Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Robertacos – San Diego
Robertacos - San Diego
Photo from Robertacos
Robertacos at a glance
San Diego San Ysidro
- 🌮 Mexican Restaurant
$$
Price per Person $11–$20
mentioned by 43 of the guests
#733 out of 755 places to eat in San Diego
#112 Mexican Restaurant out of 113 in San Diego
Poor
3.8 out of 10
Food
Service
Ambience
Value
265
Reviews
26.4%
Satisfaction
Often praised
- Good food
- Drive-thru
- Kind staff
Frequently criticized
- Rude service
- Bad value
- Small portions
The restaurant Robertacos is a vibrant Mexican Restaurant nestled in the heart of San Ysidro, San Diego. If you’re looking for an authentic culinary experience that’s perfect for a quick bite, this is your spot.
You’ll find a casual atmosphere where you can enjoy delicious small plates and even late-night food. It’s an ideal destination for anyone craving flavorful Mexican cuisine in a relaxed setting.
Overview: Introducting Robertacos
Robertacos offers a quick stop for Mexican fare, often praised for its good food and the convenience of its drive-thru. Many appreciate the straightforward approach to their menu, making it a regular spot for some.
However, the experience can be a mixed bag, with some patrons encountering a rude cashier or noting a poor location. While the food itself often hits the mark, the overall atmosphere and interactions can sometimes detract from the visit.
It seems Robertacos has a core appeal for its consistent offerings, but aspects of its operation and environment occasionally fall short of expectations, leading to varied customer experiences.
Poor
3.8
out of 10
265
Reviews
26.4%
Satisfaction
182
negative
13
neutral
70
positive
Robertacos registers an overall Restaurant Score of 3.8, placing it in the poor category, which aligns with a low Customer Satisfaction of 26.4%. This indicates that a significant portion of diners leave feeling less than satisfied.
These figures are drawn from 265 customer opinions, with 70 positive remarks contrasting with 182 negative ones. Delving into specific areas, Food scores an average (4.3), often highlighted for its quality, while Ambience is also considered average (5.4).
However, both Value (3.3) and Service (3.1) fall into the poor range, suggesting these are significant areas for improvement. The high number of negative comments about service particularly impacts the overall perception.
What people like
- Good food quality
- Convenient drive-thru
- Some kind staff
What people don't like
- Poor service attitude
- Inconsistent value
- Small meat portions
Robertacos appears to be a place best approached with specific expectations. If you’re seeking convenient, straightforward Mexican food, particularly via the drive-thru, it might serve your needs.
However, be prepared for potential inconsistencies in service and value, as reflected by a Recommendation Score of 4.1. This establishment could be a quick stop for a specific craving, but it’s not a destination for a consistently pleasant dining experience or exceptional value.
It’s worth considering if you prioritize speed and certain food items over overall service quality or portion sizes.
Similar Restaurants in San Diego
- Mexican Restaurant
9.1
out of 10
out of 10
522
93.3%
- $$
- Barrio Logan
- Food
- Service
- Ambience
- Mexican Restaurant
9
out of 10
out of 10
65
90.8%
- $$
- North Park
- Food
- Service
- Ambience
- Mexican Restaurant
8.8
out of 10
out of 10
466
89.9%
- $$
- Golden Hill
- Food
- Service
- Ambience
- Mexican Restaurant
8.8
out of 10
out of 10
498
91.8%
- $$
- Skyline
- Food
- Service
- Ambience
- Mexican Restaurant
8.8
out of 10
out of 10
545
90.6%
- $$
- Banker's Hill
- Food
- Service
- Ambience
- Mexican Restaurant
8.6
out of 10
out of 10
555
89.4%
- $$
- Little Italy
- Food
- Service
- Ambience
Verdict: Our expert take on Robertacos
Food (4.3 out of 10)
mentioned by 92% of the guests
The food here presents a bit of a mixed picture, with an average score of 4.3 but a poor customer satisfaction of 33.6%. Many customers enjoyed the overall taste and quality, especially praising the California burritos, carne asada fries, and salsa. With 47 positive remarks among 140 total, there's definitely some love for the flavors.
However, a significant number of diners, 86 out of 140, reported issues. Concerns ranged from food poisoning and undercooked meat to small portion sizes and bland food. Specific items like California burritos and carne asada fries also received criticism for quality and quantity.
