Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Which Wich – San Diego
Which Wich - San Diego
Photo from Which Wich
Which Wich at a glance
San Diego Carmel Mountain Ranch
- 🥪 Sandwich Shop
$$
Price per Person $11–$20
mentioned by 34 of the guests
#665 out of 755 places to eat in San Diego
#26 Sandwich Shop out of 39 in San Diego
Average
5.3 out of 10
Food
Service
Ambience
Value
301
Reviews
46.5%
Satisfaction
Often praised
- Fresh ingredients
- Quick ordering
- Clean atmosphere
Frequently criticized
- High prices
- Inconsistent food
- Poor service
The sandwich shop Which Wich in San Diego’s Carmel Mountain Ranch neighborhood offers you a fantastic spot for a quick bite. You can enjoy a wide array of delicious sandwiches, with plenty of healthy, vegetarian, and even halal options available.
It’s a casual and welcoming place where you can grab a satisfying meal on the go or settle in for a relaxed lunch or dinner.
Overview: Introducting Which Wich
Which Wich offers a unique sandwich experience, often praised for its fresh ingredients and a notably clean, inviting atmosphere. The concept of customizing your meal via a bag system is a definite draw for many patrons.
However, some visitors have found the overall value proposition less appealing, citing concerns about high prices and occasional inconsistencies in food quality. Service experiences also appear to be a bit of a mixed bag, with some finding staff helpful and others encountering less attentive interactions.
Average
5.3
out of 10
301
Reviews
46.5%
Satisfaction
144
negative
17
neutral
140
positive
Which Wich earns an overall Restaurant Score of 5.3, placing it squarely in the average range. Customer Satisfaction stands at 46.5%, indicating a mixed reception from diners.
This assessment is drawn from a total of 301 customer observations, with a fairly even split of 140 positive and 144 negative remarks. Delving deeper, the Ambience (6.4) is a stronger point, often described as clean and spacious.
However, Value (3.3) is a clear area for improvement, with many feeling the cost doesn’t align with the offering. Both Food (5.3) and Service (5.7) hover around average, suggesting some variability in guest experiences across these key areas.
What people like
- Fresh ingredients
- Efficient ordering
- Clean atmosphere
What people don't like
- Poor value
- Inconsistent food
- Subpar service
If you appreciate a clean setting and a streamlined ordering process for your sandwich, Which Wich might be worth a visit. The focus on fresh ingredients is a plus, and the ability to customize your meal is a convenient feature for many.
However, with a Recommendation Score of 5.5, it’s clear that value and consistent food quality can be concerns. Be prepared for potentially higher prices compared to alternatives, and manage expectations regarding service.
It’s a place that could satisfy, but might not consistently impress.
Similar Restaurants in San Diego
- Sandwich Shop
9.3
out of 10
out of 10
702
97.3%
- $$
- Little Italy
- Food
- Service
- Ambience
- Sandwich Shop
8.8
out of 10
out of 10
220
92.7%
- $$
- Kearny Mesa
- Food
- Service
- Ambience
- Sandwich Shop
8.7
out of 10
out of 10
466
88.8%
- $$
- University City
- Food
- Service
- Ambience
- Sandwich Shop
8.6
out of 10
out of 10
484
87.6%
- $$
- Otay Mesa West
- Food
- Service
- Ambience
- Sandwich Shop
8.6
out of 10
out of 10
781
84.9%
- $$
- Pacific Beach
- Food
- Service
- Ambience
- Sandwich Shop
8.5
out of 10
out of 10
408
86.8%
- $$
- University City
- Food
- Service
- Ambience
Verdict: Our expert take on Which Wich
Food (5.3 out of 10)
mentioned by 88% of the guests
When it comes to the food, many customers rave about the sandwiches, praising their taste and the option for full customization with fresh ingredients. With 74 positive remarks out of 158 total opinions, theres a clear appreciation for what they do well. The overall score for food sits at an average 5.3, suggesting a decent experience for many.
However, its not all sunshine and rainbows. Some diners have noted frustrating menu changes and issues with items out of stock. Concerns about portion size and even receiving a soggy sandwich have also popped up.
Customer satisfaction is a mixed 46.8%, reflecting these inconsistencies and the 76 negative remarks.
Food
158
Reviews
46%
Satisfaction
76
negative
8
neutral
74
positive
Rating distribution
What people like
- Great sandwiches
- Fresh ingredients
- Full customization
What people don't like
- Menu changes
- Items out of stock
- Small portions
Often praised
- sandwichesMost of the staff are very nice and friendly. These sandwiches beat Subway every time! I like that I can easily grab a bag, mark my favorite, my meal is ordered and paid for in a couple of minutes from walking in the door, unless it's crowded.
