Highlights
- Great coffee
oChef » Oye Managua – San Francisco
Oye Managua - San Francisco
Photo from Oye Managua
Oye Managua at a glance
San Francisco Bernal Heights
- 🌽 Nicaraguan Restaurant
$$
Price per Person $41–$50
mentioned by 69 of the guests
#2345 out of 2403 places to eat in San Francisco
#3 Nicaraguan Restaurant out of 3 in San Francisco
Average
4.5 out of 10
Food
Service
Ambience
Value
457
Reviews
34.8%
Satisfaction
Often praised
- Authentic flavors
- Lively atmosphere
- Friendly staff
Frequently criticized
- Hidden fees
- Poor service
- Dirty venue
The restaurant Oye Managua is your go-to Nicaraguan Restaurant nestled in the vibrant Bernal Heights neighborhood of San Francisco. You’ll discover a truly authentic experience here, highlighted by its great coffee that perfectly complements any meal.
This cozy spot invites you to enjoy a casual yet trendy atmosphere, making it ideal for a quiet bite or a lively gathering.
Overview: Introducting Oye Managua
Oye Managua offers a taste of authentic Nicaraguan cuisine, with many appreciating the genuine flavor of dishes and the overall atmosphere. Guests often highlight the friendly staff who contribute to a welcoming experience.
However, some visits reveal inconsistencies, particularly concerning value and certain aspects of the dining experience. Issues with getting change back and mandatory tips have been noted, alongside occasional concerns about cleanliness.
Average
4.5
out of 10
457
Reviews
34.8%
Satisfaction
270
negative
28
neutral
159
positive
Oye Managua holds a Restaurant Score of 4.5, placing it in the average range. However, Customer Satisfaction stands at a lower 34.8%, indicating a notable gap between the overall score and how satisfied customers truly feel.
This suggests that while some aspects are acceptable, a significant portion of diners leave less than pleased, based on 457 customer opinions. Looking closer at specific areas, the Food (5) receives an average rating, with many praising its authentic taste.
Ambience (6.1) also falls into the average category, often described as lively. However, Service (4.1) is seen as average, and Value (2.2) is a clear area for improvement, frequently cited in the 270 negative opinions compared to 159 positive ones.
What people like
- Authentic food flavors
- Lively, welcoming atmosphere
- Friendly, helpful staff
What people don't like
- Mandatory tips, hidden fees
- Inconsistent service quality
- Cleanliness, outdated venue
With a Recommendation Score of 4.9, Oye Managua presents a mixed experience. If you’re seeking authentic Nicaraguan flavors and a lively atmosphere, it might be worth a visit.
However, be prepared for potential inconsistencies in service and value. Consider your priorities before dining here.
While the food can be a highlight, issues like mandatory tips and concerns about cleanliness could detract from the overall enjoyment. It’s a place with potential, but also clear areas for improvement.
Similar Restaurants in San Francisco
- Nicaraguan Restaurant
5.9
out of 10
out of 10
201
52.2%
- $$
- Mission District
- Food
- Service
- Ambience
- Nicaraguan Restaurant
5.8
out of 10
out of 10
221
52.9%
- $$
- Mission District
- Food
- Service
- Ambience
Verdict: Our expert take on Oye Managua
Food (5 out of 10)
mentioned by 87% of the guests
When it comes to the food, its a bit of a mixed bag, with an average score of 5 and mixed customer satisfaction at 40.6%. However, many diners rave about the delicious and authentic Nicaraguan food, especially praising the carne asada and tasty Nacatamales. With 88 positive remarks among 217 total opinions, theres definitely some culinary magic happening here, with mentions of fresh, hot dishes.
On the flip side, 116 negative comments point to some inconsistencies. Guests occasionally encountered issues like reheated or ice-cold food, and some found dishes to be greasy or lacking authentic Nicaraguan flavor. There were also reports of stomach discomfort, suggesting that not every dish hits the mark.
