Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Port of Subs – Las Vegas
Port of Subs - Las Vegas
Photo from Port of Subs
Port of Subs at a glance
Las Vegas Rancho Charleston
- 🥪 Sandwich Shop
$$
Price per Person $11–$20
mentioned by 61 of the guests
#79 out of 192 places to eat in Las Vegas
#2 Sandwich Shop out of 15 in Las Vegas
Good
7.2 out of 10
Food
Service
Ambience
Value
255
Reviews
71%
Satisfaction
Often praised
- Friendly service
- Clean atmosphere
- Fresh sandwiches
Frequently criticized
- Hygiene concerns
- Slow service
- Poor conduct
The sandwich shop Port of Subs in Las Vegas’s Rancho Charleston neighborhood is your go-to spot for a quick and satisfying meal. You’ll find a casual and quiet atmosphere perfect for enjoying a delicious sub.
This popular Las Vegas Sandwich Shop is known for its healthy options, making it a great choice when you’re looking for a fresh bite. Whether you’re grabbing lunch or dinner, you can expect a convenient and pleasant experience.
Overview: Introducting Port of Subs
Port of Subs often leaves a positive impression, particularly with its excellent service and friendly staff who are frequently praised for their welcoming approach. Many find the atmosphere to be a clean location and a pleasant spot for a quick meal.
However, some experiences suggest inconsistencies, especially concerning wait times and occasional employee behavior issues. While the food generally satisfies, there are instances where soggy bread or concerns about not enough meat have been noted, impacting overall satisfaction.
Good
7.2
out of 10
255
Reviews
71%
Satisfaction
68
negative
6
neutral
181
positive
Overall, Port of Subs achieves a respectable 7.2 on our scale, with customer satisfaction standing at a solid 71%. This indicates a generally positive experience for many patrons.
Based on 255 customer remarks, with 181 positive and 68 negative, the feedback provides a clear picture of what to expect. Digging deeper, Service shines with a strong (7.7), often highlighted for its attentive and friendly staff.
The Ambience also contributes positively (7.0), frequently described as clean and welcoming. While the Food receives a good (6.8), some comments suggest room for improvement in consistency.
The primary area for development appears to be Value (5.1), which customers sometimes find less compelling.
What people like
- Friendly, attentive service
- Clean, pleasant atmosphere
- Fresh, satisfying sandwiches
What people don't like
- Hygiene concerns
- Inconsistent service speed
- Employee conduct issues
Port of Subs generally offers a pleasant experience, especially if you appreciate attentive service and a clean environment. With a recommendation score of 7.1, it’s a place many customers would suggest.
It’s a solid choice for a quick meal, particularly when you’re looking for a reliable sandwich spot. However, be mindful of potential inconsistencies in service speed and occasional hygiene concerns.
If these aspects are crucial for you, it might be worth considering. For those prioritizing friendly interactions and a tidy setting, Port of Subs could be a suitable option.
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Verdict: Our expert take on Port of Subs
Food (6.8 out of 10)
mentioned by 73% of the guests
When it comes to food, this spot offers a pretty solid experience, landing a score of 6.8 with a 67.8% customer satisfaction rate. Many guests rave about the fresh subs made with high-quality ingredients and generous portions. You'll often find praise for the delicious sandwiches and the ability to customize your meal, ensuring a personalized and satisfying bite.
Based on 59 positive remarks out of 87 total, the freshness and taste are often highlighted. However, not every food experience hits the mark. Some diners have encountered issues like soggy sandwiches or a noticeable lack of enough meat, leading to a less-than-ideal meal.
There are also comments about sloppy mess in preparation and concerns over overall poor food quality in certain instances. These points, noted in 24 negative comments, suggest inconsistency in execution.
Food
87
Reviews
67%
Satisfaction
24
negative
4
neutral
59
positive
Rating distribution
What people like
- Fresh, quality ingredients
- Generous portions
- Customizable sandwiches
What people don't like
- Soggy, bad bread
- Not enough meat
- Sloppy preparation
Often praised
- foodI was greeted by David and Ayvah, who were fantastic. This location was clean, the food looked fresh, and the staff was friendly. Overall, a great visit!
- sandwichI guess I'll have to visit the location to find out the best options. The bonus is that while I'm there, I can get a sandwich 🥪. The service, atmosphere, and food all received a 5-star rating.
- sandwichesTheir patience and multitasking skills were truly impressive, making the entire process completely satisfying. The kindness and kind words they offered while making the sandwiches were very humbling. Dawn, in particular, was very humble while preparing multiple sandwiches, each with different specifications.
