Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
Reviews
Satisfaction
The restaurant Mr Lu’s Burgers & Seafood in Seattle’s University Heights neighborhood is a popular Hamburger Restaurant. It offers a casual atmosphere perfect for a quick bite.
The spot is good for kids and provides various service options including no-contact delivery and dine-in.
Mr Lu’s offers a compelling experience, primarily driven by its consistently delicious food and a reputation for being a great bargain. Many appreciate the warm, friendly staff who contribute to a welcoming atmosphere, making it a local favorite for many years.
However, the dining environment presents some notable drawbacks. Patrons have occasionally reported issues with cleanliness, including a dirty bathroom and greasy dining tables , which can detract from the overall experience.
Reviews
Satisfaction
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Mr Lu’s garners a strong overall 8.1 score, with customer satisfaction at a solid 84.3%, indicating a largely positive reception among its patrons. This assessment is drawn from 350 customer remarks, with a significant majority of 295 positive observations against 43 negative ones.
The restaurant truly shines in its Food (8.5) and Service (8.5), both rated as excellent. The Value (7.6) also stands out as good, offering reasonable pricing for the quality.
The primary area for improvement appears to be the Ambience (5.7), which registers as average.
For those prioritizing excellent food and attentive service at a reasonable price, Mr Lu’s is a solid choice. While the dining environment might not always be pristine, the core offerings often outweigh these concerns, making it a worthwhile stop for a satisfying meal.
With a strong recommendation score of 8.3, Mr Lu’s is certainly worth considering if you’re seeking a casual spot with great food and value, and are willing to overlook some minor aesthetic imperfections.
When it comes to the food here, youre generally in for a treat! With a solid score of 8.5 and customer satisfaction at a fantastic 89.7%, its clear most diners are leaving happy. Out of 232 customer remarks, a whopping 208 were positive, frequently praising items like the Phoenix Fries, Blackened Salmon Sandwich, and the Huge portions that make for a best meal.
However, not every bite is perfect, as 19 negative comments indicate. Some experiences mentioned a fishy smell in the salmon, black rotten lettuce, or food that was soggy and had lots of grease. While these instances are few, they highlight areas where consistency could be improved.
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If you're looking for a place with generally delicious food and generous servings, especially their acclaimed burgers and fries, this spot is definitely worth a try. Just be mindful that a few diners have encountered issues with freshness or greasiness, so set your expectations accordingly.
It sounds like the service here is generally a real highlight! With an impressive score of 8.5 and customer satisfaction soaring at 90.7%, its clear that most diners have an excellent experience. Based on 49 positive comments out of 54, guests frequently praise the "staff" for being "friendly" and "attentive, " often highlighting the "owner" for their personal touch and care.
However, its not entirely without a hitch, as 4 negative comments point out. There have been isolated concerns, specifically regarding a lady at the cash register and issues with handling refunds or exchanges. While these instances are few, they suggest that consistency in customer issue resolution could be an area for review.
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If youre looking for a place where the staff genuinely cares and provides a friendly, attentive experience, this spot is definitely worth trying. While there have been a couple of isolated hiccups with cashier interactions, the overwhelming positive feedback suggests youre in for some excellent service.
When it comes to the vibe, this spot is a bit of a mixed bag, landing an average score of 5.7 with 45.9% customer satisfaction. Many appreciate the cozy, mom and pop feel and kid-friendliness, often highlighting the atmosphere and even a well-kept fishtank as enjoyable touches. Based on 17 positive remarks out of 37 total, it seems many find the place worth a visit for its unique charm.
However, there are some noticeable downsides, with 15 negative comments pointing to issues like difficult parking and concerns about the bathroom cleanliness. Some even mentioned cockroaches and flies, along with furniture that needs an update, suggesting the place could use some attention to its overall upkeep.
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If youre looking for a casual, unpretentious spot with a homey feel and dont mind overlooking some cleanliness issues or parking challenges, it might be worth a try. However, if a pristine environment and modern amenities are high on your list, you might find yourself disappointed.
When it comes to value, this spot truly shines! Customers are quite happy, with a strong 77.8% satisfaction rate and a good score of 7.6. Many of the 21 positive comments praise the great value, bargain prices, and inexpensive burger options, often noting the generous portions for the money.
It seems you get a lot of bang for your buck here. However, not everyone agrees, as 5 opinions suggest some items can be pricey or overpriced. A few felt the prices are far too high for what's offered, particularly regarding the burger.
While the majority find it a steal, a small number of diners found the cost a bit steep for their liking.
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If youre looking for a place where your money goes far, especially for a tasty burger and generous portions, this spot is definitely worth checking out. While a few found it a bit expensive, most agree its a fantastic deal, offering great value for a casual meal.
You’re looking at roughly 20 per person – reported by 55 diners. That puts it squarely in the $11–$20 category. For a Hamburger Restaurant, that’s comfortably mid-range: not a steal, but not bank-breaking either.
Most folks (37 out of 55, to be exact!) are spending right in this sweet spot, showing prices really cluster around this average. While a few go for cheaper options and some splurge a bit, the main experience is right here.
Here’s a quick look at what guests spend per person, based on the latest 55 reviews.
How this restaurant’s value stacks up against similar spots in Seattle.
Considering it’s a Hamburger Restaurant, the pricing feels quite fair. We think it offers a good balance for a satisfying meal without breaking the bank.