Food
217
Reviews
40%
Satisfaction
116
negative
13
neutral
88
positive
Rating distribution
What people like
- Authentic Nica cuisine
- Delicious Carne Asada
- Generous portions
What people don't like
- Reheated, cold food
- Lacks Nica authenticity
- Stomach discomfort
Often praised
- foodIt's a wonderful place to visit, especially for lunch. The atmosphere was fantastic, and the food was top-notch. I highly recommend the Carne Asada Plate.
- Nicaraguan foodMy experience at this restaurant was fantastic! I found it to be easily the best Nicaraguan food in the city, offering multiple options at great prices. The staff were very friendly, contributing to an atmosphere that felt very authentic.
- Carne AsadaCarne asada taste good
- FoodFood is excellent!!
- Maria Elenathe dish I tried was called Maria Elena, which was also very delicious
- NacatamalesNacatamales!!! I dream of them.in my sleep.
- carne asadala carne asada es muy exquisita
- churrascoI decided to try the churrasco with gallo pinto, maduro, and fried cheese. Everything I loved.
- flavorFlavor very close to authentic Nicaraguan food
- gallo pintoI decided to try the churrasco with gallo pinto, maduro, and fried cheese. Everything I loved.
Frequently criticized
- foodvery expensive food for the little you get
- meatthe meat and the cheese all me it was given reheated
- gallopintoMy wife took me to eat Nica food because I am Mexican, wanting me to try Nicaraguan delicacies. However, the service was terrible and the food was not authentic Nica; my wife cooks better gallopinto and tajadas. Additionally, a tip was mandatory even though the service was bad – I wouldn't have left a dollar.
- plantainsThe plantains seemed to be from a bag and not fresh
- saladSalad (cabbage) instead of sliced is smashed, and they add tomato which is NOT the traditional salad from Nicaragua
- flavorNot that Nica flavor
- food qualitythe quality is very poor
- fried cheeseme contesto de la misma manera déspota NO HAY QUESO FRITO SOLO QUESO FRESCO.
- nacatamalesNacatamales to much acid over power the taste
- platanosplatanos came with no sour cream
If you're craving authentic Nicaraguan flavors, this spot might be worth a try, especially for their highly praised carne asada and Nacatamales. Just be prepared for a potentially inconsistent experience, as some dishes might not live up to expectations in terms of temperature or authenticity.
Service (4.1 out of 10)
mentioned by 72% of the guests
While the overall customer satisfaction for service is a poor 31.6%, there are bright spots! Based on 37 positive comments, many guests truly appreciated the familiarity and personalized attention from the staff. Some even highlighted prompt service and specific friendly employees, showing genuine effort from certain team members.
However, the experience isn't always smooth sailing. With 77 negative observations, common complaints revolve around waitress attitude, long wait times for food, and poor communication. Issues like incorrect orders and staff being perceived as rude or disorganized significantly impact the overall experience, contributing to the average 4.1 score.
Service
117
Reviews
31%
Satisfaction
77
negative
3
neutral
37
positive
Rating distribution
What people like
- Friendly staff
- Prompt service
- Personalized attention
What people don't like
- Rude staff
- Long wait times
- Incorrect orders
Often praised
- serviceThe food was as close as you can get to being in Granada, with the only thing missing being served on a banana leaf. I enjoyed great food, great service, and had great times. The prices were also reasonable.
- attentionVery satisfied with the whole atmosphere and attention
- staffThe staff are very friendly
- ServiceThe service is outstanding.
- Great servicethe Great service is a reflection of their character!!
- KarenKaren is super waitress
- OwnersWe were able to meet the owners
- customer serviceel servicio al cliente es muy bueno
- employeesEmployees are kind and helpful
- familiaritythe familiarity of the people serving you felt very genuine
Frequently criticized
- serviceWhoever calls the dish they sold me 'Chanco con yuca' has obviously never tasted a real 'Chanco con Yuca. ' The service was terrible; instead of attending to the customer, the three waitresses were talking and arguing amongst themselves while the customer waited. It got to the point where I had to tell them I couldn't wait any longer for my change.
