Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Las Palmas – San Francisco
Las Palmas - San Francisco
Photo from Las Palmas
Las Palmas at a glance
San Francisco Silver Terrace
- 🌮 Mexican Restaurant
$$
Price per Person $21–$30
mentioned by 35 of the guests
#1797 out of 2403 places to eat in San Francisco
#91 Mexican Restaurant out of 134 in San Francisco
Good
6.8 out of 10
Food
Service
Ambience
Value
171
Reviews
63.2%
Satisfaction
Often praised
- Delicious food
- Generous portions
- Affordable prices
Frequently criticized
- Inconsistent service
- Hygiene concerns
- Billing issues
The restaurant Las Palmas is a vibrant Mexican restaurant nestled in San Francisco’s Silver Terrace neighborhood. If you’re craving authentic flavors, this casual spot offers a delightful culinary journey.
You can enjoy everything from small plates to a quick bite, and it’s a fantastic option for late-night food. Whether you’re dining in or grabbing takeout, you’ll find a welcoming atmosphere perfect for any meal.
Overview: Introducting Las Palmas
Las Palmas generally delivers on its culinary promise, with many appreciating the quality of the dishes and the generous heaping portions. Customers often find the offerings quite affordable, suggesting a good return on their investment.
Yet, the overall experience at Las Palmas isn’t without its inconsistencies. While some enjoy the general atmosphere, others have noted issues.
The service, in particular, can be a point of concern, with some interactions described as less than ideal.
Good
6.8
out of 10
171
Reviews
63.2%
Satisfaction
46
negative
17
neutral
108
positive
Las Palmas achieves an overall score of 6.8, landing it in the good range, though customer satisfaction sits at a more mixed 63.2%. This evaluation is drawn from a considerable 171 pieces of feedback, comprising 108 positive comments and 46 expressing concerns.
A closer look reveals that Food (7.2), Ambience (7.2), and Value (7.2) are consistently rated as good, highlighting key strengths. Conversely, Service (5) registers as average, indicating an area where improvements could significantly enhance the overall guest experience.
What people like
- Delicious food options
- Generous portion sizes
- Affordable pricing
What people don't like
- Inconsistent service quality
- Questionable food hygiene
- Billing inconsistencies
Las Palmas offers a somewhat varied experience, with many praising its genuinely good food and excellent value, particularly the generous portions. However, the overall visit can be impacted by inconsistent service and some notable concerns regarding food preparation.
With a recommendation score of 7.1, Las Palmas is a solid option if you’re seeking affordable, satisfying meals and are prepared for potentially uneven service. It might not be the ideal choice if a consistently smooth and attentive experience is paramount.
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Verdict: Our expert take on Las Palmas
Food (7.2 out of 10)
mentioned by 95% of the guests
When it comes to the food, this spot generally earns a good score of 7.2, with many customers raving about the fantastic flavors. Out of 114 opinions, 78 were positive, frequently highlighting delicious items like chicken wings, Steak and Shrimp plates, and super burritos, often praised for their heaping portions and overall quality. However, customer satisfaction sits at a mixed 68.4%, with 25 negative comments pointing to some inconsistencies.
Issues like unseasoned food, hard batter on fried items, and some dishes like asada or nachos falling flat were mentioned, suggesting certain areas could use a little more attention to ensure a consistently great experience.
Food
114
Reviews
68%
Satisfaction
25
negative
11
neutral
78
positive
Rating distribution
What people like
- Fantastic flavors
- Generous portions
- Delicious burritos
What people don't like
- Lack of seasoning
- Hard batter
- Inconsistent quality
Often praised
- foodThe lady at the window was pretty cool. While it's a hole-in-the-wall establishment, the food is good. I've never stayed to eat there, and the wait time for food is around 5-8 minutes.
- burritosgood burritos are hella long worth the 15 dollars
- fishI ordered fish, fries, chicken, hush puppies and fried shrimp.
- super burritoLoved the super burrito it was great
- burritoburrito they gave me fish and shrimp... I must say it was pretty good
- catfishcatfish, e.g., is prepared well and is absolutely delicious
- prawnsG. , red snapper, prawns, oysters and catfish, is prepared well and is absolutely delicious. They serve heaping portions and lots of succulent French fries.
