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oChef » McDonald’s – Las Vegas
McDonald's - Las Vegas
Photo from McDonald’s
McDonald's at a glance
Las Vegas Kyle Canyon
- 🍔 Fast-Food-Restaurant
$$
Price per Person $11–$20
mentioned by 55 of the guests
#171 out of 192 places to eat in Las Vegas
#7 Fast-Food-Restaurant out of 9 in Las Vegas
Average
4.6 out of 10
Food
Service
Ambience
Value
263
Reviews
37.3%
Satisfaction
Often praised
- Clean environment
- Friendly service
- Fresh food
Frequently criticized
- Order accuracy
- High prices
- Long waits
The restaurant, a popular Fast Food Restaurant in Las Vegas’s Kyle Canyon neighborhood, offers you a convenient spot for a quick meal. You’ll find that McDonald’s is particularly noted for its great coffee, making it a reliable choice whether you’re starting your day or need an afternoon pick-me-up.
This casual eatery provides a welcoming atmosphere for all, ensuring a comfortable visit.
Overview: Introducting McDonald's
McDonald’s offers a quick stop where you can often find a clean environment and generally dependable staff. Many appreciate the speed of service and the availability of fresh food, making it a convenient option for those on the go.
It’s a place that aims for efficiency in its offerings. However, the experience isn’t always consistent.
Some patrons have noted issues with order errors and extended waiting times, which can be frustrating. Concerns about the overall price and occasional unpleasant atmosphere, like a lingering ‘weed smell’, also surface, suggesting areas for improvement.
Average
4.6
out of 10
263
Reviews
37.3%
Satisfaction
151
negative
14
neutral
98
positive
Looking at the numbers, McDonald’s holds an overall restaurant score of 4.6 out of 10, placing it in the average category. However, customer satisfaction sits at a lower 37.3%, indicating a notable gap between the general score and how satisfied customers truly feel.
This feedback comes from a substantial 263 customer observations, with 98 positive and 151 negative remarks. Delving into specific aspects, Ambience scores a respectable (6), suggesting a generally acceptable environment.
Food (5.2) also lands in the average range, while Service (4.1) is slightly below average. The most challenging area appears to be Value (3.8), which falls into the poor category, reflecting concerns about pricing and perceived worth.
What people like
- Clean and tidy environment
- Dependable and friendly staff
- Freshly prepared food
What people don't like
- Frequent order errors
- Perceived high prices
- Inconsistent service waits
With a recommendation score of 4.7, McDonald’s presents itself as a practical choice for specific needs rather than a standout dining destination. It’s a place that can deliver on speed and convenience, especially when you’re looking for a quick, familiar bite without high expectations for a gourmet experience.
If you prioritize a fast meal and a clean setting, it might serve its purpose. However, be mindful of potential inconsistencies in order accuracy and value for money.
It’s a functional option, but perhaps not one to seek out for a particularly memorable or satisfying meal.
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Verdict: Our expert take on McDonald's
Food (5.2 out of 10)
mentioned by 71% of the guests
Many diners have found the food to be a real highlight, with 33 positive remarks out of 81 total observations. Youll often hear praise for the fresh food, including items like chicken strips and fries, which are frequently described as "made to perfection" and delivered quickly. It seems when they get it right, its truly fabulous food.
However, the food experience can be a bit of a gamble, reflected in an average score of 5.2 and a mixed customer satisfaction of 40.7%. A significant 39 negative comments point to issues like cold food, incorrect custom orders (missing pickles or onions), and disappointing portion sizes, especially for fries and Oreo McFlurries. Quality can be inconsistent, leaving some feeling short-changed.
Food
81
Reviews
40%
Satisfaction
39
negative
9
neutral
33
positive
Rating distribution
What people like
- Food often fresh
- Quick food delivery
- Made to perfection
What people don't like
- Food often cold
- Incorrect orders common
- Portions often small
Often praised
- foodMy experience at this restaurant was great, especially because they are super fast, which is a huge plus when I'm on my way to work. The service is prompt with a smile, and the food is always fresh. It's a reliable spot for a quick and satisfying meal.
- FoodFood:5
- McDonald's Double Cheeseburger Extra Value MealThis shift to kiosks is a notable change for long-time patrons. The McDonald's Double Cheeseburger Extra Value Meal was recommended, and the restaurant offers free parking in a plenty of parking lot. The price per person is estimated between $1–10.
- amazing everythingRecovering from knee surgery, I accidentally misplaced my receipt, but Oddy's help allowed me to leave this deserved perfect rating. Everything was amazing, and I was truly "lovin' it"! I highly recommend this location in Skye Canyon, Las Vegas, for its fresh food (even the fries!), made to perfection, and out-of-this-world customer service.
