Simmer & Steamer - Reviews

My experience at this restaurant was one of utter disappointment. Despite the dish artist renderings, what arrived was a bowl of slop with no resemblance to the images. The food was an utter culinary disaster. We visited during lunch to an empty restaurant, and it took the sole attendant nearly 10 minutes to take our order. The food, which took just over 10 minutes to prepare, was a major issue. The Pork Belly Curry Rice Bowl was essentially hot rice flooded with room temperature sauce, topped with an overcooked, yet cold, egg. The Tofu Sssm-Jang Rice Bowl was similarly disappointing. Both dishes suffered from a major heat issue; the eggs were under room temperature, likely prepared first and left out. The silken tofu was served cold, straight from the refrigerator, preventing it from absorbing any flavor. Toppings like crispy fried onions and cold kimchi were also straight from the fridge, described as 'plops of toppings on slop'. We noticed a lack of garnish, such as pepper, sesame seeds, and sesame oil. Shockingly, the Pork Belly bowl didn't actually contain any pork belly, as the server apparently forgot to add the key ingredient. My recommendation is to save your money or spend it elsewhere. This place severely lacks quality control and pride. While the location is convenient and the restaurant seemed clean, the music selection was odd, contributing to a mixed atmosphere. The service received a 1/5, and the food a 1/5.

I don't usually write reviews, but this is one of the best quick lunch spots I've found in SF! I came with my co-worker, and we ordered the pork belly rice curry and the avocado with cod roe mayo rice bowl. Both dishes arrived in just 2-3 minutes, and the total cost was less than $15 per person, which is incredibly hard to find in SF. The portions were generous, and everything tasted great! I will definitely be coming back soon.

My experience at this restaurant was centered around speed. The food was made extremely quickly, but unfortunately, this came at the cost of taste. The pork belly had no flavor, and the beef was just alright. On the positive side, the service was friendly. I would recommend this place if you're looking for a quick meal.

I made a large group order of 16 people today and was very disappointed. We ordered 6 kimchi-addons, which were all missing from our order. Additionally, the 4 Pork Belly Curry Rice Bowls each only contained 1-2 pieces of pork belly, and one bowl even had a small egg shell. I attempted to call the store to request a refund for the missing kimchi, but I only received an automated message stating that "the store is not accepting calls, " despite it being within operating hours. It appears the restaurant struggles to properly handle a large volume of orders simultaneously.

My experience at this downtown restaurant was positive. It's a nice lunch spot that offers good food. It's also very convenient when you are in a rush.

I got delivery from this restaurant and was happy with the price and portion size. I particularly enjoyed the kimchi fried rice bowl, which was a generous large size. However, the food was a bit mushy, and the tofu bowl lacked flavor. Overall, it was a nice find for the value.

My experience at this restaurant was exceptional. The customer service was top-notch, with the staff being incredibly kind and polite. The food is also amazing, and every bite felt worth the price. Additionally, the portion size was perfect for a lunch meal, and it wasn't too expensive either.

My experience at the restaurant was that the food used to be much cheaper a few months ago. I wished they increased the portion as well.

I was surprised that the restaurant wasn't busier during lunch. The staff was really nice, and the food is excellent.

I came here for a lunch gathering with 10 people, and the food came super fast. Although we ordered from a kiosk, the staff ensured we could order smoothly and even provided personalized recommendations. We were also treated to traditional Korean desserts, possibly Yakgwa, made from honey and sweet rice flour. While it has a fast-casual feel with many takeout orders, the dine-in environment was very nice and relaxing.