Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Wingstop – San Francisco
Wingstop - San Francisco
Photo from Wingstop
Wingstop at a glance
San Francisco Lakeshore
- 🍗 Chicken Restaurant
$$
Price per Person $21–$30
mentioned by 19 of the guests
#2297 out of 2403 places to eat in San Francisco
#23 Chicken Restaurant out of 31 in San Francisco
Average
5.1 out of 10
Food
Service
Ambience
Value
115
Reviews
45.2%
Satisfaction
Often praised
- Flavorful wings
- Good service
Frequently criticized
- High price
- Limited seating
The restaurant Wingstop, a popular Chicken Restaurant in San Francisco’s Lakeshore neighborhood, offers you a fantastic spot for a quick bite. You will find yourself drawn to its casual atmosphere, perfect for a relaxed meal.
Whether you are craving late-night food or small plates, this location at 1507 Sloat Blvd has you covered. It is an ideal choice for lunch or dinner, providing convenient service options.
Overview: Introducting Wingstop
Wingstop offers a focused menu where the main items often arrive nice & hot, with some patrons appreciating the variety of flavors available for their boneless wings. The staff frequently receives praise for being quick and friendly, with specific individuals noted for their helpfulness and good customer care.
However, some experiences at Wingstop are hampered by issues like extended waiting time and a perceived lack of attention from employees. The overall atmosphere can be a point of contention, especially for those expecting a dine-in experience, as many locations are takeout only.
Average
5.1
out of 10
115
Reviews
45.2%
Satisfaction
60
negative
3
neutral
52
positive
Overall, Wingstop registers an average Restaurant Score of 5.1, with Customer Satisfaction sitting at a mixed 45.2%. This indicates a balanced experience for many, though there’s clear room for improvement.
The Food (5.5) generally holds up well, being the strongest aspect, while Service (5.1) also maintains an average standing, reflecting both positive interactions and some areas needing refinement. Delving deeper into the feedback from 115 customer opinions, with 52 positive remarks against 60 negative ones, reveals a few key areas.
The Ambience (4.0) is perceived as average, often due to limited seating options. However, Value (3.2) emerges as a significant concern, frequently described as poor, suggesting that customers often feel the pricing doesn’t align with the overall offering.
What people like
- Hot, flavorful wings
- Quick, friendly service
- Restaurant cleanliness
What people don't like
- Perceived high price
- Limited seating options
- Inconsistent side quality
With a Recommendation Score of 5.3, Wingstop presents a mixed bag. If you’re primarily seeking hot, flavorful wings and appreciate efficient service, it could be a worthwhile stop.
However, be prepared for potential inconsistencies in other areas and consider it more for a quick pickup than a sit-down meal. While the core offering has its moments, the overall value and dining environment might not meet everyone’s expectations.
It’s a place that delivers on its specialty for some, but others might find the experience falls short, especially concerning pricing and the quality of sides.
Similar Restaurants in San Francisco
- Chicken Restaurant
8.7
out of 10
out of 10
487
89.5%
- $$
- Transbay
- Food
- Service
- Ambience
- Chicken Restaurant
8.4
out of 10
out of 10
636
86.6%
- $$
- Hayes Valley
- Food
- Service
- Ambience
- Chicken Restaurant
8.4
out of 10
out of 10
356
84.6%
- $$
- Mission District
- Food
- Service
- Ambience
- Chicken Restaurant
7.8
out of 10
out of 10
391
81.6%
- $$
- Richmond District
- Food
- Service
- Ambience
- Chicken Restaurant
7.7
out of 10
out of 10
358
80.2%
- $$
- Inner Sunset
- Food
- Service
- Ambience
- Chicken Restaurant
7.4
out of 10
out of 10
463
71.3%
- $$
- Nob Hill
- Food
- Service
- Ambience
Verdict: Our expert take on Wingstop
Food (5.5 out of 10)
mentioned by 73% of the guests
When it comes to the food, theres definitely a bright side! Many customers rave about the delicious wings, especially the boneless and Mango Habanero options, often praising their great quality and consistency. The crispy fries and the new chicken sandwich also get shout-outs, with some loving the unique Korean flavors.