- breakfastMuy rico desayuno
- burritoslos burritos 🌯 🌯
- chicken stripsnew chicken strips and creamy chili sauce
- creamy chili saucenew chicken strips and creamy chili sauce
- fabulous foodthe food was nothing short of fabulous!!!
- fresh cut ingredientsits fresh cut so what?
Frequently criticized
- friesmy fries were not full, soggy and limp, and cold
- foodMy experience at this McDonald's was not ideal. The food took way longer to get compared to other McDonald's locations. Additionally, the employees seemed to be goofing off.
- qualityTo make matters worse, it didn't have any Oreos. With prices continuing to escalate and quality dropping at an even higher rate, it's not even reasonable to grab a quick, "cheap" treat anymore.
- 1 nuggetthey forgot 1 nugget in my 4 piece
- Double Quarter Pounder Deluxeonly twice has it been right
- McDonald'sTHE WORST MCDONALDS HANDS DOWN
- Oreo McFlurrycup was less than half full of ice cream
- OreosTonight, I ordered an Oreo McFlurry, and the "cup" was less than half full of ice cream, even with the huge hole down the center. To make matters worse, it didn't have any Oreos. With prices continuing to escalate and quality dropping at an even higher rate, it's not even reasonable to grab a quick, "cheap" treat anymore.
- burgerThe burger had a large chunk of onion slapped right in the middle
- buy one get one double cheeseburgergetting rid of the buy one get one double cheeseburger
If youre looking for a quick bite and hoping for fresh fries, you might be pleasantly surprised. Just be aware that theres a chance your order could be cold, incorrect, or have smaller portions than expected, so manage your expectations.
Service (4.1 out of 10)
mentioned by 89% of the guests
Despite an overall average 4.1 score and poor 32.6% customer satisfaction, some guests have truly enjoyed their service experiences. With 47 positive remarks among 144 total, many praised the friendly and helpful staff, quick delivery, and even incredible managers. Specific shout-outs went to patient and energetic employees who went the extra mile.
However, the majority of feedback, with 93 negative remarks, points to significant issues. Many customers reported consistently incorrect orders, slow service, and frustratingly long waiting times. Unprofessional attitudes from staff and managers, along with a perceived lack of care, frequently led to disappointing and frustrating experiences for guests.
Service
144
Reviews
32%
Satisfaction
93
negative
4
neutral
47
positive
Rating distribution
What people like
- Friendly, helpful staff
- Quick service delivery
- Attentive, patient employees
What people don't like
- Orders often incorrect
- Unprofessional staff attitude
- Slow service, long waits
Often praised
- serviceI have never experienced this at any other McDonalds.
- staffMy experience at this restaurant was positive. The location is good, and the service and staff are dependable. It's a busy spot with two drive-thru lanes.
- customer serviceMy experience at McDonald's was highlighted by the amazing customer service provided by a light-skinned guy with blonde hair who was carrying the drive-through. He truly made the experience stand out.
- peoplepeople here are actually friendly and chill
- EmployeesEmployees definitely better than other locations. Nice and polite
- NeneNene took the best care of us.
- ServiceService:5
- amazing Dasheras well as this location as they are both well deserving of a 5 star review!!!
- app issueeven helped me fix an issue with my app
- employeesthe employees here do a very good job and they're always super nice
Frequently criticized
- managerI told the employee I had a order and it was ready. The manager rudely interrupted and said we had to go to the lobby. Again MANAGER kept refusing to give the customers order at the drive thru.
- orderMy experience at this restaurant has been consistently frustrating due to repeated order errors. I'm honestly so fed up with them always forgetting something in my order. It doesn't matter if it's slow; they still manage to forget items.
- staffeveryone was high. One dude in particular who seemed like a highschooler
- customer serviceThe customer service here is extremely lacking
- serviceMuy mal servicio mire que los viernes y sábados y domingos
- waiting timeI had a frustrating experience with a mobile order. I waited 20 minutes and discovered my order was ready but apparently missed due to a computer glitch. When I brought this to the manager's attention, she was incredibly condescending, accusing me of not checking in and repeatedly asking if I could read the receipt, which stated "Stage.
- attitudeFor the life of them, they can’t get any orders correct. After letting them know about the mishap, they turn around and give you an attitude. I’ve ordered from this place a total of 18 times, and only 3 orders were actually correct.
- employeeslazy entitled employees who want $15 an hour to do a horrible job
- mobile orderI had a frustrating experience with a mobile order. I waited 20 minutes and discovered my order was ready but apparently missed due to a computer glitch.