- waitressesWhoever calls the dish they sold me 'Chanco con yuca' has obviously never tasted a real 'Chanco con Yuca. ' The service was terrible; instead of attending to the customer, the three waitresses were talking and arguing amongst themselves while the customer waited. It got to the point where I had to tell them I couldn't wait any longer for my change.
- attentionatienden con prioridad y amabilidad a los extranjeros y no a los visitantes NicaragĂĽenses
- staffThe staff seemed disorganized and not attentive
- waitressuna mesera que cobra el plato de comida diferente que al menĂş
- customer serviceHer entire demeanor and way of speaking were awful. She spoke to me rudely, and while I understand things happen, I believe customer service should be respectful, charismatic, and helpful. For two canned sodas and three fresh waters, she charged me $25.
- DON'T COME BACKsaid DON'T COME BACK
- attitudesI go there because it's the only Nicaraguan restaurant available. I have to tolerate their attitudes because I feel they don't serve with kindness.
- bad reviewsMUCHAS MALAS RESEĂ‘AS DE ESTE RESTAURANTE
- breakfast orderme dijo de manera déspota "Nada de desayuno se pide a esta hora"
If you're considering a visit, be prepared for a mixed bag when it comes to service. While some guests rave about friendly and prompt attention, a significant number report issues with staff attitude and wait times. It might be a gamble, so manage your expectations accordingly.
Ambience (6.1 out of 10)
mentioned by 38% of the guests
The ambience here presents a bit of a mixed bag, with a score of 6.1, placing it in the average category, and customer satisfaction hovering at a 50% mixed rating. Despite this, many guests appreciate the overall atmosphere, especially the patio and cleanliness, with some enjoying the live music and kid-friendliness, based on 30 positive pieces of feedback. However, not everyone is thrilled, with 20 negative opinions highlighting concerns like a strange smell, a dirty place, and the venue being noisy and very small.
Parking also appears to be a consistent headache for visitors, suggesting some areas definitely need attention.
Ambience
60
Reviews
50%
Satisfaction
20
negative
10
neutral
30
positive
Rating distribution
What people like
- Great atmosphere
- Lovely patio
- Live music
What people don't like
- Unclean kitchen
- Very small place
- Too noisy
Often praised
- atmosphereVery satisfied with the whole atmosphere and attention
- AtmosphereAtmosphere:5
- placeLindo lugar la verdad sin quejas
- Live musicSpecial events:Live music
- TV playing Latin rhythmThe restaurant offers many typical dishes, and I was impressed by the prompt service. The atmosphere was busy and lively, with TV playing Latin rhythm adding to the ambiance. They accept both cash and credit cards, though there's a fee for credit card use.
- busy atmospherebusy atmosphere
- cleanlinessmuy limpio todo en general
- conveniently locatedI frequently visit this place because it's conveniently located near me. However, lately, I've been bothered by the fact that my change isn't returned.
- everythingEverything was very beautiful
- familyrecomendado para llegar con la familia
Frequently criticized
- atmosphereThe service feels rushed every time I go; they seem to be pushing me to pay and leave. The atmosphere is cold, with no heater on, as if they're saving energy. I can never pay with a card because the machine never works.
- cleanlinessdeberĂan de mantener más limpio
- parkinghard to find parking
- Nicaraguathe place does not put Nicaragua high
- dirty placeit's a very dirty place
- embarrassing myselfPASAR VERGĂśENZA AHĂŤ
- establishmentestablishment is too outdated
- kitchenFew places truly know how to cook Nica food. Oye Managua is definitely one of the worst, including its kitchen, which looks very dirty!
- mice in kitchenthere are mice in the kitchen
- musicla mĂşsica es muy fuerte
If you're seeking a lively spot with potential for live music and a pleasant patio, this place might be worth a try. Just be prepared for a potentially small, noisy environment and some cleanliness concerns, especially if easy parking is a must for you.
