Highlights
- Great tea selection
oChef » Phở Hòa Jazen Tea – Seattle
Phở Hòa Jazen Tea - Seattle
Photo from Phở Hòa Jazen Tea
Phở Hòa Jazen Tea at a glance
Seattle Chinatown
- 🍜 Vietnamese Restaurant
$$
Price per Person $11–$20
mentioned by 30 of the guests
#520 out of 858 places to eat in Seattle
#11 Vietnamese Restaurant out of 19 in Seattle
Good
7.2 out of 10
Food
Service
Ambience
Value
286
Reviews
72%
Satisfaction
Often praised
- Quality Food
- Good Value
- Clean Setting
Frequently criticized
- Service Inconsistency
- Poor Atmosphere
- Long Waits
The restaurant Phở Hòa Jazen Tea is a Vietnamese Restaurant located in Seattle’s vibrant Chinatown. When you visit Phở Hòa + Jazen Tea (Weller), you’ll discover a fantastic dining spot known for its great tea selection.
You can enjoy a casual atmosphere perfect for a quick bite or a relaxed meal, with plenty of healthy and vegetarian options available.
Overview: Introducting Phở Hòa Jazen Tea
Phở Hòa Jazen Tea offers a culinary experience centered around its flavorful dishes, often praised for generous portions and fresh ingredients. Many appreciate the restaurant’s consistent cleanliness and welcoming dining area, providing a comfortable setting for a meal.
However, some visits have been marred by inconsistent service, with reports of long waiting times and staff attitudes. The ambiance can also be a point of contention, with occasional concerns about cleanliness issues like a sticky floor or an unpleasant smell.
Good
7.2
out of 10
286
Reviews
72%
Satisfaction
60
negative
20
neutral
206
positive
Overall, Phở Hòa Jazen Tea earns a solid 7.2 out of 10, indicating a generally positive dining experience. This aligns well with a 72% customer satisfaction rate, suggesting most patrons leave content.
These figures are drawn from a considerable 286 customer observations, with 206 positive remarks outweighing 60 negative ones, painting a clear picture of its standing. Diving deeper, the Food (7.8) clearly stands out as a strong suit, frequently highlighted by diners.
Service (6.2) is generally acceptable, though it doesn’t quite reach the same heights. The Value (6.7) offered is also seen as quite fair, while the Ambience (5.6) appears to be a more average aspect, with room for improvement.
What people like
- Flavorful, quality food
- Generous portions, good value
- Generally clean environment
What people don't like
- Inconsistent service quality
- Uninviting atmosphere
- Long waiting times
Phở Hòa Jazen Tea presents a compelling case for its culinary offerings, reflected in a solid 7.5 recommendation score. While the food consistently shines, the overall experience can be a bit of a mixed bag, depending on the day.
If you’re primarily seeking delicious pho and generous portions, it’s certainly worth a visit. However, be prepared for potentially variable service and an atmosphere that might not always impress.
Manage your expectations, and you’ll likely find a satisfying meal.
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Verdict: Our expert take on Phở Hòa Jazen Tea
Food (7.8 out of 10)
mentioned by 99% of the guests
When it comes to the food, things are looking pretty tasty! With a solid score of 7.8 and customer satisfaction at a good 79.8%, its clear many diners are leaving happy. Out of 188 remarks, a whopping 150 were positive, praising the rich broth of pho, fresh ingredients, and delightful boba smoothies and Banh Mi.
However, not every dish hits the mark. There were 27 negative comments, with some mentioning stomach aches or bland broth. A few also noted issues like a wrong ingredient or surprisingly small portions', suggesting there might be occasional inconsistencies in quality and serving size.
Food
188
Reviews
79%
Satisfaction
27
negative
11
neutral
150
positive
Rating distribution
What people like
- Flavorful broth
- Fresh ingredients
- Delicious drinks
What people don't like
- Bland broth
- Small portions
- Quality issues
Often praised
- foodMy experience at this restaurant was delicious! I came here for lunch and found the food to be better than other nearby options, with a better atmosphere for the same price. I highly recommend trying the Islander fruit tea, it's so good.
- phoMy experience at the restaurant was marked by friendly and prompt service. I also enjoyed the quite good pho, with the broth being the star of this soup show.
- brothTheir broth is amazing - can taste how long it's been simmering for.
- portionsI've never tasted such a thr best selection of iced teas and fruit drinks. Their food is also delicious, with large portions and fresh ingredients. The prices are fairly priced, and there's a great selection.
- PhoThe Pho and summer rolls delicious!