- teamANNA on the other hand wanted a power trip to force me to walk inside the establishment by her own made up rules. She also purposely refused to give us her name but we had already noticed her name tag said ANNA I will be letting headquarters know of her behavior she caused and how racist she was towards her own employee and the examples she is setting for her team. You can tell in their face it's a nightmare working with her.
When it comes to service, this place is a bit of a gamble. While you might get lucky with friendly and quick staff, be prepared for potential frustrations like incorrect orders or long waits. If consistent, top-notch service is a must-have for you, you might want to consider other options.
Ambience (6 out of 10)
mentioned by 27% of the guests
When it comes to the vibe, many guests really appreciate the effort put in. Folks frequently mention how clean the place is, often noting the tidy dining area and even staff straightening up. Plus, little touches like tables with wireless charging and a free parking lot are big hits.
With 15 positive remarks out of 24 total, its clear many find the atmosphere relaxed and pleasant, contributing to an overall average score of 6. However, not everyone is thrilled. Some experiences point to a loud noise level, making it hard to hear, and a few find the location to be quite horrible.
There are also concerns about cleaning practices, especially late at night, and even mentions of a weed smell or feeling unsafe due to unruly teenagers. With 9 negative comments, customer satisfaction sits at a mixed 62.5%, suggesting theres definitely room for improvement in these areas.
Ambience
24
Reviews
62%
Satisfaction
9
negative
0
neutral
15
positive
Rating distribution
What people like
- Very clean environment
- Wireless charging tables
- Ample free parking
What people don't like
- Loud noise levels
- Unpleasant weed smell
- Unsafe late-night atmosphere
Often praised
- atmosphereThe atmosphere is relaxed and pleasant
- cleanlinessIt's sooooo so clean, neat, and tidy.
- locationit is a good location
- AtmosphereAtmosphere:5
- Plenty of parkingPlenty of parking
- cleanIts clean
- dining areaI often see staff straightening up the dining area
- fanciest McDonald'sfanciest McDonald's I've ever been to
- free parking lotFree parking lot
- placeVery clean place
Frequently criticized
- atmospheretienen fiesta en las mañanas por qué solo riéndose
- cleaningIf you're visiting late at night, I strongly advise going elsewhere, like the Taco Bell or Burger King down the street. They fail to disable the app when the location is closed for cleaning, leading to further delays in refunds for orders that can't be fulfilled. It's baffling why they don't clean after closing.
- eyessquinting with his eyes red as crap
- locationLocation is horrible.
- noise levelVery loud, hard to hear
- safe or comfortableYou can tell in their face it's a nightmare working with her. I also didnt feel safe or comfortable - her forcing me to walk inside the mcdonald's after she acted outladish at the drive thru. All she had to do was give me the customers order but she chose to escalate the situation.
- teenagersthe teenagers annoy me
- weed smellliterally smelled like weed
If youre looking for a clean spot with convenient parking and cool tech like wireless charging, this place could be a good pick. However, be mindful of potential noise, late-night cleaning issues, or an uncomfortable atmosphere, especially if youre visiting later in the evening.
Value (3.8 out of 10)
mentioned by 19% of the guests
When it comes to value, a few customers found some silver linings, appreciating the 3.8 score for its potential for affordable food and deals. Based on 14 opinions, with 3 positive experiences, some folks enjoyed finding quick and easy meals that were budget-friendly, often falling into the $1–10 price range. It seems there are moments where you can snag a decent deal.
However, the overall picture for value is quite challenging, with customer satisfaction sitting at a low 21.4%. The majority of the 10 negative experiences highlight issues like extra fees for simple additions, feeling overpriced for what you get, and a sense of wasted money. Many felt they were paying more for declining quality, making even a cheap treat feel expensive.
Value
14
Reviews
21%
Satisfaction
10
negative
1
neutral
3
positive
Rating distribution
What people like
- Affordable quick meals
- Good deals offered
What people don't like
- Unexpected extra fees
- Overpriced for quality
- Wasted money feeling
Often praised
- $1–10Price per person:$1–10
- affordable foodMy experience at this restaurant was great. I found it to be a great way to eat more affordable food quick and easy, on the go. The food was good and the service was good.
- dealsnot nearly as much as the deals
Frequently criticized
- priceOver priced by a lot for the food
- cheap treatTo make matters worse, it didn't have any Oreos. With prices continuing to escalate and quality dropping at an even higher rate, it's not even reasonable to grab a quick, "cheap" treat anymore.
- extra feedoesn't add the extra fee
- extra onionscharges an extra 25 cents for extra onions
- paying morewe are paying more
- pricesTo make matters worse, it didn't have any Oreos. With prices continuing to escalate and quality dropping at an even higher rate, it's not even reasonable to grab a quick, "cheap" treat anymore.
