Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
oChef » Roberto’s – Las Vegas
Roberto's - Las Vegas
Photo from Roberto’s
Roberto's at a glance
Las Vegas Desert Shores
- 🌮 Mexican Restaurant
$$
Price per Person $11–$20
mentioned by 75 of the guests
#146 out of 192 places to eat in Las Vegas
#15 Mexican Restaurant out of 20 in Las Vegas
Average
5.6 out of 10
Food
Service
Ambience
Value
241
Reviews
47.3%
Satisfaction
Often praised
- Friendly service
- Clean atmosphere
- Flavorful food
Frequently criticized
- Value concerns
- Food inconsistency
- Service lapses
The restaurant Roberto’s is a popular Mexican Restaurant located in the vibrant city of Las Vegas, specifically in the Desert Shores neighborhood. If you’re looking for a quick bite that satisfies your cravings, this casual spot is a fantastic choice.
You’ll find it perfect for any meal, offering everything from breakfast to late-night food, ensuring you can always grab a delicious meal when you need it.
Overview: Introducting Roberto's
Roberto’s offers a mixed experience, balancing its strengths with areas needing attention. Many appreciate the friendly staff and the quick service, making it a convenient stop for a meal.
The atmosphere is generally well-regarded, often described as clean and inviting. However, some patrons have noted concerns regarding the overall value, with perceptions of high prices for certain items.
There are also occasional reports of inconsistent food quality and service issues, suggesting that experiences can vary.
Average
5.6
out of 10
241
Reviews
47.3%
Satisfaction
114
negative
13
neutral
114
positive
Roberto’s achieves an overall restaurant score of 5.6, placing it in the average category, with customer satisfaction at 47.3%, indicating a mixed sentiment among diners. This assessment is drawn from 241 customer opinions, with an even split of 114 positive and 114 negative remarks.
Digging deeper, the Ambience (7.1) stands out as a strong point, often described as clean and pleasant. However, Food (5.8) and Service (5.3) hover around average, suggesting room for improvement.
The Value (3.2) category, unfortunately, registers as poor, highlighting a significant area of concern for many.
What people like
- Friendly, quick service
- Clean, inviting atmosphere
- Flavorful Mexican dishes
What people don't like
- Value concerns
- Inconsistent food quality
- Occasional service lapses
Roberto’s presents itself as a convenient option, particularly if you value a quick, friendly interaction and a pleasant setting. While some dishes are well-received for their flavor, be mindful that the overall experience can be a bit of a mixed bag.
With a recommendation score of 5.8, it suggests Roberto’s is worth considering if you’re in the mood for casual Mexican fare and manage your expectations regarding value and consistency. It might not be a destination spot, but it serves its purpose for a quick bite.
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Verdict: Our expert take on Roberto's
Food (5.8 out of 10)
mentioned by 92% of the guests
When it comes to the food, it's a bit of a mixed bag, with an average 5.8 score and mixed 50% customer satisfaction, based on 140 total opinions. However, 70 positive remarks highlight delicious and hot food, generous portions of tacos and burritos, and amazing carne asada fries. Many also praise the authentic Mexican food, including the California burrito and breakfast burritos, for its quality ingredients.
On the flip side, 62 negative opinions point to some issues. Some found the food bland, with complaints about the quality of meat, especially shredded beef and tripe. Portion sizes for tacos and burritos were sometimes disappointing, and items like fish tacos and chicken roller things were criticized for being dry or overcooked, leading to an inconsistent experience.
Food
140
Reviews
50%
Satisfaction
62
negative
8
neutral
70
positive
Rating distribution
What people like
- Delicious, hot food
- Generous portions
- Authentic Mexican taste
What people don't like
- Bland food
- Poor meat quality
- Inconsistent quality
Often praised
- foodWhile I don't recommend the restaurant for the rest of the week as it becomes a little bit too expensive, the Wednesday special is a great value. The food was good, and the atmosphere and service were excellent.
- Mexican foodThe meals were not only awesome tasting but also huge. I believe it's the best Mexican food in Summerlin.
- carne asada friescarne asada fries and they were AMAZING!
- mealsmeals awesome tasting
- tacostacos were fried perfect
- 12 tacos for a family of 5ordered 12 for a family of 5 and had left overs
- California burritolove the California burrito. Hefty portion!
- Carne Asada BurritoTheir Carne Asada Burrito is amazing
- Chicken Tacos specialWednesday is my favorite day. Chicken Tacos special.