- Burritothe first bite of it? You're going to come back always for them
- Dietary restrictionsIt appears that they don't add sodium.
- FoodFood:5
Frequently criticized
- chipsMy experience at this restaurant was horrible. The nachos were terrible, with nasty meat and old chips. I definitely wouldn't waste my time or money going back.
- Chicken fried black fishMy husband was supposed to pick up Shrimp and Chicken & Fish with fries. Instead, I received chicken fried black fish and shrimp fried with a hard batter. The food wasn't just fried; it seemed like it was fried early in the day or even yesterday.
- Shrimp friedshrimp fried with hard batter
- asadaasada is mid
- burritoThe most disturbing part was discovering a roach in my burrito when I was about to eat it. I would not recommend this restaurant unless you want a 🪳 burrito.
- burritosI really didn't care for it
- catfishwhat I got taste like talapia not catfish
- fishI ate the fish and shrimp, and unfortunately, it made me sick
- food preparationTheir preparation was mediocre at best
- fried earlyWas Fried early in day or yesterday
If you're looking for generous portions of flavorful burritos or tacos, this place often delivers. Just be aware that some fried items might lack seasoning, and overall food quality can be a bit inconsistent, so pick your dishes carefully.
Service (5 out of 10)
mentioned by 49% of the guests
It seems service here is a bit of a mixed bag, landing an average score of 5 with 40% customer satisfaction. Based on 30 customer observations, there are definitely some shining moments and areas that could use a little polish. On the bright side, many customers rave about the friendly lady at the window and the sweet owner, often praising the staff for being quick and pleasant.
You'll often hear about efficient service that gets you in and out without much delay, making for a generally positive experience, noted in 12 positive remarks. However, some experiences highlight frustrations, with 15 negative comments pointing to issues like messed up orders and refused refunds. There are also mentions of bad attitudes from staff and communication problems, sometimes even not letting customers talk, which can certainly sour a visit.
Service
30
Reviews
40%
Satisfaction
15
negative
3
neutral
12
positive
Rating distribution
What people like
- Friendly staff
- Quick service
- Sweet owner
What people don't like
- Messed up orders
- Refused refunds
- Bad attitudes
Often praised
- serviceMy experience at the restaurant was largely positive. The prices, service, and serving sizes were all excellent, earning a perfect 💯💙. The only area for improvement is the seasoning of the fried items.
- ServiceService:5
- employeesThe employees are very nice
- lady at windowLady at window is pretty cool
- ownerthe owner. She is the sweetest lady on the planet
- peopleThe burrito itself is pretty delicious. Beyond the burritos, the people are nice, and the service is pretty quick, meaning you're in and out without much delay. It's a good place to go get a burrito.
- quickyou're in and out pretty quick
- staffeveryone who works here is so very pleasant and friendly
- thank youThe service is good and always met with a smile. The food is made fresh, and they always thank you for coming. Even though I've moved out of the bay, I always stop to get a bite when I visit.
- wait longyou don't have to wait long
Frequently criticized
- orderMy experience at this restaurant was marked by frustration. Because I ordered something different from their strict, limited menu – tacos with no salsa or onions for my dog – the lady or the cook got the order horribly wrong. This was another example of lazy people.
- serviceI am reporting these people to the BBB and whoever else needs to know that their service is not good. My husband has been going to them for years and always asks for fries to be extra crispy ONLY because they are not done otherwise and are raw.
- cashier Englishcashier could have spoken English a little better
- customer loyaltyhave been eating them for years…
- lazy peopleanother example of lazy people
- napkinsthey were stingy with napkins
- person that text to orderperson that text to order she has a very very bad attitude
- purseleft her purse in the bathroom and she got it back with no money in it
- refundasked for a refund and they said my i am no longer welcomed
- replacementMy experience at this restaurant was extremely negative. They messed up my order and then refused to replace it. When I asked for a refund, I was told I was no longer welcomed.
If you're looking for quick service and a friendly face, you might be pleasantly surprised. But be aware that some customers have faced significant issues with order accuracy and problem resolution, so it could be a hit or miss experience.
Ambience (7.2 out of 10)
mentioned by 17% of the guests
When it comes to the vibe, this spot has some solid points! With 6 positive remarks out of 9 total, guests often appreciate the convenient parking options and excellent wheelchair accessibility. Many also found the restaurant to be sparkling clean, creating a fresh feel.