Out of 58 customer remarks, 29 were positive, contributing to a 5.5 average score. However, the experience isnt always perfect. A significant number of diners, 26 to be exact, expressed disappointment, leading to a 50% customer satisfaction rating.
Common complaints include mushy fries and wings that were too greasy or tasted like old oil. Some also received incorrect orders or found their plain chicken lacking flavor, suggesting some inconsistency in preparation.
Food
58
Reviews
50%
Satisfaction
26
negative
3
neutral
29
positive
Rating distribution
What people like
- Delicious, flavorful wings
- Crispy, perfect fries
- Great chicken sandwich
What people don't like
- Mushy, soggy fries
- Greasy, oily wings
- Inconsistent order accuracy
Often praised
- foodEverything was perfect, nice & hot
- wingsThose wings and everything else were Amazing!
- FoodFood was great as well!
- Korean flavorsWe had Korean, atomic spicy
- Mango Harberneo WingsMango Harberneo Wings.... Just awesome....
- WINGSthe WINGS have been nice
- atomic spicyatomic spicy (really spicy)
- boneless wingsi like the boneless plenty of flavours n sauces
- boneless wings and friesmy order was correct this time
- breadthe bread was fresh
Frequently criticized
- friesWhen I called to request a refund and speak with a manager, the same gentleman who initially assisted offered to remake or deliver the correct order. I declined, as the fries were old and cold, indicating a lack of freshness. He promised a manager would call within a week, but a week later, there has been no contact.
- foodterrible food
- 1 wing shortwas 1 wing short on my order
- Buffalo sandwichreceived a Buffalo sandwich instead
- Diet cokeDiet coke was flat
- FoodFood:1
- FriesFries were soggy and unseasoned
- WINGSWINGS very toasted full of oil
- boneless wingsOrdered boneless wings and got bone in
- cheese friesThe cheese fries were a little soggy
So, should you go? If you're craving flavorful wings and crispy fries, it might be worth a shot, especially given the positive feedback on specific flavors and the chicken sandwich. However, be prepared for a potentially mixed experience, as consistency can be an issue, particularly with fries and overall greasiness.
Service (5.1 out of 10)
mentioned by 67% of the guests
When it comes to service, there are definitely some shining moments! Many folks praised helpful individuals like Antonio and the assistant manager, noting their friendly demeanor and quick assistance. Customers appreciated the 20 positive remarks about staff being courteous and getting orders correct, showing a real effort in customer care and teamwork.
However, the overall experience seems to be a bit of a mixed bag, with a score of 5.1 and customer satisfaction at 46.5%. We saw 23 negative comments highlighting issues like long waiting times, missing essentials like utensils, and staff sometimes being unattentive or difficult to reach by phone. It sounds like consistency is a challenge here.
Service
43
Reviews
46%
Satisfaction
23
negative
0
neutral
20
positive
Rating distribution
What people like
- Helpful, friendly staff
- Orders often correct
- Good customer care
What people don't like
- Long waiting times
- Missing essential items
- Unattentive, unhelpful staff
Often praised
- customer serviceimpressed with ... customer service
- servicehow quick and friendly they are here
- Antonioantonio picked up the phone and he was super sweet and helpful
- DavidEspecially David he’s amazing!
- assistant managerthe assistant manager was SO helpful
- customer careMy experience at the restaurant on 4/28/2025 was marked by the great team effort shown by the staff. They managed the demand of orders and incoming customers seamlessly, with no arguments and good customer care. The kitchen skills were also on display from the moment I arrived.
- employeesemployees are super cool
- friendly workersactually have friendly workers
- hard workeveryone there works hard and you can taste it!
- kitchen skillskitchen skills on display
Frequently criticized
- orderMy experience at the restaurant was great. There was a mistake on my order, but the manager personally called me to make things right. The food was great as well!
- waiting timeThe employees just looked at my sister and me without attending to us. It took them 10 minutes and multiple eye contacts before they finally came to help us. They are terrible and unfair to the employees as well.
