Accessibility
- Wheelchair accessible entrance
oChef » Pho Than Brothers – Seattle
Pho Than Brothers - Seattle
Photo from Pho Than Brothers
Pho Than Brothers at a glance
Seattle West Campus
- 🍜 Vietnamese Restaurant
$$
Price per Person $11–$20
mentioned by 19 of the guests
#753 out of 858 places to eat in Seattle
#16 Vietnamese Restaurant out of 19 in Seattle
Average
5.9 out of 10
Food
Service
Ambience
Value
165
Reviews
55.8%
Satisfaction
Often praised
- Flavorful Broth
- Fast Service
- Good Value
Frequently criticized
- Cleanliness Issues
- Dish Quality
- Poor Service
The restaurant Pho Than Brothers, a Vietnamese Restaurant located in Seattle’s vibrant West Campus neighborhood, invites you to experience authentic flavors. You’ll find a welcoming spot where healthy options are readily available, making it a great choice for a nourishing meal.
Whether you’re seeking a quick bite or a relaxed dinner, this casual eatery offers a comfortable setting for you to enjoy.
Overview: Introducting Pho Than Brothers
Pho Than Brothers offers a straightforward experience where the focus is clearly on the food itself. Many appreciate the flavorful `broth` and quality `meat` in their pho, often noting generous `portions`.
The `service` is frequently described as very quick and efficient, making it a reliable choice for a speedy meal. However, some experiences at Pho Than Brothers point to concerns regarding the `cleanliness` and overall `atmosphere` of the dining space.
There are also mentions of declining `quality` in some dishes and recent increases in `prices`, which might impact its long-standing value proposition for some patrons.
Average
5.9
out of 10
165
Reviews
55.8%
Satisfaction
68
negative
5
neutral
92
positive
Overall, Pho Than Brothers receives an average `Restaurant Score` of `5.9`, with `Customer Satisfaction` sitting at a mixed `55.8%`. This assessment comes from 165 customer remarks, showing a slight lean towards positive experiences with 92 positive comments compared to 68 negative ones.
It suggests a place that delivers adequately but leaves room for improvement in certain areas. Looking closer at specific aspects, the `Food` scores an average (6), yet it’s the most discussed topic, indicating its central role.
`Service` also lands in the average range (6.1), often highlighted for its speed. `Value` is similarly rated (6.1), though some recent price changes have been noted.
The `Ambience` (4.8) is where the restaurant shows the most opportunity for enhancement, with several comments pointing to its dated or unclean aspects.
What people like
- Flavorful pho broth
- Efficient, fast service
- Generally good value
What people don't like
- Cleanliness concerns
- Inconsistent dish quality
- Occasional poor service
Pho Than Brothers presents a mixed picture, offering a quick and generally satisfying meal for those prioritizing speed and value. With a `Recommendation Score` of `5.9`, it’s a place that can serve its purpose well if you’re looking for a straightforward pho experience without high expectations for the dining environment.
If you’re seeking a no-frills spot for a decent bowl of pho and appreciate quick service, it’s worth considering. However, if ambience and consistent quality across all dishes are paramount, you might find yourself looking elsewhere for a more refined experience.
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Verdict: Our expert take on Pho Than Brothers
Food (6 out of 10)
mentioned by 83% of the guests
When it comes to the food, many guests absolutely adore the offerings, with 48 positive remarks out of 84 total observations praising the delicious pho, rich broth, and tender meat. The generous portions and the delightful complimentary cream puffs are frequently celebrated, adding a sweet touch to a flavorful meal. Yet, the culinary journey isn't always smooth, as reflected by a mixed customer satisfaction of 57.1% and an average score of 6.
About 32 critical observations mention concerns about the meat quality, inconsistent pho broth, and occasionally overcooked noodles. More alarmingly, there have been reports of foreign objects like wax paper and plastic found in dishes, alongside issues with food allergy communication.
Food
84
Reviews
57%
Satisfaction
32
negative
4
neutral
48
positive
Rating distribution
What people like
- Delicious pho
- Flavorful broth
- Complimentary cream puffs
What people don't like
- Foreign objects in food
- Inconsistent broth
- Bad meat quality
Often praised
- phoI absolutely love this place! It serves the best pho on the ave, and I prefer it over other places. The meat is good, and the broth is the most flavorful of the other stores.
- foodAbsolutely delicious food
- brothI visited after a long time due to nostalgia, and it was as delicious as I remembered. The broth is rich and suits my taste, which I really like. I also recall it being good for relieving hangovers.
