Highlights
- Live music
- Sports
Reviews
Satisfaction
The restaurant, a vibrant seafood restaurant in San Francisco’s iconic Fisherman’s Wharf, invites you to a memorable dining experience. At Supreme Crab Seafood Buffet, you can immerse yourself in a casual atmosphere, enhanced by the lively sounds of live music.
It’s the perfect spot to enjoy fresh catches and good times, whether you’re visiting for lunch or dinner.
Supreme Crab offers a mixed experience, with many guests praising the food and value of its offerings. However, some diners have noted concerns regarding the overall cleanliness and the attentiveness of the service .
It appears to be a place with distinct highs and lows. While the seafood can be a highlight, especially the crab and shrimp , issues with food quality and atmosphere have also been raised.
It’s a spot that seems to have its dedicated fans alongside those who found it lacking.
Reviews
Satisfaction
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Supreme Crab registers an overall score of 4.8, placing it in the average category. This is further reflected in a customer satisfaction rate of 38.8%, which indicates a significant portion of diners leave less than impressed.
With 793 customer remarks, there’s a clear picture emerging of where it stands. Looking closer, Food scores highest at (5.1), often described as well-seasoned, while Value (4.6) also holds up reasonably well.
However, Ambience (4.2) and Service (4.1) lag behind, with numerous comments pointing to issues like cleanliness and staff attentiveness. These areas contribute to the lower overall satisfaction.
If you’re primarily seeking a seafood buffet with decent value and don’t mind a potentially inconsistent experience, Supreme Crab might be worth considering. The food can be a highlight, especially the crab and shrimp , and the atmosphere offers pleasant views .
However, with a recommendation score of 4.8, be prepared for potential drawbacks in cleanliness and service . It’s a place that could satisfy a specific craving but might not deliver a consistently polished dining experience for everyone.
When it comes to the food, it seems like a bit of a mixed bag, with a score of 5.1 indicating an average experience and customer satisfaction sitting at 43.7%. Many positive comments (198 out of 453 total) highlight the delicious Lobster and Crab, a great seafood selection, and the crab freshness. All you can eat seafood also gets a lot of love for its variety and quality.
However, there are also 224 negative opinions that point to some significant issues. Many guests reported cold food and a general no flavor problem, leading to concerns about overall food quality and food freshness. It seems consistency might be a challenge, with dishes often falling short of expectations.
Reviews
Satisfaction
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If you're craving a seafood buffet and are willing to overlook some potential inconsistencies, especially regarding food temperature and flavor, you might find some gems here. However, be prepared for an average experience rather than a consistently stellar one, as the food quality can be hit or miss.
When it comes to service, some guests have found things to appreciate. Many mentioned the staff being polite and friendly, with specific shout-outs to efficient table clearing and timely plate removal. It seems that getting refills regularly and experiencing an easy entry were also highlights for some, contributing to a generally positive interaction.
However, the overall customer satisfaction sits at a rather low 29.7%, indicating significant room for improvement, despite an average score of 4.1. With 56 negative comments compared to 27 positive ones out of 91 total, many experienced issues like rude staff, a lack of attentiveness for refills or plate clearing, and poor customer service skills. Some even noted a general absence of service and management concerns.
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Satisfaction
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If you're looking for a place with consistently attentive and friendly service, this might not be your best bet, as customer satisfaction is quite low. While some individual interactions can be positive, prepare for potential issues with staff attentiveness and overall customer care.
When it comes to ambience, this spot offers some truly appealing aspects, with a score of 4.2, placing it in the average range. Many guests rave about the fantastic view, especially of the water or harbor, and appreciate the overall atmosphere and decor. With 56 positive remarks out of 152 total opinions, the location is often highlighted as a major plus.
However, customer satisfaction for ambience sits at a poor 36.8%, indicating significant room for improvement. A substantial 89 negative opinions point to serious concerns regarding cleanliness, particularly with restrooms and dirty tables. Many also noted an unpleasant smell throughout the restaurant, detracting from the overall experience.
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Satisfaction
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If youre prioritizing a great view and a decent atmosphere, this place might catch your eye. However, be prepared for potential issues with cleanliness and hygiene, which seem to be a major drawback for many. Its a trade-off, so weigh your priorities before visiting.
When it comes to value, many diners find this spot to be quite the catch! With 27 positive opinions, guests frequently praise the affordable and all you can eat options, highlighting it as a great deal and good value for the price and quality. Many feel they truly maximized the value of the price here.
However, the overall sentiment is a bit mixed, with 55 negative opinions contributing to a poor customer satisfaction score of 27.8%, despite an average score of 4.6. Many find it pricey and overpriced, especially noting that drinks cost extra and the payment system requires you to pay before you sit down. There are also concerns about false advertising regarding prices and unexpected costs like expensive parking.
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Satisfaction
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If you're looking for an affordable all-you-can-eat experience and are prepared for extra costs like drinks and parking, this spot might offer good value for the food itself. However, be aware of potentially misleading pricing and the upfront payment system, which can disappoint those expecting a straightforward, low-cost meal.
You’re looking at roughly 44 $ per person – reported by 131 diners. That puts it in the $41–$50 category. For a Seafood Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at what people actually spend, most diners fall into the $31–$40 and $41–$50 brackets, showing a clear cluster around this mid-range price point. While there are a few higher spenders, the majority find themselves in this sweet spot.
Here’s a quick look at what guests spend per person, based on the latest 131 reviews.
How this restaurant’s value stacks up against similar spots in San Francisco.
Overall, for a Seafood Restaurant in San Francisco, we feel the pricing is quite fair. It offers a good balance without being overly extravagant.