- ServiceService:1
- acne treatmentGuy needs come acne treatment or something too
- attentionemployees just looked at me and my sister but didn’t attend to us
- bad servicethe rest what a bad service
- employeesthey’re terrible and unfair to the employees
- escalation pathdid not provide any escalation path for wrong orders
- gentlemen who took our orderhad a very exhausted attitude
- grab and goThis is definitely not a grab and go place
If youre looking for consistent, top-notch service, this spot might be a gamble. While some experiences are genuinely great thanks to helpful staff, be prepared for potential long waits or missing items. Its a mixed bag, so go in with tempered expectations.
Ambience (4 out of 10)
mentioned by 23% of the guests
When it comes to the ambience, there are a couple of bright spots, though they are few. Based on 2 positive opinions, guests appreciate the easy access to parking and have been impressed with the restaurants cleanliness. It seems that even in a less-than-ideal setting, these fundamental aspects are well-maintained.
However, the overall picture for ambience is quite different, with a poor score of 4 and customer satisfaction sitting at a poor 25%. Out of 8 total opinions, 6 highlight significant issues. Many found the Atmosphere lacking, describing the place as sad, primarily because its a takeout only location with no seating available for dining in.
Ambience
8
Reviews
25%
Satisfaction
6
negative
0
neutral
2
positive
Rating distribution
What people like
- Easy parking
- Restaurant cleanliness
What people don't like
- Takeout only
- No seating
- Sad atmosphere
Often praised
- cleanlinessimpressed with the cleanliness of the restaurant
- parkingMy wife and I love this spot. It’s located in San Francisco right off Sloat, with easy access to parking. Go grab you some fire wings!
Frequently criticized
- AtmosphereAtmosphere:1
- Wingstop locationworst Wingstop location I have ever visited
- dine inBut there is no dine in here....
- no seatingThey do a great job, making it the best Wingstop I have ever been to. The only downside is that it is takeout only and there is no seating available inside the restaurant.
- placeI found the place to be sad
- takeout onlyit is takeout only
If youre looking for a quick grab-and-go meal, especially for their wings, this spot might work for you. However, dont expect a dining-in experience; it's strictly takeout with no seating, which is a major letdown for many.
Value (3.2 out of 10)
mentioned by 20% of the guests
When it comes to value, it seems theres not much to cheer about. Out of 6 customer remarks, only 1 touched on anything remotely positive, and even that was quickly overshadowed. The overall sentiment for value is quite low, with a score of just 3.2, indicating a poor experience, and customer satisfaction sitting at a mere 16.7%, which is also considered poor.
On the flip side, many customers felt the pinch, with 5 negative remarks highlighting concerns around the price and every dollar spent. Folks mentioned plain chicken not being worth the cost, and even getting charged for a dipping sauce when ordering wings alone. The absence of a military discount' also left some feeling undervalued, suggesting room for improvement in overall affordability.
Value
6
Reviews
16%
Satisfaction
5
negative
0
neutral
1
positive
Rating distribution
What people like
What people don't like
- Not worth money
- Charge for sauce
- No military discount
Often praised
- moneyterrible for the money
Frequently criticized
- priceI particularly enjoyed the boneless wings, which came with plenty of flavors and sauces. However, I did find it to be a lil pricy. Overall, it was not bad.
- dipping saucecharged for a dipping sauce when ordering wings alone
- dollarWe do not like mushy wet French fries🍟! I can't spend 1 more 💵 💲 dollar at Wing Stop!
- military discountdon’t even offer military discount as all others
If youre heading out with a tight budget, you might want to brace yourself, as the value here seems to be a consistent sticking point for many. While the food might have its moments, the general consensus is that its often overpriced, making it a place where your wallet might feel a bit lighter than expected.
How are the prices at Wingstop?
You’re looking at roughly 23 per person – reported by 19 diners. That puts it in the $21–$30 category. For a Chicken Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While the average is 23, its interesting to see that most guests actually spend a bit less, with a good chunk of prices falling into the $11–$20 bracket. A few higher spenders pull up the average, showing theres a mix of options available.
Here’s a quick look at what guests spend per person, based on the latest 19 reviews.
How this restaurant’s value for money stacks up against similar spots in San Francisco.
