Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Que Chulada – San Francisco
Que Chulada - San Francisco
Photo from Que Chulada
Que Chulada at a glance
San Francisco Richmond District
- 🌮 Mexican Restaurant
$$
Price per Person $11–$20
mentioned by 70 of the guests
#659 out of 2403 places to eat in San Francisco
#27 Mexican Restaurant out of 134 in San Francisco
Good
8 out of 10
Food
Service
Ambience
Value
327
Reviews
80.1%
Satisfaction
Often praised
- Authentic flavors
- Warm service
Frequently criticized
- Missing facilities
- Operational quirks
The restaurant Que Chulada invites you to experience authentic Mexican flavors right in the heart of San Francisco’s vibrant Richmond District. You’ll discover a cozy, casual spot perfect for a quick bite or a relaxed meal.
Whether you’re craving breakfast, lunch, or dinner, this welcoming eatery offers a delightful escape. It’s a great choice for families too, ensuring a comfortable dining experience for everyone.
Overview: Introducting Que Chulada
Que Chulada offers a genuinely warm experience, often described as a mom & pop shop with a lovely family vibe . Guests frequently praise the authentic Mexican food and the welcoming nature of the staff.
It’s a comfortable spot where you can feel at ease while waiting for your order. However, it’s worth noting that the physical setting might not be for everyone, with some mentioning a fried smell and the general atmosphere not being the most charming looking spot .
There are also practical considerations, such as the reported absence of restrooms .
Good
8
out of 10
327
Reviews
80.1%
Satisfaction
58
negative
7
neutral
262
positive
Que Chulada earns a solid 8 out of 10 for its overall performance, reflecting a generally positive experience for many. Customer Satisfaction stands at a good 80.1%, indicating that the majority of patrons leave content.
These figures are based on 327 customer opinions, with a strong lean towards the positive, totaling 262 favorable remarks against 58 negative ones. The standout here is undoubtedly the Food (8.4), which receives widespread acclaim for its flavor and authenticity.
Service (7.8) also performs well, with staff often described as friendly and attentive. While still acceptable, Value (6.6) and Ambience (6.5) are areas where opinions are a bit more mixed, suggesting there’s room for improvement in these aspects.
What people like
- Delicious authentic food
- Friendly family service
- Good overall value
What people don't like
- No customer restrooms
- Inconsistent operating hours
- Uncharming atmosphere
If you’re seeking genuinely flavorful Mexican cuisine served with a friendly touch, Que Chulada is certainly worth considering. The strong 8.2 Recommendation Score suggests many find it a rewarding visit, particularly for the quality of the dishes and the hospitable service.
However, it’s wise to set expectations for a very casual setting and be aware of potential operational quirks, like inconsistent hours or the lack of certain facilities. Go for the food and the people, and you’ll likely have a good experience.
Similar Restaurants in San Francisco
- Mexican Restaurant
9.3
out of 10
out of 10
689
97.5%
- $$
- Bernal Heights
- Food
- Service
- Ambience
- Mexican Restaurant
8.9
out of 10
out of 10
292
90.8%
- $$
- Lower Nob Hill
- Food
- Service
- Ambience
- Mexican Restaurant
8.9
out of 10
out of 10
306
93.1%
- $$
- Mission District
- Food
- Service
- Ambience
- Mexican Restaurant
8.9
out of 10
out of 10
68
98.5%
- $$
- Silver Terrace
- Food
- Service
- Ambience
- Mexican Restaurant
8.8
out of 10
out of 10
99
90.9%
- $$
- Mission District
- Food
- Service
- Ambience
- Mexican Restaurant
8.7
out of 10
out of 10
115
84.3%
- $$
- South of Market
- Food
- Service
- Ambience
Verdict: Our expert take on Que Chulada
Food (8.4 out of 10)
mentioned by 95% of the guests
When it comes to the food, youre in for a treat! With an excellent score of 8.4 and a good customer satisfaction of 86.5%, its clear why so many rave about it. Out of 207 comments, a whopping 179 celebrate the authentic Mexican food, huge portions, and incredible flavor.
However, a smaller number of 26 comments did point out some areas for improvement, with concerns about food being too salty or dry, occasionally lacking flavor, or even a soggy burrito experience. It seems these are less common occurrences.
Food
207
Reviews
86%
Satisfaction
26
negative
2
neutral
179
positive
Rating distribution
What people like
- Authentic Mexican food
- Generous portions
- Delicious, flavorful food
What people don't like
- Overly salty dishes
- Dry meat
- Lacking flavor
Often praised
- foodThe service was super super good. My experience was fantastic, with excellent food and atmosphere.
