Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
Reviews
Satisfaction
The restaurant Wingstop, a popular chicken restaurant located in the vibrant Roosevelt neighborhood of Seattle, offers you a perfect spot for a quick bite. You can enjoy their delicious offerings whether you’re looking for lunch or dinner.
With a casual atmosphere, it’s an ideal place to satisfy your cravings for flavorful chicken.
Wingstop offers a focused experience, primarily centered around its core menu items. Many patrons appreciate the consistent wings and the generous portions, often finding good value in their meal deals.
However, the overall visit can be a bit of a mixed bag, with some aspects needing more attention. While the cleanliness of the establishment is frequently noted as a positive, the dining environment sometimes falls short on comfort and amenities.
Service experiences also vary, with reports of both helpful staff and instances of less satisfactory interactions, impacting the overall impression.
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Wingstop achieves an overall Restaurant Score of 5.5 out of 10, placing it squarely in the average category. This is reflected in a Customer Satisfaction rate of 46.2%, indicating a mixed reception among diners.
With 169 customer observations, including 78 positive and 78 negative remarks, the feedback is quite balanced. Looking closer, the Food (5.9) leads the topics, suggesting it’s a relative strength, though still within the average range.
Value (5.3) and Service (5.1) also land in the average bracket, while Ambience (4.9) slightly trails, indicating it’s an area that could benefit from improvement.
If you’re primarily seeking a quick and consistent wing fix, Wingstop could be a suitable choice, especially when taking advantage of their deals. The Recommendation Score of 5.6 suggests it’s a place many would consider returning to, but perhaps not for a standout dining experience.
However, be prepared for potential inconsistencies in service and a no-frills dining environment. It’s a practical option for its specific offerings, but those looking for a more polished experience or diverse menu might find it falls short.
When it comes to food, many customers have found some real gems here! Out of 77 total opinions, 38 were positive, praising the delicious wings in various flavors like garlic parm and hot honey, and noting the flavorful chicken. The chicken sandwich with its great breading and flavor also earned high marks, with some even enjoying the fries and the overall quality of their meal.
However, the experience isn't always consistent, contributing to a mixed customer satisfaction of 49.4%. With an average score of 5.9, 31 negative comments highlight issues like food being consistently cold, dry chicken lacking flavor, and dishes that are simply overly salty. Some wings were described as wet, tasteless, or tasting of burnt fryer oil, while fries could be stale or underseasoned.
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If you're craving wings or a chicken sandwich, this spot might hit the mark, especially if you catch them on a good day. However, be prepared for potential inconsistencies in temperature and seasoning, as the food can sometimes be a bit of a gamble.
When it comes to service, many customers have had some really positive experiences! With 28 positive opinions out of 63 total, folks often praise the nice and helpful staff, noting fantastic service and quick order fulfillment, especially for online pickup. Many team members and managers are described as caring and efficient, making for a great experience.
However, the service here is a bit of a mixed bag, reflected in an average score of 5.1 and a customer satisfaction of just 44.4%. There are significant concerns among the 32 negative opinions about long waiting times, staff attitude, and reports of rude employees and horrible customer service, including some very serious incidents.
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Service here can be quite inconsistent. If youre lucky, youll get friendly and efficient help, but be prepared for potential long waits or less-than-stellar interactions. It's a bit of a gamble, so manage your expectations.
When it comes to the vibe, theres definitely a bright side! Many folks rave about the atmosphere, cleanliness, and the overall place or space. With 8 positive remarks, guests frequently mentioned how clean and well-organized the establishment was, often describing the atmosphere as friendly and top-notch.
While the overall score for ambience sits at an average 4.9 and customer satisfaction is a mixed 44.4%, these positive comments highlight some genuinely pleasant aspects. However, its not all sunshine and roses. With 10 negative comments out of 18 total observations, some significant issues popped up.
Concerns were raised about the wifi, bathroom, and the general atmosphere being uncomfortable or dark. Guests also pointed out a lack of trash cans, a floor that needed sweeping, and even a peek into a kitchen with questionable fryer oil. These issues suggest there's room for improvement in creating a consistently inviting environment.
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If a sparkling clean space is important to you, you might find some positives here. However, be prepared for potential inconveniences like a locked bathroom, no Wi-Fi, or an overall atmosphere that some found uncomfortable and uninviting. It's a bit of a mixed bag, so manage your expectations.
When it comes to value, some guests definitely found things to appreciate, especially the boneless wing deals which were seen as a great reason to stop by. With 4 positive remarks, some felt the price was right and didnt mind spending their money here. These bright spots contribute to an overall score of 5.3, which is pretty average.
On the flip side, the value proposition isnt universally loved, with 5 negative comments. Many found the prices absolutely ridiculous and felt the food was overpriced for its quality. The policy of not taking cash payment also proved a sticking point.
This contributes to a rather poor customer satisfaction of just 36.4%, despite the average score of 5.3.
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If youre specifically looking for boneless wing deals and dont mind paying by card, you might find some value here. However, be aware that many customers found the overall prices quite high and the value disappointing, so manage your expectations.
You’re looking at roughly 24 per person – reported by 29 diners. That puts it in the $21–$30 category. For a Chicken Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While the average lands here, it’s interesting to see that most guests actually spend in the $11–$20 range. This suggests a nice mix of options, from quick, cheaper bites to some more premium choices, keeping things flexible for different budgets.
Here’s a quick look at what guests spend per person, based on the latest 29 reviews.
How this Chicken Restaurant’s value stacks up against similar spots in Seattle.
Overall, for a Chicken Restaurant in Seattle, we think the pricing feels pretty fair. It offers a good balance, catering to both budget-conscious diners and those looking for a slightly more substantial meal.