Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Urban Sushi – Seattle
Urban Sushi - Seattle
Photo from Urban Sushi
Urban Sushi at a glance
Seattle Central Business District
- 🍣 Japanese Restaurant
€€
Price per Person 21 – 30 €
mentioned by 71 of the guests
#648 out of 858 places to eat in Seattle
#39 Japanese Restaurant out of 47 in Seattle
Good
6.8 out of 10
Food
Service
Ambience
Value
402
Reviews
62.9%
Satisfaction
Often praised
- Fresh food
- Fast service
- Clean space
Frequently criticized
- Inconsistent value
- Dead ambiance
- Rice quality
The restaurant Urban Sushi Kitchen is a Japanese Restaurant located in Seattle’s vibrant Central Business District. You’ll discover a trendy yet casual atmosphere perfect for a quick bite or a relaxed dinner.
Offering healthy options and small plates, it’s an ideal spot whether you’re dining in, grabbing takeout, or opting for delivery. Enjoy a diverse menu that caters to various tastes, all within a welcoming setting.
Overview: Introducting Urban Sushi
Urban Sushi offers a mixed experience, balancing its strengths with some notable areas for improvement. Many patrons appreciate the `fresh and flavorful food` and often highlight the `friendly service` that keeps things moving.
The interior often feels `clean and welcoming`, contributing to a pleasant, albeit sometimes quiet, dining atmosphere. However, the restaurant faces challenges with `inconsistent value`, as some find the pricing doesn’t always align with the portions or overall experience.
While service can be quick, there are also reports of slower attention and occasional issues, suggesting a varied customer journey.
Good
6.8
out of 10
402
Reviews
62.9%
Satisfaction
118
negative
31
neutral
253
positive
Urban Sushi garners an overall restaurant score of `6.8`, placing it in the good range, yet its `Customer Satisfaction` sits at `62.9%`, indicating a mixed reception among diners. This assessment is drawn from over 400 customer opinions, with 253 positive remarks and 118 negative ones, painting a detailed picture of the dining experience.
Delving into specifics, `Food` scores well at (7), reflecting many positive comments about its quality. `Ambience` also rates favorably at (7.1), often described as clean and inviting.
However, `Service` (6.6) is more average, and `Value` (5) is a particular area where opinions diverge, suggesting it’s a hit-or-miss aspect for many.
What people like
- Fresh, flavorful food
- Friendly, fast service
- Clean, welcoming space
What people don't like
- Inconsistent value
- Dead venue ambiance
- Declined rice quality
If you’re seeking fresh, flavorful sushi and appreciate quick, friendly service in a clean setting, Urban Sushi could be a good choice for a casual meal. It particularly shines for its food quality, making it a solid option when that’s your priority.
However, be mindful that the value proposition can be inconsistent, and the ambiance might not suit those looking for a lively, bustling atmosphere. With a `Recommendation Score` of `6.7`, it’s worth trying if your expectations align with its strengths, but it might disappoint if you’re seeking a consistently high-value or vibrant dining experience.
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Verdict: Our expert take on Urban Sushi
Food (7 out of 10)
mentioned by 98% of the guests
When it comes to the food here, youll find a generally positive experience, with a solid 7 score. While customer satisfaction sits at a 65.7%, indicating a mixed bag, many of the 159 positive pieces of feedback praise the fresh and delicious sushi, along with the quality fish and variety of options available. However, its worth noting the 64 negative comments, which sometimes point to issues like soggy sushi, rotten avocado, and overall poor quality or strange texture in some dishes.
These suggest that consistency might be a bit of a challenge, so keep that in mind.
Food
242
Reviews
65%
Satisfaction
64
negative
19
neutral
159
positive
Rating distribution
What people like
- Fresh fish
- Delicious sushi
- Good variety
What people don't like
- Poor quality
- Soggy sushi
- Old ingredients
Often praised
- sushione of the best pieces of sushi I have ever had
- foodMy experience at this restaurant was fantastic! It’s a small and intimate spot that packs a mighty punch with consistently fresh and flavorful food. The food and service are top-notch.
- qualityThe prices have also significantly increased, making it harder to justify dining here. However, I recently ordered takeout from Urban Sushi Kitchen during the COVID-19 shelter in place, and it was absolutely amazing for the quality, price, and service. The sushi was ready in 10 minutes.
- bento boxthe food was great value and delicious - bento box
- miso soupThe food and service are top-notch. From the appetizers like gyoza, miso soup, and edamame to the fresh and flavorful California roll, everything was consistently delicious. They also offer great lunch deals, which made the experience even better.
- rollI tried not to have any expectations, but was truly impressed. We ordered the Rainier box and a roll. I'm looking forward to ordering more in the future.
