Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » MIXT Salads – San Francisco
MIXT Salads - San Francisco
Photo from MIXT Salads
MIXT Salads at a glance
San Francisco Russian Hill
- 🥗 Salad Shop
$$
Price per Person $11–$20
mentioned by 75 of the guests
#1887 out of 2403 places to eat in San Francisco
#4 Salad Shop out of 7 in San Francisco
Good
6.6 out of 10
Food
Service
Ambience
Value
327
Reviews
62.7%
Satisfaction
Often praised
Frequently criticized
The restaurant MIXT Salads is a popular Salad Shop in San Francisco’s vibrant Russian Hill neighborhood, where you can enjoy a fresh and customizable salad bar experience. You’ll find a casual atmosphere perfect for a quick, healthy meal, offering organic dishes that cater to your wellness needs.
This spot is ideal for anyone looking for a delicious and convenient dining option.
Overview: Introducting MIXT Salads
Good
6.6
out of 10
327
Reviews
62.7%
Satisfaction
99
negative
23
neutral
205
positive
What people like
What people don't like
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Verdict: Our expert take on MIXT Salads
Food (7 out of 10)
mentioned by 92% of the guests
When it comes to the grub, this spot generally hits the mark! With a score of 7 and a solid 70.7% customer satisfaction, the food is definitely considered good. Out of 198 total remarks, 140 rave about the delicious crispy chicken, fresh ingredients, and great flavors, especially in their salads and sandwiches.
However, not every bite is perfect. Some of the 48 critical comments point to concerns about small portions, a lack of freshness in certain dishes, and occasional quality issues. A few also mentioned disappointing sauce options, suggesting there's still room for improvement in consistency.
Food
198
Reviews
70%
Satisfaction
48
negative
10
neutral
140
positive
Rating distribution
What people like
- Crispy chicken
- Fresh ingredients
- Great flavor
What people don't like
- Small portions
- Lack freshness
- Poor quality
Often praised
- foodconsistent with their food it’s all great tasting
- burgersthe burgers were actually pretty good
- chicken sandwich14 USD for a chicken sandwich. Nonetheless I return. It's that good.
- friesMy experience at this restaurant was fantastic! I enjoyed their great chicken sandwiches and fries. They also offer a wide variety of options, including burgers and salads.
- saladI tend to finish my food before thinking about snapping a photo, so no pictures this time! However, I can confidently say this is the best salad on Polk Street. It was an excellent lunch experience.
- saladsI enjoyed their great chicken sandwiches and fries. They also offer a wide variety of options, including burgers and salads. The service was fast and friendly, and I appreciated that they have both indoor and outdoor seating available.
- sweet potato friesIt features amazing roasted carrots, super fresh veggies, and a heavenly lemon dressing. They also offer great sweet potato fries, perfect for when you're craving something salty with your salad.
- FoodFood:5
- chicken sandwichesGreat chicken sandwiches
- crispy chickenThey offer a variety of sandwiches, burgers, and salads. I tried the Cali salad with crispy chicken, which was a highlight. It featured crispy carrot strips, seasoned croutons, and seeds, providing excellent extra crunch.
Frequently criticized
- foodthe food was not fresh
- food poisoningended up with food poisoning. Later that day I had extremely bad stomach pain
- veggie burgerveggie burger was very underwhelming
- Avocado toastAvocado toast used to be awesome, but quality has dropped significantly
- BBQ saucecovered with BBQ sauce. It’s very plain, taste like BBQ sauce
- arrangement of toppingsarrangement of the toppings were a bit inconvenient
- avocado toastVery disappointing. Small piece of regular bread, a bare scraping of avocado
- barbecue bowlthe barbecue bowl. ... It’s very plain, taste like BBQ sauce
- bottle topshorrible bottle tops, the juice spills out anyway and the top won’t twist off
- bughad a bug just hanging out in there
If you're looking for a generally good meal with tasty chicken and fresh salads, this place is worth a try. Just be mindful that some experiences mention smaller portions or occasional freshness issues, so manage your expectations.
Service (5.6 out of 10)
mentioned by 57% of the guests
When it comes to service, it's a bit of a mixed bag, with a score of 5.6 and customer satisfaction at 47.1%. However, many guests have highlighted some truly positive experiences! There are 33 positive remarks out of 70 total, often praising the friendly staff and excellent customer service.
People frequently mentioned quick and efficient service, with team members going above and beyond, contributing to a pleasant dining experience. On the flip side, an equal number of 33 negative opinions point to issues with unfriendly personnel and slow service. Common complaints include long waiting times and problems with order accuracy.
Some found the customer service lacking, leading to disappointing experiences and a general lack of attentiveness from the staff.
Service
70
Reviews
47%
Satisfaction
33
negative
4
neutral
33
positive
Rating distribution
What people like
- Friendly, helpful staff
- Fast, efficient service
- Staff goes above/beyond
What people don't like
- Unfriendly personnel
- Long waiting times
- Order accuracy issues
Often praised
- staffthe staff is super friendly and helpful
- serviceHe was outstanding and went above and beyond
- ServiceService:5
- Friendly serviceFriendly service
- customer serviceI highly recommend this place, and we will definitely be back soon. Thank you for the fantastic customer service!