- tacosI had the chorizo and asada tacos, and they were incredibly delicious. I can confidently say they are the best tacos I’ve had in SF. The staff were also very sweet, contributing to a great overall experience.
- Foodthe food was out of this world
- flavorAmazing salsa and flavor
- authentic Mexican foodI was pleasantly surprised to discover such delicious authentic Mexican food in this neighborhood. My experience was fantastic, especially with the carnitas and al pastor street tacos, which were incredibly tasty.
- beansbeans and red sauce were great
- burritoI recently moved to SF from LA about a year ago and have been consistently disappointed by the burrito spots in the Mission, like Farolito and Castillito. This place, however, serves the best burrito I’ve had in SF. The salsa is amazing, and the flavor is incredible.
- meatThe torta with carnitas was amazing; it was one of the best carnitas I have ever had. The al pastor burrito hit all the right spots, being well-balanced, structurally sound, with delicious meat and great salsas.
- salsasThe torta with carnitas was amazing; it was one of the best carnitas I have ever had. The al pastor burrito hit all the right spots, being well-balanced, structurally sound, with delicious meat and great salsas.
- Al pastorBoth dishes were excellent, and the spicy orange salsa is the bomb! The Al pastor was seared perfectly. We’ll definitely be back!
Frequently criticized
- enchiladasEnchiladas were drenched in oil, taste was a mix between oil nothing much
- Super BurritoSuper Burrito was mediocre
- beansbeans were room temp
- cheeseMy experience at this taqueria was not great. The Super Burrito was mediocre, and the cheese was not good. I found it to be expensive for a hole in the wall.
- chickenThe chicken was so salty that it hurt my tongue
- chicken enchiladaThe white breast meat filling was super dry
- chilaquileschilaquiles the salsa had too much garlic and very salty inedible
- chili relanochili relano was mediocre
- chips and salsaChips and Salsa wasn’t even good
- drinkbuscar mi bebida en la nevera
If youre craving authentic Mexican food with generous portions and fantastic flavor, this place is definitely worth a try. While a few experiences mentioned overly salty or dry dishes, the overwhelming sentiment suggests youll likely leave satisfied.
Service (7.8 out of 10)
mentioned by 58% of the guests
The service here truly shines, earning a 7.8 score and a 76.6% customer satisfaction rate, which is quite good! Out of 64 observations, 49 rave about the friendly staff, kind owners, and quick service. Many customers highlighted the amazing staff and their unending kindness, making for a truly pleasant experience.
However, not all experiences were perfect, with 14 negative comments. Some folks ran into issues with inaccurate closing hours, leading to disappointment. There were also a few mentions of hygiene concerns, like staff not wearing gloves, and occasional order confusion or what some described as terrible customer service.
Service
64
Reviews
76%
Satisfaction
14
negative
1
neutral
49
positive
Rating distribution
What people like
- Friendly staff
- Quick service
- Kind owners
What people don't like
- Inaccurate hours
- Hygiene issues
- Service confusion
Often praised
- serviceI just had the best shrimp burrito on the planet. The service was super super good. My experience was fantastic, with excellent food and atmosphere.
- staffthe staff offered me drinks and were extremely nice
- ownersI loved their presentation, service, and consistency. The owners are very friendly and create a homey atmosphere. I've tried various items on their menu, and they are always so yummy!
- ServiceService:5
- FoodFood came out super quick
- amazing staffThe food is fantastic; I've tried their tacos, quesadillas, tortas, and burritos, and all have been delicious. This is a gem of a mom & pop shop with great food and an amazing staff. The woman at the front is always kind, and the lunch chef knows how to make some damn good food.
- cookthe cook were both nice and friendly
- customer serviceAmazing customer service!
- daughterdaughter brought me the food to the table she was so sweet
- friendlyVery nice and friendly
Frequently criticized
- hoursclosed at 5pm on a Tuesday. I don't think these hours are accurate
- bathroom accessNo me prestaron el baño
- closing hoursTheir hours online and everywhere else state they close at 8: 00 PM. This was incredibly unprofessional and disappointing, and we won’t be back.
- glovesprepared my food in a very good timely manner BUT with no gloves
- handsdidn’t wash their hands one time
- iPad isn’t workingour iPad isn’t working
- menu signturned around and turned off their menu sign
- order confusionI visited for lunch today and had a great experience. Although there was some confusion with my order that caused it to take longer than usual, the staff handled it exceptionally well. Despite the lunch rush, they offered me drinks and were extremely nice about the situation, showing they truly care about their customers.
