Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Robert’s Jalapenos – San Diego
Robert's Jalapenos - San Diego
Photo from Robert’s Jalapenos
Robert's Jalapenos at a glance
San Diego Mission Valley East
- 🌮 Mexican Restaurant
€€
Price per Person 11 – 20 €
mentioned by 105 of the guests
#244 out of 755 places to eat in San Diego
#20 Mexican Restaurant out of 113 in San Diego
Good
7.9 out of 10
Food
Service
Ambience
Value
546
Reviews
79.7%
Satisfaction
Often praised
- Fresh generous food
- Friendly fast service
- Clean pleasant atmosphere
Frequently criticized
- Inconsistent food
- High prices
- Salsa limitations
The restaurant Robert’s Jalapenos, a vibrant Mexican Restaurant in San Diego’s Mission Valley East, invites you to a truly casual dining experience. You’ll find a welcoming atmosphere perfect for a quick bite or enjoying small plates with friends.
With convenient outdoor seating and a full bar onsite, it’s an ideal spot to unwind and savor authentic flavors, whether you’re dining in, grabbing takeout, or opting for delivery.
Overview: Introducting Robert's Jalapenos
Robert’s Jalapenos offers a generally positive dining experience, with many appreciating the fresh and substantial meals. Guests often highlight the friendly staff and the clean, inviting atmosphere, making it a comfortable spot for a meal.
However, some visitors have noted concerns regarding the overall value, particularly with pricing and salsa policies. While the food is often praised, there are occasional remarks about inconsistent flavors or the mildness of certain salsas.
Good
7.9
out of 10
546
Reviews
79.7%
Satisfaction
88
negative
23
neutral
435
positive
Robert’s Jalapenos earns a solid 7.9 out of 10, indicating a good overall experience, supported by a strong Customer Satisfaction of 79.7%. This positive sentiment is drawn from 435 positive opinions against 88 negative ones, out of 546 total customer remarks.
Looking closer, Service (8.5) and Ambience (8.4) stand out as particularly strong points, reflecting attentive staff and a pleasant environment. The Food (7.7) also scores well, though Value (5.7) is perceived as more average, suggesting some mixed feelings about pricing.
What people like
- Fresh, generous food
- Friendly, fast service
- Clean, pleasant atmosphere
What people don't like
- Inconsistent food quality
- Perceived high prices
- Salsa limitations
If you’re seeking a spot with a welcoming vibe and efficient service, Robert’s Jalapenos is certainly worth considering. The generous portions and generally fresh food make it a reliable choice for a casual meal.
With a Recommendation Score of 8, it suggests that most diners would happily suggest it to others. Just be mindful of the pricing and don’t hesitate to ask about salsa options if you prefer more heat or quantity.
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Verdict: Our expert take on Robert's Jalapenos
Food (7.7 out of 10)
mentioned by 98% of the guests
It looks like the food here generally hits the spot, earning a good score of 7.7 and a good customer satisfaction of 76.2%. With 260 positive remarks out of 341 total comments, many diners rave about the delicious burritos, fresh ingredients, and the amazing salsa bar, often praising the generous portion sizes. However, not every dish is a winner, with 61 negative comments pointing to some areas for improvement.
Some found the seasoning bland, noted inconsistent meat quality, or were disappointed by certain salsas. A serious concern also arose regarding food preparation.
Food
341
Reviews
76%
Satisfaction
61
negative
20
neutral
260
positive
Rating distribution
What people like
- Delicious burritos
- Fresh ingredients
- Amazing salsa bar
What people don't like
- Bland seasoning
- Inconsistent meat quality
- Plastic in food
Often praised
- foodThe food was incredibly fresh and healthy
- carne asada burritoHad the carne asada taco, carne asada burrito, fish burrito, surf and turf burrito, chimichanga, and carnitas. All fire!
- salsaThe customer service also really stood out. The man behind the counter was very helpful and wasn’t stingy with the salsa.
- carne asadaThis place was super convenient after Costco when I was too tired to go home and cook lol! I enjoyed the good al pastor and carne asada, and the salsa verde was also great. The staff were wonderful.
- Mexican foodThis is our favorite spot for Mexican food 🌮🌯🌶️, whether we're dining in, grabbing a meal on the way to Snapdragon Stadium, or doing a call-ahead pickup. The food is delicious and the service is friendly.
- burritosAmazing burritos, just as good as the original location.