- Phothe Pho is always consistently amazing
- cream puffsstill serving the cream puffs! One of my most unique and nostalgic
- meatIt serves the best pho on the ave, and I prefer it over other places. The meat is good, and the broth is the most flavorful of the other stores. Overall, it's a great place.
- portionsthe portions are a lot bigger than i thought
- FoodFood:5
- Great foodGreat food for the price
- beef photheir beef pho was simply extraordinary
Frequently criticized
- phoMy experience at this restaurant was marked by a lot of traffic, which is surprising given that it likely serves the worst pho on the AVE. Adding to the unpleasant atmosphere, a rude guy was just sitting on a table barking orders, which was quite weird during the lunch rush.
- meatThe smell inside was terrible. I was served stale broth and the meat smelt rotten. I only managed to eat a few bites before leaving.
- qualityMy experience at this restaurant has unfortunately been a downward spiral over the past couple of years. The prices are going crazy, but the quality is no longer there. Most importantly, they no longer have the free puffs!
- brothhad to do a lot to the broth to get it to have any flavor
- NoodlesNoodles were very over cooked
- PLASTICHad PLASTIC in my pho
- PhoThe Pho was sub par
- appetiteSo I lost my appetite
- beefbeef comes out still frozen and chewy
- beef brothveggie pho but they served it with beef broth
If you're craving a potentially delicious bowl of pho, especially with those beloved cream puffs, it might be worth a try. However, be mindful of the reported inconsistencies in food quality and the concerning mentions of foreign objects, which could make for a disappointing experience.
Service (6.1 out of 10)
mentioned by 60% of the guests
Service at this spot is a bit of a mixed bag, landing an average score of 6.1 and a customer satisfaction of 60.5%. However, many guests rave about the quick service and efficiency, with 26 positive comments out of 43 total. You'll often encounter friendly smiles and attentive staff who are quick to serve, making for a speedy dining experience.
On the flip side, 17 negative comments point to areas needing improvement. Some patrons reported encountering a rude guy or a server who was on his phone, leading to poor customer service. Concerns about service attitude and general staff treatment also surfaced, suggesting that not all interactions are consistently positive, with issues like inconsistent business hours also mentioned.
Service
43
Reviews
60%
Satisfaction
17
negative
0
neutral
26
positive
Rating distribution
What people like
- Quick service
- Efficient staff
- Friendly owners
What people don't like
- Rude staff
- Staff on phone
- Inconsistent hours
Often praised
- serviceI used to dislike pho, but my experience at Pho Than Brothers has completely changed my view. I visited for work with a client and was impressed by the absolutely delicious food and very quick service. I will definitely be back very soon.
- ServiceService:5
- attentiveThey're very attentive
- consistencyknow exactly what I will get everytime I come
- coupleThe couple that run the place also have to be the hardest working people
- efficiencyso efficient and standardized
- fast serviceI remember this Vietnamese restaurant, which has several branches in the Seattle area, for its affordable prices and fast service. If you expect the level of a low-cost fast-food restaurant, you won't be disappointed, but it's best to overlook aspects like cleanliness or friendly service.
- great serviceMy experience at this restaurant was very positive. It's a casual place with great service and a friendly atmosphere. The food was excellent; my friend thoroughly enjoyed his medium bowl with brisket and extra noodles, even finishing it in an impressive 8 minutes!
- ownerThe owner is incredibly friendly
- ownersthe owners are very friendly and helpful
Frequently criticized
- servercomplained to the server and instead of saying sorry, he got mad at me
- business hoursThis is my favorite pho place in Washington, but I've gone in 3 times in the last month during business hours and they weren't open. There's no sign out front saying why its been closed, nor any information on Google or their website.
- cookthe cook was sat in front of the kitchen scratching his dirty bare feet
- customer serviceMal servicio al cliente
- food servingGiven the poor service, it doesn't feel worth the price. 湯頭還可以 服務態度很差 上餐直接用丟的在桌上 完全不推薦
- friendly serviceI remember this Vietnamese restaurant, which has several branches in the Seattle area, for its affordable prices and fast service. If you expect the level of a low-cost fast-food restaurant, you won't be disappointed, but it's best to overlook aspects like cleanliness or friendly service. My experience at this Vietnamese restaurant in Seattle was characterized by its low prices and quick service.
- hygieneHe was scratching his head and picking his nose before bringing our food
- informationThis is my favorite pho place in Washington, but I've gone in 3 times in the last month during business hours and they weren't open. There's no sign out front saying why its been closed, nor any information on Google or their website. Why is this place closed?