- sauces, napkins, waterNo sauces, napkins, water or anything available without asking up front
- servicemal servicio
Overall, if you're looking for a place with genuinely friendly staff and quick service, this spot is a solid choice. Just be sure to double-check their operating hours before you head out, and be aware that a few minor hiccups, like hygiene concerns, have been noted.
Ambience (6.5 out of 10)
mentioned by 39% of the guests
When it comes to the vibe, this spot has a lot of heart! Many folks absolutely adore the homey atmosphere, often describing it as a welcoming and cozy mom & pop shop with a lovely family-run business feel. Its clear that the excellent atmosphere and family-friendly environment resonate with many, contributing to a score of 6.5, which is pretty good, especially with 23 positive sentiments out of 39 total observations.
However, not everyone is completely charmed. Some found the vibe inside a bit bizarre or unsettling, and a few noted it wasnt the most charming-looking place. Practical issues like parking, tired-looking chairs, and the lack of restrooms were also brought up, alongside a strong fried smell.
This mixed bag of experiences contributes to a customer satisfaction of 59%, indicating there's definitely room for improvement in some areas, based on 13 negative comments.
Ambience
39
Reviews
59%
Satisfaction
13
negative
3
neutral
23
positive
Rating distribution
What people like
- Homey mom & pop shop
- Welcoming, cozy atmosphere
- Family-friendly vibe
What people don't like
- Bizarre, off vibe
- No restrooms
- Strong fried smell
Often praised
- atmosphereit's not a fancy schmancy place, I felt comfortable waiting for my order
- AtmosphereAtmosphere:5
- environmentchill environment
- family friendlyKid-friendliness:Family friendly & very hospitable
- family run businesslovely family run business
- family vibenice family vibe
- feel of this placethat is the feel of this place
- locationGood location near the park
- mom & pop shopA gem of a mom & pop shop
- this placeI love this place
Frequently criticized
- atmospherethe vibe of this place gave me a deep sense of unease
- chairsI showed up at 6: 30 PM, but the sign was off and the chairs were up. Their hours online and everywhere else state they close at 8: 00 PM.
- charming looking spotNot the most charming looking spot
- fried smellFried smell was strong
- parkingParking kinda sucks
- placethe place is quiet but not pretty
- place to wash handsno place to wash hands
- restroomsThe food was good. A negative point is that there are no restrooms. The location is good, close to the park, and the value for money is correct.
- signI showed up at 6: 30 PM, but the sign was off and the chairs were up. Their hours online and everywhere else state they close at 8: 00 PM.
- tiredthey looked tired
If youre looking for a casual, family-friendly spot with a cozy, homey feel and dont mind a few quirks like potential parking challenges or a strong kitchen aroma, this place could be a real gem for you. However, if you prioritize modern amenities or a pristine, quiet environment, you might find it a bit rough around the edges.
Value (6.6 out of 10)
mentioned by 22% of the guests
When it comes to value, this spot seems to hit a pretty decent note, with a score of 6.6 putting it squarely in the average range. Many patrons feel theyre getting a good deal, often praising the reasonable prices and noting its worth the visit for the value for money offered. With 11 positive remarks out of 17 total, theres a clear lean towards satisfaction with what you get for your buck.
However, its not a perfect score, and customer satisfaction sits at a mixed 64.7%. Some folks have found the cost to be a bit steep, even calling it expensive for what they received. A few also mentioned the cash only policy as a minor inconvenience, indicating that while many find the prices fair, it's not universally agreed upon, with 5 negative comments raising these points.
Value
17
Reviews
64%
Satisfaction
5
negative
1
neutral
11
positive
Rating distribution
What people like
- Reasonable prices
- Good value
- Worth the visit
What people don't like
- Can be expensive
- Cash only
Often praised
- pricesThe birria and al pastor were fantastic, and the quesobirria taco, featuring fried cheese and birria, was even better. The food was super fresh and very well spiced, offering reasonable prices. However, the pollo was ordinary.
- price16$ for a super burrito is reasonable
- valueso worth
- value for moneyA negative point is that there are no restrooms. The location is good, close to the park, and the value for money is correct.
- worth the visitDefinitely worth the visit
Frequently criticized
- $18Still hungry after spending $18
- cash onlytold me cash only
- costSo disappointed in the taste, texture, and the cost
- parkingI don't think these hours are accurate. I recommend calling first or at least checking before you pay for parking!
