she ignored me. I've never encountered such rude people. It also seems my drink was switched. To make matters worse, I've repeatedly witnessed them refilling drinks with stained dishrags.

As usual, I came here to buy my favorite Black Sugar at Little Sweet on 17 Powell Street around 11: 54 am July 5, 2025. The person behind the counter, Felipe H. , was very polite and helpful, but to my surprise and disbelief, he wiped the lip of the cup with his bare right hand palm 🖐️ after adding the boba. I was really SHOCKED 😲 😱 and couldn't complain because there were people at the counter, and I didn't want to humiliate him. I hope the management or whoever runs this business trains their employees for proper handling of every order, especially since they are selling food. In his case, I don't know what was on his palm or whatever that hand touches – trash can, bathroom toilet, or worse, he scratches his butt! 😱 We are still in the Covid era, and I was a victim of this virus because I am a kidney transplant patient with low immune system or immunodeficiency. VERY DISGUSTING! 🤢 🤮 😷 🤮 🤢

While the service isn't great, this is my go-to place when I want some boba before work. I experienced an issue during an order pick-up where the barista prioritized cooking waffles over handing me my drink, even though I mentioned I was in a hurry. This resulted in a wait of at least 5 minutes for something that only took a second to retrieve.

My experience at the restaurant was great! I was looking for boba, and it definitely hit the spot. The price was also good.

My experience at the Market Street location was disappointing. I ordered a strawberry matcha latte, but I only received the strawberry flavor, with no matcha included. This was my first time ordering from this specific location, and I will not be ordering from them again. The team at the GEARY STREET location, however, works the best. I will be ordering from the Geary Street location for delivery next time because at least they get my order right.

I had a great experience getting boba tea at the Axiom Hotel in San Francisco. The boba was made with fresh ingredients, giving it a smooth and flavorful taste. The standout, however, was the excellent customer service from Alex; he was not only friendly but also took the time to recommend city highlights. It was a great touch that made the visit even more enjoyable. Definitely worth stopping by!

My experience at this restaurant was exceptional, primarily due to the outstanding service provided by Mili, the barista. She is the ABSOLUTE BEST, with UNmatched attention to detail. Mili is kind, loving, and endearing, reflecting the quality of the drinks she prepares.

My experience was that the restaurant is overpriced for what would be considered diner food on the east coast. They make a big deal out of serving Sightglass coffee, but then they don't have a trained barista on site, so the coffee is terribly done. I went because I'm staying in the hotel, and even the hotel's Illy coffee maker makes better coffee.

My experience at this restaurant was great. I visited twice and enjoyed the food. Ordering is done entirely through an app, and the food is brought to your table. I highly recommend the ricotta pancakes, which come with a delicious orange syrup.

This is a nice place to take some rest, especially given its very good location. The coffee tastes quite good. The atmosphere and service were rated highly.