oChef » The Mortimer – San Francisco » The Mortimer – San Francisco – Reviews

The Mortimer - Reviews

550 Geary St, 94102 San Francisco
All reviews at a glance
68

Reviews

85.3%

Satisfaction

9

negative

1

neutral

58

positive

What people say about The Mortimer

Price per Person
  • $81–$90
Group Type
  • Couple
Group Size
  • Couple
Service Type
  • Dine-in
Wait Time
  • Immediate (0–5 min.)
T L.
Review date: 07/10/2025
1
Online Menu and Prices Deceptive
My experience at this restaurant was highly disappointing due to a significant discrepancy between the online menu and the actual offerings. The menu I viewed online did not match the one provided in the restaurant at all. Furthermore, the prices were almost double what was advertised online, which felt like a complete bait and switch tactic.
  • online menu1
  • prices1
  • bait and switch1
Price per Person
  • $31–$40
Visit Type
  • Food Exploration
Group Type
  • Solo Dinner
Group Size
  • Solo
Service Type
  • Dine-in
D M. (.
Review date: 05/09/2025
10
Exceptional Dining Gem in San Francisco
My experience at The Mortimer, tucked inside the elegant Hotel Adagio, was that of discovering an absolute treasure. From the moment I stepped inside, I was enveloped in an atmosphere of warmth and sophistication, an exquisite blend of modern charm and classic refinement. The service here was truly unparalleled. The staff’s attentiveness and genuine hospitality elevated the experience, making me feel valued and cared for. It’s rare to find service that is both professional and deeply personable, yet The Mortimer executes this effortlessly. And then, there’s the food. Every dish is crafted from scratch, ensuring freshness, precision, and remarkable flavors that delight the senses. The culinary artistry shines in every bite, and my experience with the crabcakes was nothing short of extraordinary. Perfectly crisp on the outside, tender and flavorful within—these were some of the best crabcakes I’ve ever had, anywhere in the world. Every ingredient tasted impeccably fresh, harmonizing beautifully to create a dish that was simply unforgettable. For anyone looking to unwind in a serene setting, accompanied by world-class cuisine and outstanding service, The Mortimer is the perfect escape. I wholeheartedly recommend treating yourself to an experience here—you won’t regret it!
  • service10
  • attentiveness10
  • food10
Price per Person
  • $91–$100
Visit Type
  • Food Exploration
Service Type
  • Dine-in
Wait Time
  • Immediate (0–5 min.)
Noise Level
  • Quiet
Chris F.
Review date: 05/06/2025
9
Excellent Food and Service
We stayed at the Hotel Adagio and decided to try the hotel restaurant. The service was very nice, and the food was excellent. We would gladly return anytime.
  • service9
  • food10
Visit Type
  • Regular Visit
Service Type
  • Dine-in
Spellbinder
Review date: 02/19/2025
7
Great Food, But Payment Issue
My experience at the Mortimer has been great overall, and I frequent this place as a local. The food, service, and atmosphere are all rated a 4 out of 5. However, there's a significant issue with their payment process. When paying with a debit card, they place an authorization for $60 on your account in addition to charging you for the meal. While they have received payment, they are still holding this $60 authorization for 10 days now. It's been impossible to reach them on the phone to resolve this. This payment issue makes me think twice about returning.
  • food8
  • service8
  • atmosphere8
  • authorization2
  • phone1
Visit Type
  • Regular Visit
Group Type
  • Couple
Group Size
  • Couple
Service Type
  • Dine-in
Wait Time
  • Immediate (0–5 min.)
Noise Level
  • Quiet
Trena K.
Review date: 02/16/2025
9
Great Cocktails and Fries!
My experience at this little bar within the Adagio hotel was wonderful. We stopped in for cocktails and a snack. The garlic fries were crisp and garlicky. The service was prompt and pleasant. We'll stop by daily for our entire stay.
  • cocktails9
  • garlic fries10
  • service9
Price per Person
  • $21–$30
Visit Type
  • Quick Meal
Group Size
  • Solo
Service Type
  • Dine-in
Meal Type
  • Dinner
Wait Time
  • Long (31+ min.)
Laura W.
Review date: 10/25/2024
2
Disappointing Dinner Experience
My dining experience was very disappointing. While the staff were friendly, this did not translate into a good overall experience. After an exhausting day of work travel, I decided to get dinner at my hotel. I asked what appetizer was quick since I was very hungry and ordered the deviled eggs. I asked for a minute to consider my entree order, but after waiting 45 minutes for the staff to return to take my dinner order, I gave up and left. The deviled eggs were overdone and not to my taste. The restaurant needs more staff during peak times.
  • staff7
  • dining experience2
  • deviled eggs3
  • waiting time1
Price per Person
  • $21–$30
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Meal Type
  • Dinner
Noise Level
  • Quiet
M N.
Review date: 07/14/2024
10
Fantastic Food and Service!
My experience at the restaurant was fantastic. The food was excellent, and the atmosphere was quiet and warm. The service was amazing, especially from Jake, who was described as my new favorite mixologist and a charming drink ninja. It was a great dinner after a long day.
  • food10
  • atmosphere10
  • service10
Visit Type
  • Food Exploration
Service Type
  • Dine-in
Cooper M.
Review date: 05/29/2022
9
Amazing Cocktails and Atmosphere!
My experience at the restaurant was fantastic, largely due to the awesome cocktails that Luis, a true god, created. He skillfully adapted them to his guests, and the mood he created brought a great atmosphere to the crowd.
  • cocktails10
  • mood9
  • atmosphere9
Visit Type
  • Food Exploration
Service Type
  • Dine-in
Angel M.
Review date: 02/20/2022
9
Creative Drinks and Great Service
My experience was great! Luis the bartender and the staff make this hotel bar stand out. The creativity with the drinks and the personal touch given to all patrons makes it fun to spend time here.
  • bartender9
  • staff9
  • drinks8
Visit Type
  • Casual Outing
Service Type
  • Dine-in
Renaud G.
Review date: 02/03/2020
9
Tasty meatballs, huge portions, great beer!
My experience at the restaurant was fantastic! I enjoyed tasty meatballs and huge salad portions. The selection of great beers on tap was also a highlight. The friendly waitress ensured I had a great meal.
  • tasty meatballs9
  • huge salad portions9
  • great beers on tap8

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