Overall, we think the pricing here feels pretty fair for a Chicken Restaurant. Youve got options whether youre looking for a quicker, more budget-friendly bite or something a bit more substantial.
Customer Reviews: what people think about Wingstop
Visit Type
- Tourist Experience
Service Type
- Takeout
10
Amazing Wings from Wingstop!
My first stop was Wingstop on the way to the zoo. The Sensational Peckerini, the former lion tamer for the Ringling Brothers, Barnum and Bailey Circus, invited me to feed the lions with the condition that I bring him a box of Wingstop. And that's exactly what I did!
Those wings and everything else were Amazing! 5 stars all day long. ☆☆☆☆☆
- wings10
- everything else10
Price per Person
- $11–$20
Visit Type
- Casual Outing
Service Type
- Dine-in
Meal Type
- Dinner
9
Impressive Teamwork and Service
My experience at the restaurant on 4/28/2025 was marked by the great team effort shown by the staff. They managed the demand of orders and incoming customers seamlessly, with no arguments and good customer care. The kitchen skills were also on display from the moment I arrived.
✍️👍
- team effort9
- customer care8
- kitchen skills8
Visit Type
- Food Exploration
Service Type
- Dine-in
2
Inconsistent Wings, Terrible Service
I'm giving this place 2 stars only because on 2 or 3 occasions, the WINGS have been nice. However, the rest of the experience was marked by bad service. The WINGS were very toasted and full of oil, to the point that once I got sick after eating them.
It was a how bad experience.
- WINGS7
- bad service2
- got sick1
Price per Person
- $41–$50
Visit Type
- Delivery
Service Type
- Takeout
Meal Type
- Dinner
1
Terrible Service and Plain Food
My experience at this restaurant was extremely disappointing. I was shocked to find that they don’t use sauce on their wings, regardless of what you order. The service was terrible, and the food was equally bad.
I paid $50 for plain chicken that was absolutely not worth one cent. I ordered everything mild, and the only sauce in the box was oil. It was disgusting!
I've tried to give them the benefit of the doubt before, but this isn't the first time. I strongly suggest they close this location.
- sauce on wings1
- service1
- food1
Visit Type
- Quick Meal
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
1
Terrible Service, Long Wait
If I could give zero stars, I would. Upon entering the Wingstop, there were many staff members in the cooking area but none at the front. The employees just looked at my sister and me without attending to us.
It took them 10 minutes and multiple eye contacts before they finally came to help us. They are terrible and unfair to the employees as well.
- staff1
- attention1
- waiting time1
What Wingstop offers
Crowd
- Groups
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Small plates
- Late-night food
- Quick bite
Dining options
- Dinner
- Lunch
- Catering
Service Options
- No-contact delivery
- Takeout
- Delivery
- Dine-in
Parking
- Usually somewhat difficult to find a space
- Free parking lot
Atmosphere
- Casual
FAQs
Is Wingstop in San Francisco's Lakeshore Plaza accessible for everyone?
Yes, Wingstop at 1507 Sloat Blvd is designed with accessibility in mind. You will find a wheelchair accessible entrance, parking lot, seating, and restroom, ensuring a comfortable visit for all guests in the Lakeshore neighborhood.
What are the parking options at Wingstop in Lakeshore, San Francisco?
Finding a spot can sometimes be a bit challenging around Lakeshore Plaza, but Wingstop offers a free parking lot for your convenience. You can usually find a space, making your visit hassle-free for a quick bite or a full meal.
What is the overall customer sentiment for Wingstop?
Wingstop holds an average Restaurant Score of 5.1, with Customer Satisfaction at 45.2%. While Food (5.5) and Service (5.1) are average, Ambience (4.0) is lower, and Value (3.2) is a notable concern for many.
What do customers generally appreciate about Wingstop?
Many customers praise the food for being hot and flavorful, especially the wings. The service is also frequently noted for being quick and friendly, with staff often providing good customer care.
What are some common complaints about Wingstop?
Common issues include the perceived high price, limited seating options as many locations are takeout only, and occasional inconsistencies with side items like fries being old or soggy.