Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
Reviews
Satisfaction
The Hawaiian restaurant Poke Delish in San Francisco’s vibrant Mission Bay neighborhood invites you to discover a world of fresh, healthy flavors. You’ll find a welcoming, casual atmosphere perfect for a quick bite, offering delicious healthy options that cater to your well-being.
Whether you’re grabbing lunch or a late-night meal, you’re in for a treat.
Poke Delish offers a customizable poke experience, where many appreciate the fresh ingredients and the ability to build your own bowl with plenty of toppings. The quick service and friendly staff also contribute to a pleasant visit for some.
However, some diners have noted concerns regarding the quality of the rice, which can be undercooked or unseasoned, and the perceived value, with issues around portion sizes and paid add-ons not being included.
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Looking at the overall picture, Poke Delish holds a 4.9 score, placing it in the average range. However, Customer Satisfaction sits at a rather low 39.7%, indicating a significant number of patrons leave less than pleased.
This divergence suggests that while some aspects are well-received, there are notable areas causing disappointment among a substantial portion of diners, based on 126 customer comments. Delving deeper, the Ambience (8) stands out as a strong point, while Service (6.5) is considered average.
The core offering, Food (4.8), also falls into the average category, with many comments about its quality. Unfortunately, Value (3.4) is a clear area for improvement, often cited as a concern.
There were 50 positive remarks and 64 negative ones, showing a slight lean towards negative experiences.
With a 5.1 Recommendation Score, Poke Delish presents a mixed offering. If you prioritize a pleasant setting and the ability to customize your meal with a variety of toppings, you might find it a suitable option for a quick bite.
However, be mindful of potential inconsistencies in food quality, particularly with the rice and fish portions, which could impact your overall satisfaction. It’s a place that could satisfy a craving, but perhaps with tempered expectations regarding value and consistency.
Let's talk food! Many of the 33 positive comments among the 85 total opinions highlight the delicious and freshness of the ingredients, especially the generous poke serving and the fantastic unlimited toppings. The ability to build your own bowl is a big hit, with many finding their meals super fresh, tasty, and filling, perfect for a quick bite or casual takeout.
Despite these upsides, the food experience is a bit of a mixed bag, with a score of 4.8 (average) and customer satisfaction at a poor 38.8%. The 45 negative remarks frequently point to issues with the rice being overwhelming, undercooked, or unseasoned. There are also concerns about the meager amount of fish, inconsistent portion sizes, and a general lack of flavor, sometimes even leading to food poisoning reports.
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If you're looking for a highly customizable poke experience with fresh toppings, you might find something to love here. However, be wary of potential issues with rice quality and fish portions, which could lead to a disappointing meal.
When it comes to service, many diners found a lot to appreciate, with 9 positive remarks among the 14 total comments. Guests frequently praised the friendly staff and kind customer service, noting how nice and friendly the folks were. There were also positive comments about the wait time, with some experiencing super fast service and no lines, contributing to a 6.5 score that leans towards average.
However, it wasnt all smooth sailing, as 4 negative observations surfaced. Some customers encountered a person at the window who was described as rude and short, leading to disappointment. There were also general complaints that the service unfortunately wasnt great, and one comment even mentioned a misleading owner’s response.
This mixed feedback contributes to a customer satisfaction of 64.3%, indicating there's definitely room for improvement.
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Overall, service here is a bit of a mixed bag. While many appreciate the friendly and quick interactions, there are definite concerns about occasional rudeness and inconsistent quality. If youre looking for consistently stellar service, you might find it hit or miss, but for a generally pleasant experience, its worth a try.
The vibe here is definitely a winner! With a solid score of 8, the ambience is rated as good, and customer satisfaction is also good at 71.4%. Based on 5 positive observations out of 7 total, guests are really enjoying the overall atmosphere.
People particularly love the general ambience, the fantastic location, the lovely outdoor space, and the amazing seating arrangements. What's even better is that out of all the feedback, there were absolutely no negative comments or concerns about the ambience. This suggests the restaurant has truly nailed the atmosphere, ensuring a consistently pleasant and enjoyable environment for everyone who visits, without any noticeable drawbacks.
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If youre looking for a place with a great atmosphere, this spot is definitely worth checking out. The ambience, outdoor space, and seating are consistently praised, making it a strong choice for a pleasant dining experience. Youre likely to be impressed by the overall vibe.
Some customers found a silver lining, appreciating the good deal on a custom bowl and feeling it was worth it for the amount of food. These 3 positive remarks suggest that for some, the value proposition hit the mark, offering a satisfying experience. However, the overall sentiment regarding value is quite low, reflected in a score of 3.4, which is poor.
Customer satisfaction also struggles at a mere 15%, indicating significant disappointment. Out of 20 comments, 15 voiced concerns about the price being expensive, especially due to add on costs and the perceived small amount of fish for what they paid.
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If youre looking for a budget-friendly meal, this might not be your best bet, as many found it quite expensive for what you get. While a few enjoyed a good deal on a custom bowl, be prepared for potential add on costs' that can quickly inflate the final price. Proceed with caution if value is your top priority.
You’re looking at roughly 22 per person – reported by 12 diners. That puts it in the $21–$30 category. For a Hawaiian Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
The data shows that most diners spend between 11 – 30 $, with the largest group (7 out of 12) landing squarely in the $21–$30 bracket. This means prices are quite consistent around that average.
Here’s a quick look at what guests spend per person, based on the latest 12 reviews.
See how this restaurant’s value stacks up against similar spots in San Francisco.
For a Hawaiian spot, we think this pricing feels pretty fair. It offers a good balance without breaking the bank, making it a solid choice for a casual meal.