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oChef » McDonald’s – San Francisco
McDonald's - San Francisco
Photo from McDonald’s
McDonald's at a glance
San Francisco Bayview District
- 🍔 Fast-Food-Restaurant
$$
Price per Person $11–$20
mentioned by 67 of the guests
#2338 out of 2403 places to eat in San Francisco
#25 Fast-Food-Restaurant out of 35 in San Francisco
Average
4.6 out of 10
Food
Service
Ambience
Value
246
Reviews
38.6%
Satisfaction
Often praised
- Fast service
- Clean interior
- Good breakfast
Frequently criticized
- Bad atmosphere
- Inconsistent food
- High cost
The restaurant McDonald’s in San Francisco’s vibrant Bayview District is your go-to fast food restaurant for a quick and satisfying meal. You’ll find this spot perfect for grabbing a bite, especially if you’re looking for great coffee to kickstart your day or for a late-night craving.
It offers a casual atmosphere where you can relax and enjoy your food.
Overview: Introducting McDonald's
McDonald’s often delivers on quick, satisfying meals, with many appreciating the food quality, especially items like their fries and breakfast options. Customers frequently note the efficiency of their operations, particularly for those on the go, and the staff’s general helpfulness.
However, the experience can be inconsistent. Some find the service lacking in attention to detail, leading to incorrect orders.
The overall ambience can be a concern, with cleanliness issues and an unwelcoming atmosphere sometimes reported, impacting the dining experience.
Average
4.6
out of 10
246
Reviews
38.6%
Satisfaction
137
negative
14
neutral
95
positive
Looking at the numbers, McDonald’s holds an overall score of 4.6, placing it in the average range. However, customer satisfaction sits at a lower 38.6%, which is considered poor.
This notable difference suggests that while some aspects might be acceptable, a significant portion of patrons leave feeling disappointed. This assessment is drawn from a substantial 246 customer comments, with 95 positive remarks contrasting with 137 negative ones.
Delving deeper, Food (5.5) generally receives an average reception, often highlighted for specific items, though consistency can be an issue. Service (4.4) also falls into the average category, with many appreciating efficiency but some encountering attitude problems.
The Ambience (3.6) and Value (3.4) scores are on the lower end of average, indicating these areas often fall short of expectations, with cleanliness and pricing frequently cited as concerns.
What people like
- Efficient Order Processing
- Clean Dining Environment
- Reliable Breakfast Items
What people don't like
- Unwelcoming Atmosphere
- Inconsistent Food Quality
- Questionable Value
With a recommendation score of 4.7, McDonald’s presents a mixed bag. While it can be a convenient stop for quick service and specific menu items, be prepared for potential inconsistencies.
It’s a place that might satisfy a craving but could also fall short on overall experience. If you prioritize speed and a familiar menu, it might serve its purpose.
However, if a consistent dining experience, pleasant atmosphere, or good value are high on your list, you might find yourself disappointed. Approach with tempered expectations.
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Verdict: Our expert take on McDonald's
Food (5.5 out of 10)
mentioned by 71% of the guests
When it comes to the food, many folks find things to enjoy, with 43 positive remarks out of 81 total opinions. The overall score for food quality sits at an average 5.5, and customer satisfaction is a mixed 53.1%. Highlights include consistently good fries, tasty fish sandwiches, and satisfying breakfast options, often served hot and fresh.
However, there are some areas needing improvement, with 30 negative comments. Issues range from bland or burnt chicken sandwiches and nuggets to incorrect food and cold fries. Sometimes, the food quality can be inconsistent, leaving some customers disappointed with their meals.
Food
81
Reviews
53%
Satisfaction
30
negative
8
neutral
43
positive
Rating distribution
What people like
- Best fries available
- Hot, fresh food
- Good breakfast options
What people don't like
- Incorrect food received
- Bland or burnt chicken
- Cold food served
Often praised
- foodbest food i’ve ever gotten from mcdonald’s
- FriesRecommended dishes:Fries
- Big Breakfast PlateBig Breakfast Plate was a recommended dish
- friesate our chicken nuggets and fries
- FoodI was surprised to find that it cost almost $7 for a large Fries and Soda. The food itself was rated a 4, but the overall experience was negatively impacted by the location and cost.
