Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Wingstop – Seattle
Wingstop - Seattle
Photo from Wingstop
Wingstop at a glance
Seattle Greenwood
- 🍗 Chicken Restaurant
$$
Price per Person $21–$30
mentioned by 69 of the guests
#815 out of 858 places to eat in Seattle
#15 Chicken Restaurant out of 21 in Seattle
Average
4.8 out of 10
Food
Service
Ambience
Value
426
Reviews
39.9%
Satisfaction
Often praised
- Flavorful wings
- Friendly staff
- Cozy atmosphere
Frequently criticized
- Order accuracy
- Cleanliness issues
- Poor value
The restaurant Wingstop, a popular Chicken Restaurant in Seattle’s vibrant Greenwood neighborhood, offers you a fantastic spot for a quick bite. You’ll find a casual atmosphere perfect for enjoying delicious wings.
Whether you’re looking for lunch or dinner, this place has you covered with its diverse menu and convenient service options. It’s a great choice when you crave flavorful chicken in a relaxed setting.
Overview: Introducting Wingstop
Wingstop offers a range of wing flavors and sides, with many finding the food options comprehensive and satisfying. While some specific staff members provide excellent service, contributing to a friendly and inviting atmosphere, the overall experience can be quite varied.
However, guests have noted inconsistencies, particularly concerning value and order accuracy. Issues like unexpected charges and long waits sometimes detract from the potential enjoyment, suggesting that a visit might be a mixed bag depending on the day.
Average
4.8
out of 10
426
Reviews
39.9%
Satisfaction
238
negative
18
neutral
170
positive
Looking at the numbers, Wingstop holds an average Restaurant Score of 4.8 out of 10. This is coupled with a Customer Satisfaction of 39.9%, which falls into the poor category. This notable divergence suggests that while some aspects are appreciated, a significant portion of customers leave feeling less than satisfied.
The 426 customer opinions, with 170 positive and 238 negative, highlight where experiences diverge. Food scores well (6), indicating a solid offering there.
However, Ambience (5.4) is average, and both Service (3.9) and Value (3.6) fall into the poor range, pointing to areas needing considerable attention.
What people like
- Flavorful wing options
- Personable staff interactions
- Cozy dining atmosphere
What people don't like
- Inconsistent order accuracy
- Cleanliness concerns
- Questionable value for money
With a Recommendation Score of 4.8, Wingstop presents a bit of a gamble. If you’re primarily seeking a wide variety of wing flavors and don’t mind potential inconsistencies in service or cleanliness, you might find something to enjoy.
However, be prepared for possible issues with order accuracy, wait times, or feeling overcharged. It’s a place where the food can shine, but the overall experience might not always meet expectations, making it a cautious recommendation.
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Verdict: Our expert take on Wingstop
Food (6 out of 10)
mentioned by 73% of the guests
When it comes to the food, this spot lands squarely in the average zone with a score of 6, and customer satisfaction is a bit mixed at 56.1%. Based on 157 customer remarks, there's a lot to like! Many rave about the delicious wings, especially the lemon pepper flavor, and appreciate the quality of food and generous serving sizes.
The fresh, crispy fries also get a lot of love, making for a tasty meal. However, not everything hits the mark. About 57 comments point to issues like wings being overcooked and dry, or orders arriving cold.
There are also mentions of wrong food items being delivered and wings being incredibly salty. While some flavors are praised, others, like the Louisiana Rub or certain sweet options, sometimes miss the mark for diners.
Food
157
Reviews
56%
Satisfaction
57
negative
12
neutral
88
positive
Rating distribution
What people like
- Delicious, fresh wings
- Great lemon pepper
- Crispy, hot fries
What people don't like
- Wings often overcooked
- Food can be cold
- Orders frequently wrong
Often praised
- foodTheir website was super comprehensive, easy to use, and they provide a lot of options for wing sauce flavors, dips, and even the option for boneless on each offering. We knew that we’d have to intelligently reheat the food before the game, and it was great. We ordered lemon pepper, mango habanero, and Hawaiian wings, different sides of fries, and a bunch of the veggie sticks and dips.
- wingsThe wings were hot and perfectly done.
- friesTo make matters worse, the establishment was extremely dirty. I gave it two stars because the fries were hot and nicely cooked. I suspect the wings were pre-cooked and then sauced before being bagged, preventing a check before leaving.
- dry rubsMy favorite are dry rubs - garlic parmesan and hot honey
- saucesdifferent sauces, from friendly to aggressively mean hot
- tendersI really liked the tenders and the fries though.