- rude guyrude guy just sitting on a table barking orders
- service attitudeservice attitude was bad
If you prioritize speed and efficiency, youll likely be pleased with the service here. However, be aware that some experiences can be inconsistent, with occasional reports of less-than-friendly interactions. Its a place where quick food delivery is often a highlight, but customer care can sometimes be a gamble.
Ambience (4.8 out of 10)
mentioned by 40% of the guests
When it comes to the vibe, this spot has some good things going for it! Many customers (10 out of 24 comments) appreciated the overall atmosphere, describing it as a casual place with a friendly atmosphere that wasnt overly crowded. The energy from other customers was often noted as warm and inviting.
However, the ambience isnt without its issues, contributing to an average score of 4.8 and a mixed customer satisfaction of 41.7%. A significant number of comments (13 out of 24) pointed to concerns about cleanliness, a bad smell, and the dirty state of the restaurant, with some finding the decor outdated.
Ambience
24
Reviews
41%
Satisfaction
13
negative
1
neutral
10
positive
Rating distribution
What people like
- Friendly atmosphere
- Casual dining spot
- Not overly crowded
What people don't like
- Poor cleanliness
- Unpleasant smell
- Outdated decor
Often praised
- atmosphereit has a nice atmosphere that isn't too loud or quite
- AtmosphereAtmosphere:5
- ambiencegiving it a nice ambience
- casual placeReally casual place
- crowdedWasn’t overly crowded
- energy from customersthe energy from the customers was so warm
- friendly atmosphereMy experience at this restaurant was very positive. It's a casual place with great service and a friendly atmosphere. The food was excellent; my friend thoroughly enjoyed his medium bowl with brisket and extra noodles, even finishing it in an impressive 8 minutes!
- placeOverall great place
Frequently criticized
- atmosphereMuch better pho and atmosphere at other places
- chewy noisesmaking chewy noises
- chopsticksall the chopsticks were exposed to the air
- cleanlinessI remember this Vietnamese restaurant, which has several branches in the Seattle area, for its affordable prices and fast service. If you expect the level of a low-cost fast-food restaurant, you won't be disappointed, but it's best to overlook aspects like cleanliness or friendly service. My experience at this Vietnamese restaurant in Seattle was characterized by its low prices and quick service.
- cockroach in ice waterfound a cockroach in my ice water
- decorThe decor will remind you of a 1990's JC Penny
- dirtyThe establishment was dirty
- restaurant's dirtinessimmediately saw how dirty the restaurant was
- smellsmelt terrible inside
- smells badThe establishment was dirty, and the workers clearly don't care about their work. To make matters worse, the beef came out still frozen and chewy, and the place smells bad. I do not recommend this restaurant.
If youre looking for a casual spot with a friendly vibe and dont mind overlooking some cleanliness issues, you might find it okay. But if a pristine environment and fresh smell are deal-breakers for you, this place might disappoint.
Value (6.1 out of 10)
mentioned by 25% of the guests
When it comes to value, this spot lands squarely in the average zone with a score of 6.1, and customer satisfaction is a bit mixed at 57.1%. However, many folks still find reasons to cheer! Based on 8 positive comments, guests often praise the affordable and reasonable prices, noting its a "fair price" for what you get.
Some even say you "cant beat their prices for the value offered. On the flip side, 6 voices express concern, highlighting issues with the price and small portion sizes. Several customers feel the prices have gone crazy, with significant increases making even small portions cost more than previous large ones.
Some even suggest it's slightly pricy for the neighborhood and doesn't worth the price" anymore.
Value
14
Reviews
57%
Satisfaction
6
negative
0
neutral
8
positive
Rating distribution
What people like
- Affordable prices
- Reasonable value
What people don't like
- Prices increased
- Doesn't worth price
- Slightly pricy
Often praised
- pricesI've been a loyal customer since 2007. You truly can't beat their prices.
- affordablebeing so affordable for what you get
- affordable pricesI remember this Vietnamese restaurant, which has several branches in the Seattle area, for its affordable prices and fast service. If you expect the level of a low-cost fast-food restaurant, you won't be disappointed, but it's best to overlook aspects like cleanliness or friendly service.
- fair pricea fair price
- least expensivethe least expensive
- priceThe price was reasonable
Frequently criticized
- priceMy experience at this restaurant used to be great because the food was affordable. However, the price increased more than 50% in the last two years. Previously, a large portion was around $8, but now even a small portion costs more than $10.
- large portionlarge was 8ish now even small cost more than $10
- pricesPrices are going crazy
- small portioneven small cost more than $10
So, is it a steal or a splurge? If youre looking for a potentially affordable meal and catch it at the right moment, it might still offer decent value. However, be aware that recent price hikes have left some long-time customers feeling its no longer the bargain it once was.
