Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Panda Express – Las Vegas
Panda Express - Las Vegas
Photo from Panda Express
Panda Express at a glance
Las Vegas Buffalo
- 🥡 Chinese Restaurant
$$
Price per Person $11–$20
mentioned by 38 of the guests
#147 out of 192 places to eat in Las Vegas
#7 Chinese Restaurant out of 8 in Las Vegas
Average
5.6 out of 10
Food
Service
Ambience
Value
231
Reviews
48.5%
Satisfaction
Often praised
- Friendly service
- Fresh portions
- Clean location
Frequently criticized
- Food inconsistency
- Cost concerns
- Staff conduct
The restaurant Panda Express, a popular Chinese Restaurant located in the vibrant Buffalo neighborhood of Las Vegas, offers a convenient and delicious dining experience. You’ll find yourself in a casual atmosphere, perfect for a quick bite or a relaxed meal.
Whether you’re looking for healthy options or satisfying small plates, this spot has you covered. It’s a great choice for lunch or dinner, providing a straightforward and enjoyable visit for you.
Overview: Introducting Panda Express
Panda Express often delivers on its promise of quick, fresh meals, with many appreciating the generous portions and attentive service. Guests frequently note the cleanliness of the establishment and the helpfulness of the staff, making for a generally pleasant experience.
However, some visits can be less consistent, with concerns about the rising cost of food and occasional issues with food quality being described as mushy or flavorless. There are also instances of rushed service and staff behavior that detract from the overall dining experience.
Average
5.6
out of 10
231
Reviews
48.5%
Satisfaction
101
negative
18
neutral
112
positive
Panda Express receives an overall Restaurant Score of 5.6, placing it squarely in the average category. This is supported by a Customer Satisfaction rate of 48.5%, indicating a mixed reception among diners.
These figures are drawn from a total of 231 customer observations, with 112 positive and 101 negative remarks contributing to the picture. Looking closer, Ambience (6.4) and Service (5.8) perform slightly better, suggesting a generally acceptable dining environment and staff interaction.
However, Food (5.3) and Value (4.8) scores hover around the lower end of average, indicating areas where experiences can be inconsistent or fall short of expectations for some patrons.
What people like
- Attentive, friendly service
- Fresh, generous portions
- Clean, accessible location
What people don't like
- Inconsistent food quality
- Rising cost concerns
- Unprofessional staff conduct
Panda Express presents a mixed bag, offering convenient meals with generally good service and a clean environment. If you’re seeking a quick, satisfying option and appreciate fresh ingredients and generous servings, it can be a decent choice for a casual meal.
However, with a Recommendation Score of 5.7, it’s clear consistency can be an issue. Be prepared for potential variations in food quality or service experience, and consider it for its convenience rather than a consistently outstanding dining adventure.
Similar Restaurants in Las Vegas
- Chinese Restaurant
8
out of 10
out of 10
402
81.6%
- $$
- Centennial Hills
- Food
- Service
- Ambience
- Chinese Restaurant
7.9
out of 10
out of 10
345
80%
- $$
- East Las Vegas
- Food
- Service
- Ambience
- Chinese Restaurant
6.3
out of 10
out of 10
467
59.5%
- $$
- Rancho Charleston
- Food
- Service
- Ambience
- Chinese Restaurant
6.2
out of 10
out of 10
413
59.3%
- $$
- Centennial Hills
- Food
- Service
- Ambience
- Chinese Restaurant
6.2
out of 10
out of 10
379
59.9%
- $$
- Summerlin
- Food
- Service
- Ambience
- Chinese Restaurant
6.1
out of 10
out of 10
303
56.4%
- $$
- Michael Way
- Food
- Service
- Ambience
Verdict: Our expert take on Panda Express
Food (5.3 out of 10)
mentioned by 83% of the guests
The food here seems to be a bit of a mixed bag, with a 5.3 score placing it squarely in the average range. Many customers, about 54 of them, rave about the fresh ingredients, especially the tasty teriyaki chicken, egg rolls, and perfectly cooked almond chicken. They often highlight the generous portions and the overall freshness of the noodles and other dishes, making for a satisfying meal.
However, with 55 negative opinions, there are some clear areas for improvement, reflected in the 45% customer satisfaction, which is a mixed result. Some diners have unfortunately encountered cold, bland food, inconsistent portion sizes, and even concerning quality issues like old-looking chicken or tough beef. These experiences suggest that consistency can be a challenge.