- 20 piece bonelessIt was amazing as it always is
- BBQBBQ and Garlic Parm are my favorites
- ChickenI like to taste my Chicken
- Chicken WingsRecommended dishes:Chicken Wings
Frequently criticized
- wingsI ordered a 10-piece meal combo but only received 6 wings, which is an $8 price difference. To make matters worse, one of my flavor choices was incorrect, and the wings were severely over-cooked, resulting in dry meat and burnt ends. I attempted to resolve this by calling twice, but no one answered the phone.
- foodI think this would have been easier on my stomach
- friescooks eating the fries from my order
- meatthe meat around the bone was raw
- chicken sandwichanother bite of that chicken sandwich decided to punish me
- flavorsone of my flavors was wrong
- 10 piece combo wingsonly got 9
- 10 piece meal comboMy experience at this restaurant was extremely disappointing. I ordered a 10-piece meal combo but only received 6 wings, which is an $8 price difference. To make matters worse, one of my flavor choices was incorrect, and the wings were severely over-cooked, resulting in dry meat and burnt ends.
- 6 pc wings6 pc wings = $17
- Hawaiianhawiian was bland and thick
If you're craving wings and fries, this place could be a decent option, especially if you stick to popular flavors like lemon pepper. Just be aware that consistency can be an issue, so you might encounter some overcooked or incorrect orders.
Service (3.9 out of 10)
mentioned by 91% of the guests
While the overall service scores a 3.9 (poor) and customer satisfaction sits at a low 29% (poor), it's not all bad news. Some customers have highlighted genuinely positive experiences, praising friendly staff members like Allen for being welcoming and polite. There are also mentions of efficient online ordering and orders being ready on time, showing that good service moments do happen, as seen in 64 positive remarks out of 221. However, the majority of feedback points to significant issues, with 154 negative comments.
Common complaints include slow service and excessive waiting times, often leading to wrong orders or missing food. Many customers also reported encountering rude cashiers and an overall sense of understaffed locations, indicating a need for improved customer service skills and better management.
Service
221
Reviews
29%
Satisfaction
154
negative
3
neutral
64
positive
Rating distribution
What people like
- Friendly, polite staff
- Timely order readiness
- Easy online ordering
What people don't like
- Rude, unhelpful staff
- Long waits, slow service
- Wrong or missing orders
Often praised
- serviceMy experience at the restaurant late last night was positive, primarily due to the excellent service provided by Roman. I truly appreciate his time and service. Thank you!
- staffMy experience at this restaurant was positive. Although the location is rather busy, the staff is pretty fast at getting orders out. Overall, I was pleased with the quality of food I received.
- creweveryone of the crew are amazing.
- orderIf you have a problem with order they'll correct it
- AllenAllen was a wonderful personable staff
- customerspersonable with us and all of the customers
- AlanAlan! He was incredibly welcoming and polite
- Cashier AllenCashier Allen was a very pleasant man to talk with.
- associateThe associate who greeted me was pleasant
- attitudeIt's evident that Alan genuinely cares about his customers; he took the time to help me find the perfect flavor and ensured everything tasted just right. His hospitality and attitude were outstanding, making the place feel friendly and inviting. I highly recommend stopping by if Alan is working!
Frequently criticized
- orderI ordered on their website and my card was charged. However, when I went to pick up my food, an employee named Nikki informed me that the order was not in their system. This led to a significant inconvenience.
- serviceMy experience at this restaurant was marked by terrible service and concerns about food safety. After ordering, I encountered an uncontrollable incident that prevented me from picking up my food.
- customer servicecustomer service, especially from the manager
- employeesHollywood James says, this place has gotten nothing but terrible reviews from customers☹ I will see if the employees are really that rude✌ Always telling the truth my Friends😎👌 Giving the best true advice on restaurants.
- waiting timeIf you order online, don’t count on the ETA being accurate. Instead, plan for waiting AT LEAST 20 extra minutes. It was frustrating to see people who came in and ordered after me receive their food before mine.
- wait45 min wait for a really simple order
- managerTalked to the manager, he is trying to convince me the silly Latin lemon herb flavoring is Louisiana Rub
- staffI constantly get the wrong order, or they never let me know my order is ready, leaving it to sit until I have to figure it out myself. The staff always has an attitude; this staff is bad. I would not recommend giving them your money until they fire the whole staff.
- managementThe management at this location is horrible.
