Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
Reviews
Satisfaction
The restaurant Primos is a vibrant Mexican restaurant nestled in the heart of San Diego’s Point Loma neighborhood. You’ll find a casual atmosphere perfect for enjoying delicious food and drinks.
Whether you’re looking for a quick bite, late-night food, or happy hour specials, this spot has you covered. It’s a welcoming place where you can relax and savor authentic flavors.
Primos offers a generally pleasant experience, with many guests appreciating the friendly staff who often make them feel like family. The atmosphere is frequently described as fun and welcoming, providing a comfortable spot for a meal.
However, some visits have been marred by concerns regarding customer service, with reports of rudeness and long waits. Additionally, issues like overly loud music and cleanliness in certain areas have occasionally detracted from the overall dining experience.
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Satisfaction
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Primos holds an overall 6.6 score, indicating an average to good experience, supported by a 64% customer satisfaction rate. Guests frequently discuss the Food (6.6) and Service (6.7), both landing in the average-to-good range.
While many praise the flavorful dishes and attentive staff, some experiences suggest inconsistency in these areas. The Ambience (7.2) generally receives positive remarks, though specific issues like loud music are noted.
Value (5.4) is a more mixed bag, with some finding good deals while others feel prices are high for the portions. This assessment is drawn from 431 customer opinions, with 276 positive and 133 negative observations.
With a 6.8 recommendation score, Primos presents itself as a place with potential, offering a generally pleasant dining experience for many. If you’re seeking a casual spot with a lively feel and a chance for some tasty Mexican fare, it could be worth a visit.
However, be prepared for potential inconsistencies in service and value, and perhaps a louder environment. If these factors are critical to your dining enjoyment, you might find the experience less satisfying.
It’s a place that can hit the mark, but also has its drawbacks.
When it comes to the food, many diners are quite pleased, with a solid 6.6 score and 63.7% customer satisfaction, suggesting a generally positive, though mixed, experience. Based on 170 positive remarks, guests often rave about the generous portions, especially the monster burritos, and appreciate the fresh ingredients and flavorful dishes. The extensive menu also offers a wide variety for everyone.
However, not all experiences hit the mark, with 81 negative comments highlighting some areas for improvement. Concerns frequently mention chewy meat and dishes lacking flavor, alongside disappointment with fake guacamole and undercooked tortillas. Some also felt certain items were small or had too little meat, despite the overall generous portions.
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If youre looking for generous portions and a wide menu, this spot could be a good bet, but be aware that consistency in flavor and ingredient quality can be a mixed bag. Its worth trying for the popular monster burritos, but some dishes might disappoint.
When it comes to service, this spot generally hits a good note, scoring a 6.7. Many of the 45 positive comments out of 69 total remarks highlight the incredibly attentive and friendly staff, often making customers feel like family. Youll frequently hear praise for the fast service and excellent customer service, with staff members like Rosie even getting special mentions for their kindness and attention.
However, the customer satisfaction sits at a more mixed 65.2%, suggesting theres room for improvement. The 23 negative observations frequently mention rude staff, specifically a girl behind the counter, and frustratingly long waiting times for orders. Some even felt the overall customer service was horrible or unprofessional, leading to a less than friendly experience.
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Overall, service here is a bit of a mixed bag. While youll likely encounter friendly, fast staff who make you feel welcome, be prepared for the possibility of longer waits or less-than-stellar interactions. If you value quick, attentive service, its generally a good bet, but there's a chance you might hit an off day.
The vibe here is generally quite positive, with a 7.2 score indicating a good atmosphere and a solid 77.6% customer satisfaction. Many of the 45 positive remarks highlight the great Atmosphere, vibes and environment, and decor. Guests also appreciate the ample parking options, the pleasant outdoor seating, and the dog friendly patio, making it a comfortable spot to hang out.
However, not everything is perfect, as 11 negative comments point out some areas for improvement. Issues like a coed bathroom with a urinal and the presence of flies were off-putting for some. Loud music also impacted the overall atmosphere negatively for a few, and there were concerns about general cleanliness and a nasty kitchen mentioned by one guest.
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If you're looking for a place with a generally good vibe, plenty of parking, and nice outdoor seating, this spot is worth checking out. Just be aware that some guests have noted issues with flies, loud music, and the bathroom setup, which might be dealbreakers for you.
When it comes to value, many folks find some real gems here! With 16 positive remarks out of 37 total, customers often praise the great value and feel its worth every penny, especially with great daily deals and a good happy hour. While the overall score for value sits at an average 5.4, there are definitely opportunities to enjoy good food on a budget.
However, its not all sunshine and savings. With 18 negative comments, some customers feel the place is overpriced and expensive, noting an increase in prices and that its simply not cheap. The customer satisfaction for value is a mixed 43.2%, indicating that many feel the cost doesnt always match the quality or portion sizes.
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When it comes to value, its a bit of a gamble. If you hit their daily deals or happy hour, youll likely find it worth every penny. Otherwise, be aware that some items might feel overpriced or expensive, so choose your order carefully.
You’re looking at roughly 19 per person – reported by 95 diners. That puts it in the $11–$20 category. For a Mexican Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most guests find themselves spending right around this average, with prices clustering nicely in the $11–$20 range.
Here’s a quick look at what guests spend per person, based on the latest 95 reviews.
How this restaurant’s value stacks up against similar spots in San Diego.
Overall, we think the pricing feels pretty fair for a Mexican Restaurant in San Diego. It offers good value without breaking the bank, making it a solid choice for a tasty meal.