Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
oChef » Subway – San Francisco
Subway - San Francisco
Photo from Subway
Subway at a glance
San Francisco Bayview District
- 🥪 Sandwich Shop
$$
Price per Person $11–$20
mentioned by 6 of the guests
#2323 out of 2403 places to eat in San Francisco
#49 Sandwich Shop out of 65 in San Francisco
Average
4.8 out of 10
Food
Service
Ambience
Value
103
Reviews
44.7%
Satisfaction
Often praised
- Fresh ingredients
- Clean environment
- Good deals
Frequently criticized
- Poor service
- Food safety
- No restroom
The sandwich shop Subway in San Francisco’s vibrant Bayview District offers a reliable spot for a quick and satisfying meal. You’ll find a casual atmosphere perfect for a speedy lunch or dinner, whether you’re dining in or grabbing something to go.
Known for its customizable subs, you can easily find healthy options and vegetarian choices to fit your preferences, making it a convenient stop for anyone in the area.
Overview: Introducting Subway
Subway offers a convenient option for a quick meal, often praised for its fresh ingredients and efficient preparation, making it a suitable choice for a quick lunch. However, experiences can vary, with some customers noting inconsistencies in staff demeanor.
While many appreciate the available deals and the generally clean dining areas, there are occasional reports of less-than-ideal hygiene or staff exhibiting a bad attitude, suggesting that the overall experience can be somewhat unpredictable.
Average
4.8
out of 10
103
Reviews
44.7%
Satisfaction
54
negative
3
neutral
46
positive
Overall, Subway registers an average performance with a score of 4.8 out of 10, and customer satisfaction sits at a mixed 44.7%. This indicates a somewhat inconsistent experience for many patrons.
Out of 103 customer observations, there were slightly more negative remarks (54) than positive ones (46), painting a picture of a place with clear areas for improvement. Diving deeper, the Food (6.7) is generally well-regarded, standing out as a strong point.
However, the Ambience (4.5) and Value (5) are perceived as merely average. The most significant concern appears to be Service (3.4), which falls into the poor category, often cited as a source of frustration for visitors.
What people like
- Fresh ingredients
- Clean dining area
- Good value deals
What people don't like
- Inconsistent service
- Food quality concerns
- No public bathroom
With a recommendation score of 4.6, Subway presents itself as a practical option for a quick meal, especially if you prioritize fresh ingredients and value. It can be a reliable choice when you’re looking for efficiency and a familiar menu.
However, be prepared for potential inconsistencies in service and occasional concerns about overall cleanliness or food quality. While it offers convenience, it might disappoint if you’re seeking a consistently polished experience or exceptional customer interaction.
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Verdict: Our expert take on Subway
Food (6.7 out of 10)
mentioned by 61% of the guests
When it comes to the food, diners generally find it quite satisfying, with many praising the fulfilling food and fresh ingredients that make for delicious sandwiches. With 25 positive remarks out of 36 total, its clear that many enjoy their meals, contributing to a solid score of 6.7, which is considered good, and a customer satisfaction of 69.4%, indicating a mixed but leaning positive experience. However, its not all sunshine and rainbows.
Some customers have expressed concerns, with 9 negative comments highlighting issues like the food being a commercial chain offering, or even leading to terrible sandwiches and feeling sick from spoiled chicken. This suggests there's still room for improvement in consistency and quality control.
Food
36
Reviews
69%
Satisfaction
9
negative
2
neutral
25
positive
Rating distribution
What people like
- Delicious fulfilling food
- Fresh ingredients
- Good protein portions
What people don't like
- Food caused sickness
- Spoiled chicken served
- Terrible sandwiches
Often praised
- foodfood is good
- substhe subs were made very quickly
- Black Forest Ham foot long sandwichordered 2 black forest ham foot long sandwich
- Subway franchiseGreat sandwiches as usual from the Subway franchise
- breakfast itemsgood breakfast items
- chicken and bacon heatedMy experience at the restaurant was fantastic, especially with their chicken and bacon ranch salad chopped with chicken and bacon heated. It's loaded with fresh ingredients like lettuce, tomato, olives, jalapenos, cucumber, spinach, onions, salt and pepper, cheese, and ranch dressing.
- chicken and bacon ranch saladlove their chicken and bacon ranch salad chopped
- chocolate milkThe one in UCSF doesn't have chocolate milk!
- cookiesThe cookies are hot and delicious
- deliciousI was satisfied with the sandwiches. I came this morning for a quick eat and it was absolutely delicious.
Frequently criticized
- chickenThe chicken seemed to be spoiled or something
- commercial chainit's a commercial chain
- creative and adventurousMy experience at this restaurant was that it's okay if you're in a pinch, but it's a commercial chain. I believe you can do better, as you're more creative and adventurous than this chain offers. This place might only appeal to a tourist who's lost.
- foodgotten sick from their food
- sandwichrefused to refund my money or make me the sandwich
- sandwichesterrible stomach aches from eating the sandwiches
- serachiwoman making my sandwich put serachi on my sandwich
- sweet mustardwhen I asked for sweet mustard
- terrible sandwicheswhile we ate our terrible sandwiches
If youre looking for a quick, generally satisfying sandwich with fresh ingredients, this spot could be a good bet. However, be aware that some experiences have been less than ideal, so manage your expectations, especially if youre seeking something more adventurous than a typical chain.