- guacamoleThe carnitas were good, though I felt they needed a bit more salt to bring out the flavor. I'm a sucker for guacamole, so I was so pleased it was included for free. The portion sizes for the price were very generous; I got full for $10.
- FoodEverything I've eaten is very good
- surf and turf burritoThe staff was nice and helpful, and the food was made quick. I tried the surf and turf burrito but with chicken instead of carne asada. I'd recommend putting the sauce on the side if you're not into a little heat.
- breakfast burritoThe place was clean, and the burritos were super size and authentic. They were "sooooooooo goooooooood": -). I made a mistake by not getting a side of Guacamole 🥑, as the burrito was so delicious that I ate it all: -).
Frequently criticized
- foodthe food was tasteless, but you see that on a lot of Mexican restaurants
- guacamoleMy experience at this restaurant was that of a nice place with quick service and nice people. However, I had higher expectations for the guacamole and the carne asada.
- hot sauceTheir hot sauce isnt hot and is plain
- mealI really wanted to like this place, but my experience was disappointing, to say the least. I ordered a carnitas burrito, and while the ingredients themselves seemed fresh and well-prepared, my meal was completely ruined when I found a large piece of plastic wrap inside my food. Finding something like that in a burrito is not only unappetizing but also a serious health hazard.
- salsaI wish a container of salsa came with the chips and salsa not just the little cups for the salsa bar.
- salsasof the four salsas, they are mild at best
- 24hr breakfastDoes not serve 24hr breakfast though 😐
- Diablo sauceordering it with "Diablo sauce" which says extra hot. there was zero heat
- FoodFood:1
- Guacamoledidn’t get a side of Guacamole
If youre looking for a spot with generally delicious Mexican food, especially their burritos and a fantastic salsa bar, its definitely worth a try. Just be mindful that some dishes might lack flavor, and there have been occasional concerns about food quality.
Service (8.5 out of 10)
mentioned by 66% of the guests
When it comes to service, this spot generally hits the mark! With a solid score of 8.5 and a customer satisfaction rate of 85.8%, its clear that most diners have a good to excellent experience. Out of 113 total comments, a whopping 97 highlighted the positive aspects, frequently praising the friendly and attentive staff, fast service, and accommodating nature of the team.
However, its not entirely without its bumps. About 14 comments pointed to some areas for improvement, such as occasional issues at the order counter, forgotten utensils, or even an employee being a bit rushy. While these instances are fewer, they suggest there might be a few kinks to iron out in consistency or training.
Service
113
Reviews
85%
Satisfaction
14
negative
2
neutral
97
positive
Rating distribution
What people like
- Friendly, attentive staff
- Fast, efficient service
- Accommodating team
What people don't like
- Unfriendly counter staff
- Missing items
- Occasional rudeness
Often praised
- serviceMy experience at this restaurant was mixed. On my first visit, I specifically requested soft rolled tacos due to dental work, and the staff was very courteous and accommodating, even having me check them to ensure they were perfect. This first experience was so good that I returned, expecting the same.
- staffThe food was great, and the atmosphere was cozy. I also appreciated the friendly staff. What else can you ask for?
- customer serviceThe customer service really stood out as well.
- ServiceNow, I can't seem to function at all and regret my decision. Service was fast, super nice, clean. Definitely going back.
- peopleMy experience at this restaurant was that of a nice place with quick service and nice people. However, I had higher expectations for the guacamole and the carne asada.
- attentivevery attentive to all
- wait timeNo wait
- workersThe workers are very friendly!
- EricThere are multiple tables for dine-in and a small bar on the right side. Eric greeted me and was very helpful, making sure to ask if I had any questions. I ended up getting a grilled fish taco and a bean & cheese burrito, and both were great!
- ErickErick helped me out at the register, he was friendly and helpful.
Frequently criticized
- servicenothing to put the salsa in, so you have to ask for salsa cups
- staffincluding the staff in the restaurant
- employee actionsthe employee threw the matt on the floor raising dust particles
- employeesThe employees don't know how to respond
- girl up frontthe girl up front always forget something
- order counterPerson at the order counter wasn't very friendly
- salsa cupsonly said I was allowed 2 salsa cups
- table serviceFor $55, I received 2 enchiladas, 2 tacos, one wet burrito, two sides of beans, two sodas, and a beer. This price felt steep considering the meal was served on paper plates and utensils, with no table service and no ice available. The only redeeming factor was the mole sauce.
