Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Pancho’s – San Francisco
Pancho's - San Francisco
Photo from Pancho’s
Pancho's at a glance
San Francisco Jordan Park
- 🌮 Mexican Restaurant
$$
Price per Person $11–$20
mentioned by 31 of the guests
#1818 out of 2403 places to eat in San Francisco
#96 Mexican Restaurant out of 134 in San Francisco
Good
6.8 out of 10
Food
Service
Ambience
Value
219
Reviews
67.6%
Satisfaction
Often praised
- Tasty burritos
- Good service
Frequently criticized
- Inconsistent food
- Parking issues
The restaurant, a vibrant Mexican eatery in San Francisco’s Jordan Park neighborhood, invites you to experience its cozy atmosphere. Whether you are seeking a quick bite or a relaxed dinner, Pancho’s offers a welcoming spot.
You can enjoy delicious Mexican cuisine, from breakfast to late-night options, making it a versatile choice for any time of day.
Overview: Introducting Pancho's
Pancho’s offers a casual dining experience where the food can be a real highlight, with many praising specific dishes and the authentic salsas. The staff generally receives commendation for their helpful and friendly demeanor, contributing to a welcoming vibe.
However, some patrons have noted inconsistencies in the food preparation, and the parking situation can be a bit challenging. Despite these minor points, the overall atmosphere, enhanced by unique decor, often leaves a positive impression.
Good
6.8
out of 10
219
Reviews
67.6%
Satisfaction
67
negative
4
neutral
148
positive
Pancho’s holds a respectable overall score of 6.8, placing it in the average category, while customer satisfaction sits at a mixed 67.6%. This indicates that while many leave content, a notable portion of diners have reservations.
The restaurant garnered 219 opinions, with 148 positive remarks against 67 negative ones. Looking closer, the Ambience (8.1) stands out as a strong point, suggesting a pleasant environment.
Service (7.1) also performs well, while Food (6.5) and Value (6) hover in the average range. This suggests that while the setting and staff are generally appreciated, the culinary offerings and pricing might be a bit more of a mixed bag for some.
What people like
- Delicious burritos and tacos
- Friendly, helpful staff
- Welcoming, clean atmosphere
What people don't like
- Inconsistent food quality
- Difficult parking
- Inattentive service
With a Recommendation Score of 7, Pancho’s is generally worth considering, especially if you appreciate a vibrant atmosphere and friendly service. It’s a place that shines for its specific, well-loved dishes, offering a solid experience for those seeking a casual meal.
However, be mindful of potential inconsistencies in the food and the practical challenge of finding parking. If you go in with these expectations, you’re likely to have a pleasant visit and discover some genuinely tasty options.
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Verdict: Our expert take on Pancho's
Food (6.5 out of 10)
mentioned by 98% of the guests
When it comes to the food, theres a lot to like, with a solid 6.5 score and a 62.9% customer satisfaction rate, indicating a somewhat mixed but generally positive experience. Out of 140 comments, 88 rave about delicious items like the Steak and shrimp burrito, homemade salsas, and tender meat. Many also appreciate the authentic flavors.
However, not everyone was completely satisfied, with 48 comments pointing out areas for improvement. Some found issues with tortillas being cold or hard, while others felt the portion size was too small. There were also mentions of dry chicken and some dishes being greasy, ' suggesting a need for consistency.
Food
140
Reviews
62%
Satisfaction
48
negative
4
neutral
88
positive
Rating distribution
What people like
- Homemade salsas shine
- Tender meat praised
- Authentic flavors enjoyed
What people don't like
- Cold/hard tortillas
- Small portion sizes
- Dry chicken noted
Often praised
- foodThe art and history on the walls created a fantastic atmosphere, and the staff were wonderful. Most importantly, I LOVED THE FOOD! The Chorizo was some of the best I've ever had, to the point where I was in a 'food high' just eating it out of my open burrito.
- FoodFood was killer
- burritosMy experience at this restaurant was with their burritos. I found them to be among the better-tasting burritos in the city. However, they do not offer al pastor.