Food
140
Reviews
33%
Satisfaction
86
negative
7
neutral
47
positive
Rating distribution
What people like
- Good taste, quality
- Delicious burritos
- Great carne asada
What people don't like
- Risk food poisoning
- Small portion sizes
- Bland, poor quality
Often praised
- foodI am just visiting the area but I would make this a regular low-key taco spot. Not fancy just good food and kind people. ❤️❤️ Thank you for the amazing tacos, y'all!
- California burritosWe like the California burritos from this place
- Mexican foodMexican food very good
- burritostwo burritos that I ordered
- carne asada friesthe carne asada fries and they were really good
- salsaShe knows what salsa I get all the time. And always knows how much to give me.
- California burritoI got a California burrito that tasted good
- Carne asada burritosI love their Carne asada burritos
- PicoShe puts my Pico on the side. She never messes that up
- Taco AdobadaTaco adobada however, is acceptable
Frequently criticized
- foodHowever, since I live only two blocks away, I started coming back. I know the food isn't too great, but when you only live two blocks away, sometimes you just don't want to go too far for food. I really wouldn't recommend this place to anyone.
- meatMy experience at this restaurant was extremely disappointing due to the portion size of the meat. I paid $14 for carne asada nachos and received VERY LITTLE MEAT. I felt like the place steals your money and I felt robbed.
- California burritoPaid extra for sour cream on my california burrito and maybe got a teaspoon of sour cream
- carne asada friesate carne asada fries 3 hours ago and I'm super sick
- food poisoningshe got food poisoning. This is not the first time
- burritoFake Mexican food, wet burrito covered with caned red tasteless salsa
- cheeseThe place has become so expensive, and they are now being tight with the food. For instance, they hardly add any cheese, and when I asked for salsa on an order over $75, I only received six small containers. Years ago, this was my go-to spot, but it has truly lost what made it special.
- food qualityVery poor even for a fast food taco shop
- guacamoleinstead of guacamole it has sour cream and cheese
- portion sizeMy experience at this restaurant was extremely disappointing due to the portion size of the meat. I paid $14 for carne asada nachos and received VERY LITTLE MEAT. I felt like the place steals your money and I felt robbed.
If youre looking for a quick bite and dont mind taking a chance, some dishes might hit the spot. However, be aware of the inconsistent quality and potential for disappointment, especially regarding portion sizes and overall food safety.
Service (3.1 out of 10)
mentioned by 72% of the guests
While the overall sentiment for service here is quite low, with a score of just 3.1 and customer satisfaction at a mere 17.6%, some patrons did find bright spots. There are 16 positive comments highlighting nice staff, fast service, and convenient drive-thru ordering, especially praising a main lady who is on top of her game and provides good customer service. However, the majority of the 73 negative remarks out of 91 total observations paint a different picture.
Many customers reported rude staff, bitter attitudes, and long drive-thru waits. Specific concerns include a lady with attitude, dry and rude cashiers, and instances of staff yelling at a customer or ignoring patrons.
Service
91
Reviews
17%
Satisfaction
73
negative
2
neutral
16
positive
Rating distribution
What people like
- Fast service
- Nice staff
- Convenient drive-thru
What people don't like
- Rude staff
- Slow drive-thru
- Poor attitude
Often praised
- serviceThe service was good
- peoplekind people. ❤️❤️ thank you for the amazing tacos
- customer servicecustomer service was great
- drive throughDrive through is the ticket
- drive-thruDrive thru is convenient af at night👌
- drive-thru orderingservice for ordering by car
- ladyThe lady was so nice!
- lady at the registergood customer service by the lady in the register
- main ladyThe main lady that takes the orders. Through drive through. She is on top of her game.
- orderShe never messes up my order.
Frequently criticized
- serviceThe service from the lady was poor
- customer serviceHowever, I also ordered california burritos, which were very little ingredients and small compared to other taco shops. Other than that, the food was good, but I gave a 3-star rating because the customer service needs improvement and, as I mentioned, the burrito was very "skinny".
- staffhe got mad territorial and aggressive
- 24 hoursThe reviews are correct; I shouldn't have gone there. The claim of being open 24 hours is false.
- Mexican old ladythe Mexican old lady she’s always in a bad mode whit a Igor face
- bitter attitudemakes have a bitter attitude all the time
- camerasasked to see the cameras and they said
- cashierMy experience at the restaurant was very negative due to the cashier's behavior. The lady at the register was very rude, she threw the sauces at me and told me to leave because I was making the line longer 🙄. She was never friendly and always in a bad mood.