- noodlesI finally found the full-bodied, flavorful, enriching broth of pho I've been searching for in Seattle. The pho was filled with the appropriate fixings and decadent noodles, complemented by a seemingly homemade fermented chili sauce. It did not disappoint.
- teait’s flavor all the way til the end!!
- Halo HaloThey have the best Halo Halo
- fresh ingredientsthey used fresh ingredients
- fruit teaMy experience at this restaurant was fantastic! I had the amazing pho and an equally amazing fruit tea. I 100% recommend this place and we will definitely be going back next time we're in town.
Frequently criticized
- foodThe food wasn’t that great either
- brothbroth was bland as if they just warmed up the beef stock
- noodlesthe noodles were a bit soft
- PHOPHO taste like made by assembly line
- PhoNot my favorite Pho
- bobathe boba in the Jazen’s tea drinks are flavorless and a not normal texture
- bowl of noodlescraving a bowl of expensive hot mediocre noodles
- chunks of bone and gristledid get chunks of bone and gristle in chicken phô.
- condimentsNo condiments (bean sprouts, sauces, basil)
- drinksout of drinks that was suppose to come with it
If you're craving a flavorful bowl of pho or a refreshing boba, this spot is definitely worth a try, as many rave about the quality and taste. Just be mindful that a few experiences mention inconsistent portions or occasional quality hiccups.
Service (6.2 out of 10)
mentioned by 51% of the guests
Many guests (30 out of 51 remarks) have had really pleasant experiences with the service here. They often rave about how nice and quick the team is, praising the friendly staff and even the smooth on-line ordering. It sounds like when things go well, they go really well!
However, its not always perfect. Some customers (19 remarks) have noted issues like staff attitude, frustrating waiting times, or feeling like no one would check up on' them. With a score of 6.2, placing it in the average range, and customer satisfaction at 58.8%, which is a mixed result, it seems the service can be a bit inconsistent, with room for improvement in some areas.
Service
51
Reviews
58%
Satisfaction
19
negative
2
neutral
30
positive
Rating distribution
What people like
- Quick, friendly service
- Helpful, kind staff
- Easy online ordering
What people don't like
- Poor staff attitude
- Long wait times
- Lack of attentiveness
Often praised
- serviceThe pho was clean tasting with juicy limes, and the brisket was tender. The atmosphere was clean, and the service was great. They offer good pricing options.
- staffI love the staff here, they know my voice
- EveryoneEveryone is really nice
- come backMy experience at this restaurant was amazing! The food was incredible, and I would definitely love to come back when I get a chance. I highly recommend you definitely visit if you are in the Seattle area!
- customer serviceCustomer service was pleasant
- dine-in and take-outI've done both dine-in and take-out, they're always really nice and quick :)
- employeesemployees have always been nice
- family-runFamily run and it shows
- food to goit was well packed
- nice and quickthey're always really nice and quick :)
Frequently criticized
- serviceService sucks we sat down for ten minutes and no service
- waiting timeMy experience at this restaurant was a mixed bag. I should have checked when the restaurant is super busy, because it did take a while to get an Original Thai Tea and two summer rolls. Once I received them, they were absolutely delicious!
- Quality controlQuality control is not a thing here apparently
- attitudeMy experience at this restaurant was marred by a negative interaction with a staff member. After I had already paid for my food, the lady gave me an attitude when I asked for an avocado overload to go. This was a disappointing end to my order.
- cashierthe cashier screamed “What You Want”
- check up on youthey were not able to check up on you.
- customer interactionI did have a bad experience with not the workers but a customer.
- feeling disrespectedI didn’t feel respected from the privilege police officer
- more waterneeded more water.
- napkinsWe had no napkins
If youre seeking quick and friendly service, youll likely find it here, as many have had great experiences. However, be aware that service can be a bit inconsistent, so prepare for potential waits or less attentive interactions.
Ambience (5.6 out of 10)
mentioned by 32% of the guests
When it comes to the vibe, this spot offers a bit of a mixed bag, with a 5.6 score and customer satisfaction sitting at 51.6%. Many guests enjoyed the comfortable seating and appreciated the extra room, often noting it as a clean place with a nice atmosphere, even suitable for a casual date spot. Out of 31 customer remarks, 16 were positive, highlighting the cleanliness and welcoming dining area.
However, there's definitely room for improvement, as 11 negative remarks point out. Some found the interior design lacking, and there were concerning mentions of a funny smell, sticky floors, and even a cockroach sighting. These issues, along with comments about a messy place and a less-than-ideal vibe, suggest the atmosphere can sometimes be quite off-putting.