- McDonald's, I'd rather go to this location than try and find parking downtown or even in the Mission on 24th (no drive-thru). This is my go-to McDonald's in SF until further notice. 😆💖
- breakfastI'm giving this McDonald's 5 stars because their cooks are good. If you go inside to the restaurant, they actually serve breakfast about a half an hour later than the drive-through. The Big Breakfast Plate was a recommended dish.
- carbscut down on the carbs
- cheeseI found it to be good, and I appreciated that I could get two fish patties on one bun, which helped me cut down on carbs. I opted for no cheese, and it was served hot and good. 😊
- chicken nuggetsate our chicken nuggets and fries
Frequently criticized
- foodfood is not made with Care
- Big MacI ordered a Big Mac with no lettuce and no onions for delivery. Unfortunately, the burger arrived with both lettuce and onions. This was a significant issue as I am allergic to onions.
- Chicken Big Macthe chicken tastes closer to a large flat chicken nugget
- Diet Dr Pepperonly received 1 Large Diet Dr Pepper
- FoodFood:2
- McChicken sandwichMcChicken sandwich, and when I finally received it, it contained nothing but burnt chicken and bread
- Sausage McMuffinonly received 1 Sausage McMuffin with Cheese & Butter
- Strawberry Smoothiea $4.40 Strawberry Smoothie
- burgersserve there burgers like slopp
- burnt chicken and breadnothing but burnt chicken and bread
If you're looking for a quick bite, especially for breakfast or fries, you might find something to like. Just be aware that consistency can be an issue, particularly with chicken items, so manage your expectations.
Service (4.4 out of 10)
mentioned by 84% of the guests
When it comes to service, this spot has a bit of a mixed bag. While the overall score sits at an average 4.4, customer satisfaction is quite low at just 37.5%. Many customers praise the efficiency and speed of the drive-thru, with some highlighting friendly cashiers and professional managers who ensure quick and accurate orders, based on 39 positive remarks.
However, the experience often takes a turn for the worse, with 62 negative comments pointing to significant issues. Common complaints include rude staff attitudes, poor customer service, and frequent wrong orders. Customers also mention unhelpful employees, long waiting times, and a general lack of training, making basic requests and order accuracy a real challenge.
Service
104
Reviews
37%
Satisfaction
62
negative
3
neutral
39
positive
Rating distribution
What people like
- Efficient drive-thru
- Friendly, quick staff
- Accurate, fast orders
What people don't like
- Rude staff attitudes
- Orders often wrong
- Poor customer service
Often praised
- serviceoutstanding in service and kindness and compassionate thoughtfulness
- drive throughreceive order via drive through
- managerasked to speak with the manager who resolved the issue
- orderI find myself coming here way too often. They rarely mess up my order, and the staff is friendly.
- MangerManger is good
- McDonald's locationgreat and very efficient McDonald’s location
- McWorkersvery helpful and kind
- ServiceService:4
- accessibilityglad that McDonald's is accessible
- busy restaurantthey are a very busy restaurant & they work hard to get orders out fast
Frequently criticized
- serviceMy experience at this restaurant was extremely negative due to the service provided by a staff member working the night shift. He had a very bad attitude and made discriminatory remarks, stating that the establishment was exclusively for Mexicans. This created an unwelcoming atmosphere for everyone present, and it's unclear why Chevron, the company associated with this establishment, does not address such issues.
- staffThis staff can't tell the difference of mocha having an espresso and chocolate in it
- customer serviceI kindly request that you review this incident and provide your staff with training to handle such situations more thoughtfully. Incidents like this damage the reputation of a company that prides itself on being customer-focused. I hope you understand my concern and take appropriate action.
- ServiceThe Service itself was rated a 2
- orderThey get your order wrong alot
- attitudehave an attitude despite my consistently being nothing but kind
- employeesEmployees are always rude and slow
- 24/7 operationQ @bout 24/7 yet Just 21.5 horas de hoy
- Englishthey only want to speak English
- accommodationsWhere's the accomodations?