- rollsWonderful rolls and dishes
- California rollquality simple rolls, like their California roll with real crab
- Rainier boxWe ordered the Rainier box (pictured)
- dishesWonderful rolls and dishes
Frequently criticized
- food qualityfood quality and portion sizes were not worth the price
- riceThe completely new menu initially sounds good, but the quality of both the rice and the fish has significantly decreased. The rice is more tasteless, and the tuna roll smelled distinctly of fish. Even the ginger and wasabi were of much lower quality and taste compared to many others I've tried.
- salmonI ordered for pickup, and despite insisting that the order was not mine (my name is not Kirsten K), they still gave me the wrong order and insisted it was correct, even after I showed them my phone. When I got home, I discovered that some of the cucumber roll was missing, and the salmon was warm and smelled bad. It was a very expensive experience with poor quality and careless order preparation.
- sushiThe sushi/maki was average. While it wasn't expensive, some of the sushi was slightly cooked, which is never a good sign. The miso soup was great, the only positive thing.
- portion sizesfood quality and portion sizes were not worth the price
- CucumberCucumber was sliced too large
- Katsuthe Katsu even more dry, didn’t seem fresh
- My Ex Wife Rolltasted like my ex wife roll says "crab" on the menu but I think it was imitation krab
- PortionsPortions are AYCE sushi size (small)
- SalmonSalmon hardly covered the top of the role
If youre looking for a spot with generally fresh and delicious sushi, its definitely worth a try. Just be aware that some experiences have reported inconsistencies in quality, so you might want to stick to their highly praised items.
Service (6.6 out of 10)
mentioned by 71% of the guests
The service here often shines, with 58 positive remarks out of 93 total. Many diners praised the friendly staff and quick service, noting how swiftly their food arrived. While the overall score for service is 6.6, indicating its generally above average, the customer satisfaction of 62.4% suggests a somewhat mixed bag, leaning positive.
However, not everyone had a smooth experience. Around 30 comments highlighted issues like long wait times and occasional slow service. Some also mentioned instances of rude staff or problems with order accuracy, which can certainly put a damper on a meal.
It seems theres definitely room for improvement in consistency.
Service
93
Reviews
62%
Satisfaction
30
negative
5
neutral
58
positive
Rating distribution
What people like
- Friendly staff
- Quick food delivery
- Attentive servers
What people don't like
- Long wait times
- Rude staff
- Order accuracy issues
Often praised
- serviceIt’s a small and intimate spot that packs a mighty punch with consistently fresh and flavorful food. The food and service are top-notch. From the appetizers like gyoza, miso soup, and edamame to the fresh and flavorful California roll, everything was consistently delicious.
- staffan amazing staff that was trying really hard to be nice
- service speedSushi came out very quickly
- FAST and friendly serviceFAST and friendly service
- Friendly staffFriendly staff
- ServiceService:5
- bagMy experience at this restaurant was for takeout sushi, which was good. The sushi itself was fresh, and they even provided a really nice bag for the takeout. However, the venue felt dead, likely because they don't serve alcohol yet.
- business tripEasy recommend when on a business trip
- chefThe chef is amazing
- chef himselfServed up by the chef himself!
Frequently criticized
- serviceThe menu is now completely different and much more expensive, with smaller portions, particularly for the chirashi bowls, which now resemble standard bowls. The overall experience was marred by rude and bad service, which is a shame given the wonderful previous owners and staff. The owner/sushi chef's mask was also worn improperly.
- waiting timethe waiting time now is just too long
- customer servicecustomer service side is - i was crying on the way back home
- staffIt felt overrated and overpriced. Additionally, the staff was super slow. I am not recommending this restaurant and won't visit again.
- wrong orderMy experience at this restaurant was quite disappointing. The service was exceptionally slow, and to make matters worse, they even gave us the wrong order. My friend ordered the bento box, and the salmon was so fishy and stale.
- attentiongot up and left and they didn’t even notice
- business not wantedour business was clearly not wanted
- careless order prepWhen I got home, I discovered that some of the cucumber roll was missing, and the salmon was warm and smelled bad. It was a very expensive experience with poor quality and careless order preparation.
- cleanupthrow away your plate and cleanup after
- kitchen staff's attitudeShe was extremely rude about it to server staff
If youre looking for a quick bite with friendly faces, youll likely be pleased. However, be prepared for the possibility of longer waits or occasional hiccups in service, especially during busy times. Its a place that can deliver a great experience, but isnt always perfectly consistent.
Ambience (7.1 out of 10)
mentioned by 31% of the guests
The ambience here generally hits a good note, with a score of 7.1 and a customer satisfaction of 63.9%, indicating a mixed but leaning positive reception. Many guests appreciate the dining room and atmosphere, often describing the space as clean and welcoming. Reviewers frequently call it a hidden gem with a great atmosphere, noting its charm and modern interior based on 23 positive remarks.