- to godon’t order to go
- traininglack of poor training
Overall, you can expect a largely positive experience here, especially given the high satisfaction and score. While there might be a rare minor hiccup, the friendly and efficient staff usually ensures a smooth visit. It's definitely worth trying if good service is a priority for you.
Ambience (8.4 out of 10)
mentioned by 46% of the guests
When it comes to ambience, this spot truly shines with a good score of 8.4 and an excellent customer satisfaction of 91.8%. Guests consistently rave about the positive vibes, impressive cleanliness, and convenient location with ample parking. Many also appreciate the comfy seating and great music, making it a welcoming place to relax, as noted in 67 positive remarks.
However, out of 73 total comments, a few guests (5) did mention some minor drawbacks. Some found the music a bit too loud, leading to a noisy environment, and a couple felt the establishment had a somewhat generic, chain-like feel. These are small points, but worth noting if you prefer a quieter, more unique setting.
Ambience
73
Reviews
91%
Satisfaction
5
negative
1
neutral
67
positive
Rating distribution
What people like
- Spotless cleanliness
- Positive atmosphere
- Ample parking
- Comfy seating
What people don't like
- Loud music
- Can be noisy
- Generic feel
Often praised
- atmosphereel establecimiento tiene buen ambiente tanto fuera como por dentro
- AtmosphereAtmosphere:4
- placeThe place is clean.
- cleanlinessWe absolutely loved their street tacos. The restaurant itself is charming and clean, contributing to a pleasant atmosphere. Furthermore, the service was consistently great.
- convenient locationconvenient location makes it appealing
- establishmentthe establishment is new and kept clean
- parkingRobert's Jalapeño can cater to all taste levels, from spicy to mild. There are plenty of seats indoors and outdoors, and ample parking for all needs.
- restaurantThis restaurant is definitely a staple in this area
- spotthis is my go to spot
- vibeThe cashier was super friendly, patient, kind, and funny – I even wondered if he was the owner! The service was great, the place was clean, and it had an awesome vibe. They offer free chips and delicious salsa bar.
Frequently criticized
- establishmentIt's quite a generic chainlike establishment to me
- hygieneNot hygenic
- menuthe menu is large, has lots of text, and is somewhat repetitive
- musicmusic was too loud to hear the cashier
- noiseVery noisy.
If youre looking for a clean, welcoming place with good vibes, comfortable seating, and easy parking, this restaurant is definitely worth a visit. Just be aware that the music can get a bit lively, so it might not be your top choice if youre seeking a super quiet, intimate dining experience.
Value (5.7 out of 10)
mentioned by 13% of the guests
When it comes to value, many diners found the offerings quite appealing. Based on 11 positive remarks, guests frequently mentioned reasonably priced items and felt they got great food for a great price, with some even calling the prices incredible and well worth the money. The overall score for value sits at an average 5.7, suggesting a decent, though not outstanding, experience.
However, the value proposition isnt universally loved, with 8 negative comments highlighting concerns. Some felt the prices were kinda high or pretty steep, especially when faced with an extra charge for salsa or having to pay extra money for salsa, which was deemed unacceptable. This contributes to a mixed 57.9% customer satisfaction, indicating theres room for improvement in perceived value for some.
Value
19
Reviews
57%
Satisfaction
8
negative
0
neutral
11
positive
Rating distribution
What people like
- Reasonable pricing
- Generous portions
- Worth the money
What people don't like
- Steep prices
- Extra salsa charge
- Limited free items
Often praised
- pricesincredible prices
- priceI'm a sucker for guacamole, so I was so pleased it was included for free. The portion sizes for the price were very generous; I got full for $10. I'll definitely be back!
- moneyWell worth the money
- reasonably pricedand and reasonably priced
Frequently criticized
- priceoverpriced and the food is bland
- $14for $14 I just can’t accept this
- allotted 3 per itemonly allotted 3 per item when I spent $22
- charge for salsawanted to charge $3.50 for a small salsa
- pay extra money for salsanever in my life had to pay extra money for salsa
- pricesThe prices are kinda high
- unacceptableThis is unacceptable
If you're looking for a good deal, you might find some dishes offer great value, especially if you stick to the main items. However, be prepared for potentially higher prices on certain items or extra charges for things like salsa, which could be a deal-breaker for some.
How are the prices at Robert's Jalapenos?
You’re looking at roughly 16 per person – reported by 105 diners. That puts it in the 11 – 20 € category. For a Mexican Restaurant in San Diego, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most guests are spending right in this sweet spot, showing a consistent pricing approach rather than a mix of super cheap or premium options.
