Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
oChef » Zzang – San Diego
Zzang - San Diego
Photo from Zzang
Zzang at a glance
San Diego University City
- 🥢 Korean Restaurant
$$
Price per Person $11–$20
mentioned by 14 of the guests
#673 out of 755 places to eat in San Diego
#9 Korean Restaurant out of 11 in San Diego
Average
5.2 out of 10
Food
Service
Ambience
Value
96
Reviews
40.6%
Satisfaction
Often praised
- Fried items
- Friendly staff
- Affordable pricing
Frequently criticized
- Unsanitary
- Service delays
- Food quality
The restaurant Zzang Hot Dog & Chicken UTC is a delightful Korean Restaurant nestled in the vibrant University City neighborhood of San Diego. You’ll discover a welcoming spot where you can enjoy a taste of authentic Korean flavors.
This establishment offers a convenient and enjoyable dining experience, perfect for you to explore small plates and more. It’s a great choice for those exploring the local culinary scene in San Diego.
Overview: Introducting Zzang
Zzang offers a mixed experience, with many patrons enjoying the flavorful food, particularly items like their crispy popcorn chicken and satisfying corn dogs. The service often receives praise for its friendly and helpful staff, contributing positively to the dining experience.
However, some visits to Zzang are marred by significant issues. Concerns about the ambience, including reports of unsanitary conditions and a lack of space for queues, are notable.
There are also instances of frustrating delays and unhelpful interactions with staff.
Average
5.2
out of 10
96
Reviews
40.6%
Satisfaction
47
negative
10
neutral
39
positive
Zzang holds an overall score of 5.2, placing it squarely in the average category, reflecting a blend of positive and negative feedback. Customer satisfaction sits at 40.6%, indicating a mixed reception from diners.
These figures come from 96 customer remarks, with 39 positive observations and 47 negative ones. Looking closer, the Food (5.9) is generally considered average, despite some strong positive comments.
However, Service (3.2) is a clear area for improvement, often falling short of expectations. On a brighter note, Value (7.8) stands out as a strong point, with many appreciating the pricing.
The Ambience (1) is unfortunately rated quite poorly.
What people like
- Delicious fried items
- Friendly, helpful staff
- Affordable pricing
What people don't like
- Unsanitary conditions
- Long service delays
- Inconsistent food quality
Zzang presents a mixed bag. If you’re seeking tasty, affordable fried comfort food and don’t mind potentially inconsistent service or a less-than-ideal dining environment, it might be worth a visit.
The 5.3 recommendation score reflects this balanced perspective. However, be prepared for potential drawbacks, especially concerning cleanliness and service efficiency.
For those prioritizing a consistently smooth experience and pristine surroundings, Zzang might not be your top choice.
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Verdict: Our expert take on Zzang
Food (5.9 out of 10)
mentioned by 93% of the guests
Alright, lets talk about the grub! Many folks really rave about the food here, especially the delicious popcorn chicken and corndogs, with some even calling the Soy Garlic Wings the best. Guests frequently praise the crispy texture and tender, juicy meat, finding many items to be tasty comfort food.
With 31 positive remarks, its clear there are some real crowd-pleasers on the menu. However, it's not all sunshine and rainbows, as the overall score sits at an average 5.9, and customer satisfaction is a bit mixed at 46.3%. There are significant concerns, with some unfortunately reporting food poisoning and others noting issues like overly oily or stale food.
The quality of some items, like hot dogs and tteok-bokki, also received criticism, with 28 negative comments suggesting room for improvement.
Food
67
Reviews
46%
Satisfaction
28
negative
8
neutral
31
positive
Rating distribution
What people like
- Delicious popcorn chicken
- Great corndogs
- Tender, juicy meat
What people don't like
- Food poisoning risk
- Oily, stale food
- Subpar food quality
Often praised
- popcorn chickenpopcorn chicken which had a nice crunchy texture and good flavor
- foodI enjoy this food a lot
- corn dogsBest corn dogs I have ever tried
- Potato All Mozzathe Potato All Mozza and the tteok-bokki and they were both delicious!
- Soy Garlic WingsSoy Garlic Wings are the BEST!!!
- batterThe batter was good and fluffy and crispy.
- cheeseLots of cheese in the middle
- chickentaste of the chicken was spectacular
- chicken’s outsidethe chicken’s outside was crispy
- comfort foodtasty and reasonably priced comfort food
Frequently criticized
- chicken wingschicken wings which were sweet no spicy
- foodI was disappointed in the food though
- riceIt's very suitable for people who don’t like to bite on very hard crust and chew on jerky meat! My minor suggestions are to include some vegetables to accompany the popcorn chicken and that the rice was a bit dry and hard (may need more water when cooking). Overall, this popcorn chicken is a must try for people who love to eat fried chicken and want the chicken to taste more juicy and soft inside.