Service (3.4 out of 10)
mentioned by 77% of the guests
When it comes to service, its clear theres room for significant improvement. Despite an overall score of a rather poor 3.4 and customer satisfaction sitting at a low 26.1%, some patrons did find bright spots. Out of 46 customer remarks, 12 were positive, highlighting service, staff nice, and quick working staff for their efficiency and pleasant demeanor.
However, the majority of feedback, with 33 negative remarks, points to significant issues. Many experienced bad service from cashier and employee attitude that left them feeling unwelcome. Reports of unfriendly people and staff lacking menu knowledge suggest a need for improvement in customer interaction and training.
Service
46
Reviews
26%
Satisfaction
33
negative
1
neutral
12
positive
Rating distribution
What people like
- Friendly staff
- Quick service
What people don't like
- Rude staff
- Bad attitude
- Poor customer service
Often praised
- serviceusually offers friendly service
- staffEveryone is extremely friendly at the Bayview station
- managerThe manager (or owner) is a very nice person
- quick eatcame this morning for a quick eat
- quick lunchgreat for a quick lunch
- quick working staffMy experience at this Subway was great! I love this Subway because it always has fresh ingredients and quick working staff. It's a perfect spot for a quick lunch.
- staff niceMy experience at this restaurant, located in a quiet little shopping center, was positive. The restaurant was clean and the staff was nice.
- standardSubway maintain it's standard as always
Frequently criticized
- staffI am really upset about the service my husband received. The staff is very arrogant. It's not because they don't speak English well, that's understandable, but they shouldn't get annoyed or make faces when it's their job.
- serviceMy experience at the restaurant was mixed. The cashier seemed to be having a bad day, as her lack of service and absence of smiling felt almost rude when she took my money. However, the person who made my sandwich was nice.
- staff memberthe other one isn't smiling at all
- bad servicevery bad service
- cashierthe cashier was having a bad day
- change your attitudeChange your attitude or just quit.
- childish temper tantrumthrew a childish temper tantrum
- couponstook my friends coupons and not mine
- customer careshe forgot that the costumer care is very important thing
- customer serviceNever in my life i experience that kind customer service
If you're considering a visit, be prepared for potentially inconsistent service. While some customers have experienced friendly and quick staff, a notable number of reviews highlight rudeness and poor attitudes. It might be a hit or miss, so manage your expectations accordingly.
Ambience (4.5 out of 10)
mentioned by 39% of the guests
When it comes to the vibe, this spot has some bright spots! Many guests appreciated the clean dining room and a clean food line to choose from, noting that the restaurant clean and the place itself was well-maintained. Based on 6 positive remarks out of 15 total, there's a definite effort to keep things tidy inside.
However, the overall experience for ambience is a bit of a mixed bag, with a score of 4.5 and customer satisfaction at 40%. Several patrons pointed out issues with tiny parking stalls and the complete lack of a bathroom. Concerns about general cleanliness and the surrounding area being dirty or unsafe were also frequently mentioned in the 9 negative comments.
Ambience
15
Reviews
40%
Satisfaction
9
negative
0
neutral
6
positive
Rating distribution
What people like
- Clean dining area
- Clean food line
What people don't like
- No public restroom
- Difficult parking
- Unclean surrounding area
Often praised
- Subway locationBest Subway in this part of SF
- dining roomClean dining room
- food linea clean food line to choose from
- placethe place was clean
- restaurant cleanthe restaurant was clean
- surrounding environmentThe surrounding environment is really clean
Frequently criticized
- areathe area is not clean at all
- bad reviewswhy this place has such bad reviews
- bathroomMy experience at the restaurant was marked by good service and a clean dining room. However, a significant drawback was the NO BATHROOM. It felt like, like too much of the city, it doesn't pay to be a tourist.
- cleanlinessMy experience at this restaurant was horrible. The service was terrible, and the place was not very clean. The employees seemed irritated when asked to do their job and make a sandwich.
- hygienelooked filthy and constantly itching and scratching themselves
- parkingparking might be some difficult
- sanitary serviceestablishment of food should have sanitary service and here it does not
- surrounding areathe surrounding area is dirty and unsafe
- tiny parking stallsbeware of the tiny parking stalls
So, if youre looking for a quick bite and dont mind potential parking challenges or the absence of a restroom, the interior cleanliness might be a plus. However, if the surrounding environment and full amenities are important to you, you might want to consider other options.
Value (5 out of 10)
mentioned by 16% of the guests
When it comes to getting bang for your buck, this spot has some definite upsides. Customers appreciate the deals and how you can snag fulfilling food for under 8 bucks, making it a great option for budget-conscious diners. Plus, the convenience of accepting EBT is a big win for many, showing a commitment to accessibility.