- bagtaped the bag up so you couldn’t check before you left
Given the poor overall service score and low customer satisfaction, you might face a mixed bag. While some staff members are genuinely friendly and efficient, be prepared for potential long waits, order inaccuracies, or less-than-stellar interactions. If you're willing to take a chance, online ordering for pick-up might offer a smoother experience.
Ambience (5.4 out of 10)
mentioned by 23% of the guests
Based on 26 customer observations, the ambience here is a bit of a mixed bag, with a score of 5.4 and customer satisfaction at 46.2%. Many found the atmosphere welcoming and cozy, appreciating the friendly vibe and clean inside appearance, with some even noting good parking. These 12 positive remarks suggest a decent effort.
However, an equal number of 12 negative comments highlight significant concerns. Issues like loud radio music and loud Mexican music were noted, alongside complaints about dirty tables and a generally filthy establishment. Some even called the location awful, indicating a need for improvement in these areas.
Ambience
26
Reviews
46%
Satisfaction
12
negative
2
neutral
12
positive
Rating distribution
What people like
- Welcoming atmosphere
- Cozy feel
- Friendly vibe
What people don't like
- Loud music
- Dirty environment
- Unpleasant smells
Often praised
- atmosphereThe atmosphere felt very cozy, not too much or too little decoration.
- friendlymakes the place feel friendly and inviting
- insidebut clean & decent looking inside
- parkingThe team who works here is very nice, polite and friendly. Tons of parking around here.
- placeAlan truly makes the place feel friendly and inviting
Frequently criticized
- locationThis location is in complete shambles
- atmosphereatmosphere:2
- cooking greasecooking grease popping for?
- dirty tablesThey suggested returning the next day for a refund. Every table was dirty and covered in sauce, and the bathroom code provided by an employee did not work. I gave up; it wasn't worth it for mediocre wings that would likely cause a stomach ache anyway.
- establishmentthe establishment was extremely dirty
- food safetynot food safe
- laughing in the backcould see them laughing in the back
- loud Mexican musicloud Mexican music in the back
- loud radio musicLoud radio music
- placethe place was filthy
The ambience here is a mixed bag, scoring an average 5.4 with 46.2% customer satisfaction. While some find it welcoming and friendly, be prepared for potential issues like loud music or cleanliness. It might be worth a casual visit if youre not too particular, but dont expect a consistently polished environment.
Value (3.6 out of 10)
mentioned by 19% of the guests
When it comes to value, a few customers found some bright spots, with 6 positive remarks out of 22 total comments. They appreciated the reasonably priced fast food and good price points, often finding it to be a cheaper option. Some even felt the price per person was quite reasonable.
However, the overwhelming sentiment points to significant issues, with 15 negative experiences out of 22 total comments. Many customers reported problems with payment, like not accepting cash or being charged incorrectly. Concerns about overcharging, price differences, and feeling tricked into paying for extras made it feel like a waste of money.
This is clearly reflected in a poor score of just 3.6 and a very low customer satisfaction of 27.3%.
Value
22
Reviews
27%
Satisfaction
15
negative
1
neutral
6
positive
Rating distribution
What people like
- Reasonable fast food
- Good price points
What people don't like
- No cash payment
- Incorrect charges
- Forced upsells
Often praised
- priceextra sauces on side for $42, so not bad at all
- cheaperIt's cheaper, so that's a plus.
- fast foodreasonably priced fast food in town
- price pointsTheir price points are great
Frequently criticized
- 10% offcould give me 10% off if I ordered a meal
- accept cashThey do NOT accept cash @ this business
- card chargedcharged my card
- charged for the orderUnfortunately, was still charged for the order...
- comboautomatically upcharged me to a combo
- moneyMoney wasted
- no refund or discountdidn't offer any refund or discount
- overchargingas well as over charging me twice
- pay for two mealstried to get me to pay for two meals
- paying for a 20oz cuptricked me into paying for a 20oz cup
If youre looking for a bargain, proceed with caution. While some find the fast food prices reasonable, many report issues with payment, overcharging, and feeling like its a waste of money. You might find better value elsewhere, or at least be prepared for potential billing headaches.
How are the prices at Wingstop?
You’re looking at roughly 25 per person – reported by 69 diners. That puts it in the $21–$30 category. For a Chicken Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at what people actually spend, it’s interesting! While the average hovers around 25$, a good chunk of guests actually spend less, with the most common price points falling in the $11–$20 range. This shows a nice spread, offering options for various budgets rather than strictly clustering around the average.
Here’s a quick look at what guests spend per person, based on the latest 69 reviews.
How does this restaurant’s value for money stack up against similar spots in Seattle?
