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oChef » Sorrento Deli Mart – San Diego
Sorrento Deli Mart - San Diego
Photo from Sorrento Deli Mart
Sorrento Deli Mart at a glance
San Diego Sorrento Valley
- 🥪 Deli
€€
Price per Person 21 – 30 €
mentioned by 6 of the guests
#451 out of 755 places to eat in San Diego
#12 Deli out of 13 in San Diego
Good
7 out of 10
Food
Service
Ambience
Value
131
Reviews
70.2%
Satisfaction
Often praised
- Great sandwiches
- Good value
- Friendly staff
Frequently criticized
- Tight parking
- Service inconsistencies
- Packaging issues
The restaurant Sorrento Deli Mart offers a delightful deli experience in the vibrant Sorrento Valley neighborhood of San Diego. This local spot is known for its authentic charm and convenient service options.
Whether you’re looking for a quick bite or a satisfying meal, you’ll find a welcoming atmosphere here. It’s a go-to destination for those seeking quality deli fare in the heart of San Diego.
Overview: Introducting Sorrento Deli Mart
Sorrento Deli Mart offers a compelling experience, particularly for those seeking satisfying meals. Many appreciate the consistently good sandwiches and the overall quality of the food, often highlighting its quick preparation.
The friendly staff also contributes positively to the visit, making it a welcoming spot. However, the setting might feel a bit utilitarian, with some noting the parking lot can be tight and the general atmosphere resembling a second rate convenience store.
There have also been occasional concerns regarding adherence to advertised hours and order accuracy, suggesting some inconsistencies in operations.
Good
7
out of 10
131
Reviews
70.2%
Satisfaction
30
negative
9
neutral
92
positive
Sorrento Deli Mart earns a solid overall score of 7, indicating a good dining experience, supported by a 70.2% customer satisfaction rate. This positive sentiment largely stems from the impressive quality of their Food (7.5), which customers frequently praise for its taste and preparation.
The establishment also stands out for its exceptional Value (8.1), offering well-priced options that many find hard to beat, based on 92 positive remarks out of 131 customer observations. While the culinary offerings and pricing are strong, other areas present a more mixed picture.
Service (6) is generally seen as average, with friendly staff often mentioned, but some experiences point to issues like incorrect orders or inconsistent hours. The Ambience (5.5) also falls into the average category, described by some as functional rather than inviting, with concerns about parking and the overall feel.
These points are reflected in 30 negative comments.
What people like
- Delicious, well-prepared food
- Exceptional value for money
- Friendly, efficient service
What people don't like
- Tight parking, utilitarian feel
- Inconsistent service issues
- Styrofoam packaging concerns
If you’re seeking a place that delivers on taste and affordability, Sorrento Deli Mart is certainly worth considering. With a strong 7.6 recommendation score, it excels in providing satisfying meals, especially its popular sandwiches, at prices that consistently impress.
It’s a reliable choice for a quick, flavorful bite without breaking the bank. However, be prepared for a no-frills environment and potential minor service hiccups, such as occasional order mix-ups or parking challenges.
While not a destination for a grand dining experience, it’s a solid option for a casual, value-driven meal, particularly if you prioritize good food and friendly interactions over elaborate surroundings.
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Verdict: Our expert take on Sorrento Deli Mart
Food (7.5 out of 10)
mentioned by 91% of the guests
When it comes to the food, this spot generally hits the mark! With a solid score of 7.5 and customer satisfaction at 75.9%, it's clear that many folks are enjoying their meals. Out of 79 comments, 60 were positive, praising the amazing sandwiches, fresh veggies, and the great variety, including delicious breakfast burritos.
However, there are a few areas where the food could improve, as noted in 12 negative comments. Some diners were disappointed by microwaved bacon, occasional missing ingredients like cheese, and small meat portions. Plus, a few wished for more eco-friendly packaging instead of styrofoam containers.
Food
79
Reviews
75%
Satisfaction
12
negative
7
neutral
60
positive
Rating distribution
What people like
- Amazing sandwiches
- Great menu variety
- Delicious breakfast burritos
What people don't like
- Microwaved bacon
- Missing ingredients
- Small meat portions
Often praised
- sandwichesMy experience at this friendly family-run establishment was great. They offer great sandwiches and are pretty easy to get in and out of, especially if you're coming from the south as it's right off the freeway.