- sandwichMy experience at this restaurant was outstanding! I had the BEST SANDWICH I HAVE EVER HAD, which was even better than Subway. The employees were NICE AND HELPFUL.
- foodMy experience at this restaurant was marked by its amazing food and a super unique, kind of innovative ordering system. I love the service every time I go, and it's always nice.
- breadThe bread was fresh, light and crusty
- fresh ingredientsThe lady in the back is also very nice, and they’re both very quick. I experienced fantastic service, fresh ingredients, and a great environment.
- friesTheir fries are pretty awesome
- meatballsthe meatballs were flavorful (very exceptional)
- vegetarian optionsThere are several vegetarian options
- BLTrecommend to try the BLT
- Cali Clubthe Cali Club and it was so so good
Frequently criticized
- sandwichesEverything is wayy too complicated for just sandwiches
- friesMy experience at this restaurant was disappointing. They have gotten rid of the fries and their unique sauce. With these changes, there is no reason to go here anymore.
- sandwichDespite working nearby and having visited many times, I will not be returning and will share this embarrassing situation on social media. I felt like a complete a-hole, and my break was wasted with a sandwich that sucked.
- baconI had the BLT, and it was mediocre at best. It could have had some more bacon because the one they use is SUPER thin.
- breadThe bread was really bad
- portion sizesmallest sandwich I have ever had
- 10 inch sub10 inch sub was almost 20 dollars
- BLTI had the BLT and it was medicore atbest
- BowlWichesThey were 90% lettuce
- CloudWichesdidn't even know about their existence. A second employee told me this location doesn't serve those.
If you're looking for a customizable sandwich experience with fresh ingredients, it might be worth a try. Just be aware that some menu items might be unavailable, and consistency can be a bit of a gamble, as reflected by the mixed customer satisfaction.
Service (5.7 out of 10)
mentioned by 67% of the guests
When it comes to service, its a bit of a mixed bag, with a score of 5.7 putting it squarely in the average range. Many customers appreciate the friendly staff, efficient ordering process, and personalized service, with 44 positive remarks out of 84 total customer comments. Shoutouts often go to the owner and employees for making the experience smooth and welcoming.
However, theres definitely room for improvement, as customer satisfaction sits at a mixed 52.4%, backed by 36 negative observations. Some folks have experienced slow service, disorganization, and issues with the ordering kiosks, leading to frustration and longer wait times. It seems consistency is key here, and some aspects of the service could use a tune-up.
Service
84
Reviews
52%
Satisfaction
36
negative
4
neutral
44
positive
Rating distribution
What people like
- Friendly, helpful staff
- Efficient ordering process
- Personalized service
What people don't like
- Slow service
- Kiosk issues
- Disorganized team
Often praised
- serviceAmazing service they very clearly care about the customer experience.
- staffVery helpful staff that accommodated to help walk through how to place a order
- ordering processThese sandwiches beat Subway every time! I like that I can easily grab a bag, mark my favorite, my meal is ordered and paid for in a couple of minutes from walking in the door, unless it's crowded. Never had to wait more than 5 minutes for my food, and that time had about 8 or 9 sandwiches in front of mine.
- employeesThe employees were fantastic.
- Asian employee/managerhe apologized right away and immediately heated up one for me
- EmployeesEmployees were friendly
- StaffStaff is courteous and helpful
- customer serviceGood customer service
- customized sandwich orderThe staff always greeted me with a friendly smile and something nice to say. The ordering process was super fast and efficient because they let you write down your customized sandwich order, which meant less discussion and a quicker experience.
- fantastic serviceFantastic service
Frequently criticized
- serviceThe worst attention I could imagine I would find
- associatesShe told the associates it was incorrectly made
- Chinese manThe Chinese man who serves is so rude!!
- ServiceService was meh
- advertisingactively advertising for a product inside the restaurant that they didn't serve.
- apologizeOn another sandwich, all the mustard was in one spot. They did not even apologize for such a horrible sandwich.
- attentionthe worst attention I could imagine I would find
- being lied toI do care about being lied to and not told upfront
- courtesywithout patience or courtesy
- customer serviceCustomer service was less than par from the start
If youre looking for a quick and friendly interaction, youll likely find it, especially with the personalized ordering. However, be prepared for potential inconsistencies in speed or organization, particularly if you encounter kiosk issues or a busy period.
Ambience (6.4 out of 10)
mentioned by 29% of the guests
When it comes to the vibe, this spot offers a mixed bag, with a 6.4 score putting it squarely in the average range. Many customers, based on 18 positive comments out of 29 total feedback, really appreciate the overall atmosphere and how it feels like a mom and pop shop. Folks often mention the cleanliness and even the fun concept of getting to draw a cool picture on your bag that might get hung up!