- subsMy experience at the restaurant was just right. I had really good subs and appreciated the good people working there. The cookies were better than most, and I'll be back for more of those too.
- breadMy experience at the restaurant was centered around a fantastic sandwich. I loved the #13, which is normally pastrami & turkey, but I customized it with pepper jack cheese on cheddar jalapeno topped bread. It was a truly satisfying meal.
- FoodFood:5
- SandwichSandwich was amazing
- Tunashe made it fresh for me
- best foodthis was the best food that we ate in Vegas
- chipsCookie, chips and drink arrived okay
Frequently criticized
- sandwichWhen my sandwich was being wrap I could see it fall apart.
- breadI can't comment on the atmosphere as I didn't enter the building. My experience was with a sandwich I ordered online, which arrived soggy and on the wrong kind of bread. Despite usually giving some leeway for online orders, this sandwich was practically unpalatable and just all around gross.
- sandwichessandwiches that were just thrown together and was nothing but a big mess
- Pepperchini breadasked for the Pepperchini bread and he says that he doesn’t have it
- enough meatworst about adding enough meat
- food preparationI strongly urge management to address this issue. Better training in customer service, a clear standard for food preparation, and a focus on creating a respectful work environment would go a long way. If Jamall is unwilling or unable to meet these basic expectations, it may be time to replace him with someone who takes pride in their work and treats customers and coworkers with the respect they deserve.
- food qualitythe food quality is consistently not fresh and lacks good taste.
- hair in sandwichfound the longest thicker black piece of hair in my sandwhich
- meatMeat is almost nonexistent on the sandwich
- meatsthey should STRONGLY consider changing
If you're looking for fresh, customizable subs with generous portions, this place is often a hit. However, be aware that some experiences mention inconsistent quality or sloppy preparation, so it might be a bit of a gamble.
Service (7.7 out of 10)
mentioned by 87% of the guests
Alright, lets talk service! This spot generally hits the mark, boasting a good score of 7.7 and a solid 75.8% customer satisfaction. Out of 128 customer remarks, a whopping 97 were positive, praising the friendly staff, fast service, and attentive team.
Many highlighted hassle-free catering and a great overall experience, often mentioning specific employees by name for their excellent work. However, its not all smooth sailing, with 31 negative comments pointing to areas for improvement. Some folks experienced long waiting times, carelessness in preparation, and inconsistent employee behavior.
Issues like online order mishaps and slow service were also noted, suggesting that while often great, the service can sometimes be a bit of a mixed bag.
Service
128
Reviews
75%
Satisfaction
31
negative
0
neutral
97
positive
Rating distribution
What people like
- Friendly staff
- Fast service
- Attentive team
What people don't like
- Long waiting times
- Inconsistent service
- Careless preparation
Often praised
- serviceLeaving Vegas and needing a quick bite before I left, I searched for sandwiches on Google Maps and found this place. Located in more of an industrial complex, I got a great sandwich with excellent service. I don't live in the area, but if I did, I'd come back again.
- staffI was greeted by David and Ayvah, who were fantastic. This location was clean, the food looked fresh, and the staff was friendly. Overall, a great visit!
- customer serviceI love it! This place has great customer service and the employees are great. The food and atmosphere also received top marks.
- DavidThey were very attentive and kept the place clean. I especially loved how Corey works, and David has an amazing personality, making him great for the front line. I will definitely be coming back soon.
- catering ordermade our last minute catering order quickly, correctly and super delicious
- employeestheir customer service is always great and they are very welcoming
- kindnessTheir kindness And kind words throughout making the sandwiches were very humbling
- BrandonHonestly a stand-up guy
- ClaudiaClaudia was sweet and had a nice smile.
- CoreyI love how he works
Frequently criticized
- waitI got wait 15 minutes.
- waiting timeI love Port of Subs, but this was my first time trying this location and I was disappointed. Despite having 6 people on shift (3 in the back and 3 in front), it took forever to get a sandwich. The people in the front were so slow; I could tell one was high as a kite.
- aggravationor aggrevation
- carelessnessslap ingredients together with a level of carelessness
- catering ordernavigate website to place catering order a challenge
- coworker treatmentWhat made the experience even worse was Jamall’s attitude. He was curt with me as a customer, but even more concerning was how he treated his coworkers — interrupting them, snapping at them, and creating a visibly tense atmosphere behind the counter. It’s clear that his behavior is affecting not only the customer experience but also the team dynamic.