How are the prices at Pho Than Brothers?
You’re looking at roughly 16 per person – reported by 19 diners. That puts it in the $11–$20 category. For a Vietnamese Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at the price distribution, it’s clear that nearly all diners are spending within this $11–$20 bracket, showing a very consistent pricing experience.
Here’s a quick look at what guests spend per person, based on the latest 19 reviews.
How this restaurant’s value for money compares to similar spots in Seattle.
Overall, we think the pricing feels quite fair for a Vietnamese spot in Seattle. It offers a consistent experience without breaking the bank.
Customer Reviews: what people think about Pho Than Brothers
Visit Type
- Quick Meal
Service Type
- Dine-in
1
Plastic bag found in pho - avoid!
My experience at this restaurant was extremely negative. I found a small plastic bag in my pho, which is a serious health hazard. When I informed the staff, they were dismissive, offering no apology or replacement, and acted as if it was a minor issue.
I strongly advise against eating here if you value your safety.
- plastic bag1
- staff1
- safety1
Price per Person
- $11–$20
Visit Type
- Business Meeting
Group Type
- Colleagues
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
9
Pho Than Brothers Changed My Mind!
I used to dislike pho, but my experience at Pho Than Brothers has completely changed my view. I visited for work with a client and was impressed by the absolutely delicious food and very quick service. I will definitely be back very soon.
- food10
- service9
- pho10
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
10
Flavor Still Amazing After 10 Years!
I returned to this restaurant after graduating from university 10 years ago, and the flavor is just as good as I remember—if not even better. The owner is incredibly friendly, and the service is quick. I truly hope this place never closes.
- flavor10
- owner10
- service9
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Lunch
2
Disappointing Pho Experience
My experience at this restaurant was largely disappointing, particularly concerning the food. While the complimentary cream puffs were a nice touch, the main dish, Pho, fell short. The meat genuinely tasted bad, and the broth lacked the iconic potency and beef flavor I expected.
Furthermore, the Pho was supposed to be served with raw beef slices, but I wasn't given any. The atmosphere contributed to the negative experience; it was a classic Asian restaurant setting, but everything felt sticky, and the silverware container was suspicious. I would recommend going to Pho Shizzle instead, as they offer better food for a dollar less.
- cream puffs8
- meat2
- pho3
- pho broth3
Visit Type
- Delivery
Service Type
- Takeout
2
Pho Takeout Noodles Stuck Together
My experience with the pho I ordered for takeout was disappointing. The noodles were completely stuck together in a huge block, making it very difficult to get individual bites. Despite many minutes spent trying to separate them, large chunks remained stuck together.
This significantly impacted my enjoyment of the meal.
- noodles2
What Pho Than Brothers offers
Crowd
- Family-friendly
- Groups
- College students
Payments
- Credit cards
- Debit cards
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Healthy options
- Coffee
- Vegetarian options
- Quick bite
Dining options
- Dinner
- Seating
- Lunch
- Table service
Service Options
- Dine-in
- Takeout
Atmosphere
- Casual
FAQs
What kind of dining experience can you expect at Pho Than Brothers?
At Pho Than Brothers, you can enjoy a casual dining experience perfect for lunch or dinner. They offer both dine-in and takeout options, with comfortable seating and table service available. You’ll find healthy and vegetarian options, along with coffee, making it ideal for a quick bite or a leisurely meal.
Is Pho Than Brothers accessible and suitable for families?
Yes, Pho Than Brothers is designed to be welcoming for everyone. You’ll find a wheelchair accessible entrance for ease of access, and a restroom is available. It’s also good for kids, providing high chairs to ensure a comfortable dining experience for your little ones.
What is the overall assessment of Pho Than Brothers?
Pho Than Brothers holds an average `Restaurant Score` of `5.9` and a mixed `Customer Satisfaction` of `55.8%`. While `Food` (6), `Service` (6.1), and `Value` (6.1) are rated as average, `Ambience` (4.8) is an area noted for improvement.
Is the food quality consistent at Pho Than Brothers?
While many praise the flavorful broth and good meat in their pho, some customers have reported issues with inconsistent dish quality, including stale broth, frozen beef, overcooked noodles, or even foreign objects in their food.
What is the dining atmosphere like at Pho Than Brothers?
The restaurant is often described as a casual place with a friendly atmosphere, but some patrons have raised concerns about cleanliness, the decor, and occasional unpleasant smells, contributing to an average `Ambience` score of (4.8).