Value (2.2 out of 10)
mentioned by 34% of the guests
When it comes to value, a few diners have found some bright spots, noting that the prices can be quite reasonable and even great for the options available. Based on 4 positive opinions out of 63 total, some guests appreciate the affordability, especially for the quality of food offered. However, the overall picture for value is quite challenging, with a poor score of 2.2 and customer satisfaction hovering at a very low 6.3%.
A staggering 57 negative opinions highlight significant concerns, frequently mentioning issues like a cash only policy, forced tip, credit card fee, and overcharge for various items, leading to ridiculous prices and hidden charges.
Value
63
Reviews
6%
Satisfaction
57
negative
2
neutral
4
positive
Rating distribution
What people like
- Reasonable prices
What people don't like
- Cash-only policy
- Mandatory service charge
- Unexpected extra fees
Often praised
- pricesMy experience at this restaurant was fantastic! I found it to be easily the best Nicaraguan food in the city, offering multiple options at great prices. The staff were very friendly, contributing to an atmosphere that felt very authentic.
Frequently criticized
- priceShe spoke to me rudely, and while I understand things happen, I believe customer service should be respectful, charismatic, and helpful. For two canned sodas and three fresh waters, she charged me $25. I left and only paid for the drinks because everything had onion, and they didn't have what I wanted.
- tipHowever, the only thing I didn't like the last time I visited was that the waiter's tip was already included in the total bill. For me, I believe the tip should be decided by the customer, not the restaurant. I'm not sure if this happened only to me or if they are now operating this way, as I've dined here several times before and this had never happened.
- billthe bill was much higher than the others times i had came
- cashYou need cash or you will be paying lots extra
- cash onlydemanding cash only
- changeI frequently visit this place because it's conveniently located near me. However, lately, I've been bothered by the fact that my change isn't returned. I can wait for it, and the waitresses act as if I'm not waiting or as if returning change is an obligation.
- mandatory tipThe grilled meat was as if it were Mexican; one should maintain authenticity. Besides that, you're paying mandatory tip, and it's a struggle to get your change back. Honestly, I wasn't invited to go back.
- tipsMy experience at this restaurant was negative. The establishment is too outdated, and they force you to pay tips, which is wrong. It was a bad experience, and I will not visit this place again.
- 3% chargecharge you a 3% more
- 4 plates & 4 drinksI payed 240$ just for 4 plates & 4 drinks
If you're considering this spot, be prepared for potential surprises regarding payment methods and extra costs. While some find the base prices reasonable, the numerous reports of mandatory tips and unexpected fees mean you might end up paying more than anticipated.
How are the prices at Oye Managua?
On average, you’ll spend around 44 per person – based on 69 guests. That puts the restaurant in the $41–$50 category. For a Nicaraguan Restaurant, that’s mid-range, maybe slightly above.
While the average sits here, we see a pretty wide range of spending, from more budget-friendly options to some higher-end choices.
Here’s a quick look at what guests spend per person, based on the latest 69 reviews.
How this restaurant’s value compares to similar spots in San Francisco.
Overall, we think the pricing feels fair for a Nicaraguan Restaurant in San Francisco, especially given the variety of price points available. It seems to offer good value across its menu.
Customer Reviews: what people think about Oye Managua
Visit Type
- Quick Meal
Service Type
- Dine-in
1
Health Hazard: Mice and Dirt
For those who prioritize their health, I strongly advise against eating at this restaurant. My experience was deeply concerning due to the presence of mice in the kitchen. The establishment is a very dirty place.
If your health is important to you, please do not dine here.
- mice in kitchen1
- dirty place1
Price per Person
- $21–$30
Visit Type
- Food Exploration
Group Type
- Family
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Long (31+ min.)
Noise Level
- Moderate
3
Average Food, Disappointing Service
We visited Oye Managua for lunch and ordered several dishes, including the Baho, Carne Asada with Gallo Pinto and fried plantains, and Churrasco. We also enjoyed Tona beers and their specialty drink, a Chicha Morada / cacao-style drink. While the food presentation was appealing, the flavors were merely average, lacking any memorable qualities.