- #24 drinkwhat was inside the #24 drink
- cheeseThe cheese we found was over salty
- chicken bowloverkill on the chicken bowl with too much topping
- food poisoningliterally gave me food poisoning
- food qualitythe food quality was also subpar.
- fryerfryer needs work
- half frankonly half frank in it
So, if you're craving some crispy popcorn chicken or a great corndog, this spot might hit the mark. Just be aware that while some dishes shine, there are notable concerns about consistency and food quality that could make your experience a bit of a gamble.
Service (3.2 out of 10)
mentioned by 36% of the guests
While the overall picture for service isnt great, some folks did experience good customer service, noting that staff people and employees were friendly and helpful. A few even mentioned speedy service, which is always a plus! These positive remarks come from 5 out of 21 comments.
However, the service here seems to be a major pain point for many, with a low score of 3.2 and customer satisfaction at a poor 23.8%. Many of the 15 negative comments highlight issues like excessively long waiting times and significant delays, alongside concerns about staffs hygiene and a notable lack of apologies. It sounds like the service can be incredibly disappointing.
Service
21
Reviews
23%
Satisfaction
15
negative
1
neutral
5
positive
Rating distribution
What people like
- Friendly staff
- Speedy service
What people don't like
- Long waiting times
- Poor staff hygiene
- Refused service
Often praised
- customer serviceCustomer service was very friendly and speedy :)
- employeesEmployees are friendly and helpful
- serviceGood service
- speedy serviceCustomer service was very friendly and speedy :)
- staff peopleThe two staff people were really nice
Frequently criticized
- serviceMy experience at this restaurant was marked by terrible service and long delays until the food was ready. There was also no room for queues, which added to the overall negative experience.
- waiting timeThe waiting time for my food was excessively long.
- apologiesNo apologies!
- apologyInstead of an apology, they laughed
- cashier Chang LiangThe cashier Chang Liang refused to serve me
- delayslong delays until your food is ready
- deliveryTook forever to deliver chicken wings
- paying customerremind them I was a paying customer
- sarcastic, convoluted answerhe gave me a sarcastic, convoluted answer
- serve merefused to serve me because he wasn’t taking me seriously
If speedy service and friendly employees are top priorities for you, this place might be a gamble. With a generally poor service experience reported, be prepared for potential long waits and disappointing interactions, as it seems to be a common issue here.
Ambience (1 out of 10)
mentioned by 7% of the guests
Looking at the ambience, it seems there arent any glowing reviews to share. Based on 4 customer opinions, no one found anything particularly charming or noteworthy about the atmosphere, which is a bit of a bummer when youre hoping for a pleasant dining spot. However, the feedback paints a rather grim picture.
With a score of just 1 and a customer satisfaction of 0%, the ambience is clearly a major concern. Guests frequently mentioned issues like no room for queues, unsanitary conditions, and even alarming reports of cockroaches and infection. This suggests the overall environment leaves a lot to be desired.
Ambience
4
Reviews
0%
Satisfaction
4
negative
0
neutral
0
positive
Rating distribution
What people like
What people don't like
- Unsanitary conditions
- Pest issues
- Health concerns
Often praised
No positive aspects so far.
Frequently criticized
- cockroachesCockroaches. Terrible.
- infectionThere is a lot of infection here.
- room for queuesMy experience at this restaurant was marked by terrible service and long delays until the food was ready. There was also no room for queues, which added to the overall negative experience.
- unsanitary conditionsTerrible . Unsanitary conditions.
If youre looking for a pleasant and clean dining atmosphere, this might not be the place for you. The consistent negative feedback regarding hygiene and comfort suggests youd likely be disappointed. It's probably best to look elsewhere for a more enjoyable experience.
Value (7.8 out of 10)
mentioned by 14% of the guests
When it comes to value, this spot really shines! Customers are quite happy, with a strong 75% satisfaction rate, and the overall score for value is a solid 7.8. Based on 3 positive remarks out of 4 total, people consistently praise the price and prices for being reasonable and even cheap, especially for a snack or meal.
You'll find tasty, reasonably priced comfort food here. Interestingly, there are no negative opinions or terms mentioned regarding value, which is fantastic! While one person wished chicken wings were cheaper, this was framed within an overall positive comment about the very cheap prices.
So, you can expect your wallet to be happy here.