If youre looking for a quick drive-thru and dont mind potentially encountering some less-than-friendly staff or order mix-ups, you might get lucky with a fast experience. But be prepared for a potentially frustrating visit if you need attentive customer service or a perfectly accurate order.
Ambience (3.6 out of 10)
mentioned by 41% of the guests
When it comes to ambience, there are a few bright spots, with some customers appreciating the cleanliness and even noting ADA accessible seating and comfy seating. A handful of the 11 positive remarks also found the general atmosphere acceptable, suggesting that inside, things can be quite tidy. However, the overall picture is quite challenging, reflected in a low score of 3.6 and customer satisfaction at a mere 22.4%.
Many found the neighborhood sketchy, citing the presence of homeless individuals and a generally unwelcoming atmosphere. With 36 negative observations, issues like a loud environment and even an unpleasant smell of faeces paint a difficult scene.
Ambience
49
Reviews
22%
Satisfaction
36
negative
2
neutral
11
positive
Rating distribution
What people like
- ADA accessible seating
- Spotless dining room
What people don't like
- Rough neighborhood
- Unwelcoming atmosphere
- Unpleasant odors
Often praised
- atmosphereservice and atmosphere were both rated a solid 4/4
- cleanlinessThe cleanliness was outstanding
- ADA accessible seatingthey have ADA accessible seating
- cleanIt was clean
- comfy seatingthis much comfy seating
- dining roomThe dining room is always meticulous and shiny clean
- placeThe Place was clean
- restaurant cleanlinessThe restaurant is clean most of the time.
Frequently criticized
- atmosphereHe had a very bad attitude and made discriminatory remarks, stating that the establishment was exclusively for Mexicans. This created an unwelcoming atmosphere for everyone present, and it's unclear why Chevron, the company associated with this establishment, does not address such issues. No one is happy here.
- homeless personanother homeless person sitting in a wheelchair passed out in front of the ordering counter
- ADA autodoorthey have NO ADA autodoor for independent wheelchair accessible entry
- AtmosphereAtmosphere:1
- bathroomsbathrooms were clean, they often smelled of drugs
- car repair shoplike an open road repair shop
- dogs mateSaw two men force mate their dogs in the alley
- drug addictsThere were several drug addicts nodding off at tables
- eat outsideas hot as it was we couldn't eat outside
- eat-in experienceEat in is questionable since the place doesn’t look safe
If you're looking for a pleasant and relaxing dining experience, the ambience here is likely to disappoint. The numerous issues with the surroundings and interior create a challenging environment, making it hard to recommend for a comfortable meal.
Value (3.4 out of 10)
mentioned by 13% of the guests
When it comes to value, a few customers found ways to make it work, happily reporting they used their rewards points and felt they got value for their buck. These positive sentiments, though only 2 out of 12 comments, offer a small glimmer of hope in an otherwise challenging area. However, the overall picture for value is quite challenging, with a score of just 3.4 and customer satisfaction sitting at a low 16.7%.
Many felt the food was simply too expensive, with frequent complaints about HIGH PRICES and even frustrating instances of being double charged. With 9 negative remarks, it's clear that cost is a major concern for most.
Value
12
Reviews
16%
Satisfaction
9
negative
1
neutral
2
positive
Rating distribution
What people like
- Use rewards points
What people don't like
- Prices too high
- Watch for charges
Often praised
- rewards pointsused my rewards points
- value for your buckDefinitely give you value for you buck.
Frequently criticized
- priceI love McDonald's, but they are getting so expensive. I may have to stop eating McD's.
- HIGH PRICESand HIGH PRICES, which were significantly higher than other McDonald's
- double chargedI was charged 2 times on my card
- expensivefood is expensive to buy
- fast foodfast food ain't cheap here
- receiptthe receipt only showed 1 purchase
If youre considering a visit, be prepared for potential sticker shock, as many find the prices quite high. While using rewards points might offer some relief, the general consensus is that you might not get the value you expect. Proceed with caution, especially if youre on a tight budget.
How are the prices at McDonald's?
On average, you’ll spend around 16 per person – from 67 guests. That puts the restaurant in the $11–$20 category. For a Fast Food Restaurant, that’s mid-range, maybe slightly above.
