Accessibility
- Wheelchair accessible entrance
Reviews
Satisfaction
The restaurant Two Jack’s is a beloved Seafood Restaurant nestled in the Bret Harte neighborhood of San Francisco. You’ll find yourself stepping into a historic setting, offering a casual and welcoming atmosphere perfect for a quick bite.
Whether you’re looking for a satisfying lunch, a delightful dinner, or even a sweet dessert, this spot has you covered. It’s a place where you can enjoy fresh seafood in a relaxed environment, making it a local favorite for both dine-in and takeout options.
Two Jack’s offers a taste of tradition, with many appreciating its food that maintains a long-standing quality. Customers often praise the fish and chicken, noting the consistent flavors.
The people running the place are frequently described as great, contributing to a welcoming feel. However, some aspects might not appeal to everyone.
The facility is often noted as an old facility and a hole in the wall, with an interior that some find visually unappealing. There are also occasional concerns about customer service and the convenience of calling ahead.
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Two Jack’s holds a solid overall Restaurant Score of 7.5, indicating a generally good experience for many. This is supported by a Customer Satisfaction rate of 73.4%, suggesting that most visitors leave content.
These insights are drawn from 139 customer observations, with a clear majority of 102 positive remarks outweighing 26 negative ones. Diving deeper, the Food stands out with a strong score of (8.3), consistently earning praise for its quality and flavor.
Value (6.5) is considered fair, offering reasonable prices. Service (6.4) is generally seen as adequate, though some experiences vary.
The Ambience (5.9) is the lowest-scoring aspect, often described as dated but with a certain charm.
Two Jack’s appears to be a place cherished for its long-standing culinary tradition, particularly its fried offerings. While the setting might be modest, the focus remains on delivering satisfying meals that resonate with many.
With a Recommendation Score of 8.1, it’s worth considering if you prioritize flavorful, traditional fare over modern comforts. If you appreciate a no-frills spot with good food, this could be a solid choice.
When it comes to the food, this spot generally hits the mark, boasting a good score of 8.3 and a strong 86.7% customer satisfaction. Many rave about the fried to perfection dishes, especially the Red Snapper and chicken wings, noting the great food and well-portioned servings. With 72 positive remarks out of 83 total comments, the freshness and Southern Style Fried Food truly stand out.
However, not every bite is perfect, as indicated by 6 negative comments. A few diners found the prawns to be very small or some items a little bit on the greasy side. There were also isolated instances where the food was said to have no taste or the buffalo fish didn't quite live up to expectations, occasionally being a bit dry.
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If you're craving well-prepared fried fish, chicken, or a hearty burger, this place is definitely worth a visit. Just be mindful that while most dishes are praised for their flavor and portion size, a few items might occasionally miss the mark on taste or texture.
When it comes to service, many customers have had great experiences! Folks often rave about the customer service and the friendly workers and staff, noting that wait times are short and orders come out quickly. With 15 positive remarks among 26 total pieces of feedback, it seems many appreciate the efficient and pleasant interactions.
However, the overall service score is an average 6.4, and customer satisfaction sits at a mixed 57.7%. Some opinions suggest customer service could be improved, with frustrations around calling ahead and inconsistent opening hours. There are also mentions of disrespect and payment issues, like not taking credit, contributing to 10 negative comments.
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Overall, if you value quick service and friendly staff, youll likely have a good experience here. Just be mindful that calling ahead might not always work, and its wise to confirm payment methods before your visit to avoid any surprises.
When it comes to ambience, this spot scores an average 5.9. Based on 20 total mentions, there's a definite charm for some, with 9 positive remarks highlighting its unique character. Many find it a cool spot and one of the best kept secrets of SF, appreciating the plenty of room and even its relic status, suggesting a place with history.
However, customer satisfaction for the atmosphere is a bit mixed at 45%, with 8 negative comments pointing to some significant drawbacks. Concerns include an outdated build and an old facility, with some describing it as a hole in the wall and noting unappealing decor. There are also mentions that the place is not that clean, indicating areas needing attention.
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If youre seeking a hidden gem with character and dont mind a place that shows its age, this spot might be for you. However, if modern aesthetics and pristine cleanliness are high on your list, you might find the ambience disappointing.
When it comes to value, this spot generally hits the mark, scoring an 6.5, which is pretty average but leans towards good. Many guests, based on 6 positive remarks out of 10 total, found good prices and even great prices here. They often mentioned that prices won't kill the pockets and the price per person was reasonable.
However, customer satisfaction sits at a 60%, indicating a mixed bag. While only 2 negative comments surfaced, some felt they gave them too much money or simply noted their bill without further positive context. It seems while many find the value decent, a few experiences suggest there's still room for improvement.
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If youre looking for a place where the "prices wont kill the pockets, " this spot is generally a safe bet, though it's not a guaranteed steal. While many find the value decent, with a 60% customer satisfaction, you might find it a mixed experience, so manage your expectations.
You’re looking at roughly 17 $ per person – reported by 18 diners. That puts it in the $11–$20 category. For a Seafood Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While many guests spend in this $11–$20 sweet spot, we also see a good number of diners opting for slightly higher-priced dishes, spreading the spend a bit beyond the average.
Here’s a quick look at what guests spend per person, based on the latest 18 reviews.
How this restaurant’s value stacks up against similar spots in San Francisco.
Overall, for a Seafood Restaurant in San Francisco, we think 17 $ per person is a pretty fair deal. It offers a good balance, letting you enjoy some great seafood without breaking the bank.