The Oak Room - Reviews

My experience at this restaurant, located inside the Westin St Francis hotel in downtown San Francisco, was excellent. They offer a fantastic brunch or breakfast buffet with a lot of food choices. The staff were very helpful and polite, and everything we tried was delicious.

My experience at this restaurant was extremely disappointing, particularly with their breakfast table buffet, which cost $40 per person. The menu lacked options and was absurdly overpriced. The food itself was absolutely horrible. The eggs tasted like they were made from a carton and had a cardboard-like texture. The breakfast potatoes were undercooked and lacked any flavour. The chicken sausages had an unsettling aftertaste, and the coffee was described as tasting like dog water. Even the supposedly fresh baked croissants were stale and clearly days old. For a hotel of this standing, the quality of food was outrageous. I would give it a 0/10 and would not recommend it. To add to the unpleasantness, there were flies buzzing around all over the place.

My experience at this restaurant was fantastic, especially in the morning. The fresh bakeries compelled me to visit every day. The rest of the buffet was also great. However, the crunchy pastries and coffee were truly out of this world – absolutely amazing!

My experience at the restaurant was impacted by its current renovations. The actual Oak Room was closed, and the dining area was set up in a large conference room, which definitely did not offer the same feel. I hope the original space reopens soon! Despite the unusual atmosphere, the servers were wonderful!

This is a cozy place to meet with friends before a big night on the town, after a big night on the town, or to just spend the entire time there for us introverts. The atmosphere is a perfect 5/5, and the food is rated a solid 4/5. Service also received a perfect 5/5.

My experience at the restaurant was centered around their breakfast buffet, priced at $33. If you're very hungry, it presents a better calorie/dollar proposition than Denny's, with superior food quality. The selection is standard for a country club/hotel breakfast buffet and includes healthy options. The service was excellent, and the atmosphere was also rated highly.

My experience at this restaurant was quite lovely. The room itself is beautiful, creating a pleasant atmosphere. I found there were adequate choices on the menu, and importantly, everything was well prepared. The service was a highlight, being both friendly and professional. Overall, it was a very positive dining experience.

My experience was with the restaurant's website, which is awful. I couldn't even see the menu because it just redirected me to the hotels page.

During my family's stay at the hotel, we visited the buffet. The initial receipt incorrectly listed my child as an adult. After waiting 15 minutes for a corrected receipt, the supervisor, Jacqueline Zaragoza, approached our table. She rudely questioned our children's ages, akin to an interrogation, and failed to apologize for the server's mistake, even though she was aware of it. When I expressed my expectation of an apology, she remained silent. I then requested to speak with her boss, Mariko Yao. Mariko kindly offered a complimentary meal the following morning, which I politely declined, choosing to pay for everything. I sincerely hope for a more professional approach to customer satisfaction in the future.

My experience at this restaurant was a mix. The Mahi Mahi was a little bit dry, but overall, I was satisfied. The restaurant offers a chance to truly feel the historic San Francisco and its classic atmosphere. It's also notably quieter than other places nearby.