Most diners here tend to spend in the $1–$10 and $11–$20 brackets, with the majority clustering around the $11–$20 mark. This suggests a strong focus on accessible, mid-range pricing, with only a few guests opting for more premium items.
Here’s a quick look at what guests spend per person, based on the latest 67 reviews.
How this restaurant’s value for money stacks up against similar spots in San Francisco.
Overall, we think the pricing feels pretty fair for a Fast Food Restaurant, especially given the mid-range focus. Its a good spot if youre looking for quality without breaking the bank.
Customer Reviews: what people think about McDonald's
Price per Person
- $1–$10
Visit Type
- Quick Meal
Group Type
- Solo Dinner
Group Size
- Solo
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
7
Good Food and Service, But No Restrooms
My experience at this restaurant was a mixed bag. The food was hot and the service was good, earning a 5/5 for both. However, a significant negative was the inability to use the restrooms, even after making a purchase.
This lack of basic facilities is a major drawback.
- food9
- service10
- restrooms2
2
Poor service from cashiers
My experience at the restaurant involved encountering two women at the window cashier. Their behavior was not good, and they did not show respect to customers.
- behavior2
- respect1
Visit Type
- Tourist Experience
Service Type
- Dine-in
1
Dirty surroundings, car repair shop vibe
My experience was overwhelmingly negative due to the surrounding environment. The area was described as dirty dirty dirty. Furthermore, there were homelessness all around the property, and it felt like an open road repair shop with literally a dozen people fixing their cars on the side of the road.
I would be wary of your surroundings and lock your car.
- property1
- surroundings1
- car repair shop1
Price per Person
- $11–$20
Visit Type
- Quick Meal
Group Size
- Solo
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
9
My Go-To McDonald's in SF
Honestly? If I have 30 min. , I'd rather go to this location than try and find parking downtown or even in the Mission on 24th (no drive-thru).
This is my go-to McDonald's in SF until further notice. 😆💖
- McDonald's5
- parking2
- drive-thru2
Visit Type
- Regular Visit
Service Type
- Dine-in
7
Good food, but rude cashiers
My experience at the restaurant was mixed. While the food and atmosphere were excellent, receiving a 5/5 rating for both, the service from many of the cashiers was arrogant and lacked manners. This aspect of the service was a significant downside to an otherwise very good experience.
- food10
- atmosphere10
- cashiers2
What McDonald's offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Crowd
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- High chairs
Popular for
- Dinner
- Lunch
- Breakfast
- Solo dining
Amenities
- Wi-Fi
Offerings
- Quick bite
- Late-night food
- Coffee
Dining options
- Breakfast
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Drive-through
- Delivery
- No-contact delivery
- Onsite services
- Takeout
- Curbside pickup
- Dine-in
- Outdoor seating
Pets
- Dogs allowed outside
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Casual
FAQs
What service and dining options are available at McDonald's in San Francisco?
At McDonald’s in the Bayview District, you have a wide array of service options including drive-through, delivery, no-contact delivery, takeout, curbside pickup, and dine-in. For dining, you can enjoy breakfast, lunch, dinner, or even just dessert, with comfortable seating available.
Does McDonald's in the Bayview District offer accessible features and parking?
Yes, this McDonald’s location is designed with accessibility in mind, featuring a wheelchair accessible entrance and a wheelchair accessible parking lot. You’ll also find free street parking and a free parking lot, usually with plenty of space, making your visit convenient. Wi-Fi is also available for guests.
What is the overall customer sentiment for McDonald's?
McDonald’s has an overall score of 4.6, indicating an average experience. While Food (5.5) and Service (4.4) are generally average, Ambience (3.6) and Value (3.4) tend to be lower, contributing to a customer satisfaction of 38.6%.
What do customers generally like about McDonald's?
Many customers appreciate the efficiency of the service and the cleanliness of the dining areas. Specific food items like fries and breakfast plates are also frequently mentioned positively.
What are some common complaints about McDonald's?
Common complaints include inconsistent food quality, such as incorrect orders or poorly prepared items. The atmosphere can sometimes be unwelcoming, and many customers feel the prices are too high for the value offered.