Ambience
31
Reviews
51%
Satisfaction
11
negative
4
neutral
16
positive
Rating distribution
What people like
- Comfortable seating
- Clean dining area
- Nice date spot
What people don't like
- Funny smell
- Sticky floors
- Cockroach sighting
Often praised
- atmospherea better atmosphere
- restaurant cleanlinessThe restaurant is very clean
- seatingMy experience at this restaurant was quite enjoyable. The noodles were delicious, and I appreciated the plenty of seating available. While it seemed like they were receiving more take-out orders than dine-in customers, I personally enjoyed the extra room.
- cleanAlways consistent and clean.
- clean placeThe place was also very clean
- cleanlinessvery clean and safe distanced dine in eating
- community pillarserve and deliver as a community pillar
- date spotnice casual date spot, not too fancy but also welcoming
- dining areaThey are a little expensive, but definitely worth it. It's a nice casual date spot, not too fancy but also has a welcoming and clean dining area.
- extra roomThe noodles were delicious, and I appreciated the plenty of seating available. While it seemed like they were receiving more take-out orders than dine-in customers, I personally enjoyed the extra room. The food was a definite highlight, earning a perfect score.
Frequently criticized
- atmospherecompletely dead at noon
- bathroombathroom stickier
- cleanlinessthey should clean the restaurant more
- cockroachCockroach waltzed out on our table
- floorFloor sticky
- funny smellhave a funny smell when u step in the restaurant
- hostile environmentmake a hostile environment
- interior designCould improve the interior design
- placeMy experience at this small restaurant was that they offer a good Pho soup. However, the place is quite messy from the customer's view. It should improve.
- vibeVibe and service was slow and painful
If you're looking for a casual spot with potentially good seating and a clean feel, it might be worth a try. However, be prepared for a mixed experience, as some serious cleanliness and atmosphere issues have been noted that could definitely disappoint.
Value (6.7 out of 10)
mentioned by 22% of the guests
When it comes to value, many diners find this spot offers a pretty good deal, with a score of 6.7. Out of 16 total comments, 10 were positive, highlighting things like good pricing options and reasonable price for generous portions. Plus, savvy customers noted you can snag even better deals, sometimes a 1/2 off discount, by ordering directly through their app.
However, customer satisfaction is a bit more mixed at 62.5%, with 3 negative remarks suggesting some room for improvement. A few folks felt the price was a bit steep for what they received, with one even calling certain dishes expensive. There were also concerns about being charged for items that perhaps shouldn't have been on the bill.
Value
16
Reviews
62%
Satisfaction
3
negative
3
neutral
10
positive
Rating distribution
What people like
- Generous portions
- App offers discounts
- Reasonable pricing options
What people don't like
- High price for some
- Unexpected item charges
Often praised
- pricesTheir food is also delicious, with large portions and fresh ingredients. The prices are fairly priced, and there's a great selection. I highly recommend ordering directly from them using their app for way better prices and selection than third-party apps.
- priceMy experience at this restaurant was delicious! I came here for lunch and found the food to be better than other nearby options, with a better atmosphere for the same price. I highly recommend trying the Islander fruit tea, it's so good.
- 1/2 off discountreceived a 1/2 off discount
- Price per personsalad rolls are just under $3 too
- appway better prices and selection than any of the Ubereats/ Grubhub/ etc apps offer
- pricing optionsThe atmosphere was clean, and the service was great. They offer good pricing options. My friend ordered the tea, and unlike other places where the flavor disappears, here it's flavor all the way to the end!
- reasonable pricelarge portions for a reasonable price
Frequently criticized
- priceI can get a large bowl of ox tail of Pho for the price here
- charged for itemsstill charged for the items
If you're looking for good portions at a reasonable price, especially when using their app for deals, this place could be a solid choice. Just be mindful of the overall cost for certain dishes, as some find them a bit pricey, and double-check your bill for any unexpected charges.
How are the prices at Phở Hòa Jazen Tea?
On average, you’ll spend around 20 per person – from 30 guests. That puts the restaurant in the $11–$20 category. For a Vietnamese Restaurant, that’s mid-range, maybe slightly above.
Looking at what people actually spend, most diners stick to this $11–$20 range, showing prices are pretty consistent around the average, with just a few venturing higher.
Here’s a quick look at what guests spend per person, based on the latest 30 reviews.
How this restaurant’s value for money stacks up against similar spots in Seattle.
Overall, we think the pricing feels quite fair for a Vietnamese restaurant in Seattle. Its a good spot if youre looking for quality without breaking the bank.