On the flip side, some experiences highlight a bit of a snag when it comes to value. There have been instances where customers felt they had to pay again or were unexpectedly charged, leading to frustration over their money. With a score of 5, indicating an average experience, and customer satisfaction sitting at a mixed 50%, it seems consistency in pricing could use some attention, based on the 3 positive and 3 negative remarks.
Value
6
Reviews
50%
Satisfaction
3
negative
0
neutral
3
positive
Rating distribution
What people like
- Offers good deals
- Food under 8 bucks
- Accepts EBT payments
What people don't like
- Unexpected charges occur
- Pay again issues
Often praised
- EBTthis one accepts EBT
- dealsI found it to be the best sandwich restaurant I've been to. They consistently offer pretty good deals, allowing you to enjoy fulfilling food for under 8 bucks.
- under 8 bucksI found it to be the best sandwich restaurant I've been to. They consistently offer pretty good deals, allowing you to enjoy fulfilling food for under 8 bucks.
Frequently criticized
- charged himwhen they charged him
- money13.02 gone
- pay againthey said I still have to pay again
If youre looking for good deals and appreciate places that accept EBT, this spot could be a solid choice for affordable eats. Just be sure to double-check your bill, as some patrons have reported issues with unexpected charges, which could make you feel like youre paying more than you should.
How are the prices at Subway?
On average, you’ll spend around 17 per person – from 6 guests. That puts the restaurant in the $11–$20 category. For a Sandwich Shop, that’s mid-range, maybe slightly above.
While most diners (4 out of 6) spend in this $11–$20 sweet spot, we also see some spending less (in the $1–$10 range) and one going for a more premium option (in the $41–$50 range). With only 6 reviews, the data is limited, but it gives us a good peek.
Here’s a quick look at what guests spend per person, based on the latest 6 reviews. Keep in mind, with only 6 reviews, this is a good indication, but the data is still limited.
See how this restaurant’s value for money stacks up against similar spots in San Francisco.
Overall, for a Sandwich Shop in San Francisco, we think the pricing feels fair. It’s a solid mid-range option where you can expect quality without an exorbitant bill.
Customer Reviews: what people think about Subway
Visit Type
- Quick Meal
Service Type
- Dine-in
9
Excellent Subway Experience
My experience at this Subway was very positive. The service was friendly, and the food line was clean. I appreciated the good portion of protein and the variety of veggie options.
The surrounding environment was also notably clean.
- service9
- food line9
- portion of protein8
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Breakfast
Wait Time
- Immediate (0–5 min.)
9
Delicious Sandwiches for a Quick Eat
I was satisfied with the sandwiches. I came this morning for a quick eat and it was absolutely delicious.
- sandwiches9
- quick eat8
- delicious10
Visit Type
- Regular Visit
Service Type
- Dine-in
9
Our Favorite Place for Great Food & Service
Our experience at this restaurant has been consistently positive. The food is good, and the service is great. We've visited several times during our vaccination period, and it has become our favorite place.
We highly recommend visiting once.
- food8
- service9
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Moderate (16–30 min.)
Noise Level
- Loud
1
Terrible employee attitude and service
My experience at this restaurant was marred by the very bad attitude of the employees. One staff member was constantly on their phone, and another was not smiling at all. To make matters worse, the latter raised her voice at me for no reason at all 🤬.
- employee attitude1
- staff member2
- raised her voice1
Visit Type
- Quick Meal
Service Type
- Dine-in
1
Terrible Service, Avoid This Subway
There is a reason why this Subway has the lowest rating in the city. The workers are incompetent and when you try to mention to them about the mistake they made they throw a temper tantrum and tell you not to come back. If the owner or manager seen how bad their employees act they would retrain them and apologize to all the customers that have been treated bad.
- workers1
- temper tantrum1
What Subway offers
Crowd
- Tourists
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
Popular for
- Solo dining
- Lunch
Offerings
- Healthy options
- Vegetarian options
- Quick bite
Dining options
- Catering
- Breakfast
- Counter service
- Dinner
- Lunch
Service Options
- Dine-in
- Takeout
- Delivery
Atmosphere
- Casual
FAQs
Is Subway in the Bayview District accessible for all visitors?
Yes, this Subway location is designed with accessibility in mind. You will find a wheelchair accessible entrance and wheelchair accessible seating, ensuring a comfortable visit for everyone.
What kind of dining options and offerings are available at this Subway location?
This Subway offers a variety of dining options including breakfast, lunch, and dinner, with convenient counter service. You can also find healthy options, vegetarian choices, and a dedicated kids’ menu, making it good for kids and families.
How does Subway generally perform according to customer feedback?
Subway receives an overall score of 4.8 out of 10, with customer satisfaction at 44.7%. While Food (6.7) is a strong point, Ambience (4.5) and Value (5) are average, and Service (3.4) is a notable area for improvement.
What do customers appreciate most about Subway?
Many customers frequently praise the fresh ingredients, the quick preparation of sandwiches, and the availability of good deals, making it a convenient option for a fast meal.
What are the main concerns customers have about Subway?
Common complaints revolve around inconsistent service, with some staff described as having a bad attitude, and occasional issues with general cleanliness or food quality concerns like spoiled items.