Overall, we think the pricing feels pretty fair for a Chicken Restaurant in Seattle. With a good portion of guests spending in the $11–$20 range, it seems accessible, while still offering options for those who want to spend a bit more.
Customer Reviews: what people think about Wingstop
Price per Person
- $11–$20
Visit Type
- Regular Visit
Service Type
- Delivery
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
10
Consistently Great Service and Delivery
My experience at this restaurant has been consistently positive. We frequently pick up or order delivery from this location, and we haven’t been disappointed yet! The service is amazing, and the delivery times are quick.
The food is also excellent, as reflected in the perfect 5-star rating.
- service10
- delivery times10
- food10
Visit Type
- Delivery
Service Type
- Delivery
2
Health Code Concern with Drink Filling
My experience involved a health code concern. I was informed by my delivery driver that the location made them fill my soft drink. Since my driver does not have a food handler's certification card, this is a health code violation.
My driver also mentioned that all Wingstop locations make them fill the drinks.
- soft drink2
- food handler's certification card1
- health code violation1
Visit Type
- Delivery
Group Type
- Family
Group Size
- Small Group
Service Type
- Takeout
Wait Time
- Immediate (0–5 min.)
1
Extremely Rude Service, Avoid This Place
I went to this restaurant with my son to place a to-go order for six people. Upon entering, the employee with glasses and "ugly blond hair" did not greet us. He looked down at the register and abruptly asked, "Ordering?
Ordering? " His rudeness was apparent, and neither my son nor I responded immediately. He then asked, "Name?
Name? " I questioned why he needed our name, especially since we were the only customers. He offered to call us "# 1" instead, which I accepted.
Another worker then asked if I spoke Spanish, which I felt was an attempt to ease the tension, suggesting this employee's rudeness might be a recurring issue. I asked why he was being so "strong, " avoiding the word "rude. " He declared, "Because I am the BOSS.
" I retorted, "BOSS yourself. " Due to my son's presence, I refrained from using stronger language. We ultimately left and ordered from the university location.
I expected basic customer service, such as a greeting and a polite request for a name after the order was placed.
- employee1
- greeting1
- customer service1
Visit Type
- Food Exploration
Service Type
- Dine-in
10
Outstanding Service at Wingstop!
My experience at Wingstop was fantastic, largely due to Alan's exceptional service. From the moment I walked in, he was incredibly welcoming and polite. It's evident that Alan genuinely cares about his customers; he took the time to help me find the perfect flavor and ensured everything tasted just right.
His hospitality and attitude were outstanding, making the place feel friendly and inviting. I highly recommend stopping by if Alan is working!
- Alan10
- welcoming10
- polite10
Visit Type
- Family Dinner
Group Type
- Family
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Dinner
10
Fresh Food, Awesome Service!
My experience at the restaurant was fantastic! The food was incredibly fresh, and the service was truly awesome. I wholeheartedly recommend this place.
My family and I loved the meal, and we will definitely be back.
- food10
- service10
- meal10
What Wingstop offers
Crowd
- Tourists
- Groups
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Alcohol
- Late-night food
- Small plates
- Quick bite
Dining options
- Dinner
- Seating
- Lunch
- Catering
Service Options
- No-contact delivery
- Onsite services
- Takeout
- Dine-in
- Delivery
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Casual
FAQs
What parking and accessibility features does Wingstop in Greenwood provide?
Wingstop in Seattle’s Greenwood neighborhood offers you free street parking and a free parking lot, usually with plenty of space. You’ll also find it fully wheelchair accessible, including the entrance, parking, seating, and restrooms, making it convenient for all guests.
Does Wingstop in Seattle offer late-night food and delivery?
Absolutely! Wingstop in Seattle provides you with delicious late-night food options. You can also enjoy their offerings through no-contact delivery, standard delivery, takeout, or dine-in, giving you flexibility to savor your meal conveniently.
How does Wingstop generally score with customers?
Wingstop has an average Restaurant Score of 4.8 out of 10, with customer satisfaction at 39.9%. While Food scores well (6), Ambience is average (5.4), and both Service (3.9) and Value (3.6) are areas of concern.
What are common complaints about Wingstop?
Customers frequently mention issues with inconsistent order accuracy, long waiting times, cleanliness of the establishment, and concerns regarding value for money, including unexpected charges.
What do customers appreciate most about Wingstop?
Many customers enjoy the wide selection of wing flavors and sides, often praising the quality of the wings and fries. Positive interactions with specific personable staff members and a cozy atmosphere are also highlighted.