Accessibility
- Wheelchair accessible entrance
oChef » Krispy Krunchy Chicken – San Francisco
Krispy Krunchy Chicken - San Francisco
2126 Irving St, 94122 San Francisco
5.1
von 10
von 10
Photo from Krispy Krunchy Chicken
Krispy Krunchy Chicken at a glance
San Francisco Sunset District
- 🍗 Chicken Restaurant
€€€€€
Price per Person 11 – 20 €
mentioned by 12 of the guests
#481 von 500 Lokalen in San Francisco
#3 Chicken Restaurant von 3 in San Francisco
Average
5.1 out of 10
Food
Service
Ambience
Value
109
Reviews
39.4%
Satisfaction
Often praised
- Fried chicken
- Quick service
- Good value
Frequently criticized
- Unsanitary environment
- Inconsistent food
- Poor hygiene
The restaurant, a popular Chicken Restaurant in San Francisco’s Sunset District, invites you to experience its signature offerings. At Krispy Krunchy Chicken, you’ll find a focus on delicious, well-prepared chicken that promises a satisfying meal.
Whether you’re looking for lunch or dinner, this spot provides convenient options to enjoy their flavorful dishes. You can easily pick up your order or have it delivered right to your door.
Overview: Introducting Krispy Krunchy Chicken
Krispy Krunchy Chicken offers a mixed experience, with many appreciating the core offerings. The chicken itself often receives praise for its flavor and generous portions, and the Cajun tenders are a particular highlight for some.
However, opinions on the overall food quality can vary significantly, with some finding it disappointing. While the customer service is frequently described as friendly and efficient, the dining environment often leaves much to be desired.
Concerns about the general upkeep and lack of proper seating are common. Additionally, some find the overall pricing to be a point of contention, despite comparisons to competitors.
Average
5.1 von 10
109
Reviews
39.4%
Satisfaction
53
negative
13
neutral
43
positive
Overall, Krispy Krunchy Chicken earns an average Restaurant Score of 5.1, reflecting a generally middling experience. However, customer satisfaction sits at a poor 39.4%, indicating a notable gap between the overall score and how patrons truly feel.
This suggests that while some aspects are acceptable, a significant portion of diners leave less than impressed, based on 109 customer observations. Looking closer, Food (5.5) and Service (5) are considered average, with many positive remarks about the chicken itself, but also significant complaints about quality.
In contrast, Value (3.1) and especially Ambience (2.4) fall into the poor category. There were 43 positive remarks and 53 negative remarks, highlighting the mixed feedback across the board.
What people like
- Flavorful fried chicken
- Friendly, quick service
- Competitive pricing
What people don't like
- Unsanitary dining area
- Inconsistent food preparation
- Poor service hygiene
If you’re primarily seeking a quick chicken meal and prioritize flavor over the dining experience, Krispy Krunchy Chicken might be worth considering. The core chicken offerings often hit the mark, and the service is generally efficient.
However, be prepared for potential inconsistencies in food quality and a very basic environment. With a Recommendation Score of 5, it suggests a visit could be a mixed bag.
It’s a place for a functional meal rather than a pleasant outing. If you’re looking for a reliable, no-frills chicken fix and can overlook some drawbacks, it could serve its purpose.
Otherwise, you might find it disappointing.
Ähnliche Restaurants in San Francisco
- Chicken Restaurant
7.7
von 10
von 10
358
80.2%
- Food
- Service
- Ambience
- Chicken Restaurant
7.3
von 10
von 10
110
73.6%
- Food
- Service
- Ambience
Verdict: Our expert take on Krispy Krunchy Chicken
Food (5.5 von 10)
mentioned by 100% of the guests
When it comes to the food here, it's a bit of a mixed bag, with a score of 5.5, placing it squarely in the average range. Customer satisfaction sits at 43.2%, indicating a mixed experience overall. Out of 81 customer comments, 35 were positive, highlighting delicious fried chicken, quality chicken, and great cajun style spices, often praised for its tender texture, crunch, and spiciness.
However, 35 comments also pointed to some significant issues. Many found the food not crispy, citing terrible quality, and describing chicken as greasy or having a weird taste. Other concerns included salty food and inconsistent quality, suggesting that while some dishes hit the mark, others definitely miss it.