The ambience scores a respectable 7.2, indicating a generally good experience, though customer satisfaction sits at a more mixed 66.7%. However, its not all sunshine and roses. Theres one specific concern about the atmosphere that stands out.
While cleanliness is praised, one guest felt the overall vibe was lacking, giving it a low rating. This suggests the general feel might not hit the mark for everyone.
Ambience
9
Reviews
66%
Satisfaction
1
negative
2
neutral
6
positive
Rating distribution
What people like
- Easy street parking
- Wheelchair accessible
- Spotless cleanliness
What people don't like
- Poor atmosphere
Often praised
- AtmosphereAtmosphere:5
- Parking optionsFree street parking
- Wheelchair accessibilityWheelchair accessibility:Yes
- atmosphereAtmosphere:5
- cleanlinessthe restaurant was clean
- food sectioneverything looks clean and fresh
Frequently criticized
- atmosphereAtmosphere:2
If easy access and a clean environment are top priorities, youll likely find the ambience here quite pleasant. However, if youre seeking a truly captivating or unique atmosphere, you might find it a bit underwhelming, so manage your expectations.
Value (7.2 out of 10)
mentioned by 41% of the guests
When it comes to value, many customers feel theyre getting a good deal, with a score of 7.2 indicating a generally positive experience. Out of 18 opinions, 12 highlight the Great prices and deal you can find, often feeling like you get bang for your bucks. People appreciate the affordable options and feel its definitely worth it for what you pay.
However, the customer satisfaction of 66.7% suggests a bit of a mixed bag, as 5 opinions point to some concerns. Issues around pricing and billing practices pop up, with some feeling they charge extra or that the price on the website didnt match what they were charged. This can make the overall price' feel a little inconsistent.
Value
18
Reviews
66%
Satisfaction
5
negative
1
neutral
12
positive
Rating distribution
What people like
- Great prices
- Excellent value
- Good deals
What people don't like
- Inconsistent pricing
- Unexpected charges
- Billing issues
Often praised
- $3 carnita tacosSo get the $3 carnita tacos
- 15 dollarsMy experience at this restaurant was great! I had the burritos, which were hella long and definitely worth the 15 dollars. The nachos were also good.
- Great pricesGreat prices
- affordableAffordable and a blessing.
- affordable priceGood portions at an affordable price.
- bang for your bucks00 dollars but the food was so good we spent another hundred to take back and share with friends and family. At this place, you get the "bang" for your bucks. Loved it and will be going back soon.
- cheap priceI absolutely loved the super burrito, it was truly great. The food quality is excellent, especially considering the very cheap price. If I ever find myself in San Francisco again, I'm definitely going back.
- deal5 street tacos for $8 is a great deal.
- lot for ur moneyget lot for ur money too
- pricethe price is fairly reasonable as well.
Frequently criticized
- priceMy experience at this restaurant was a bit disappointing due to the pricing and billing practices. While the food received a decent rating, I found it to be a little pricey. I was particularly concerned about the billing, as it felt like they would 'charge whatever they want.
- billing practicesWhile the food received a decent rating, I found it to be a little pricey. I was particularly concerned about the billing, as it felt like they would 'charge whatever they want. ' Additionally, they charged for chips that came with no salsa, which was frustrating 😤.
- charge extrathey charge extra if you want to customize
- pricingOnline said it was $10, the menu said it was $12, and I got charged $14.
Youll often find great value and bang for your bucks here, making it a good spot for affordable eats. Just be aware of potential billing practices' or price discrepancies, especially if customizing, and always double-check your total.
How are the prices at Las Palmas?
Youre looking at roughly 21 per person here, based on what 35 diners have reported. That places it squarely in the $21–$30 category. For a Mexican Restaurant, wed call that comfortably mid-range – not a budget steal, but definitely not bank-breaking either.
What’s really interesting is that while the average is 21, a good chunk of guests (28 out of 35!) actually spend in the $11–$20 range. This tells us there are plenty of wallet-friendly options, even if a few higher-priced choices nudge the overall average up a bit.
Here’s a quick look at what guests spend per person, based on the latest 35 reviews.