Here’s a quick look at what guests spend per person, based on the latest 105 reviews.
How this restaurant’s value stacks up against similar spots in San Diego.
Considering it’s a Mexican Restaurant in San Diego, we think the pricing feels quite fair. It offers good value for that mid-range experience.
Customer Reviews: what people think about Robert's Jalapenos
Price per Person
- 11 - 20 €
Service Intent
- Quick Meal
Visit Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
6
Large Portions, Unimpressive Salsas
My experience at this restaurant involved ordering Al pastor tacos and a Squirt. The portions were large, which was a positive aspect. However, I did not like any of their salsas.
I found the restaurant's convenient location to be appealing.
- portions7
- convenient location8
- salsas3
Price per Person
- 11 - 20 €
Service Intent
- Quick Meal
Visit Type
- Dine-in
8
Convenient Tacos with Great Staff
This place was super convenient after Costco when I was too tired to go home and cook lol! I enjoyed the good al pastor and carne asada, and the salsa verde was also great. The staff were wonderful.
As someone newer to San Diego, I'm learning that tacos at most places are huge! Mini or street tacos are the normal size to me. The burritos are just meat and guac, very rarely do they come with rice or beans.
This seems to be the norm here, and I don't think it should be considered a negative for this restaurant in particular.
- al pastor8
- carne asada8
- salsa verde8
Service Intent
- Food Exploration
Visit Type
- Dine-in
9
Friendly Staff & Delicious Tacos!
My experience at this restaurant was fantastic! The staff was super friendly, and the food was good. I particularly enjoyed the street tacos al pastor, carnitas & carne asada burrito, which were great!
- staff10
- food8
- street tacos al pastor9
Price per Person
- 1 - 10 €
Service Intent
- Casual Outing
Visit Type
- Dine-in
9
Yummy Food & Divine Salsa!
My experience at the restaurant was wonderful! I absolutely loved the food, finding it so yummy. The salsa was particularly divine.
The workers were very friendly, making me feel like I was at home. The girl at the front was especially helpful and attentive.
- food10
- salsa10
- workers10
Price per Person
- 11 - 20 €
Service Intent
- Quick Meal
Visit Type
- Dine-in
Meal Type
- Lunch
10
Amazing Carne Asada Burrito!
My experience at the restaurant was fantastic! I just finished my WET carne Asada burrito that was 🔥. Without asking, they made sure it had extra meat and extra guacamole.
Everything was fresh and tasted amazing!
- carne Asada burrito10
- extra meat9
- extra guacamole9
What Robert's Jalapenos offers
Crowd
- Family-friendly
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Popular for
- Dinner
- Lunch
- Breakfast
- Solo dining
Amenities
- Restroom
- Bar onsite
Offerings
- Alcohol
- Beer
- Small plates
- Cocktails
- Quick bite
Dining options
- Catering
- Breakfast
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Onsite services
- Takeout
- Outdoor seating
- Dine-in
- Delivery
Parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Casual
FAQs
What kind of dining experience can you expect at Robert's Jalapenos?
At Robert’s Jalapenos, you can look forward to a casual and friendly atmosphere, perfect for any meal. Whether you’re stopping by for breakfast, lunch, or dinner, you’ll find comfortable seating options, including outdoor seating. It’s also a great spot for a quick bite or to enjoy small plates with a refreshing beer or cocktail from the bar onsite.
Are there convenient parking and accessibility options at Robert's Jalapenos?
Yes, Robert’s Jalapenos offers excellent convenience for all guests. You’ll appreciate the free parking lot, which usually has plenty of space. The restaurant is fully wheelchair accessible, including the entrance, parking lot, seating, and restrooms, ensuring a comfortable and hassle-free visit for everyone.
What is the overall verdict on Robert's Jalapenos?
Robert’s Jalapenos holds a good overall score of 7.9. Customers particularly appreciate the strong Service (8.5) and pleasant Ambience (8.4), with Food (7.7) also scoring well, though Value (5.7) is considered average.
What do customers enjoy most about the food at Robert's Jalapenos?
Many customers praise the fresh ingredients and generous portions. Specific items like the carne asada burrito and the inclusion of free guacamole are frequently mentioned positively.
Are there any common concerns or drawbacks at Robert's Jalapenos?
Some customers express concerns about the perceived high prices and limitations regarding salsa, including charges for extra salsa or its mildness.