- Chicken tacosThe tacos are A1 crunchy and full of meat and cheeses
Frequently criticized
- meatall I tasted is the lettuce and barely has any meat
- foodevery single one was so over cooked and old
- beansThe beans tasted like they came directly out of a can.
- breakfast burritoThey gave me a breakfast burrito
- burritosgot the other burrito wrong, subtracting both the rice AND the beans
- carne asada friesI just left Roberto's tacos and had a very disappointing experience. I ordered the carne asada fries, but to my surprise, when I got to work, there was no carne asada at all! I tried calling the number to let them know, but no one answered the phone.
- fish tacos4 fish tacos and every single one was so over cooked and old
- flavorThey were large pieces that you couldn't even eat; I had to cut it up in order to get a mouth bite. The flavor of the menudo was not up to par. I usually go to the Roberto's on Fort Apache, and their menudo is always really good.
- friesfries are basic and plain from freezer
- qualityBack when the quality was great. Sadly a huge disappointment.
So, is the food worth it? It seems like a gamble; while some dishes like carne asada fries and breakfast burritos are often praised, others, like fish tacos or certain meats, can be a letdown. If you stick to the popular items and manage expectations, you might find a tasty meal, but be prepared for inconsistency.
Service (5.3 out of 10)
mentioned by 59% of the guests
When it comes to service, it's a bit of a mixed bag, with a score of 5.3 and customer satisfaction at 45%. Many guests, about 27, have praised the friendly and attentive staff, often noting their speed and order accuracy. Some even appreciate the convenience of 24/7 availability, making it a reliable spot.
However, 31 comments point to significant issues. Customers have experienced frustratingly long waiting times and encountered rude or unprofessional staff. There are also frequent complaints about poor phone service and forgotten orders, which can definitely dampen the experience.
Service
60
Reviews
45%
Satisfaction
31
negative
2
neutral
27
positive
Rating distribution
What people like
- Friendly, attentive staff
- Quick order delivery
- 24/7 availability
What people don't like
- Long waiting times
- Rude, unprofessional staff
- Poor phone service
Often praised
- serviceWhile I don't recommend the restaurant for the rest of the week as it becomes a little bit too expensive, the Wednesday special is a great value. The food was good, and the atmosphere and service were excellent.
- staffFriendliest staff too!
- peopleThe people are always joyful and friendly.
- 24/7 availabilitybeing open 24/7 is a huge plus
- calling in ordersuggest calling in order at lunch or dinner!
- employeesThe employees on the night shift know me by name
- guysThe guys at this location. I'm telling you they are the chillest
- no waitthere was no wait
- orderour order came out quickly
- order accuracyThey never mess up my order.
Frequently criticized
- servicesome of the worst service I've ever experienced
- employeesI tried calling the number to let them know, but no one answered the phone. Maybe because the two employees that were there were too busy talking and gossiping, that they did not pay attention to what they were doing. Unfortunately, I couldn't go back to take the fries back because I had to go back to work.
- customer servicecustomer service simply isn’t there
- orderMy boyfriend finally got back to the car at 1: 45 AM with our food. It is all correct and looks delicious, but he said when he walked in and asked for the order, they had to search papers on the floor and finally found it.
- waiting timetold 15 minutes. I arrived at 1:38a (25 minutes later)
- Durango locationthey are rude
- VegasVegas sucks for good customer service
- acknowledgementnot even acknowledge me
- call in an orderI can’t call in an order
- calling the numbertried calling the number to let them know but no one answer
If youre looking for quick, friendly service, you might find it here, especially if youre lucky with the staff. However, be prepared for potential long waits or issues with phone orders, as consistency seems to be a challenge. It's a gamble, so manage your expectations.
Ambience (7.1 out of 10)
mentioned by 32% of the guests
When it comes to ambience, this spot scores a solid 7.1, indicating a good vibe overall, though customer satisfaction sits at a more mixed 63.6%. Many guests, 14 out of 22, loved the atmosphere, frequently praising its clean feel, great atmosphere, and even a nice patio with a view of the strip. It seems they really nail the welcoming and tidy environment.
However, not everyone was completely thrilled, with 5 observations pointing out some snags. Some found the floors were all wet, and a significant concern was the lack of a restroom or refills, which can definitely impact the overall experience. While the atmosphere is generally good, these practical issues can be a bit of a letdown.
