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oChef » Bella Lucca Pizza – San Francisco
Bella Lucca Pizza - San Francisco
Photo from Bella Lucca Pizza
Bella Lucca Pizza at a glance
San Francisco Union Square
- 🍕 Pizzeria
$$
Price per Person $21–$30
mentioned by 2 of the guests
#2314 out of 2403 places to eat in San Francisco
#107 Pizzeria out of 115 in San Francisco
Average
4.9 out of 10
Food
Service
Ambience
Value
115
Reviews
46.1%
Satisfaction
Often praised
- Good location
- Delicious gelato
Frequently criticized
- Pizza quality
- Poor service
The restaurant Bella Lucca Pizza is a welcoming pizzeria nestled in the vibrant Union Square neighborhood of San Francisco. If you’re craving a quick and delicious bite, you’ll find exactly what you need here.
This spot, known as Bella Lucca Pizza | Pizza by the Slice, offers a fantastic selection of freshly made pizzas, perfect for a casual meal. You can easily grab a slice and enjoy the bustling city atmosphere around you.
Overview: Introducting Bella Lucca Pizza
Bella Lucca Pizza offers a mixed experience, with some patrons appreciating its cozy atmosphere and the convenience of its location. It presents itself as a straightforward spot for a quick bite, often noted for its gelato .
However, opinions are divided, particularly concerning the overall quality of the pizza itself and the consistency of the service . Some found the value questionable, while others enjoyed the hole in the wall charm.
Average
4.9
out of 10
115
Reviews
46.1%
Satisfaction
56
negative
6
neutral
53
positive
Bella Lucca Pizza receives an overall Restaurant Score of 4.9, placing it squarely in the average category. This is reflected in a Customer Satisfaction rate of 46.1%, indicating a mixed reception among diners.
With 115 customer comments, the feedback is quite balanced, showing 53 positive remarks against 56 negative ones. Looking closer, Food (5.1) scores an average, despite being the most discussed aspect.
Ambience (5.3) also falls into the average range, suggesting it’s generally acceptable but not a standout feature. Both Service (4.3) and Value (4) lean towards the lower end of average, highlighting areas where improvements could make a noticeable difference for guests.
What people like
- Convenient location
- Cozy dining area
- Tasty gelato
What people don't like
- Inconsistent pizza quality
- Rude staff
- Questionable value
Bella Lucca Pizza is a place with potential, particularly if you’re seeking a quick, late-night bite in a convenient spot, and especially if you have a craving for their gelato . However, be prepared for a potentially inconsistent experience regarding the main course.
With a Recommendation Score of 4.9, it’s a spot that might satisfy a casual craving but isn’t likely to impress. If you prioritize consistent food quality and attentive service, you might find other options more to your liking.
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Verdict: Our expert take on Bella Lucca Pizza
Food (5.1 out of 10)
mentioned by 100% of the guests
Based on 78 customer remarks, the food here presents a bit of a mixed bag, with an average score of 5.1 and customer satisfaction sitting at a mixed 46.2%. Many diners rave about the delicious pizza, especially the thin crust with its crunchy edge, and some even praise the luscious gelato. There are 36 positive remarks highlighting these tasty options.
However, an equal number of 36 negative comments point to significant inconsistencies. Some found the pizza to be the worst ever, describing it as soggy, with tasteless sauce and uncooked dough. It seems the food quality can be quite hit or miss, leading to a truly varied dining experience.
Food
78
Reviews
46%
Satisfaction
36
negative
6
neutral
36
positive
Rating distribution
What people like
- Delicious thin-crust pizza
- Luscious chocolate gelato
- Great menu variety
What people don't like
- Soggy, uncooked pizza
- Tasteless sauce, cheese
- Inconsistent food quality
Often praised
- pizzaMy experience at this restaurant was primarily positive due to the food quality. It's one of my favorite pizza places in the city. While the service isn't the best, the food is great, and ultimately, that's what matters most.