- foodMy experience at the Sorrento Deli Mart was fantastic, especially with their Lunch Specials. The food was great and well prepared. It was also quick and delicious, all for not a lot of money.
- sandwichWhen I first started coming here, I would get the combo, which includes a small fountain drink and a small bag of chips. Recently, I have been able to get only the sandwich and still be plenty satisfied. I always call my order in from work, just up one exit on the 5 freeway, and then drive there and it's usually ready when I get there.
- ABC specialty sandwichAwesome sandwiches. I’m addicted to their ABC specialty sandwich
- ATC sandwichmostly get the ATC (avocado, turkey, cheese) sandwich
- Big burritoBig burrito is it's own unique food item
- GrenadeThis is understandable, as the restaurant is busy all the time because they are so good. My favorite sandwiches are the Terminator or Grenade. I definitely recommend it.
- Grenade Wrapalways order a Grenade Wrap, and always delicious
- Moon Piesthey have Moon pies!!
- SandwichesGreat Sandwiches
Frequently criticized
- baconVery disappointed in the “bacon” as it was just microwaved bacon
- cheeseonly for them to forget the cheese
- FoodFood:2
- breakfast burritoOrdered a breakfast burrito the first time
- breakfast sandwichI ordered a breakfast sandwich just to arrive
- cool meat and cheese00. The sandwich arrived with warmed bread (not toasted) and cool meat and cheese. The meat portion was quite small, essentially one slice of each, along with a pre-cut slice of cheese.
- food selectionsnot much selections in the area
- meat portionThe meat portion was on the small side
- sandwichhow it is this hard to get a sandwich made
- styrofoam containerswish they would use cardboard instead of styrofoam containers
If youre looking for a place with a wide variety of fresh, tasty sandwiches and even great breakfast burritos, youll likely be very satisfied here. Just be aware that some minor inconsistencies with ingredients or portion sizes might pop up, and the bacon might not be to everyone's liking.
Service (6 out of 10)
mentioned by 67% of the guests
When it comes to service, this spot gets an average score of 6, with a mixed customer satisfaction at 57.6%. Many folks appreciate the friendly staff and employees, often highlighting the fast service and the welcoming, family-run vibe. With 19 positive opinions out of 33, it seems many have had pleasant interactions.
However, there are some bumps in the road. Some customers have experienced issues with their orders, particularly with to-go orders, and a few mentioned waiting for their sandwiches. While not overwhelming, these 13 negative opinions suggest there's room for improvement in consistency and attention to detail.
Service
33
Reviews
57%
Satisfaction
13
negative
1
neutral
19
positive
Rating distribution
What people like
- Friendly staff
- Fast service
- Family-run vibe
What people don't like
- Order errors
- Longer wait times
- Service inconsistencies
Often praised
- serviceMy experience at this restaurant was marked by great sandwiches and good service. The only aspect I wish could be improved is the packaging for to-go orders; I hope they consider using cardboard instead of styrofoam containers.
- staffstaff, they are always very friendly
- Everyone thereEveryone there is super nice too!!
- Robert, Nancy and familyRobert, Nancy and family are the best
- ServiceService:5
- call my order inRecently, I have been able to get only the sandwich and still be plenty satisfied. I always call my order in from work, just up one exit on the 5 freeway, and then drive there and it's usually ready when I get there. This is the most ideal way, as I have waited for my sandwiches a couple of times.
- cateringMy go-to lunch spot for sandwiches. They are also great for larger events since they cater.
- employeesthe employees are friendly
- family-runFriendly family-run liquor/deli
- fastWhile it might not be perfectly authentic Mexican, it was a fantastic breakfast burrito, complete with chorizo and salsa. I'll definitely be returning soon because it's fast, well-priced, and exceeded all my expectations. ❤️
Frequently criticized
- advertised hoursThey also do not follow their advertised hours
- calling the copshe was calling the cops
- cashMy experience at this store involved trying to cash in fantasy 5 lottery tickets. The employee refused to give me my cash, stating they were only replays. However, the screen clearly indicated a $14 credit.