- customer attitudeHe was curt with me as a customer
- customer servicethe lack of customer service here is crazy
- deliveryThe order also messed up delivery
- employee behaviorI rarely leave negative reviews, but I feel compelled to share my recent experience at Port of Subs, specifically due to the behavior of one of the employees, Jamall. From the moment I approached the counter, Jamall seemed impatient and rushed.
Overall, the service here is generally a strong point, making it a good bet for a pleasant dining experience. While there might be occasional hiccups with speed or order accuracy, the positive interactions often outweigh the negatives. If you value friendly and attentive staff, it's definitely worth a visit!
Ambience (7 out of 10)
mentioned by 28% of the guests
The vibe here generally hits the mark, with a good score of 7 for ambience. Many guests loved the great atmosphere and warm, inviting energy, often noting how clean and well-maintained the restaurant was. People also appreciated the quiet noise level, wheelchair accessible features, and great location, making it feel like a hidden gem for families.
This positive sentiment comes from 20 positive comments out of 30 total. However, the customer satisfaction is a more mixed 66.7%, with 8 negative comments raising serious concerns. Some described a tense atmosphere behind the counter and questioned hygiene inspection standards.
Several reports mentioned unsanitary conditions, including a nasty meat cutting machine and major health concerns regarding staff practices, suggesting a disregard for customer health.
Ambience
30
Reviews
66%
Satisfaction
8
negative
2
neutral
20
positive
Rating distribution
What people like
- Warm atmosphere
- Clean premises
- Wheelchair accessible
What people don't like
- Hygiene issues
- Health hazards
- Tense atmosphere
Often praised
- atmospherethe service and atmosphere were top-notch
- locationThis location was clean
- storeAlways clean and welcoming!
- AtmosphereAtmosphere:5
- busyI particularly appreciated that the veggies were always fresh. It's a true hidden gem, and it was never too busy during my visit.
- clean and well-maintainedrestaurant was clean and well-maintained
- cleanlinessvery attentive and clean
- energygreat energy
- familyour whole family enjoyed our first time there!
- hidden gemit's a little hidden gem
Frequently criticized
- customer healththis location doesn’t care of their customer health and wellbeing
- health hazardThis is a major health concern. Furthermore, one of the managers allowed their 10-year-old son to prepare food in the back, which is a significant health hazard. I will be reporting this to the health district.
- hygiene inspectionHow does this pass hygiene inspection with the state?
- hygiene issuesI observed staff members wearing gloves while making sandwiches and then immediately using the register without changing gloves, touching a germ-filled screen. This is a major health concern. Furthermore, one of the managers allowed their 10-year-old son to prepare food in the back, which is a significant health hazard.
- locationThis location was unsanitary
- meat cutting machinethe meat cutting machine was nasty
- tense atmospherecreating a visibly tense atmosphere behind the counter
- work environmentI strongly urge management to address this issue. Better training in customer service, a clear standard for food preparation, and a focus on creating a respectful work environment would go a long way. If Jamall is unwilling or unable to meet these basic expectations, it may be time to replace him with someone who takes pride in their work and treats customers and coworkers with the respect they deserve.
If you're looking for a place with a generally pleasant atmosphere and good accessibility, it might be worth a visit. However, be aware that some serious hygiene and cleanliness issues have been reported, which could be a dealbreaker for those prioritizing health and safety.
Value (5.1 out of 10)
mentioned by 12% of the guests
When it comes to value, some diners found things to cheer about, praising the amazing pricing and suggesting to look for great deals online for a price friendly experience. With 5 positive comments among 10 total, theres a sense that some customers appreciate the affordability, especially for catering or specific items like subs. However, the experience isnt universally positive.
Other patrons felt it was a waste of money and not worth the money, with some even regretting paying a tip or questioning a charge for a small item. The overall score for value sits at an average 5.1, with customer satisfaction at a mixed 50%, reflecting this divided sentiment across 5 negative remarks.
Value
10
Reviews
50%
Satisfaction
5
negative
0
neutral
5
positive
Rating distribution
What people like
- Amazing pricing
- Online deals
- Price friendly
What people don't like
- Waste of money
- Not worth it
- Regretted tip
Often praised
- amazing pricingamazing pricing for all they did!!
- deals onlineLook for great deals online
- pricedecent price for my turkey and salami subs
- price friendlyhassle free price friendly catering service
- price per personprice per person is reasonable
Frequently criticized
- moneyThe turkey was slimy and smelled bad. Yep, waste of my money. Never again.