Food
81
Reviews
43%
Satisfcation
35
negative
11
neutral
35
positive
Rating distribution
What people like
- Tender, flavorful chicken
- Cajun style spices
- Great fried chicken
What people don't like
- Inconsistent quality
- Not crispy
- Greasy, salty food
Often praised
- chickenThe 8-piece order was a generous amount of food! I also enjoyed the 4 Piece Dark Chicken Meal Deal, which was very juicy. The mashed potatoes were alright.
- fried chickendefinitive fried chicken, they call it KRISPY, KRUNCHY CHICKEN!!!
- 4 Piece Dark Chicken Meal DealThe 4 Piece Dark Chicken Meal Deal was also pretty great
- 8pcs8pcs is so much food
- Cajun tendersThe Cajun tenders had an incredible crust.
- buffalo saucethe buffalo sauce was even what I hoped it would be
- cajun style spicesinjected with cajun style spices
- cajun tendersLove their cajun tenders
- chicken mealWhile Popeyes is okay, it's too expensive with all their little overpriced sides. If you want just a good chicken meal, get the 2 wings & a breast combo. It comes with a free biscuit, and you can't beat it.
- consuming satisfactionconsuming satisfaction all lend themselves to the positive experience
Frequently criticized
- chickenMy experience at this restaurant was truly disappointing due to the food quality. If only the chicken, biscuit, or mashed potatoes were as good as the service was. It was promising, almost like they were trying to make up for the terrible quality of their products.
- biscuitMy experience at this restaurant was truly disappointing due to the food quality. If only the chicken, biscuit, or mashed potatoes were as good as the service was. It was promising, almost like they were trying to make up for the terrible quality of their products.
- biscuitsBiscuits are also dry
- food qualityThe food quality is horrendous
- innardsthe innards were cooked too firm
- mashed potatoesMy experience at this restaurant was truly disappointing due to the food quality. If only the chicken, biscuit, or mashed potatoes were as good as the service was. It was promising, almost like they were trying to make up for the terrible quality of their products.
- Boneless NuggetsThir Irving location had no Boneless Nuggets
- ChickenThe Chicken was very greasy
- Krispy Krunchy foodtasted so much better Krispy Krunchy food from other locations
- cooking oilthis location uses a cooking oil that smelled of Chinese Food/Chow Mein
If you're craving fried chicken, this spot might be worth a try for its potential tender and spicy offerings, but be prepared for a potentially inconsistent experience. It seems like a gamble, so manage your expectations regarding overall quality and crispiness.
Service (5 von 10)
mentioned by 43% of the guests
Lets talk service! While the overall picture is a bit mixed with a score of 5 (average) and customer satisfaction at 46.2% (mixed), there are definite positives. Customers loved the seamless online order process and how quickly their order assembly was handled.
Many found the customer service friendly and courteous, praising the people running the place for their genuine effort, as noted in 6 positive remarks. However, not everything is smooth sailing. Several patrons noted issues with availability, finding that nothing was ready.
Concerns were raised about hygiene, specifically servers not wearing gloves or using thongs. Other frustrations included feeling rushed and a lack of cashier availability, leading to a meh' customer service experience. These 6 negative comments, out of 13 total, highlight areas needing attention.
Service
13
Reviews
46%
Satisfcation
6
negative
1
neutral
6
positive
Rating distribution
What people like
- Online order assembly
- Friendly staff
What people don't like
- Hygiene concerns
- Poor availability
- Rushed service
Often praised
- customer serviceThe customer service at Irving St. was friendly and courteous
- online orderI placed an order online, and walked in, and to my surprise, it wasn't all bagged up getting sweaty, but there was a box there representing my order.
- order assemblyThey assembled my order when I got there which took seconds.
- people running the placeReally nice set of people running the place
- serviceas good as the service was
Frequently criticized
- availabilitynothing is available or ready
- cashier availabilitynever has a cashier available
- customer serviceThe customer service is best described as “meh.”
- glovesThey are wearing no gloves
- rushing meI felt like the guy was rushing me
- serverThe server did not use thongs to Serve the chicken
If you're prioritizing quick online order pickup and appreciate friendly staff, you might find the service here acceptable. However, be aware that inconsistent availability and hygiene concerns could make your visit less than ideal, so manage your expectations.