- change backWhen she gives you your change back. You usually count it.
- customer servicesCustomer services bad.
Given the overwhelmingly negative feedback on service, with a very low 3.1 score and 17.6% customer satisfaction, you might want to manage your expectations. While some find the drive-thru convenient and staff occasionally nice, be prepared for potential rudeness or slow service.
Ambience (5.4 out of 10)
mentioned by 8% of the guests
The ambience here has some definite upsides, with folks appreciating that the place never fails, always open and is clean. Theres even "a small area for eating inside, " which is a plus. Based on 7 customer remarks, with 3 positive and 3 negative, the score sits at an average 5.4, and customer satisfaction is a mixed 42.9%.
However, not everything is sunshine and roses. Some found the "restaurant super hot 🔥" and felt it "lost what made me come to this place. " The "poor location" also didnt win any fans.
These points, especially the heat, are certainly areas where the atmosphere could use some serious improvement.
Ambience
7
Reviews
42%
Satisfaction
3
negative
1
neutral
3
positive
Rating distribution
What people like
- Always open
- Clean space
- Indoor dining
What people don't like
- Uncomfortably hot
- Poor location
- Lost charm
Often praised
- cleanlinessbut clean
- dining areaa small area, for eating inside
- open 24 hoursThe place never fails, always open
Frequently criticized
- locationPoor location
- lost what made it speciallost what made me come to this place
- restaurant super hotRestaurant super hot 🔥
If youre looking for a reliably open and clean spot for a quick bite, this place might do. However, be prepared for a potentially hot environment and a less-than-ideal location that might detract from the overall experience. Its a mixed bag, so manage your expectations.
Value (3.3 out of 10)
mentioned by 34% of the guests
When it comes to value, it seems this spot has some serious room for improvement. While a few folks found the prices reasonable and felt it was so worth it for the cost, these positive sentiments are quite rare. With only 4 positive remarks out of 27 total, the overall picture isnt looking too bright.
Unfortunately, the majority of feedback points to significant issues, with 20 negative comments highlighting concerns like feeling "robbed" and finding items "overpriced" or "expensive. " Many customers felt the food was "not worth my money" and that the "prices don’t match the amount of food. " This is reflected in a poor score of 3.3 and a low customer satisfaction of just 14.8%, indicating that most diners are unhappy with what theyre paying for.
Value
27
Reviews
14%
Satisfaction
20
negative
3
neutral
4
positive
Rating distribution
What people like
- Reasonable prices
What people don't like
- Overpriced food
- Not worth money
- Stingy portions
Often praised
- pricesI like this place's Mexican food, and the prices are okay. However, I have to say that on November 27, 2021, I went for roll tacos.
- priceso worth it+ great price!!!
Frequently criticized
- priceTheir prices don't go hand in hand with food quality and quantity
- guacamolecharged me 3dlls extra for a missing guacamole
- $20spent nearly $20 for two of the most disgusting burritos
- $50flat burritos for $50
- card transactionsIt was laughable. Also, be advised they charge you 99 cents for debit and credit card transactions.
- carrotsThe next time she complained to me saying she had to pay for the carrots out of her pocket.
- changeI am going to call the police. They refused to give me my change, claiming they already had. I asked to see the cameras, and they said I could see them the next morning.
- expensiveplace got so expensive
- felt robbedI feel robbed
- foodAdditionally, the lady at the register was very rude and had an attitude. The food was not worth my money. I will never return.
If youre looking for great value, this might not be the place for you, as many customers felt their money wasnt well spent. Proceed with caution, as the general consensus suggests prices don't align with the quality or quantity received.
How are the prices at Robertacos?
On average, you’ll spend around $19 per person, based on 43 guests. That places this Mexican restaurant in the $11–$20 category. For its type, that’s comfortably mid-range, perhaps a touch above.
While many prices cluster around this average, there are also plenty of options under $10. This suggests a good mix, catering to both budget-friendly and slightly more premium tastes.
Here’s a quick look at what guests spend per person, based on the latest 43 reviews.
How this restaurant’s value stacks up against similar spots in San Diego.
We think the pricing here feels quite fair for a Mexican restaurant in San Diego. With options ranging from budget-friendly to slightly more premium, it offers good value for different dining preferences.