However, not everyone is entirely thrilled. Some found the ambiance a work in progress, with concerns about disposable dishware not being environmentally responsible. A few even mentioned a strange smell or felt the venue was dead, lacking the conversation and lively feel of comparable spots, as noted in 8 negative comments.
Ambience
36
Reviews
63%
Satisfaction
8
negative
5
neutral
23
positive
Rating distribution
What people like
- Clean interior
- Great atmosphere
- Hidden gem
What people don't like
- Disposable dishware
- Strange smell
- Dead venue
Often praised
- atmosphereLet's not keep this secret any longer. It's time to rally and give this place the bustling atmosphere it deserves. Whether it's a night out with friends or a special date, make this your next stop.
- gemIncredible gem
- spacethe space feels clean and welcoming
- AtmosphereAtmosphere:4
- crowdedit's not usually very crowded
- dining roomDon’t be fooled by the spartan, unfinished looking dining room. That’s just part of the charm.
- environmentThe environment was very clean
- hidden gemA hidden gem
- insidevery clean inside
- interiorThe serving staff were very friendly and attentive. Additionally, the interior was very clean and modern. I would definitely go again; you won’t regret coming here.
Frequently criticized
- ambianceHowever, the venue felt dead, likely because they don't serve alcohol yet. I personally enjoy a sushi place with a good atmosphere and the opportunity to interact with people, but the ambiance here is still a work in progress. The main issue is that the prices are comparable to nicer venues like Umi Sake House or Momiji, but the overall experience and conversation don't match.
- conversationnowhere near the conversation
- date night spotwouldn’t consider it a date night spot
- disposable dishware and utensilsevery time I tired they served me with disposable dishware and utensils
- environmentally responsibleThat is not very environmentally responsible.
- strange smellThe restaurant did smell strange
- trek with kidsWasn’t an easy trek there with kids
- venuethe venue was dead
If you're looking for a clean, welcoming spot that feels like a discovery, this place could be a charming find. However, if a lively, eco-conscious, and bustling atmosphere is crucial for your dining experience, you might find the current vibe a bit subdued.
Value (5 out of 10)
mentioned by 31% of the guests
When it comes to value, this spot lands an average 5 with a mixed 41.9% customer satisfaction. Despite this, 13 positive opinions praise the experience, noting it can be worth it and offers great value. Many appreciate the reasonable price for certain items and the appealing lunch deals available.
However, 16 negative remarks suggest value is a mixed bag. Guests often feel its "expensive" and "not worth the price" for whats offered. Concerns about pricing not matching quality and items being pricey for their size or taste frequently come up, indicating a need for improvement.
Value
31
Reviews
41%
Satisfaction
16
negative
2
neutral
13
positive
Rating distribution
What people like
- Good lunch deals
- Reasonable price options
- Can be worth it
What people don't like
- Not worth the price
- Expensive for quality
- Prices increased heavily
Often praised
- priceFood was good for the price
- pricesdecent prices
- budget optionsmenu has budget options
- dealwhich to me is a great deal for the quality
- great valuethe food was great value
- lunch dealsFrom the appetizers like gyoza, miso soup, and edamame to the fresh and flavorful California roll, everything was consistently delicious. They also offer great lunch deals, which made the experience even better. It's a hidden gem worth visiting!
- prices for rollsGood prices for rolls
- reasonable pricereasonable price it’s good
- reasonably pricedVery reasonably priced
- worth itThe food was also great, and the atmosphere contributed to a wonderful evening. While it was a bit on the pricey side, I found it to be very worth it.
Frequently criticized
- priceThe food quality has also declined, with the rice being of poor quality. The menu is now completely different and much more expensive, with smaller portions, particularly for the chirashi bowls, which now resemble standard bowls. The overall experience was marred by rude and bad service, which is a shame given the wonderful previous owners and staff.
- pricesEven the ginger and wasabi were of much lower quality and taste compared to many others I've tried. At the same time, the prices have been heavily increased by at least 50 percent.
- expensiveVery expensive poor quality
- $20 bentoFor $20 bento, I’d eat anywhere else
- moneyfood quality doesn’t match the money
- pricingthis place is expensive for what you get
- specialty rollsSpecialty rolls were expensive for what you’re actually getting
- valueNot worth $40, maybe $20-25 would be a decent value
If you're eyeing the lunch deals or budget options, you might find some decent value. But be warned, many feel the overall experience can be expensive for the quality, so choose wisely to avoid disappointment.
How are the prices at Urban Sushi?
You’re looking at roughly 30 per person – reported by 71 diners. That puts it in the 21 – 30 € category. For a Japanese Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most guests spend around this average, with a good chunk also opting for the 11 – 20 € range. There are also some higher-end options for those looking to splurge a bit.