- chargegoes to the register and rang up a charge for 1 small sandwich
- money backdemanded all my money back including the tip
- tipwish I didn’t pay for a tip
Value here is a mixed bag, so approach with caution. While some find deals online and price friendly options, others felt it was not worth the money. Its worth trying if youre strategic, but don't expect universal satisfaction.
How are the prices at Port of Subs?
On average, you’ll spend around $19 per person – from 61 guests. That puts the restaurant in the $11–$20 category. For a Sandwich Shop, that’s mid-range, maybe slightly above.
Looking at what others have spent, most diners find themselves in that $11–$20 sweet spot, though there are definitely some budget-friendly options and a few premium choices if you’re feeling fancy.
Here’s a quick look at what guests spend per person, based on the latest 61 reviews.
How this spot’s value stacks up against similar restaurants in Las Vegas.
Overall, we think the pricing here feels pretty fair for a Sandwich Shop, especially considering the Las Vegas scene. It’s a solid mid-range option.
Customer Reviews: what people think about Port of Subs
Visit Type
- Delivery
Group Type
- Large Group
Group Size
- Large Group
Service Type
- Takeout
Meal Type
- Lunch
8
Love Port of Subs, Website Challenging
I love Port of Subs, but trying to navigate the website to place a catering order for 55 people was a challenge. I guess I'll have to visit the location to find out the best options. The bonus is that while I'm there, I can get a sandwich 🥪.
The service, atmosphere, and food all received a 5-star rating.
- sandwich10
- Service10
- Atmosphere10
- website3
- catering order3
Visit Type
- Quick Meal
Wait Time
- Short (6–15 min.)
9
Great Service and Fresh Food
My experience at this restaurant was excellent. The location is great, and the staff are always nice and quick. Everything served seemed fresh.
I especially want to highlight JOSEPH, who is always on point.
- location8
- staff9
- everything8
Service Type
- Dine-in
10
Amazing Service from David!
My experience at this restaurant was outstanding, largely due to the incredible service provided by David. He was such a help, and I am incredibly grateful for his assistance. I highly recommend this place, especially if you have the chance to interact with David.
GIVE THIS MAN A RAISE!
- David10
- help10
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Moderate (16–30 min.)
9
Excellent Service and Perfect Order!
My experience at this restaurant was fantastic, largely due to the exceptional service provided by a nice gentleman named Mike. Even though they were busy, he was kind and ensured my order was done perfectly 👌.
- service10
- order10
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Noise Level
- Quiet
9
Friendly Staff, Fresh Ingredients, Clean Restaurant
My experience at this restaurant was fantastic! The staff were incredibly friendly and fun, and also very efficient. I was impressed by the fresh ingredients used in my meal, and the restaurant was clean.
Overall, a great dining experience.
- staff10
- ingredients9
- restaurant9
What Port of Subs offers
Crowd
- Family-friendly
- Tourists
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Healthy options
- Vegetarian options
- Quick bite
Dining options
- Catering
- Breakfast
- Counter service
- Dessert
- Dinner
- Lunch
Service Options
- No-contact delivery
- Onsite services
- Takeout
- Dine-in
- Delivery
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Casual
- Quiet
FAQs
What can you expect to find on the menu and for dining at Port of Subs in Las Vegas?
At Port of Subs, you can enjoy a variety of healthy and vegetarian options, perfect for a quick bite. They offer breakfast, lunch, and dinner, with counter service available. You can choose from dine-in, takeout, delivery, or even no-contact delivery for your convenience. Catering services are also provided.
Is Port of Subs in Rancho Charleston accessible, and what are the parking options?
Yes, Port of Subs is fully accessible, featuring a wheelchair-accessible entrance, parking lot, seating, and restroom. For parking, you’ll find free street parking and a free parking lot, usually with plenty of space available, making your visit hassle-free.
What is the overall customer sentiment for Port of Subs?
Port of Subs has a Restaurant Score of 7.2 and a Customer Satisfaction of 71%. Customers generally appreciate the Service (7.7), Ambience (7.0), and Food (6.8), though Value (5.1) is seen as average.
What do customers particularly like about Port of Subs?
Customers frequently praise the excellent service and friendly staff, often noting the clean location and welcoming atmosphere. Many also find the sandwiches to be fresh and satisfying.
Are there any common issues or concerns at Port of Subs?
Some customers have reported long wait times and occasional employee behavior issues. There have also been concerns regarding hygiene issues and inconsistent food preparation.