Food
120
Reviews
45%
Satisfaction
55
negative
11
neutral
54
positive
Rating distribution
What people like
- Fresh ingredients
- Good portions
- Tasty Teriyaki chicken
What people don't like
- Cold, bland food
- Inconsistent portions
- Quality concerns
Often praised
- foodThe service was consistently quick and effective. I also appreciated that they were never stingy with the food or the orange chicken sauce. I want to thank the Panda employees at this location for doing a great job, especially during these hard and difficult times.
- noodlesnoodles. Everything fresh, ... so good and tasty. Loved everything
- portionsGood portions for the food
- Asian American cuisineYummy Asian American cuisine
- Everything freshEverything fresh, no line, so good and tasty.
- Fills up one personFills up one person for sure.
- FoodFood:5
- Lychee sparkling waterawesome Lychee sparkling water which is super good
- Panda ExpressI love panda express
- Teriyaki chickenTeriyaki chicken, ... so good and tasty. Loved everything
Frequently criticized
- foodThe Asian American cuisine was yummy! *wipes up drool with left hand* I tried using chopsticks, but the food started getting cold before I could even get my first bite, so I switched up to my sport real quick 🥢🥡🥠 <^*^>(○€●)<^*^>
- food qualityfood, it was just mushy and flavorless
- orange chickenI said orange chicken. The cook turned around and said no
- portion sizesmall portion size of double orange chicken
- 2 entree plateOnly got 1 entree and the plate looked thrown together
- Chicken entreepiece of TIN FOIL in my Chicken entree
- Kung Pao chicken, shrimp and beef specialOrdered Kung Pao chicken, shrimp and beef special
- TeriyakiShe didn’t even put the teriyaki in
- beefthe beef was tough
- bowl thingThe bowl thing is so gross
If you're looking for fresh ingredients and generous portions of popular items like teriyaki chicken, it might be worth a try. However, be prepared for a potentially inconsistent experience, as some guests have reported issues with food temperature, flavor, and portion control.
Service (5.8 out of 10)
mentioned by 70% of the guests
When it comes to service, this spot seems to have a bit of a mixed bag, but there are definitely some shining stars! Many customers rave about the friendly staff, fast and efficient service, and great customer service, with specific shout-outs to employees like Virgie and Liz. Out of 80 customer remarks, 41 were positive, highlighting things like sealed cutlery, a great family team, and attentive staff.
The overall score for service is an average 5.8, with customer satisfaction sitting at a mixed 51.2%. However, it's not all sunshine and rainbows. There are 35 negative comments, with some folks encountering rude young managers, long lines, and workers dragging their feet, leading to frustrating wait times.
Some experiences mention a lack of urgency or even disrespectful staff, particularly concerning customer service issues. It seems that while many employees go above and beyond, there are instances where the service falls short, leaving customers disappointed.
Service
80
Reviews
51%
Satisfaction
35
negative
4
neutral
41
positive
Rating distribution
What people like
- Friendly, efficient staff
- Great customer service
- Attentive to needs
What people don't like
- Rude staff
- Long wait times
- Poor customer care
Often praised
- serviceThe staff was attentive, offering to make fresh noodles and asking if I would like to wait for them. This level of consideration was very nice. The food, service, and atmosphere were all rated highly.
- employeesNot one single time have I ever experienced anything negative at Panda Express. The employees are always overly kind, which I'd prefer over being unkind, and do a phenomenal job at all their tasks. Keep up the awesome work you guys!
- staffreally nice very good customer service, very friendly
- ServiceService:Take out
- customer serviceMy experience at this Panda Express location was fantastic. The cashier, Estefan, and the cook, Brandon, provided really nice and very good customer service. They were very friendly and made me feel welcomed.
- Mom's special orderwould start Mom's special order as soon as they walked in.
- VirgieVIRGIE helped me download the Panda Express app and sign up for rewards
- businessThe staff were more than happy to put on gloves and provide me with sealed cutlery. I will definitely be back to give them my business again.