- carnitascarnitas is clearly braised with all the right aromatics for a long time to be so tender
- salsa barIn no place in the Bay Area will you find burritos as good as the ones here, and for a range of $10 to $15. They also have a salsa bar to choose from.
- Borracho burritothe Borracho burrito was one of the best I’ve had all year
- salsastheir salsas are authentic to salsas I have had in Mexico
- sour cream and guacamoleI had the steak quesadilla, which was killer. It came with sour cream and guacamole, and it was both filling and delicious. I highly recommend you check it out!
- tacosMy husband goes there and he told me about this place. I went to buy some tacos 🌮 for my husband, and they were absolutely delicious 😋😋😋. The people working there are very friendly and helpful, and the prices are fair.
- Barracho burritosTheir Barracho burritos are my go-to item
Frequently criticized
- foodTo be honest, I didn't like the food. They serve as they please, and I felt like the leftovers were the soup they served me.
- meatit was all rice hardly no meat
- riceThe rice was bland and hard
- tortillasMy tortillas were half frozen, not even a warm
- Mexican foodthe Mexican food to be literally the worst
- al pastorNo al pastor though
- asadamy asada tasted like they used tongue meat
- bean and cheese burritoMy experience at this restaurant was disappointing. I ordered a bean and cheese burrito, but was given a burrito filled with rice instead. It was overpriced and honestly, the worst burrito I have ever had.
- beef burritobeef burrito really disappointed
- burritoyour burrito will consist of a ton of rice
If youre looking for authentic Mexican flavors and dont mind a bit of inconsistency, this spot could be a good pick, especially for their burritos and salsas. Just be aware that some dishes might not hit the mark, so choose wisely to avoid disappointment.
Service (7.1 out of 10)
mentioned by 54% of the guests
When it comes to service, this spot generally hits the mark with a good score of 7.1 and a good customer satisfaction rate of 70.3%. Based on 26 positive expressions out of 37 total, many guests rave about the friendly folks and super friendly staff who often provide fast service. Reviewers frequently highlight the helpful and welcoming nature of the team, making for a pleasant dining experience.
However, not every interaction is perfect, with 11 negative comments pointing to areas for improvement. Some patrons experienced waiting time or felt the cashier service was lacking, occasionally describing staff as not too friendly. There were also instances where guests had to pick up my own food or noted a lack of offering sauces, which detracted from their visit.
Service
37
Reviews
70%
Satisfaction
11
negative
0
neutral
26
positive
Rating distribution
What people like
- Friendly, helpful staff
- Quick service
- Welcoming vibe
What people don't like
- Slow service
- Unfriendly cashier
- Self-service expected
Often praised
- serviceI hope this place opens again. It’s simple and was welcoming enough that I’d frequent over my favorite burrito spot. The weather and location made it so comforting.
- staffthey will help you the best they can to please you
- ServiceService:5
- Friendly folksFriendly folks
- fast servicefast service during the lunch rush
- foodfood came fast
- great little familyThey are a great little family.
- late After closingMade it a min late After closing and they didn't send me away!!
- peopleThey do have good people
- people servingThe people serving are extremely kind
Frequently criticized
- servicePésimo servicio, con esas caras que no ganas de vender comida
- asking for saucesMy experience at the restaurant was disappointing because they did not offer any sauces to go, nor did they even ask if I wanted any as a courtesy. This lack of attention to detail regarding condiments was a significant oversight.
- bus my own tableThe restaurant was empty, and I had to get my own food from the counter. It felt odd to be asked for a tip when I had to pick up my food and bus my own table. Additionally, the drink came in a single-use plastic cup, and a single-use plastic fork was provided, which is wasteful.
- cashier serviceterrible service from the cashier when I placed my order
- closing timeNow they close at 8pm
- offering saucesMy experience at the restaurant was disappointing because they did not offer any sauces to go, nor did they even ask if I wanted any as a courtesy. This lack of attention to detail regarding condiments was a significant oversight.
- person who rang us upnot to friendly
- pick up my own foodI had to stand up to go get my food from the counter
- waiting timeTook too long for just two tacos
Overall, you can expect a generally positive service experience, often characterized by friendly and efficient staff. While there might be occasional hiccups like longer waits or less attentive cashier interactions, the good outweighs the bad for most visitors. It's a solid choice if you value a welcoming atmosphere, but be prepared for potential minor inconsistencies.