- foodIt's one of my favorite pizza places in the city. While the service isn't the best, the food is great, and ultimately, that's what matters most.
- gelatoWe were tempted by the freshly made gelato and tried the luscious chocolate gelato, which was Yumm! I do recommend a helping of gelato with the pizza if you visit here.
- pizza slicesMy experience at this pizza place was great, especially since it was the closest pizza place to the Hilton I was staying at, just a couple minutes walk away. For about 10 bucks, I got two HUGE slices of pizza. I've posted a pic of the menu.
- thin crustThin crust, crunchy edge perfect amount of cheese
- Combo slicethey were lovely
- Pepperoni slicethey were lovely
- Pesto slicethey were lovely
- cheeseperfect amount of cheese
- chocolate gelatoluscious chocolate gelato... Yumm!
Frequently criticized
- pizzaThis place had a lot of promise when I walked in: great location, cute dining area, and an extensive menu, not to mention pizza by the slice. But, as a New Yorker, this pizza was an insult. I've had a better pepperoni slice from a supermarket.
- cheese00, I received a horrible slice; even frozen pizza is superior. The dough was soft, the sauce tasteless, and the cheese tasteless. It was garbage.
- doughthe dough had clearly not been cooked enough
- sauce00, I received a horrible slice; even frozen pizza is superior. The dough was soft, the sauce tasteless, and the cheese tasteless. It was garbage.
- vegetarian pizzaOne of the worse vegetarian pizzas I had ever seen
- Pepperoni pizzaThe pizza was disgusting, horrible tasting cheese.
- crustVery doughy
- diareahaI had diareaha all day Sunday
- flatbreadMy experience at this restaurant was not a positive one. I was not a fan of the pizza at all; it seemed more like a flatbread with a ton of bland tomato sauce and a sprinkling of mozzarella. The customer service was also a significant issue, as the staff appeared rude to other customers and completely stressed out.
- foodstaff to the food to the cleanliness
If you're craving a potentially great thin-crust pizza and some gelato, it might be worth a shot, but be prepared for a gamble. The food quality is quite inconsistent, so you might either love it or find yourself disappointed.
Service (4.3 out of 10)
mentioned by 42% of the guests
Lets talk service! While the overall customer satisfaction sits at a rather low 38.5%, and the score is an average 4.3, there are still some commendable moments. Based on 5 positive remarks, guests have highlighted quick friendly service from the nice guys behind the counter, and appreciated that theyre open late.
It seems some staff members truly shine, offering a positive experience. However, the picture isn't entirely rosy. With 8 negative comments, many customers have found the customer service to be rude, with staff often appearing stressed out and confused.
There are also concerns about incomplete orders. This suggests a significant need for improvement in consistency and staff training.
Service
13
Reviews
38%
Satisfaction
8
negative
0
neutral
5
positive
Rating distribution
What people like
- Quick, friendly service
- Open late hours
- Nice counter staff
What people don't like
- Rude customer service
- Staff seems stressed
- Orders often incomplete
Often praised
- hoursshe said they closed at three a.m.!
- nice guys behind counterthe nice guys behind the counter generally serve you
- open lateOpen late
- serviceQuick friendly service
- service from the staffCommendable service from the staff
Frequently criticized
- staffThe staff seems both upset and confused
- business planshould rethink their business plan
- cashiershe cleared the register so it looks to me like she's just taking cash
- customer serviceCustomer service was rude
- ordersomeone had not received their whole order
- serviceThe service isn't the best
- stressed outseemed completely stressed out
If youre looking for quick service and late hours, you might get lucky with some friendly staff. However, be prepared for potentially rude customer service and stressed-out employees, which could lead to a less-than-ideal experience. Its a bit of a gamble!
Ambience (5.3 out of 10)
mentioned by 38% of the guests
The ambience here has a certain charm, with many loving its neat little hole in the wall and small cozy place feel. Guests often praise the great location and nice seating available. With 7 positive remarks among 12 total, it seems many find something to appreciate, contributing to a 58.3% customer satisfaction.