- enthusiastic staff memberFreshly prepared by an enthusiastic staff member.
- extra salad dressingI asked for extra salad dressing and a piece of bread and got it in no time
- foodit did however come out really fast
- friendly stafffriendly staff was very flexible to changes
- lady at the counterthe lady at the counter was nice and friendly
Frequently criticized
- serviceThe service I received from a young man and a young woman was unprofessional and unfriendly.
- orderat least one thing from your order will be wrong
- staffthe guy was completely disinterested.
- waiting timeThe food was good, but the service was terrible. We waited for our order for more than 30 minutes, during which our coffees got cold. It's essential to know exactly what you want before sitting down.
- customer servicePoor customer service can really affect a business
- English of the cashierdifficult to understand the English of the cashier
- bait and switchit’s a bait and switch Trumpy Style propaganda
- cashierscashiers could use some customer service training (a little unwelcoming)
- disappointingDisappointing
- employeesemployees forgot sanitary standards
Given the very split feedback, service here can be a hit or miss. If you value friendly interactions and quick service, you might be pleasantly surprised, but be prepared for potential delays or issues with your order. It's a gamble, so manage your expectations.
Ambience (6.5 out of 10)
mentioned by 40% of the guests
When it comes to ambience, this spot offers a bit of a mixed bag, with a score of 6.5 indicating it's pretty average, and customer satisfaction sitting at 60%. Many appreciate the attention to the interior and overall atmosphere, noting comfortable seating options and a great location. Some even found it to have a peaceful, homey space, with 24 positive remarks out of 40 total observations.
However, there are some notable downsides that could impact your experience. Several guests mentioned issues with sanitation standards, including flies everywhere and even a mouse sighting. Others found the place to be crowded or a bit loud, with 11 negative comments highlighting concerns about dirty tables and less-than-ideal indoor seating.
Ambience
40
Reviews
60%
Satisfaction
11
negative
5
neutral
24
positive
Rating distribution
What people like
- Great location
- Indoor/outdoor seating
- Peaceful atmosphere
What people don't like
- Poor sanitation
- Flies everywhere
- Can be crowded
Often praised
- atmosphereMy experience at this restaurant was quite peaceful, with an atmosphere that resembles the quiet car of an Amtrak train, almost like a mindfulness temple focused on balance and being centered. In these temperamental times, it's a good, peaceful place to be.
- AtmosphereAtmosphere:5
- locationGreat location in a mellow part of Polk Street
- San Francisco vibeIt fits the San Francisco vibe perfectly!
- fastfood chainMy experience at this restaurant was notable for the a lot of attention to interior. It's rare to see that at a fastfood chain. This establishment might be a worthy competitor to Sweetgreen.
- homey spaceHomey space featuring sandwiches
- indoor and outdoor seatingthey have indoor and outdoor seating available
- indoor seatingIndoor and outdoor seating available
- interiorMy experience at this restaurant was notable for the a lot of attention to interior. It's rare to see that at a fastfood chain.
- musicGood music
Frequently criticized
- atmosphereLieu qui n'est pas très chaleureux, très haut de plafond, déco très sobre, murs blancs.... peu fréquenté
- crowdedOn the weekend, it maybe crowded, so go early or get takeaway
- fliesflies EVERYWHERE
- flies everywhere insideThere are flies everywhere inside so it was hard to eat
- louda bit loud
- mouseMy experience at this restaurant was not good, especially for celiacs. To make matters worse, I saw a mouse scurry across the floor. When I informed the staff, they didn’t seem to care.
- placeIt was empty when we came in
- sanitary standardsforgot sanitary standards
- sanitation standardsStep up your sanitation standards
- seating insideseating inside is not the best experience
If you're looking for a place with a generally pleasant, often mellow vibe and good seating options, it might be worth a visit. But if cleanliness and a quiet, pest-free environment are top priorities, you might want to consider other options or stick to takeout.
Value (5.9 out of 10)
mentioned by 20% of the guests
When it comes to value, many diners are thrilled to find an affordable salad place where you can even get two bowls for the price of one, making for an incredible deal. Guests have enjoyed a good quality-price ratio, especially when snagging a 50% off special. This positive sentiment is reflected in 8 favorable comments, contributing to an average 5.9 score.
However, not everyone feels the same, with 7 negative remarks pointing out that some items can be overpriced for the quality, leading to a feeling that the value just isn't there. There are also concerns about shrinkflation and a pricey side to the menu, which contributes to a mixed customer satisfaction of 42.1% across 19 total comments.
Value
19
Reviews
42%
Satisfaction
7
negative
4
neutral
8
positive
Rating distribution
What people like
- Affordable salad options
- Great promotional deals
- Good quality-price
What people don't like
- Often feels overpriced
- Concerns about shrinkflation
- Value often lacking
Often praised
- 50% offI got 50% off my bowl.