Ambience
22
Reviews
63%
Satisfaction
5
negative
3
neutral
14
positive
Rating distribution
What people like
- Clean atmosphere
- Great patio view
What people don't like
- No restroom
- Wet floors
Often praised
- atmosphereMy experience at this restaurant was marked by a great atmosphere, decent prices, and a real nice patio that offered a view of the strip. I would definitely recommend checking it out.
- placeThey were also very generous with the meat. The place was clean and tidy. We will definitely come back again soon!
- cleanIt’s clean
- cleanlinessRoberto Tacos is very clean
- go-to placemy go-to place close to home
- locationsThe food is as heavy and tasty as you could wish for. There's a good reason why there are locations all over the valley; if you're local, you already know. For those from out of town, visiting Roberto's gets you one step closer to feeling like a local.
- patioMy experience at this restaurant was marked by a great atmosphere, decent prices, and a real nice patio that offered a view of the strip. I would definitely recommend checking it out.
- view of the stripMy experience at this restaurant was marked by a great atmosphere, decent prices, and a real nice patio that offered a view of the strip. I would definitely recommend checking it out.
Frequently criticized
- AtmosphereAtmosphere:2
- placeI have been to a few other places, but these folks are great. I only wish their place was bigger, so I could bring a large party to dine in. 😊
- platesPlates can be a little sloppy
- restroom2022 seems to have brought change! Be aware there is no restroom or refills.
- wet floorsfloors were all wet
If youre looking for a place with a generally clean and pleasant atmosphere, especially if you can snag a patio spot with a view, its definitely worth a visit. Just be prepared for potential issues like wet floors and the absence of a restroom, which might be a dealbreaker for some.
Value (3.2 out of 10)
mentioned by 25% of the guests
Looking at the bright side, a few folks (3, to be exact!) found some real gems when it comes to value. They raved about the price per person being super affordable and even called it the best Mexican food for the money. Some even enjoyed decent prices alongside a great atmosphere, making for a positive experience.
However, the overwhelming sentiment, with 16 negative comments, points to a significant issue. Many found the prices to be expensive, overpriced, and a waste of money for small portions. This resulted in a poor value score of just 3.2 and a very low customer satisfaction of 15.8%, with greed and high prices frequently mentioned as major concerns.
Value
19
Reviews
15%
Satisfaction
16
negative
0
neutral
3
positive
Rating distribution
What people like
- Affordable price per person
- Best food for money
What people don't like
- High prices
- Small portions
- Overpriced food
Often praised
- price per personThe price per person was very affordable
- pricesMy experience at this restaurant was marked by a great atmosphere, decent prices, and a real nice patio that offered a view of the strip. I would definitely recommend checking it out.
Frequently criticized
- priceNearly $5 for 1 taco, and I'm searching for the meat – all I tasted was lettuce and barely any meat. Their burritos are also very small for the price. Very disappointing.
- pricesMy experience at this restaurant has been a mixed bag. While the prices have sky-rocketed, the Saturday-Sunday Menudo special still bats it out of the ballpark. It's a shame about the increased cost, but the quality of that particular dish makes it worth considering.
- businessThey do it it's called business
- costtwice the cost I expected to pay
- credit card fundsTheir Carne Asada Burrito is amazing; for about $10, it's so good that not everyone can finish one. However, this particular location, whether through Eastern or Postmates, felt like a robbery of my credit card funds. While it was only $21, if I took $21 off someone's credit card without giving them anything, it would be a felony.
- expensiveRest of the week I don't recommend it became little bit too expensive.
- extraThis location used to rip you off, even if you requested extra. 2022 seems to have brought change!
- greedGreed is running rampant in this place.
- high pricesIn a time of high prices you would think they would do more
- overpricedOverpriced and poor quality.
If you're looking for a budget-friendly meal, this might not be your best bet, as many find it overpriced for what you get. While a few dishes might hit the mark, be prepared for potentially high costs and small portions that could leave you feeling short-changed.
How are the prices at Roberto's?
You’re looking at roughly $15 per person – reported by 75 diners. That puts it in the $11–$20 category. For a Mexican Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at what people usually spend, most diners find themselves in this $11–$20 sweet spot, with a few opting for slightly cheaper or a bit more premium dishes.
Here’s a quick look at what guests spend per person, based on the latest 75 reviews.
How this spot’s value stacks up against similar restaurants in Las Vegas.