- fantasy 5 lottery ticketsguy refused to give me my cash
- friend did not get his foodmy friend did not get his food
- mask enforcementdisappointed that they are not enforcing customers to wear a mask
- open past 6pmI wish it was open past 6pm though
- orderthey got my order wrong BOTH times
- owner comes screamingthe owner comes screaming at me
- protocolspapers on the windows about their protocols, but they are not enforcing
So, should you go? If youre looking for a generally friendly, family-run spot with often fast service, its worth a try. Just be aware that there might be occasional hiccups with order accuracy or wait times, especially for to-go orders.
Ambience (5.5 out of 10)
mentioned by 24% of the guests
Lets talk about the vibe! This place offers a somewhat positive experience, with an average score of 5.5 and a mixed customer satisfaction of 50%. Many find the atmosphere enjoyable, especially with the indoor seating and the convenience of an easy in/out, as highlighted in 5 positive mentions.
However, theres definitely room for improvement. Some patrons werent thrilled with the small spots in the parking lot, and a few even felt the place looked more like a second rate convenience store, ' contributing to the 4 negative observations.
Ambience
10
Reviews
50%
Satisfaction
4
negative
1
neutral
5
positive
Rating distribution
What people like
- Enjoyable atmosphere
- Indoor seating
- Easy access
What people don't like
- Small parking spots
- Convenience store look
Often praised
- AtmosphereAtmosphere:5
- atmosphereTheir 'Terminator' (ham/bacon/avocado) and 'Grenade' (turkey/bacon/avocado) sandwiches are amazing! The atmosphere is also enjoyable, with a TV on showing sports games like the Champions League. The only drawback is that the parking lot has small spots and can get pretty busy at times.
- easy in/outPretty easy in/out
- indoor seatingthey do have indoor seating
- restaurantbusy all the time because they're so good
Frequently criticized
- comfortWhile they may have papers on the windows about their protocols, they are not enforcing them. I don't feel comfortable shopping here under these circumstances.
- parking lotparking lot has small spots
- second rate convenience storelooks like a second rate convenience store
- violating his privacyim violiing his privacy
If youre seeking a lively spot with indoor seating and dont mind a potentially tricky parking situation or a less-than-stellar exterior, this place could be worth a try. Just manage your expectations regarding its overall aesthetic.
Value (8.1 out of 10)
mentioned by 21% of the guests
When it comes to value, this spot really shines! With a solid score of 8.1 and customer satisfaction hitting 88.9%, its clear most folks are happy with what they pay. Many rave about the "Lunch Specials" and "store prices" being "well priced, " often highlighting an "unbeatable price to performance ratio" for decent food without breaking the bank.
This positive sentiment comes from 8 glowing remarks. However, its not entirely perfect. There was one instance where a customer noted an issue with a $14 credit that clearly said $14 credit on the screen, suggesting a potential hiccup in billing or redemption.
While this is a single point of contention among 9 total observations, it's worth keeping an eye on.
Value
9
Reviews
88%
Satisfaction
1
negative
0
neutral
8
positive
Rating distribution
What people like
- Unbeatable price ratio
- Excellent lunch specials
- Fairly priced items
What people don't like
- Credit amount confusion
Often praised
- Lunch SpecialsLunch Specials at the Sorrento Deli Mart can't be beat
- fair pricefor a fair price
- moneyfor not a lot of money
- price to performance ratioMy experience at this restaurant was defined by an unbeatable price to performance ratio. While not super fancy, the decent quality sandwiches and salads were offered at very low prices.
- pricesMy experience at this restaurant was defined by an unbeatable price to performance ratio. While not super fancy, the decent quality sandwiches and salads were offered at very low prices. It's my go-to if I don't feel like I need something super healthy.
- store pricesthe store prices aren't half bad
- under $9.00total under $9.00
- well pricedwell priced
Frequently criticized
- $14 creditclearly said $14 credit on the screen
If youre looking for a place where your money goes far, especially for lunch, this spot is definitely worth checking out. Youll likely find great deals and satisfying meals for a fair price. Just be sure to double-check any credits or special offers to avoid a minor snag.
How are the prices at Sorrento Deli Mart?
You’re looking at roughly 24 per person – reported by 6 diners. That puts it in the 21 – 30 € category. For a Deli, that’s comfortably mid-range: not a steal, but not bank-breaking either.
