Planning
- Accepts reservations
Reviews
Satisfaction
The restaurant Tandoori Hut – Indian Restaurant and Catering Service is a delightful spot nestled in the vibrant Hillcrest neighborhood of San Diego. You’ll discover a cozy atmosphere perfect for a relaxed meal.
This establishment offers a genuine taste of India, making it a fantastic choice for anyone craving authentic flavors in a comfortable setting. Whether you’re looking for a quick bite or a full dining experience, you’ll find it here.
Tandoori Hut offers a mixed experience, with many customers praising its `tasty` Indian cuisine and `good value` for money. You’ll often find generous portions that satisfy, making it a popular choice for those seeking flavorful dishes.
However, the restaurant faces challenges, particularly with `customer service` and the overall dining environment. Some patrons have noted an `unpleasant smell` and concerns about cleanliness, which can detract from the meal.
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Tandoori Hut registers an overall restaurant score of 6, placing it squarely in the average category. Customer satisfaction stands at 56.8%, indicating a mixed reception among diners.
This assessment is drawn from over 570 customer remarks, comprising 324 positive and 217 negative observations. Delving deeper, the Food (7) is a clear strength, consistently rated as good.
However, Service (3.9) falls into the poor range, suggesting significant room for improvement. Both Ambience (5.8) and Value (5.6) hover around average, reflecting a balance of positive and negative feedback in these areas.
If you’re primarily seeking flavorful Indian food and appreciate a good deal, Tandoori Hut could be a worthwhile stop. The 6.3 recommendation score suggests it’s generally considered acceptable, especially for its culinary offerings.
However, be prepared for potential inconsistencies in service and a less-than-ideal dining atmosphere. It’s a place where the food often shines, but other aspects might leave you wanting more, making it a better choice for takeout or a casual, no-frills meal.
When it comes to the food, youre looking at a solid experience with a score of 7, which is pretty good! While customer satisfaction sits at a mixed 68.8%, many diners rave about the excellent taste, soft and crispy naan, and generous portions. With 236 positive remarks out of 343 total, theres a lot to love about their authentic Indian food.
However, not every dish hits the mark. Some guests have encountered stale food, poor portion sizes, or a surprising lack of flavor in certain items. There are also instances where requested spice levels were ignored, leading to disappointment among 85 critical comments.
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If youre craving authentic Indian cuisine with generally great taste and generous portions, its definitely worth a try. Just be mindful that consistency can be a bit of a mixed bag, so manage your expectations regarding spice levels and portion control.
When it comes to service, some customers have had pleasant experiences, noting the friendly service and prompt service from the staff. Many appreciate the menu explanation and helpfulness, with 40 positive remarks highlighting instances where staff went above and beyond, like offering a free dish or accommodating requests. However, the overall picture for service is quite challenging, with a score of 3.9 and customer satisfaction at 29%.
A significant 95 negative comments out of 138 total point to issues like rude service, poor customer service, and long wait times. Many describe staff as unprofessional or having a bad attitude, making for an unwelcoming experience.
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Given the generally poor score and low customer satisfaction, service here seems to be a real hit-or-miss, leaning towards the latter. If attentive and friendly service is high on your priority list, you might want to manage your expectations or consider other options.
When it comes to the restaurant's vibe, many guests appreciate the pleasant atmosphere and overall environment, often noting the cleanliness and cozy feel. With 26 positive remarks out of 47 total, people enjoyed the Indian art on the walls, the background music, and even the comfy booths, contributing to a relaxed setting. The overall score for ambience sits at an average 5.8, with customer satisfaction at a mixed 55.3%.
However, not all experiences were rosy. A significant number of 20 negative comments point to some serious concerns. Issues like challenging parking, unkempt washrooms, and particularly strong, foul smells were frequently mentioned.
Alarmingly, there were also reports of cockroaches and even vermin infestations, which understandably left a very poor impression on some diners.
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So, should you go? If you're looking for a relaxed Indian dining experience and can overlook potential issues with parking, it might be worth a try. However, be aware that some serious concerns about hygiene and unpleasant smells could make it a risky choice for an enjoyable meal.
When it comes to value, this spot seems to offer a somewhat positive experience, with a score of 5.6 and a mixed customer satisfaction of 52.4%. Many diners appreciate getting their moneys worth thanks to decent prices and generous portions, especially with the lunch special. Out of 42 total comments, 22 were positive, highlighting that many feel its a great deal.
However, not everyone agrees, as 17 comments point to some concerns. Some customers felt the pricey and nickel and dimed by extra charges for small items. There were also mentions of a lack of transparency regarding additional costs, like sneaky gratuity or unexpected meat charges on lunch specials.
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If youre looking for a good lunch special or generous portions, you might find some great deals here. However, be mindful of potential extra charges or feeling nickel and dimed on other items, as some customers found the overall price a bit pricey'.
You’re looking at roughly $26 per person – reported by 70 diners. That puts it in the $21–$30 category. For an Indian Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While the average is $26, it’s interesting to see that many guests actually spend less, often in the $11–$20 range, suggesting a nice mix of affordable and slightly more indulgent options.
Here’s a quick look at what guests spend per person, based on the latest 70 reviews.
See how this restaurant’s value for money stacks up against similar spots in San Diego.
Overall, we think the pricing feels quite fair for an Indian Restaurant in San Diego. With options for both budget-conscious diners and those looking to spend a bit more, it offers good flexibility.