Customer Reviews: what people think about Phở Hòa Jazen Tea
Visit Type
- Family Dinner
Group Type
- Family
Group Size
- Small Group
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
2
Disappointing Experience with Service and Food
I visited this restaurant with my daughter and her classmates. We ordered 3 kids combos and 1 large bowl of pho. The server repeatedly questioned the ages of the children, as the kids combo is for ages 12 and under.
We wanted the children to have their own meals, but in hindsight, we should have ordered regular and extra bowls to share to save money. Later, we were informed they were out of drinks that were supposed to come with the kids combo. No substitution or accommodation was offered, even though they were selling bubble tea and other drinks.
The vibe and service were slow and painful, but I didn't want to make a scene with the kids. The children enjoyed each other's company, which was the only positive aspect of this experience. If you're craving a bowl of expensive, mediocre noodles and don't care about anything else, this place might work.
Otherwise, don't even consider it.
- kids enjoyed company7
- kids combo2
- drinks1
- vibe1
Price per Person
- $21–$30
Visit Type
- Food Exploration
Service Type
- Takeout
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
10
Amazing Iced Teas and Delicious Pho!
My experience at this restaurant was fantastic! I've never tasted such a thr best selection of iced teas and fruit drinks. Their food is also delicious, with large portions and fresh ingredients.
The prices are fairly priced, and there's a great selection. I highly recommend ordering directly from them using their app for way better prices and selection than third-party apps. I frequently pick up food from here, which is something I don't do for many places.
😋 My favorites are any of their phó, spring rolls, and Berry Tea. If you're feeling under the weather, the chicken phơ is magical. Enjoy!
- iced teas and fruit drinks10
- food9
- portions9
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Short (6–15 min.)
6
Good Food, Late Opening
My experience at the restaurant was a mix of good food and a frustrating start. The drink and food were really good. However, the opening time was really late; I had to wait 20 minutes outside.
They were scheduled to open at 11 am, but they actually opened at 11: 15 am.
- drink and food9
- opening time2
Price per Person
- $21–$30
Visit Type
- Quick Meal
Group Size
- Solo
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
7
Good Service, Okay Pho
My experience at the restaurant involved having the steak pho with a summer roll. The service was excellent, and my food arrived right away. It was 1: 00 PM, and there was only one other family present.
The broth was okay, and the noodles were a bit soft. The prices are reasonable at $16 for a medium bowl.
- service10
- food5
- prices8
- noodles4
Visit Type
- Food Exploration
Group Type
- Couple
Group Size
- Couple
Service Type
- Delivery
Meal Type
- Dinner
9
Absolutely Loved My Banh Mi!
My wife and I ordered from this place via Uber Eats to our hotel after a long day of exploring Seattle. My wife enjoyed her Pho, but I absolutely LOVED LOVED LOVED my Banh Mi. The baguette was perfectly crispy, the pickles and herbs were excellent, and the meat was perfectly seasoned. Every flavor was amazing.
I highly recommend their Banh Mi!
- Banh Mi10
- baguette9
- pickles and herbs8
What Phở Hòa Jazen Tea offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Family-friendly
- Groups
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Late-night food
- Healthy options
- Coffee
- Vegetarian options
- Quick bite
Dining options
- Table service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Dine-in
- Takeout
- Delivery
Atmosphere
- Casual
FAQs
What kind of dining experience can you expect at Phở Hòa + Jazen Tea?
At Phở Hòa + Jazen Tea, you can enjoy a casual dining experience with options for lunch, dinner, and even late-night food. They offer healthy and vegetarian choices, perfect for a quick bite, and a great tea selection to complement your meal.
Does Phở Hòa + Jazen Tea offer accessible services and family-friendly amenities?
Yes, Phở Hòa + Jazen Tea is fully accessible with wheelchair accessible entrance, parking, seating, and restrooms. For families, you’ll find a kids’ menu, high chairs, and it’s generally good for kids, making it a convenient spot for everyone.
What are the strongest aspects of Phở Hòa Jazen Tea?
Customers frequently praise the flavorful food, especially the amazing broth and generous portions with fresh ingredients. Many also appreciate the fair pricing and generally clean environment.
What should I be aware of before visiting Phở Hòa Jazen Tea?
Some patrons have noted inconsistencies in service quality, including long waiting times and occasional staff attitudes. There have also been concerns regarding the overall ambiance, such as a less inviting atmosphere or occasional cleanliness issues.
How does Phở Hòa Jazen Tea score overall, and what are its key performance areas?
Phở Hòa Jazen Tea holds an overall score of 7.2 out of 10, with 72% customer satisfaction. Its strongest area is **Food** (7.8), followed by **Value** (6.7) and **Service** (6.2). **Ambience** (5.6) is considered average.