- priceExpensive for a hole in the wall
Overall, if youre looking for a place where many find the prices reasonable and the experience worth the visit, its definitely worth checking out. Just be mindful that some find the cost a bit high, and you might want to double-check their payment options before heading over.
How are the prices at Que Chulada?
You’re looking at roughly 17 per person – reported by 70 diners. That puts it in the $11–$20 category. For a Mexican Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most folks spend right in that sweet spot, with prices clustering nicely around the average.
Here’s a quick look at what guests spend per person, based on the latest 70 reviews.
How this restaurant’s value stacks up against similar spots in San Francisco.
For a Mexican restaurant in San Francisco, we think the pricing feels pretty fair. It hits that sweet spot for a good meal without breaking the bank.
Customer Reviews: what people think about Que Chulada
Price per Person
- $11–$20
Visit Type
- Food Exploration
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
10
Best Authentic Mexican Food!
My experience at this restaurant was outstanding. I found the food to be the best Mexican in Richmond, possibly the entire city. It's incredibly authentic, made with fresh and delicious ingredients.
The owners are so nice, and the prices are very reasonable. I truly hope they stay open forever!
- food10
- ingredients10
- owners10
Price per Person
- $11–$20
Visit Type
- Food Exploration
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Noise Level
- Moderate
9
Delicious Mexican Food & Friendly Staff
My experience at this restaurant was fantastic! I enjoyed their simple, yet delicious Mexican food. The veggie burrito and enchiladas were incredibly flavorful, and the beans and rice were also great.
The staff was very friendly, contributing to a positive dining experience.
- veggie burrito9
- enchiladas9
- beans and rice8
Price per Person
- $11–$20
Visit Type
- Food Exploration
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Noise Level
- Quiet
9
Better and Cheaper Than Expected!
I finally decided to try this restaurant after passing it on the bus countless times. My experience was better and cheaper than Gordo around the corner. I ordered the Super quesadilla with Al Pastor, which was very good.
I will definitely be returning for more.
- Super quesadilla with Al Pastor9
- price9
- food9
Price per Person
- $21–$30
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Short (6–15 min.)
2
Mediocre Burrito, High Price
My experience at this taqueria was not great. The Super Burrito was mediocre, and the cheese was not good. I found it to be expensive for a hole in the wall.
It was inconvenient as there were no sauces, napkins, or water available without asking upfront. Even the chips and salsa were not good.
- Super Burrito3
- cheese2
- price2
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Breakfast
9
Deluxe Breakfast Burrito Bliss!
My experience at this restaurant has been consistently great, primarily because of their deluxe breakfast burrito. I also really enjoy the accompanying house hot sauce. It's "Dios mio it's friggin good.
" I admit I feel a bit guilty for not trying other menu items, as I keep returning for the burrito, but I promise I'll branch out someday.
- deluxe breakfast burrito10
- house hot sauce9
What Que Chulada offers
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Popular for
- Dinner
- Lunch
- Breakfast
- Solo dining
Amenities
- Restroom
Offerings
- Alcohol
- Beer
- Small plates
- Quick bite
Dining options
- Dinner
- Lunch
- Breakfast
- Dessert
Service Options
- Dine-in
- Takeout
- Delivery
Parking
- Usually plenty of parking
- Paid street parking
Atmosphere
- Cozy
- Casual
FAQs
Is Que Chulada accessible for guests with mobility needs?
Yes, Que Chulada ensures a comfortable visit for everyone. You will find a wheelchair accessible entrance, seating, and restroom, making it easy to navigate the space.
What dining options are available at Que Chulada, and is it suitable for children?
Que Chulada offers a full range of dining options, including breakfast, lunch, and dinner, plus dessert. It is also considered good for kids, making it a family-friendly destination.
What is the overall customer sentiment for Que Chulada?
Que Chulada has a good overall Restaurant Score of 8 out of 10, with Customer Satisfaction at 80.1%. Customers particularly praise the Food (8.4) and Service (7.8), while Value (6.6) and Ambience (6.5) are considered average.
What kind of food can I expect at Que Chulada?
You can expect delicious and authentic Mexican food at Que Chulada. Many opinions highlight the quality of the tacos and burrito , with special mentions for Al pastor and carnitas .
What is the atmosphere like at Que Chulada?
Que Chulada is often described as a mom & pop shop with a nice family vibe and a chill environment . However, some customers note it’s not the most charming looking spot and there are no restrooms available.