Overall, we think the pricing feels quite fair for a Mexican Restaurant in Las Vegas. It offers a good balance without breaking the bank.
Customer Reviews: what people think about Roberto's
Price per Person
- $1–$10
Service Intent
- Quick Meal
Group Type
- Friends
Group Size
- Small Group
Visit Type
- Dine-in
Meal Type
- Lunch
9
Amazing Food, Great People, 24/7 Tacos!
My experience at this restaurant was fantastic, especially considering it's a basic taco joint. The interior is functional but dated. However, the food was AMAZING, as always!
They offer good-sized portions with quality, fresh ingredients. The people working there were GREAT – always patient, kind, and attentive. Plus, the convenience of 24-hour tacos, burritos, and plates makes it the perfect spot for a late-night run, like a 2 am Muncie adventure.
- food10
- portions8
- ingredients9
Service Intent
- Regular Visit
Visit Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
9
Roberto's Carne Asada Burrito - A Navy Favorite
I used to eat at Roberto's in San Diego when I was in the Navy. I love the carne asada burrito. The food was excellent, and the atmosphere was great, both rated a 5.
The service was also a 5, and there was no wait. The price per person was very affordable, between $1–$10.
- carne asada burrito10
- food10
- atmosphere10
Service Intent
- Quick Meal
Visit Type
- Dine-in
2
Disappointing Food and Service Experience
My experience at this restaurant was quite disappointing. The food was not good; the chicken in the tacos was tough and difficult to chew, and the taco shell was fried too hard, which cut the roof of my mouth. While the atmosphere was clean, the service was questionable.
The cashier removed the tip jar when I walked in, which made me reflect on resource and land ownership, leading to a very disappointing experience. I did not leave a tip because I felt I didn't receive free food, so why give away free money? 😞
- atmosphere3
- food1
- chicken tacos1
- taco shell1
Price per Person
- $21–$30
Service Intent
- Food Exploration
Visit Type
- Dine-in
Noise Level
- Quiet
9
Outstanding Carne Asada Fries!
My experience at this restaurant was fantastic. The carne asada fries were outstanding, consistently fresh and delicious. I appreciate the restaurant for maintaining such high standards of quality and service.
- carne asada fries10
- quality9
- service9
Price per Person
- $11–$20
Service Intent
- Food Exploration
Visit Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
10
Best Chili Relleno Burrito!
My experience at this restaurant was fantastic! I had the Chili Relleno burrito, and it was the best I've ever had. The staff was incredibly friendly.
For lunch or dinner, I'd suggest calling in your order to avoid any wait. The atmosphere was great, rated 5/5, and the service was also top-notch, rated 5/5. The food itself was excellent, earning a 5/5 rating.
- Chili Relleno burrito10
- staff10
- calling in order8
What Roberto's offers
Crowd
- Tourists
- Groups
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Breakfast
- Solo dining
Offerings
- Small plates
- Late-night food
- Quick bite
Dining options
- Breakfast
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Dine-in
- Takeout
- Delivery
Pets
- Dogs allowed outside
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Casual
- Quiet
FAQs
What dining options and services does Roberto's Taco Shop provide?
Roberto’s Taco Shop offers dine-in, takeout, and delivery services for your convenience. You can enjoy breakfast, lunch, and dinner, with seating available. They specialize in quick bites, small plates, and are a great spot for late-night food.
Is Roberto's Taco Shop accessible and what are the parking options?
Yes, Roberto’s Taco Shop is fully accessible with a wheelchair accessible entrance, parking lot, and seating. For your convenience, there’s free street parking and a free parking lot, usually with plenty of spaces available, making your visit hassle-free.
What is Roberto's overall rating and customer satisfaction?
Roberto’s holds an overall score of **5.6** with a **47.3%** customer satisfaction. While **Ambience** (7.1) is good, **Food** (5.8) and **Service** (5.3) are average, and **Value** (3.2) is a concern.
What do customers appreciate most about Roberto's?
Many customers praise the **friendly staff** and the **quick service**, often noting the convenience of its **24/7 availability**. The **clean atmosphere** and **tasty Mexican food**, like the California burrito, also receive positive remarks.
What are some common complaints about Roberto's?
Patrons frequently express concerns about the **value**, citing **high prices** for small portions. There are also mentions of **inconsistent food quality**, such as missing ingredients or overcooked items, and occasional **service lapses**.