The beef was somewhat dry, and the overall meal didn't deliver the authentic richness I had anticipated. The most significant letdown was the service. It took over 30 minutes to receive a to-go box and settle the bill, despite the restaurant not being overly busy.
The staff appeared disorganized and inattentive. The atmosphere was simple and casual, but combined with the slow service and average food, this experience suggests it will be a one-time visit for me. Additionally, there was no parking available.
The total cost was around $100 with tip for three people. Be aware that they are CASH Only, otherwise, you'll face hefty processing fees.
- food presentation7
- flavors5
- atmosphere5
- beef3
- overall meal4
- service1
Price per Person
- $21–$30
Visit Type
- Delivery
Service Type
- Takeout
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
2
Disappointing Takeout Experience
I called to order two carne asada services for pickup. I called to buy, not to order, and they gave me leftovers, like the last of what they had. What is this?
I arrived to pick them up at 7: 15 pm. Honestly, they disappoint more and more each time.
- carne asada services2
- leftovers1
- pickup2
Price per Person
- $61–$70
Visit Type
- Casual Outing
Group Type
- Friends
Group Size
- Large Group
Service Type
- Dine-in
Noise Level
- Quiet
9
Excellent Food, Service, and Cleanliness
My experience at the restaurant was very good. The staff were friendly, and the place was very clean overall. The food was very good, and the service was excellent.
The atmosphere was rated 3, and the noise level was quiet, making it easy to talk. Kid-friendliness was rated as 'Muy bien'.
- staff10
- cleanliness10
- food10
- wheelchair accessibility3
Price per Person
- $21–$30
Visit Type
- Casual Outing
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
Noise Level
- Quiet
2
Extra charge for card payment illegal
I was charged an extra amount for paying with a card, which is illegal according to California law. The food and service were both rated a 2 out of 5. The atmosphere was rated a 1 out of 5, despite the noise level being very quiet.
The price per person was between $20–30 for a group of 2 people.
- noise level5
- price per person5
- card payment1
- food2
- service2
What Oye Managua offers
Planning
- Accepts reservations
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Tourists
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Breakfast
- Solo dining
Amenities
- Restroom
- Bar onsite
Offerings
- Healthy options
- Quick bite
- Wine
- Coffee
- Beer
- Small plates
- Alcohol
Dining options
- Breakfast
- Brunch
- Table service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Dine-in
- Takeout
- Delivery
Parking
- Usually somewhat difficult to find a space
- Paid street parking
Atmosphere
- Cozy
- Casual
- Quiet
- Trendy
FAQs
What kind of atmosphere and dining experience can you expect at Oye Managua?
At Oye Managua, you’ll find a cozy, casual, and trendy atmosphere perfect for a quiet meal. You can enjoy various dining options including breakfast, brunch, lunch, and dinner, with comfortable seating and table service available. It’s a welcoming spot for any time of day.
Does Oye Managua provide accessibility features for all guests?
Yes, Oye Managua is committed to being accessible to everyone. You’ll find a wheelchair accessible entrance, wheelchair accessible seating, and a wheelchair accessible restroom, ensuring a comfortable and convenient visit for all patrons.
What is the overall customer sentiment for Oye Managua?
Oye Managua has an average Restaurant Score of **4.5**, but Customer Satisfaction is lower at **34.8%**. This indicates a mixed reception, with many customers expressing dissatisfaction despite some positive aspects.
What are the main strengths of Oye Managua?
Customers frequently praise the authentic **Food** (5) flavors and the lively **Ambience** (6.1). Many also appreciate the friendly and helpful **Service** (4.1) staff, contributing to a welcoming atmosphere.
What are the common complaints about Oye Managua?
Recurring issues include concerns about **Value** (2.2), specifically mandatory tips, hidden fees, and problems with receiving correct change. Some customers also report inconsistent service quality and cleanliness issues within the venue.