Ambience (8.1 out of 10)
mentioned by 39% of the guests
When it comes to the vibe, this spot really shines! With a strong 8.1 score and a fantastic 89.7% customer satisfaction, its clear most folks love the atmosphere. Patrons frequently praise the "family" friendly feel, "cleanliness, " "authentic feel, " and "eye-catching decor, " often mentioning the "Mexican paintings" and "vibe" that make it an awesome experience.
Out of 29 total comments, a whopping 26 were positive, highlighting a welcoming and well-kept environment. However, its not entirely without its quirks. While the interior gets rave reviews, a few of the 3 negative comments point to external challenges, specifically concerning parking and parking space.
It seems finding a spot nearby can be a bit of a hassle, which is something to keep in mind if you're driving.
Ambience
29
Reviews
89%
Satisfaction
3
negative
0
neutral
26
positive
Rating distribution
What people like
- Authentic decor
- Clean environment
- Welcoming family vibe
What people don't like
- Difficult parking
Often praised
- atmosphereIt’s simple and was welcoming enough that I’d frequent over my favorite burrito spot. The weather and location made it so comforting. They stand out and I can guarantee this food is tasty.
- placeThe people working there are very friendly and helpful, and the prices are fair. I also liked that the place is very clean. Congratulations, keep it up!
- AtmosphereAtmosphere:4
- Mexican paintingsthey even have cool small Mexican paintings on a pillar
- art and historyLoved the art and all the history on the walls
- authentic feelGood authentic feel
- cleanlinessplace was overall clean and well-kept
- compostable containersthey use compostable containers
- decoreye catching decor
- environmentally friendlyvery environmentally friendly
Frequently criticized
- parkingParking:No hay casi estacionamiento… tienes que buscar a la redonda ..
- parking spaceParking space:Difficult to find parking
- restaurantThe meat is burnt. The restaurant has changed a lot : (
If you're looking for a place with a great atmosphere, authentic decor, and a clean, welcoming environment, this restaurant is definitely worth checking out. Just be prepared that finding parking might be a bit of an adventure before you settle in for a great experience.
Value (6 out of 10)
mentioned by 21% of the guests
When it comes to value, it seems many diners found some pleasant surprises! With 8 positive remarks out of 13 total, guests often highlighted the price, prices, and pricing as quite fair, especially for lunch. Many appreciated the pretty low prices and found it to be a decent price, with some even enjoying lunch for under $15, which is certainly hard to complain about these days.
The overall score for value sits at an average 6, with customer satisfaction at a mixed 61.5%. However, not everyone was thrilled with the cost. About 5 opinions mentioned concerns, frequently using terms like overpriced and pricey.
Some felt that this place is too pricey or it is a bit pricey, with one even feeling charged a lot for nothing and another noting a dish being $20 as their only complaint. So, while some find it reasonable, others clearly feel the pinch.
Value
13
Reviews
61%
Satisfaction
5
negative
0
neutral
8
positive
Rating distribution
What people like
- Fair lunch prices
- Decent overall value
What people don't like
- Can be pricey
- Some items overpriced
Often praised
- priceit is still suffice none of the less for the price
- pricesI went to buy some tacos 🌮 for my husband, and they were absolutely delicious 😋😋😋. The people working there are very friendly and helpful, and the prices are fair. I also liked that the place is very clean.
- lunchhad lunch for under $15 which can’t complain
- pricingDecent pricing for how yummy it is
Frequently criticized
- pricethis place is too pricey
- Price per personbeing $20. That's my only complaint.
- overpricedOverpriced
- priceyit is a bit pricey
So, is it worth your hard-earned cash? While many find the prices fair, especially for lunch, a significant number of diners felt it was a bit steep. If youre looking for an affordable lunch, you might be pleasantly surprised, but be prepared that some items could feel a little pricey'.
How are the prices at Pancho's?
You’re looking at roughly 20 per person – reported by 31 diners. That puts it in the $11–$20 category. For a Mexican Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most guests tend to spend right in that $11–$20 sweet spot, with a good number also opting for options in the 21-30$ range, showing a nice balance in their offerings.