- sugar-free iced coffeesugar free iced coffee was priced at $99.00
- wasted my moneypretty much wasted my money
If youre on the hunt for a bargain, this spot might disappoint more often than not. While there are occasional "deals, " be wary of "extra fees" and generally "overpriced" items that could leave you feeling like youve wasted money. It's probably best to manage your expectations on cost.
How are the prices at McDonald's?
You’re looking at roughly $14 per person – reported by 55 diners. That puts it in the $11–$20 category. For a Fast Food Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Interestingly, while the average is $14, a good chunk of guests actually spend less, often in the $1–$10 range. This suggests a nice mix of budget-friendly and slightly more premium fast-food options.
Here’s a quick look at what guests spend per person, based on the latest 55 reviews.
See how this restaurant’s value stacks up against similar spots in Las Vegas.
For a Fast Food Restaurant, we think the pricing feels quite fair. It offers options for those looking for a quick, cheaper bite, as well as slightly more substantial meals, making it a versatile choice.
Customer Reviews: what people think about McDonald's
Visit Type
- Quick Meal
Service Type
- Takeout
Meal Type
- Dinner
Wait Time
- Long (31+ min.)
2
Wrong order and long wait
My experience at this restaurant involved waiting for 20 minutes in the drive-thru, only to receive the wrong order. I then had to knock on the window like a crazy person to get my correct order. I ate the leftovers after this ordeal.
I suggest they try again, Mickey D's.
- leftovers5
- drive thru2
- order1
Price per Person
- $21–$30
Visit Type
- Casual Outing
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Breakfast
Noise Level
- Loud
2
Poor service, unprofessional atmosphere
My experience at the restaurant was very poor. On Fridays, Saturdays, and Sundays, they have a party atmosphere in the mornings. All the staff were just laughing and it seemed like they didn't get along with each other.
I observed two women, who I believe were employees, flirting. This was particularly disappointing as one of them appeared to be a manager and should have been setting a better example. Instead of working, they were focused on flirting.
I remember their names, but one is a manager and the other wore different clothing. I wish they would just focus on working. If they want a 'macho' (man), there are plenty of men who pass by, and I was there with my wife.
- service1
- staff1
- manager1
Price per Person
- $1–$10
Visit Type
- Quick Meal
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
9
Great Service and Fast Food!
My experience at the restaurant was great! The customer service was excellent, and the food came out fast. The place was also very clean, and I appreciated that they had tables with wireless charging.
- customer service9
- food8
- clean9
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
1
Horrible Mobile Order Experience
What? This place is HORRIBLE. Using the lobby mobile order was a nightmare.
The screen was not working, and the lobby was completely full with no orders being called.
- lobby mobile order1
- screen1
- orders called1
Visit Type
- Quick Meal
Service Type
- Takeout
Wait Time
- Short (6–15 min.)
9
Great Affordable Food On The Go
My experience at this restaurant was great. I found it to be a great way to eat more affordable food quick and easy, on the go. The food was good and the service was good.
Additionally, the place was very clean.
- food9
- service9
- place9
What McDonald's offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Has changing table(s)
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Breakfast
- Solo dining
Amenities
- Gender-neutral restroom
- Free Wi-Fi
- Wi-Fi
- Restroom
Offerings
- Quick bite
- Late-night food
- Coffee
Dining options
- Breakfast
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Drive-through
- No-contact delivery
- Takeout
- Dine-in
- Delivery
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Casual
FAQs
Is McDonald's in Kyle Canyon, Las Vegas, accessible for everyone?
Yes, this McDonald’s location is designed with accessibility in mind. You’ll find a wheelchair accessible entrance, parking lot, seating, and restrooms, ensuring a comfortable experience for all guests. They also provide amenities like gender-neutral restrooms for your convenience.
What dining options and services does McDonald's in Las Vegas offer?
This McDonald’s offers breakfast, lunch, dinner, and dessert, with seating available for a quick bite or late-night food. You can also enjoy their coffee. For service, choose from drive-through, no-contact delivery, takeout, dine-in, or delivery, ensuring convenience for your visit.
How does McDonald's generally perform according to customer feedback?
McDonald’s has an overall score of 4.6 out of 10, with customer satisfaction at 37.3%. While the Ambience (6) and Food (5.2) are considered average, Service (4.1) is slightly below average, and Value (3.8) is rated as poor.
What do customers appreciate most about McDonald's?
Customers often highlight the cleanliness of the establishment, the dependability and friendliness of the staff, and the freshness of the food, especially for a quick meal.
What are the main frustrations customers experience at McDonald's?
Common frustrations include frequent order errors, a perception of high prices that don’t always align with value, and inconsistent waiting times for service.