However, customer satisfaction sits at a mixed 62.1%, indicating some areas for improvement. There are 8 negative comments, with some guests noting issues like the restaurant closed or a lack of bathrooms. Others felt the place had lost its charm or were disappointed by limited indoor seating options and a less comfortable dining room experience.
Ambience
29
Reviews
62%
Satisfaction
8
negative
3
neutral
18
positive
Rating distribution
What people like
- Clean, cool place
- Mom and pop vibe
- Fun drawing concept
What people don't like
- No public restrooms
- Limited indoor seating
- Lost its charm
Often praised
- atmosphereoverall atmosphere and food were all top-notch
- cleanlinessVery clean cool looking place
- PlacePlace was kept really clean
- RestaurantRestaurant was clean and appealing
- ample roomMy experience at this shop was very positive. They recently moved to a bigger unit next door, which offers ample room for customers to spread out and is naturally better lit due to more windows. The staff was courteous and helpful.
- better litMy experience at this shop was very positive. They recently moved to a bigger unit next door, which offers ample room for customers to spread out and is naturally better lit due to more windows. The staff was courteous and helpful.
- cleanThe place was very clean
- concept of the restaurantconcept of the restaurant very much
- draw a cool picture on your bagOn my first visit, I really liked the sandwiches here. A unique aspect of the experience is that you get to draw a cool picture on your bag, and there's a chance it might be hung in the store.
- great environmenta great environment
Frequently criticized
- bathroomsNo bathrooms here
- charmMy requested additions of pesto and caramelized onions were also missing. Overall, I will never be returning as Which Wich has lost its charm.
- dining roomwent to sit down and eat and they stated dining room was closed
- indoor seating optionsNot much indoor seating options
- kioskNow it's a kiosk
- restaurant closedthe restaurant is currently closed
- restaurant interiorthe inside of the restaurant is pretty empty and uncomfortable to sit in
- restroomtold me she couldn't use the restroom because of Covid
If youre looking for a clean, casual spot with a unique, personal touch and dont mind potentially limited indoor seating or a lack of restrooms, it's worth a try. However, if a full-service dining room and guaranteed facilities are a must, you might want to check ahead or consider other options.
Value (3.3 out of 10)
mentioned by 33% of the guests
A few customers (4 out of 30 comments) found some value, praising the amazing price for a best sandwich experience, especially appreciating 0 upcharges for customization. They felt they got a good deal, enjoying fresh ingredients and full control over their dream sandwich. However, the overwhelming sentiment, with 24 negative comments, points to significant concerns.
Many felt the prices were too high for what you get, describing sandwiches as overpriced and small for the money. This leads to a poor score of 3.3 and a very low customer satisfaction of just 13.3%, indicating that the overall value for cost is largely considered off the mark.
Value
30
Reviews
13%
Satisfaction
24
negative
2
neutral
4
positive
Rating distribution
What people like
- No upcharges
What people don't like
- Overpriced sandwiches
- Poor value for cost
- Small portions
Often praised
- pricebest sandwich for the price.
- 0 upchargesdid all that with 0 upcharges
- amazing priceI had the best sandwich I've had all year. It was made with fresh ingredients and offered full customization for an amazing price. I was able to create my dream sandwich with a wide selection of veggies, cheese, and more, and the best part was 0 upcharges.
Frequently criticized
- priceMy experience at Which Wich has unfortunately declined. What used to be a place with a cool vibe, featuring decorated bags on the walls and an M&M machine, has now been replaced by a kiosk and high prices. The bread was particularly bad.
- pricesReally mediocre sandwiches considering how expensive these are now.
- pricingThe pricing is more expensive than other chain sub shops
- $5 Wicked Wednesdaystopped offering the $5 Wicked Wednesday
- Wicked Wednesday dealdon’t offer that promotion anymore-disappointing
- discounts for employeesThe lady at the register was looking at her phone when I came in, which I found very unprofessional. Additionally, there were no discounts for employees of the same strip mall. Booo!
- ingredientscharge me more for ingredients that are not found in the sandwhich is disgusting
- moneyrather small for the money.
- national Wicked $5 Wednesday policycomplaining about this location changing the national Wicked $5 Wednesday policy
- promotiondon’t offer that promotion anymore-disappointing
If you're looking for a great deal, this might not be your go-to, as many find the prices too high for what you get. While a few customers appreciate the customization and lack of upcharges, the overall sentiment suggests you might feel ripped off. Proceed with caution if value is your top priority.
How are the prices at Which Wich?