Here’s a quick look at what guests spend per person, based on the latest 31 reviews.
How this restaurant’s value stacks up against similar spots in San Francisco.
Overall, we think the pricing feels pretty fair for a Mexican restaurant in San Francisco. It offers a solid mid-range experience without breaking the bank.
Customer Reviews: what people think about Pancho's
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Dinner
10
Borracho Burrito: One of the Year's Best!
My experience at this restaurant was fantastic, especially concerning the food. The Borracho burrito was one of the best I’ve had all year. It offered a delightful combination of mole, sweet, and spicy flavors.
I will definitely be back for more.
- Borracho burrito10
- mole, sweet, and spicy flavors9
Visit Type
- Regular Visit
Service Type
- Dine-in
10
Authentic, Fresh, and Excellent Food!
My experience at this restaurant has been consistently excellent for years. I've enjoyed their authentic and fresh food at this location and their previous one on Polk Street. The homemade tortillas for their tacos are particularly delicious, as is every other item on the menu.
Thanks so much!
- food10
- homemade tortilla10
- other item9
Visit Type
- Quick Meal
Service Type
- Dine-in
2
Disappointing Meal at Pancho's
My experience at Pancho's was overall disappointing. The tacos were made with hard shells, low-quality shredded cheese, and overcooked, dry chicken that had burnt char on it. The rice and beans were also dry with a crusty texture.
The restaurant was empty, and I had to get my own food from the counter. It felt odd to be asked for a tip when I had to pick up my food and bus my own table. Additionally, the drink came in a single-use plastic cup, and a single-use plastic fork was provided, which is wasteful.
There's much left to be desired here; I would advise others not to waste their time.
- tacos2
- shredded cheese2
- dry chicken1
Price per Person
- $21–$30
Visit Type
- Quick Meal
Service Type
- Dine-in
7
Nachos Protein Portion Disappointing
My experience at the restaurant was limited to ordering the nachos. My only complaint is regarding the protein portion. For $20, the amount of protein was less than what I typically receive at Chipotle.
The food was rated a 4, service a 5, and atmosphere a 5.
- food8
- service10
- atmosphere10
- protein portion3
- Price per person4
Price per Person
- $11–$20
Visit Type
- Casual Outing
Group Type
- Family
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
9
Great Food, Friendly Service, Eye-Catching Decor
We enjoyed our experience at this restaurant. The service was friendly, the food was good, and the prices were reasonable. The decor was eye-catching.
The steak tacos were good, and my daughter really liked her veggie burrito 🌯.
- service9
- food8
- prices8
What Pancho's offers
Crowd
- Groups
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Alcohol
- Late-night food
- Beer
- Quick bite
Dining options
- Catering
- Breakfast
- Brunch
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Outdoor seating
- Dine-in
- Takeout
- Delivery
Parking
- Usually somewhat difficult to find a space
- Paid street parking
Atmosphere
- Cozy
- Casual
FAQs
What service options are available at Pancho's in San Francisco?
At Pancho’s, you have several convenient service options. You can enjoy your meal with outdoor seating or dine-in. If you prefer to eat elsewhere, takeout and delivery services are also available for you.
Is Pancho's a good place for families with children?
Yes, Pancho’s is considered good for kids, making it a family-friendly spot. The restaurant provides a dedicated kids’ menu and high chairs to ensure a comfortable dining experience for your little ones.
How does Pancho's generally score with customers?
Pancho’s has an overall Restaurant Score of **6.8** and a Customer Satisfaction of **67.6%**. Customers particularly appreciate the **Ambience** (8.1) and **Service** (7.1), while **Food** (6.5) and **Value** (6) are considered average.
What are the standout food items at Pancho's?
Many customers praise the burritos, with the Borracho burrito frequently mentioned as a favorite. The carnitas are noted for being tender, and the salsa bar offers authentic and delicious options.
Are there any common issues customers experience at Pancho's?
Some customers have reported inconsistencies in food quality, such as bland rice or incorrect orders. Difficult parking in the vicinity and occasional inattentive service, like not being offered sauces, are also mentioned.