Value
4
Reviews
75%
Satisfaction
0
negative
1
neutral
3
positive
Rating distribution
What people like
- Reasonably priced food
- Great overall prices
- Cheap snack options
What people don't like
Often praised
- pricesI do wish the chicken wings were cheaper, otherwise I’d get them more often. Otherwise, the prices are really cheap 👍🏼👍🏼👍🏼.
- priceMy experience at this restaurant was centered around their tasty and reasonably priced comfort food. The menu primarily features deep-fried items, which I find satisfying when I'm in the mood for that type of cuisine.
Frequently criticized
No complaints so far.
If youre looking for a place where your money goes far, this restaurant is definitely worth checking out. With consistently praised cheap prices and good customer satisfaction, you can expect a satisfying meal without breaking the bank. Its a solid choice for budget-friendly dining.
How are the prices at Zzang?
On average, you’ll spend around 12 $ per person – from 14 guests. That puts the restaurant in the $11–$20 category. For a Korean Restaurant, that’s comfortably mid-range, leaning towards budget-friendly.
Interestingly, prices are quite evenly split between the $1–$10 and $11–$20 ranges, offering options for various budgets.
Here’s a quick look at what guests spend per person, based on the latest 14 reviews.
How this restaurant’s value for money compares to similar spots in San Diego.
Considering the type of cuisine, we think the pricing feels quite fair for a Korean Restaurant in San Diego. It offers good value for a delicious meal.
Customer Reviews: what people think about Zzang
Visit Type
- Food Exploration
8
Soy Garlic Wings - The Best!
My experience was centered around the Soy Garlic Wings, which I found to be the BEST! Unfortunately, this location is no longer open at UTC Mall.
- Soy Garlic Wings10
Price per Person
- $1–$10
Visit Type
- Quick Meal
Service Type
- Dine-in
6
Okay Corn Dogs, Nice Staff
My experience at the restaurant involved trying two mozzarella corn dogs, which were just okay. The cheese was overly salty, even after attempting to balance it with sugar. On a positive note, the two staff members were really nice.
- mozzarella corn dogs5
- staff people8
- cheese3
Visit Type
- Quick Meal
Service Type
- Takeout
Wait Time
- Long (31+ min.)
5
Loved the food, hated the service
My experience at this restaurant was a mixed bag. While I absolutely loved the food, the service was incredibly disappointing. My order was given to someone else, and I was left waiting for 40 minutes for a new one.
I even had to remind them that I was a paying customer, despite standing there the entire time. Instead of an apology, they laughed about the situation and made me wait an additional 10 minutes. This experience makes me hesitant to return, which is a shame because the food is so good.
- food10
- service1
- waiting1
- paying customer1
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
1
Terrible Food Poisoning Experience
My experience at this restaurant was unfortunately very negative due to food poisoning. I'm unsure if the cause was the sauces left on the counter all day or the corn dog itself, but the outcome was absolutely terrible. While the corn dog itself wasn't bad, the fact that it led to food poisoning means I cannot recommend this place.
Please do not come here.
- corn dog5
- sauces1
- food poisoning1
1
Cockroaches and Unsanitary Conditions
My experience at this restaurant was terrible due to unsanitary conditions. I encountered cockroaches and observed a lot of infection. I will not be returning.
- unsanitary conditions1
- cockroaches1
- infection1
What Zzang offers
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Offerings
- Small plates
Service Options
- Dine-in
- Takeout
- Delivery
FAQs
Is Zzang Hot Dog & Chicken UTC accessible for everyone?
Yes, Zzang Hot Dog & Chicken UTC ensures a comfortable visit for all guests. You will find a wheelchair accessible entrance, making it easy to enter the restaurant. Additionally, wheelchair accessible parking is available, providing convenience from the moment you arrive.
What dining options and services does Zzang Hot Dog & Chicken UTC offer?
At Zzang Hot Dog & Chicken UTC, you have several convenient service options, including dine-in, takeout, and delivery. It’s also considered a good place for kids, making it a family-friendly choice for your meal. You can enjoy small plates perfect for sharing or individual enjoyment.
Q: How is Zzang rated overall by customers?
A: Zzang holds an overall score of **5.2**, suggesting an average experience. While **Food** (5.9) and **Value** (7.8) are noted as strengths, **Service** (3.2) and **Ambience** (1) are areas needing considerable improvement.
Q: What do customers enjoy most about Zzang?
A: Many customers appreciate the tasty fried items, like their popcorn chicken and corn dogs, often mentioning the friendly and helpful staff. The restaurant’s affordable pricing is also a frequent positive point.
Q: What are the common complaints about Zzang?
A: Recurring issues include concerns about unsanitary conditions and a lack of space for queues in the dining area. Additionally, some customers report long waiting times and unhelpful service.