- Price per personPrice per person:$20–30
- affordable salad placeexcited to have an affordable salad place nearby
- pricegood and at a good price
- pricesVery reasonably priced
- quality-price ratioBuena relación calidad precio
- special codethe cashier mentioned a special code for the day. I got 50% off my bowl.
- two bowls for the priceI was excited to find an affordable salad place nearby. We got two bowls for the price of one Blue Barn salad, which was an incredible deal. The staff was super nice as well.
Frequently criticized
- pricetemerity to ask for 14 USD for a chicken sandwich.
- 50% offpromise of 50% off on your first meal and it is refused
- overpriceda little overpriced for the quality
- pricey sidethe meal was a bit in the pricey side
- shrinkflationThat's shrinkflation
- valueThe value just isn't there anymore
Overall, the value here is a bit of a mixed bag. If you catch a deal like 50% off or a two-for-one special, you'll likely find it very affordable, but be wary of regular prices which some find a bit steep for what you get.
How are the prices at MIXT Salads?
On average, you’ll spend around 19 per person – from 75 guests. That puts the restaurant in the $11–$20 category. For a Salad Shop, that’s mid-range, maybe slightly above.
Looking at what people actually spend, most diners find themselves in this $11–$20 sweet spot, though a good number also opt for slightly pricier options in the $21–$30 range, with just a few going for a more premium experience.
Here’s a quick look at what guests spend per person, based on the latest 75 reviews.
Comparing value for money against similar restaurants in San Francisco.
Overall, we think the pricing feels quite fair for a Salad Shop, especially considering its location in San Francisco. It offers a good balance for those looking for quality without breaking the bank.
Customer Reviews: what people think about MIXT Salads
Price per Person
- $11–$20
Visit Type
- Casual Outing
Service Type
- Dine-in
2
Disappointing Service at MIXT
I’m disappointed with my recent experience at MIXT on Polk Street. The service I received from a young man and a young woman was unprofessional and unfriendly. I was in uniform at the time, and I couldn’t help but feel I was being treated differently because of it.
Poor customer service can really affect a business, and this experience reflected that. I genuinely hope management provides better training to the staff, as MIXT has potential but the current service leaves a very negative impression.
- service2
- customer service2
Price per Person
- $21–$30
Visit Type
- Regular Visit
Service Type
- Dine-in
3
Shrinkflation and Declining Value
My experience at this restaurant has been a gradual decline over the years. The salads are noticeably smaller now than they used to be, which is a clear example of shrinkflation, especially since the price hasn't increased significantly. Consequently, the value just isn't there anymore.
- salads2
- shrinkflation2
- value2
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Dinner
2
Disappointing Barbecue Bowl Experience
My experience at the restaurant involved ordering the barbecue bowl. Unfortunately, the entire top of the bowl was covered with BBQ sauce, making the dish very plain. It tasted primarily like BBQ sauce with added crunch from deep-fried onions.
Based on this experience, I wouldn't recommend it.
- deep fried onions5
- barbecue bowl2
- BBQ sauce2
Price per Person
- $21–$30
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Lunch
6
Great Salad Options, Limited Vegan Choices
My experience at this restaurant was mixed. It wasn't a popular place, as it was empty when we arrived. However, they offer great salad options.
On the downside, there aren't a lot of options if you are vegan or vegetarian.
- salad options8
- vegan or vegetarian options3
- place2
Price per Person
- $21–$30
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Dinner
8
Impressive Fast Food Chain Ambiance
My experience at this restaurant was notable for the a lot of attention to interior. It's rare to see that at a fastfood chain. This establishment might be a worthy competitor to Sweetgreen.
Hmmmm.
- interior9
- fastfood chain8
- competitor7
What MIXT Salads offers
Crowd
- Family-friendly
- LGBTQ+ friendly
- Transgender safespace
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
Popular for
- Solo dining
Amenities
- Gender-neutral restroom
- Free Wi-Fi
- Restroom
Offerings
- Salad bar
- Organic dishes
Dining options
- Seating
- Counter service
- Dessert
Service Options
- No-contact delivery
- Onsite services
- Takeout
- Dine-in
- Delivery
Parking
- Usually difficult to find a space
Atmosphere
- Casual
FAQs
What kind of dining experience can you expect at MIXT Salads in Russian Hill?
At MIXT Salads, you’ll find a casual atmosphere perfect for a quick bite or a relaxed meal. You can choose from various service options including dine-in, takeout, delivery, and no-contact delivery. Counter service is available, and there’s comfortable seating for you to enjoy your organic dishes.
Does MIXT Salads offer accessible options and amenities for its guests?
Yes, MIXT Salads is committed to accessibility, offering a wheelchair accessible entrance, seating, and restroom. You’ll also find convenient amenities like free Wi-Fi and a gender-neutral restroom. Plus, if you’re dining with little ones, a kids’ menu is available.