Interestingly, the prices reported are quite spread out, with a mix of very budget-friendly options and one higher-end splurge, rather than everything clustering around that 24€ average. Just keep in mind, this is based on a small sample of 6 customers, but it gives us a good flavor of the pricing.
This chart shows what people usually spend per person, using the 6 most recent reviews. While the data is limited, it clearly highlights the diverse price points available.
Here’s how this Deli stacks up against similar spots in San Diego when it comes to value for money.
Considering the wide range of prices weve seen, from budget-friendly to a more premium choice, we think this Deli offers good flexibility. It feels fair, especially if youre looking for options that cater to different spending levels.
Customer Reviews: what people think about Sorrento Deli Mart
Price per Person
- 1 - 10 €
Service Intent
- Delivery
Visit Type
- Takeout
Meal Type
- Breakfast
2
Order errors twice, wrong food
My experience at this restaurant was quite frustrating. I ordered ahead for pickup twice, and both times my order was incorrect. The first time, I ordered a breakfast burrito, but when I arrived, they had given my order to someone else and I ended up taking their order.
The second time, I ordered a breakfast sandwich, only to find out upon arrival that they had made me a burrito instead. This repeated issue with order accuracy is a significant problem.
- order1
- breakfast burrito2
- breakfast sandwich2
Service Intent
- Regular Visit
Visit Type
- Dine-in
Meal Type
- Lunch
9
Go-to Spot for Lunch and Events
My go-to lunch spot for sandwiches. They are also great for larger events since they cater.
- sandwiches9
- catering8
Service Intent
- Regular Visit
2
Lottery Ticket Dispute
My experience at this store involved trying to cash in fantasy 5 lottery tickets. The employee refused to give me my cash, stating they were only replays. However, the screen clearly indicated a $14 credit.
After an argument, I was only given $1, and due to being in a hurry, I had to leave with that amount.
- fantasy 5 lottery tickets2
- $14 credit3
- cash2
Service Intent
- Quick Meal
Visit Type
- Takeout
Meal Type
- Lunch
5
Disappointing Bacon, Limited Options
My experience at this restaurant was okay, but I was disappointed with the food options available in the area. Specifically, the “bacon” was just microwaved bacon, which did not meet my expectations, likely due to my high standards from NYC. While it's a good place to pick up something quick, I wouldn't rely on it if I forgot my lunch.
The Service and Atmosphere were both rated a 5, but the Food only received a 2.
- sandwiches5
- Service10
- Atmosphere10
- food selections3
- bacon2
- Food2
Service Intent
- Quick Meal
Visit Type
- Dine-in
7
Friendly staff, good prices, wish it was open later
My experience at this restaurant was positive overall. While I haven't tried the food yet, I found the store prices to be quite reasonable. The employees were very friendly.
My only wish is that the restaurant was open past 6 pm, as it currently closes too early for my preference.
- store prices8
- employees9
- open past 6pm3
What Sorrento Deli Mart offers
Service Options
- Delivery
FAQs
Does Sorrento Deli Mart offer delivery services?
Yes, Sorrento Deli Mart provides convenient delivery options for its customers. You can enjoy their delicious deli offerings from the comfort of your home or office in San Diego. This service makes it easy to get your favorite meals without needing to visit the location in person.
What payment methods are accepted at Sorrento Deli Mart?
At Sorrento Deli Mart, you have several convenient payment options. They accept major credit cards and debit cards for your transactions. Additionally, for a quick and modern payment experience, NFC mobile payments are also welcomed, ensuring a smooth checkout process.
How does Sorrento Deli Mart generally rate among customers?
Sorrento Deli Mart holds a good overall score of 7, with Food (7.5) and Value (8.1) being its strongest points. Service (6) and Ambience (5.5) are considered average.
What are the standout menu items and value propositions at Sorrento Deli Mart?
Customers frequently praise the deli’s diverse and delicious sandwiches, including specialty options like the “Grenade.” Its Lunch Specials are also highly regarded for their unbeatable price to performance ratio, offering great quality for not a lot of money.
What should I expect regarding service and atmosphere at Sorrento Deli Mart?
You can generally expect friendly staff and quick service, though some report occasional order inaccuracies or issues with advertised hours. The Ambience is more functional, with limited seating and a parking lot that can be tight, resembling a convenience store.