How this restaurant’s value stacks up against similar spots in San Francisco.
Considering most guests spend in the $11–$20 range, we think the pricing offers really good value for a Mexican spot. It feels fair, giving you options whether you want a quick, affordable bite or something a little more substantial.
Customer Reviews: what people think about Las Palmas
Visit Type
- Food Exploration
Service Type
- Dine-in
9
Soul-Filling Food and Love!
Oh My God! My experience at this restaurant was truly exceptional. I had the fish and burrito, and they were so perfect.
As I ate, my soul was filled with love and appreciation. Nothing tasted rushed; it felt like a mother's love and tasted just as great. It's affordable and a blessing.
The texture of the fish fry was something I've never complained about. I love food, and this was a celebration, good alone or for bringing people together. I've never had food like this, and I've had and cooked the best.
Even with the munchies, it didn't matter. I will be back. All they need is a larger sized cole slaw, some peach cobbler and banana pudding, and I'd feel right at home.
- fish and burrito10
- love and appreciation10
- affordable9
Price per Person
- $11–$20
Visit Type
- Regular Visit
Service Type
- Takeout
10
Fantastic Flavors and Friendly Service!
My experience at this restaurant was absolutely wonderful. I found the food to be consistently fresh to order with FANTASTIC flavors. The staff were incredibly pleasant and friendly.
I would highly recommend either the chicken wings or the Steak and Shrimp plate, but honestly, EVERYTHING is good.
- food10
- flavors10
- staff10
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Dinner
9
Delicious Catfish Nuggets & Fries
My experience at this restaurant was fantastic, especially with the crispy cornmeal battered catfish nuggets. They appeared fresh and were consistently cooked to perfection. The restaurant offers a no-salt approach, allowing customers to add their own salt and other condiments, which is a great option for those with dietary restrictions.
The meal came with a choice of french fries, cole slaw, or potato salad, and the portions were good. The price was also affordable. I also noted that burritos were recommended, and the vegetarian recommendation was high.
The atmosphere and service were rated a 3, while the food received a 5. Parking is free street parking, and the restaurant is wheelchair accessible. It seems like most dishes are cooked fresh and hot when ordered.
- catfish nuggets10
- cooked to perfection10
- Dietary restrictions8
Price per Person
- $21–$30
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Dinner
2
Catfish Disappointment and Price Discrepancy
My experience at the restaurant was disappointing. I ordered catfish, but what I received tasted like tilapia, not catfish. Additionally, the price on the website was different from what I was actually charged.
- catfish2
- tilapia2
- price2
Price per Person
- $11–$20
Visit Type
- Regular Visit
Service Type
- Dine-in
Meal Type
- Dinner
10
Consistently Great Food and Service!
My experience at this restaurant has been consistently positive. The service is good and always met with a smile. The food is made fresh, and they always thank you for coming.
Even though I've moved out of the bay, I always stop to get a bite when I visit.
- service9
- food10
- thank you9
What Las Palmas offers
Crowd
- Tourists
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Late-night food
- Coffee
- Small plates
- Quick bite
Dining options
- Dinner
- Seating
- Lunch
- Dessert
Service Options
- Dine-in
- Takeout
Parking
- Free street parking
Atmosphere
- Casual
FAQs
Is Las Palmas accessible for all guests?
Yes, Las Palmas ensures accessibility with a wheelchair accessible entrance, parking lot, seating, and restroom, making it a welcoming spot for everyone to enjoy their meal.
What dining options and special offerings can you expect at Las Palmas?
At Las Palmas, you can enjoy lunch, dinner, and dessert with comfortable seating. They also offer late-night food, coffee, small plates, and quick bites, perfect for any time of day.
What is the overall rating for Las Palmas and its main strengths?
Las Palmas has an overall score of 6.8. Its primary strengths are its Food (7.2), Ambience (7.2), and Value (7.2), though Service (5) is rated as average.
Can I expect good value and generous portions at Las Palmas?
Yes, many patrons praise Las Palmas for its affordable prices and heaping portions, indicating it offers good value for your money.
Are there any common issues or drawbacks at Las Palmas?
Some customers have noted concerns regarding inconsistent service, including issues with order accuracy and staff interactions, alongside occasional reports of billing discrepancies and food preparation quality.