However, the vibe isn't universally loved, with some pointing out cleanliness concerns and wishing it were cleaner. The small seating area is also a common complaint, and a few guests noted issues with window seating due to homeless individuals seeking money. This brings the overall score to an average 5.3.
Ambience
12
Reviews
58%
Satisfaction
5
negative
0
neutral
7
positive
Rating distribution
What people like
- Cozy vibe
- Great location
- Cute seating
What people don't like
- Cleanliness issues
- Small seating
- Harassment concerns
Often praised
- locationThis place had a lot of promise when I walked in: great location, cute dining area, and an extensive menu, not to mention pizza by the slice. But, as a New Yorker, this pizza was an insult.
- closest pizza placeMy experience at this pizza place was great, especially since it was the closest pizza place to the Hilton I was staying at, just a couple minutes walk away. For about 10 bucks, I got two HUGE slices of pizza.
- dining areaThis place had a lot of promise when I walked in: great location, cute dining area, and an extensive menu, not to mention pizza by the slice. But, as a New Yorker, this pizza was an insult.
- hole in the wallNeat little whole in the wall
- placeSmall cozy place
- seatingNice seating
Frequently criticized
- cleanerWould look better if it was cleaner
- cleanlinessfood to the cleanliness
- homeless individualslots of homeless try to walk-in and ask for money
- small seating areaThere's a very small seating area too
- window seatingtry not to sit near the windows where the homeless would try and harras you for money
If youre looking for a quick, cozy spot with a good location and dont mind a few rough edges, this place might work. However, if cleanliness and a spacious, undisturbed dining experience are top priorities, you might want to consider other options.
Value (4 out of 10)
mentioned by 31% of the guests
When it comes to value, this spot is a bit of a mixed bag, with a score of 4, placing it in the average range. Based on 5 positive remarks, many customers appreciate the overall price and find it an affordable place, especially for a quick $5 slice. It seems you can get some tasty pizza for a good price, making it a neat little hole in the wall.
However, with 7 negative comments, customer satisfaction sits at a mixed 41.7%. Some feel the prices are too high, with mentions of $1 a slice or even $5 being too much. There are concerns about specific items like cheese pizza and pepperoni being overpriced, and some even felt it was expensive for what you get.
Value
12
Reviews
41%
Satisfaction
7
negative
0
neutral
5
positive
Rating distribution
What people like
- Affordable slice options
- Good price for pizza
What people don't like
- Overpriced for quality
- Inconsistent pricing
- Expensive for what you get
Often praised
- priceMy experience was great! I had some very tasty pizza available by the slice for a good price. It's a neat little hole in the wall near Union Square.
- $5 sliceFor $5 slice, you can get variety of options
- affordable placePretty decent and affordable place in the neighborhood
Frequently criticized
- $1 a sliceNot worth $1 a slice
- $4.00$4.00 for a horrible slice
- $5let alone $5
- ExpensiveExpensive for what you get
- cheese pizzaCheese pizza was $4 a slice
- pepperonipepperoni was $4.25 a slice but they charged us $4.55 per slice
- pricesshe's just taking cash under the table. I watched her ring people up with the wrong prices
If you're looking for a quick, affordable slice and manage to catch a good deal, this place might hit the spot. However, be mindful of potential pricing inconsistencies or higher costs for certain items, as it might not always feel like the best value.
How are the prices at Bella Lucca Pizza?
You’re looking at roughly 24 per person – reported by 2 diners. That puts it in the $21–$30 category. For a Pizzeria, it’s comfortably mid-range: not a steal, but not bank-breaking either.
With only two reviews, we see one price in the $11–$20 range and another in the $21–$30 range, suggesting a bit of variety rather than a tight cluster around the average. While the data is limited, it gives us a good initial feel for the pricing.
Here’s a quick look at what guests spend per person, based on the latest 2 reviews. Keep in mind, with limited data, this is a good initial indication.
See how this Pizzeria’s value for money stacks up against similar spots in San Francisco.