Here’s a quick look at what guests spend per person, based on the latest 71 reviews.
How this Japanese restaurant in Seattle stacks up against similar spots when it comes to value for money.
Overall, we think the pricing here feels pretty fair for a Japanese restaurant in Seattle. It offers a good balance, making it a solid choice for a satisfying meal without breaking the bank.
Customer Reviews: what people think about Urban Sushi
Service Intent
- Food Exploration
Visit Type
- Dine-in
Wait Time
- Short (6–15 min.)
9
Amazing Sushi Experience!
My experience at this restaurant was one of the best sushi experiences we have ever had. The food was amazing, the staff was incredible, and it was easy to get a table and food quickly. We will absolutely be back!
- sushi experience10
- rolls10
- staff10
Price per Person
- 11 - 20 €
Service Intent
- Food Exploration
Group Type
- Friends
Group Size
- Large Group
Visit Type
- Dine-in
10
Top-notch sushi and great staff!
My experience at this restaurant was fantastic! The sushi was top of the line, and the staff was great. It's a wonderful place to go.
- sushi10
- staff10
Price per Person
- 11 - 20 €
Service Intent
- Food Exploration
Visit Type
- Dine-in
Meal Type
- Lunch
9
A Mighty Hidden Gem!
My experience at this restaurant was fantastic! It’s a small and intimate spot that packs a mighty punch with consistently fresh and flavorful food. The food and service are top-notch.
From the appetizers like gyoza, miso soup, and edamame to the fresh and flavorful California roll, everything was consistently delicious. They also offer great lunch deals, which made the experience even better. It's a hidden gem worth visiting!
- food10
- service10
- gyoza9
Price per Person
- 11 - 20 €
Service Intent
- Casual Outing
Group Type
- Solo Dinner
Group Size
- Solo
Visit Type
- Dine-in
Meal Type
- Lunch
Noise Level
- Quiet
7
Simple, Delicious Vegan Bento Box
My experience at this restaurant was positive, especially as a vegetarian. I appreciated the clearly labeled vegan options. The vegan bento box was particularly delicious and offered a nice variety.
The space is simple, with counter ordering and food brought to your table. During my weekday visit around 2 pm, it was quiet. I would return for a casual meal when working in the area, but it wouldn't be my choice for a date night.
- vegan options8
- vegan bento box9
- variety8
- date night spot3
Price per Person
- 21 - 30 €
Service Intent
- Quick Meal
Visit Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Long (31+ min.)
Noise Level
- Quiet
1
Terrible Experience: Small Portions, Soggy Sushi
My experience at this restaurant was overwhelmingly negative. The portion sizes were incredibly small for the amount of money paid, with a lot of empty space in the box, especially for a lunch combo. The sushi was soggy and not fresh at all.
The karaage was lukewarm and not crispy; instead, it was hard and old. The overall experience was terrible. The service was also extremely slow, even when I was the only customer.
To top it off, the owner, with heavy makeup, was particularly rude. I will never be returning.
- portion sizes1
- soggy sushi1
- karaage1
What Urban Sushi offers
Crowd
- Family-friendly
- LGBTQ+ friendly
- Transgender safespace
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Gender-neutral restroom
- Restroom
Offerings
- Healthy options
- Quick bite
- Coffee
- Beer
- Small plates
- Alcohol
Dining options
- Catering
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Onsite services
- Takeout
- Delivery
- Dine-in
Atmosphere
- Casual
- Trendy
FAQs
What kind of dining experience and service options does Urban Sushi Kitchen offer?
At Urban Sushi Kitchen, you can expect a casual and trendy atmosphere perfect for lunch or dinner. You have the flexibility of onsite services, takeout, or delivery. Whether you’re looking for a quick bite or a more relaxed meal, seating is available for your convenience.
Are there accessible facilities and various payment methods available at Urban Sushi Kitchen?
Yes, Urban Sushi Kitchen is committed to accessibility, featuring a wheelchair accessible entrance, seating, and restroom. For your convenience, you can easily pay using credit cards, debit cards, or NFC mobile payments.
How does Urban Sushi generally perform?
Urban Sushi holds a `6.8` overall score. Its `Food` (7) and `Ambience` (7.1) are generally well-regarded, while `Service` (6.6) is average, and `Value` (5) is a mixed bag for customers.
What are the main strengths of Urban Sushi's offerings?
Customers frequently praise the `fresh and flavorful food`, especially the sushi and bento boxes. Many also appreciate the `friendly and fast service` provided by the staff.
Are there any common concerns about Urban Sushi?
Some patrons have noted `inconsistent value`, with prices sometimes feeling high for the portions. There are also mentions of a `dead venue ambiance` and occasional issues with `rice quality`.