- cashierthe cashier gave me some & smiled as she did it
- everyoneeveryone is so friendly
Frequently criticized
- serviceworst service there today
- staffstaff VERGIE was Yelling and screaming and rushing my client
- Leilanileilani is not much better
- VirgieEspecially Virgie she has no sense of urgency
- bagDidn’t even give me a bag when clearly we order it to go
- callcan't maintain a 30 second call
- cashier ladycashier lady,, she was very distracted
- cashing out proccessSKY CONTINUED the disrespect and Rushed the cashing out proccess
- client careI’m mortified at how your staff, VERGIE, was yelling and screaming and rushing my client who struggles with extreme trauma. The lack of care about who she was talking to and how! I asked VERGIE to calm down, she confidently ignored my request and blared her high-pitched voice even louder.
- closing timethey close at 10:30. But... they stop serving way before that
If you catch them on a good day, youll likely experience friendly, efficient service. However, be prepared for the possibility of longer waits or less-than-stellar interactions, as consistency seems to be a challenge here. Its a bit of a gamble, but the positive experiences suggest it can be worth a try.
Ambience (6.4 out of 10)
mentioned by 27% of the guests
For ambience, this place lands an average score of 6.4. Many appreciate the atmosphere and location, with plenty of parking making arrivals easy. Customers often highlight the super clean establishment, contributing to a pleasant visit.
With 14 positive comments out of 22 total, theres a solid base here. However, customer satisfaction is a mixed 63.6%, showing areas for improvement. Some found the terrible looking scene with chairs on tables and a cook cleaning walls off-putting.
Noise was also an issue, with a blared high pitch voice even causing a migraine'. These 6 negative remarks point to potential downsides.
Ambience
22
Reviews
63%
Satisfaction
6
negative
2
neutral
14
positive
Rating distribution
What people like
- Easy parking
- Clean establishment
- Great location
What people don't like
- Unpleasant appearance
- Loud environment
Often praised
- atmosphereAtmosphere:4
- locationBut we love coming here now; the food has been good every time. Though it seems like it's not asking for much, this location is so much better than any other location that we've been to, hands down!
- AtmosphereAtmosphere:5
- ParkingParking:Despite how difficult it might look at first, it's actually very simple to make a left out of here onto Rainbow.
- Parking spacePlenty of parking
- entry and exit flowliked the way they were doing things with the you entered through the front door and exited through side door
- establishmentClean establishment
- parkingPlenty of parking
- placethe place is clean
- seating availablea lot of seating available inside too
Frequently criticized
- chairs on tablesAll the chairs were up on tables
- cook cleaning wallsthe cook was moping the walls
- linethe line was completely cleaned up
- lookingit was terrible looking
- migraineclient suffered from Extreme debilitating migraine
- voiceBlared her High pitch voice even louder
If youre looking for a spot with easy parking and a clean environment, this place has its merits. Just be aware that the overall atmosphere can be a bit of a mixed bag, with some visual distractions and potential noise issues. Its worth considering if the positives outweigh these potential drawbacks for you.
Value (4.8 out of 10)
mentioned by 12% of the guests
When it comes to value, some diners found bright spots, especially if they opted for the a la carte menu, which was seen as a smart choice for managing carb intake. A few even celebrated getting a 20% discount on their order, making the price per person quite appealing. With a score of 4.8, indicating an average experience, and based on 3 positive remarks, it seems there are specific ways to find good deals here.
However, the overall sentiment leans towards disappointment, with many feeling they didnt get their moneys worth. There are strong concerns about the cost of food and its continuous increase, leading some to question how the business is even still operating. With a rather poor customer satisfaction of just 33.3% and 5 negative comments out of 9 total, it's clear that value is a significant pain point for many.
Value
9
Reviews
33%
Satisfaction
5
negative
1
neutral
3
positive
Rating distribution
What people like
- A la carte option
- Discounts available
What people don't like
- Poor money's worth
- High food cost
- Rising food costs
Often praised
- 20% discountI got 20% off my order!
- Price per personPrice per person:$1–10
- a la carteA la carte is the way to go if you're watching carb intake
Frequently criticized
- cost of foodkeep raising the cost of food
- money's worthdont feel I got my money's worth
- businessI can’t believe you guys are even still in business
If youre savvy and know how to leverage discounts or specific menu options like a la carte, you might find some value here. However, for most, the general consensus is that the cost outweighs the experience, so be prepared for potential disappointment regarding your moneys worth.
How are the prices at Panda Express?
You’re looking at roughly $15 per person – reported by 38 diners. That puts it in the $11–$20 category. For a Chinese Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most folks spend right around this average, with the majority of prices clustering in that $11–$20 sweet spot, and just a few venturing a little higher or lower.
Here’s a quick look at what guests spend per person, based on the latest 38 reviews.