Overall, for a Pizzeria in San Francisco, we think 24 per person feels like a fair price, especially if the quality matches. It’s a solid mid-range option for a good meal.
Customer Reviews: what people think about Bella Lucca Pizza
Visit Type
- Tourist Experience
Service Type
- Takeout
1
Horrible Uncooked Pizza and Overcharging
My experience at this restaurant was horrible. The pizza was completely uncooked, and I've been feeling sick since eating there last night. I was shocked to see it rated more than one star.
I would give it zero if possible. It's unbelievable this place is in business; they seem to cater to a non-repeat tourist crowd and don't feel accountable. The cheese pizza was advertised at $4 a slice and pepperoni at $4.
25, but they charged us $4. 55 per slice. After we paid, the cashier cleared the register, making it look like she was pocketing cash.
I witnessed her ringing up other customers with incorrect prices and taking cash while we waited for our slices. It was truly horrible.
- pizza1
- stomach1
- cheese pizza1
Visit Type
- Quick Meal
Service Type
- Dine-in
8
Affordable Pizza Slice Spot
My experience at this restaurant was centered around grabbing a pizza slice. It's a pretty decent and affordable place in the neighborhood, perfect for a bite after a night out. For $5 a slice, they offer a variety of options, including vegetarian choices like veggie, cheese, and pesto.
One slice is quite filling for a single person. You're lucky if you manage to get a fresh, hot slice right out of the oven. The seating area is very small, and they also sell colas and water.
- pizza slice7
- variety of options8
- vegetarian ones8
- small seating area3
Visit Type
- Casual Outing
Service Type
- Dine-in
3
Inconsistent Pizza Quality and Location Concerns
My experience at this restaurant was mixed. The pizza arrived hot on top but was lukewarm on the bottom, and the cheese was not completely melted. The crust was also very doughy.
I'd advise the owner/management to try their pizza to maintain quality. The location is good, but unfortunately, there were many homeless individuals trying to walk in and ask for money, which detracted from the overall experience.
- location7
- pizza3
- cheese3
- crust3
Visit Type
- Quick Meal
5
Decent Pizza, Gross Garlic Bread
My experience at this restaurant was okay. The Google rating seems appropriate. The slices of pizza were decent, but the garlic bread was gross.
The place could also benefit from being cleaner.
- slices of pizza7
- garlic bread2
- cleaner3
Visit Type
- Quick Meal
Service Type
- Dine-in
8
Tasty Pizza by the Slice
My experience was great! I had some very tasty pizza available by the slice for a good price. It's a neat little hole in the wall near Union Square.
- pizza9
- price8
- hole in the wall7
What Bella Lucca Pizza offers
FAQs
What payment methods are accepted at Bella Lucca Pizza?
At Bella Lucca Pizza, you can conveniently pay for your delicious pizza using major credit cards. They also accept debit cards, making it easy for you to grab a slice or a whole pie without any hassle.
Where is Bella Lucca Pizza located in San Francisco?
Bella Lucca Pizza is situated at 418 Geary St, San Francisco, CA 94102, right in the heart of the lively Union Square neighborhood. This prime location makes it a perfect stop for you when exploring the city.
What is the overall customer sentiment for Bella Lucca Pizza?
Bella Lucca Pizza has an overall Restaurant Score of 4.9 and a Customer Satisfaction of 46.1%, indicating a mixed reception. While Food (5.1) and Ambience (5.3) are average, Service (4.3) and Value (4) are areas where customers expressed more concerns.
Is Bella Lucca Pizza a good option for pizza?
Opinions on the pizza itself are quite divided. While some customers enjoyed the thin crust and cheese , others found the pizza to be tasteless , doughy , or like a flatbread .
What are the main concerns customers have about Bella Lucca Pizza?
Key concerns include inconsistent pizza quality, rude staff or stressed out service, and perceived expensive pricing for the quality received. Some also mentioned issues with cleanliness and homeless individuals near the windows.