You’re looking at roughly 15 per person – reported by 34 diners. That puts it in the $11–$20 category. For a Sandwich Shop, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most guests (24 out of 34) spend within this $11–$20 range, showing a clear focus on this price point rather than a mix of very cheap or premium options.
Here’s a quick look at what guests spend per person, based on the latest 34 reviews.
How this spot’s value stacks up against similar restaurants in San Diego.
Overall, we think the pricing here feels pretty fair for a Sandwich Shop in San Diego. Its a solid mid-range option if youre looking for quality without breaking the bank.
Customer Reviews: what people think about Which Wich
Visit Type
- Food Exploration
Service Type
- Dine-in
10
Best Sandwich Experience Ever!
My experience at this restaurant was absolutely fantastic! I had the best sandwich I've had all year. It was made with fresh ingredients and offered full customization for an amazing price.
I was able to create my dream sandwich with a wide selection of veggies, cheese, and more, and the best part was 0 upcharges. It was absolutely delicious, and I envy anyone who lives nearby. The service was super friendly too.
- sandwich10
- fresh ingredients9
- full customization10
Visit Type
- Quick Meal
1
Terrible Food, Caused Illness
My experience at this restaurant was extremely negative due to the food quality. As soon as I finished eating their chicken sandwich, I experienced diarrhea 30 minutes later. I am very upset that they are serving food that is expired or not in good condition.
I haven't had diarrhea in a year, so I know it was this place.
- chicken sandwich1
- diarrhea1
- expired or not in good condition1
Price per Person
- $11–$20
Visit Type
- Quick Meal
Group Type
- Family
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Short (6–15 min.)
Noise Level
- Moderate
2
Expensive Subs, Cumbersome Kiosk
My experience at the restaurant involved a cumbersome ordering process at the kiosk, which led to a 10-minute wait. Additionally, I found the price of a 10-inch sub to be nearly $20, which I felt was really expensive.
- ordering process2
- wait2
- 10 inch sub1
Price per Person
- $21–$30
Visit Type
- Quick Meal
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
6
Kiosk Frustration, Great Employees
My experience at this restaurant was frustrating due to the new kiosk system. I dislike it because I want to communicate directly with my sandwich maker to ensure my $20 sandwich is correct. The digital communication leads to confusion.
I also want to be able to tip my sandwich makers, and I'm unsure if the tips generated on the kiosk actually go to the employees. Despite the issues with the kiosk, the employees were fantastic.
- employees9
- kiosk2
- sandwich maker2
- digital communication3
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Noise Level
- Quiet
2
Which Wich Lost Its Charm
I visited Which Wich after a long time, and it was a disastrous experience. Firstly, many items were out of stock, including hummus and sriracha. Secondly, my order was messed up badly; it included pickles, which I didn't order.
My requested additions of pesto and caramelized onions were also missing. Overall, I will never be returning as Which Wich has lost its charm.
- items out of stock1
- hummus1
- sriracha1
What Which Wich offers
Crowd
- Family-friendly
- LGBTQ+ friendly
- Groups
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Solo dining
- Lunch
Amenities
- Restroom
Offerings
- Healthy options
- Halal food
- Vegetarian options
- Quick bite
Dining options
- Catering
- Counter service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Onsite services
- Takeout
- Outdoor seating
- Dine-in
- Delivery
Parking
- Free street parking
- Free parking lot
Atmosphere
- Casual
FAQs
What dining and service options are available at Which Wich in San Diego?
At Which Wich, you have many convenient choices. You can enjoy your meal with onsite services, opt for takeout, or have it delivered, including no-contact delivery. Outdoor seating and dine-in options are also available for you to relax and savor your food.
Does Which Wich in Carmel Mountain Ranch cater to families and offer accessibility features?
Absolutely! Which Wich is good for kids, offering a dedicated kids’ menu and high chairs for your little ones. For accessibility, you will find a wheelchair accessible entrance, parking lot, seating, and restroom, ensuring a comfortable visit for everyone.
What is the overall customer sentiment for Which Wich?
Which Wich receives an overall Restaurant Score of 5.3 and a Customer Satisfaction of 46.5%. While Ambience (6.4) is a positive, Value (3.3) is a notable concern, and both Food (5.3) and Service (5.7) are considered average.
Do customers find Which Wich to be a good value?
Opinions on value are mixed, with a Topic Score of 3.3. While some appreciate the customization and fresh ingredients for the price, many feel the prices are high, especially given the portion sizes and changes to promotions like the $5 Wicked Wednesday.
What do customers say about the ordering process at Which Wich?
Many customers appreciate the efficient and unique ordering system at Which Wich, where you mark your choices on a bag. This method is often described as fast and convenient, allowing for quick customization without much discussion.