How does this spot stack up? This graph shows its value for money compared to similar restaurants in Las Vegas.
Considering it’s a Chinese Restaurant, we think the pricing feels pretty fair. It offers a good balance for a mid-range experience without breaking the bank.
Customer Reviews: what people think about Panda Express
Price per Person
- $11–$20
Service Intent
- Casual Outing
Visit Type
- Dine-in
2
Old Oil Smell and Pushy Staff
My experience at this restaurant was disappointing. The food had a smell like it was cooked in old oil and did not seem fresh. Additionally, the staff kept pushing for us to buy sugary drinks, which was an unwelcome pressure.
- food2
- staff3
- sugary drinks3
Price per Person
- $11–$20
Service Intent
- Casual Outing
Visit Type
- Dine-in
Meal Type
- Dinner
8
Great Portions and Friendly Service
My first time at Panda Express was a positive experience. The woman with dyed hair created a nice environment. I was pleased with the good portions of food.
There was also a lot of seating available inside.
- woman with dyed hair9
- portions8
- seating available7
Service Intent
- Regular Visit
Group Type
- Solo Dinner
Group Size
- Solo
Visit Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
2
Food Poisoning After Visit
My experience at the restaurant yesterday was unfortunately very negative. I ordered the Kung Pao chicken, shrimp and beef special around 3: 00 pm when the restaurant was empty. I suspect the food may have been old and sitting on the warmer since lunch, as I ended up with food poisoning.
I was so sick. I usually frequent this place at least once a week and have never had a problem before. It may be a while before I go back.
- Kung Pao chicken, shrimp and beef special1
- food poisoning1
- food1
Price per Person
- $11–$20
Service Intent
- Food Exploration
Group Type
- Couple
Group Size
- Couple
Visit Type
- Dine-in
Meal Type
- Dinner
Noise Level
- Quiet
3
Disappointing Sesame Beef and Shrimp
It was very busy at this location. I tried a premium item, the sesame beef and shrimp. It was a little spicy, and the beef was tough with only 2 shrimps.
We wouldn't order it again.
- sesame beef and shrimp3
- beef2
- shrimps3
Price per Person
- $11–$20
Service Intent
- Quick Meal
Visit Type
- Dine-in
Meal Type
- Breakfast
Wait Time
- Immediate (0–5 min.)
9
Best Panda in Vegas!
My experience at this Panda Express in Vegas was fantastic. I highly recommend their steamed white rice and teriyaki chicken without the sauce, paired with heated frozen carrots. In my opinion, the chicken is actually better without sauce and could be their best entree on the whole menu.
The restaurant also opens at 9: 30 AM, which is great for early risers like myself. The atmosphere and service were both rated a perfect 5, and the food also received a 5-star rating. Parking is plentiful and easy to navigate.
- steamed white rice9
- teriyaki chicken without sauce10
- heated frozen carrots7
What Panda Express offers
Crowd
- Family-friendly
- Tourists
- Groups
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Small plates
- Healthy options
- Quick bite
Dining options
- Dinner
- Seating
- Lunch
- Catering
Service Options
- Dine-in
- Takeout
- Delivery
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Casual
FAQs
Is Panda Express in Las Vegas accessible for all guests?
Absolutely! This Panda Express location is designed with accessibility in mind. You’ll find a wheelchair accessible entrance, parking lot, seating, and even a wheelchair accessible restroom, ensuring a comfortable visit for everyone.
What dining options and amenities are available for families at this Panda Express?
You can enjoy lunch or dinner with seating available, and catering is also an option. For families, this Panda Express is good for kids, offering a dedicated kids’ menu and high chairs to make your family mealtime easier.
How does Panda Express generally perform according to customer feedback?
Panda Express holds an overall Restaurant Score of 5.6 and a Customer Satisfaction of 48.5%. While Ambience (6.4) and Service (5.8) are average, Food (5.3) and Value (4.8) scores are also in the average range.
What do customers appreciate most about Panda Express?
Many customers highlight the attentive and friendly staff, often noting good customer service. They also frequently mention fresh food, generous portions, and the cleanliness of the establishment as positive aspects.
Are there any common complaints or areas for improvement at Panda Express?
Some patrons express concerns about the rising cost of food and inconsistent food quality, describing dishes as mushy or flavorless. There are also instances of unprofessional staff conduct, including rushing customers or specific negative interactions.