Customer Reviews: what people think about Robertacos
Service Intent
- Regular Visit
Service Type
- Dine-in
6
Good Burritos, Bad Attitude
My experience at this restaurant was mixed. I've been coming here my whole life because a friend from high school recommended them. They sell good California burritos, which are definitely a highlight.
However, the service can be very disrespectful, especially from one staff member in the back who became territorial and aggressive when I took a selfie 🤳. This happened even though I've been a long-time customer. While the food is good, the disrespectful attitude of some staff members is a significant issue.
- California burritos8
- service2
- staff2
Price per Person
- $11–$20
Service Intent
- Casual Outing
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
9
Delicious Carne Asada Burritos!
My experience at this restaurant was great! The carne asada burritos were delicious. It's a small place, and while the Jarritos soda might be a bit pricey, it served its purpose.
No complaints here. It's a good place to eat quality Mexican food. ❤️🇲🇽
- carne asada burritos9
- Jarritos soda6
- Mexican food8
Price per Person
- $11–$20
Service Intent
- Quick Meal
Service Type
- Dine-in
2
Poor Service and Value
My experience at the restaurant was disappointing. The service from the lady was poor, lacking in customer service. Additionally, the portion size of the food was not justified for the price.
I gave them a chance, but honestly, I won't be returning.
- service2
- customer service2
- portion size3
Price per Person
- $51–$60
Service Intent
- Regular Visit
Group Type
- Friends
Group Size
- Small Group
Service Type
- Takeout
Wait Time
- Immediate (0–5 min.)
2
Disappointing Decline in Quality and Value
My experience at this restaurant has unfortunately been a significant decline. The place has become so expensive, and they are now being tight with the food. For instance, they hardly add any cheese, and when I asked for salsa on an order over $75, I only received six small containers.
Years ago, this was my go-to spot, but it has truly lost what made it special. I will never be going back.
- expensive2
- tight with food2
- cheese2
Price per Person
- $11–$20
Service Intent
- Food Exploration
Service Type
- Dine-in
3
Disappointing California Burrito Experience
I always thought a California burrito traditionally includes carne, guacamole, and fries. However, the restaurant offered a "California burrito" that substituted guacamole with sour cream and cheese. While I'm sure their food is generally okay, this deviation was a significant disappointment, especially after making an extra trip.
I've never encountered a California burrito without guacamole before. They were willing to add guacamole, but it cost an extra $2. 50.
If my expectations were wrong, that's one thing, but my experience has always been that guacamole is a standard ingredient. This was extremely disappointing.
- substitute5
- California burrito2
- guacamole3
- extra trip2
What Robertacos offers
Crowd
- Family-friendly
- Groups
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Breakfast
- Solo dining
Amenities
- Restroom
Offerings
- Small plates
- Late-night food
- Quick bite
Dining options
- Dinner
- Seating
- Lunch
- Breakfast
Service Options
- Drive-through
- Dine-in
- Takeout
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Casual
- Quiet
FAQs
What service options are available at Robertacos and is parking convenient?
At Robertacos, you have several convenient service options including drive-through, dine-in, and takeout, making it easy to enjoy your meal however you prefer. When you visit, you’ll be pleased to find free street parking and a free parking lot, with usually plenty of parking available for your convenience.
Can I dine at Robertacos with my family, and is it accessible for everyone?
Absolutely! Robertacos offers dining options for breakfast, lunch, and dinner with comfortable seating, and it’s good for kids, even providing high chairs. The restaurant is also fully accessible, featuring a wheelchair accessible entrance, parking lot, seating, and restroom, ensuring a comfortable experience for all guests.
What is the overall customer sentiment for Robertacos?
Robertacos has an overall Restaurant Score of 3.8 and a Customer Satisfaction of 26.4%, indicating that many customers have had a less than satisfactory experience. While the Food (4.3) and Ambience (5.4) are considered average, Service (3.1) and Value (3.3) are rated poorly.
What are the main concerns regarding service at Robertacos?
Customers frequently mention issues with service, including rude cashiers, staff with bitter attitudes, and instances of aggressive behavior. While some positive experiences with kind staff are noted, the negative feedback on customer service is prominent.
Are there any issues with the food portions or value at Robertacos?
Yes, many customers express dissatisfaction with the value, citing high prices that don’t match the food quality or quantity. Specific complaints include very little meat in dishes like carne asada nachos and burritos, leading to feelings of being ‘robbed’ due to small portion sizes.