Ambience (2.4 von 10)
mentioned by 29% of the guests
When it comes to ambience, there's not much to cheer about here, though a single piece of feedback did note that the small place looks clean. With a score of just 2.4, the overall impression is quite poor, and customer satisfaction sits at a very low 14.3%, indicating significant room for improvement. However, the vast majority of the 7 customer reports, specifically 6 negative ones, paint a less appealing picture.
Many found the atmosphere lacking, with complaints about boxes everywhere and a ton of supplies packed at the windows, suggesting a lack of proper seating or tables for customers. There were also concerns about the establishment being unsanitary, including a concerning hair incident.
Ambience
7
Reviews
14%
Satisfcation
6
negative
0
neutral
1
positive
Rating distribution
What people like
- Place looks clean
What people don't like
- Boxes everywhere
- No customer seating
- Very unsanitary
Often praised
- placeThe small place looks clean.
Frequently criticized
- unsanitaryWhile the customer service was fair, it seemed to be a facade. The establishment was unsanitary, with staff wearing no gloves. I received my mashed potatoes and gravy with hair in it.
- atmosphereton of "supplies" packed at the windows
- boxes everywhereThere's boxes everywhere
- chairs or tablesnot chairs or tables for customers
- hair incidentit's a freaking single hair.
If a clean, inviting atmosphere is high on your list, this might not be the spot for you. The current setup, with its reported clutter and hygiene issues, suggests you might be better off looking elsewhere for a comfortable dining experience.
Value (3.1 von 10)
mentioned by 29% of the guests
When it comes to value, the feedback is quite challenging, with a score of just 3.1 and customer satisfaction sitting at a mere 12.5%. However, based on 8 total comments, one diner did find the pricing more affordable than Popeyes, suggesting a potential bright spot for some specific items. The overwhelming sentiment, with 6 negative comments, points to high prices and a general feeling of poor value for money.
Many felt the prices were substantially higher than expected, leading to disappointment and even a sense of wasted money, especially concerning some overpriced sides.
Value
8
Reviews
12%
Satisfcation
6
negative
1
neutral
1
positive
Rating distribution
What people like
- Affordable compared Popeyes
What people don't like
- High prices
- Poor value
- Overpriced sides
Often praised
- PopeyesDefinitely more affordable then Popeyes
Frequently criticized
- fried Cajun crabDecent fried cajun crab $50 here, not great
- overpriced sidesIt's also definitely more affordable than Popeyes. While Popeyes is okay, it's too expensive with all their little overpriced sides. If you want just a good chicken meal, get the 2 wings & a breast combo.
- priceToo expensive… nothing is available or ready
- pricesprices are substantially higher
- value for moneyPlease do not waste your money here
- wasted my moneyI feel like I wasted my money and time trying this place.
If you're looking for great value, this might not be your spot, as many found the prices too high and felt they wasted their money. The overall consensus suggests you might want to manage your expectations or look elsewhere for a budget-friendly meal.
Wie sind die Preise pro Gast bei Krispy Krunchy Chicken?
You’re looking at roughly 17 per person – reported by 12 diners. That puts it in the 11 – 20 € category. For a Chicken Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While the average hovers here, we see prices are actually quite varied. Many guests spend in the 1 – 20 € range, but a few also opt for higher-priced items, showing a nice spread of choices.
Here’s a quick look at what guests spend per person, based on the latest 12 reviews.
How this restaurant’s value stacks up against similar spots in San Francisco.
Overall, we think the pricing feels quite fair for a Chicken Restaurant, especially given the variety in spending we’ve observed. It offers options for different budgets, which is always a plus!
Customer Reviews: what people think about Krispy Krunchy Chicken
Service Intent
- Quick Meal
1
Horrible Krispy Krunchy Experience
My experience at this restaurant was very disappointing. The food was horrible, and I've tasted much better Krispy Krunchy from other locations. This particular one was really just not good. Furthermore, the establishment felt very unsanitary.
- food1
- Krispy Krunchy food1
- unsanitary1
Service Intent
- Quick Meal
Service Type
- Takeout
1
Terrible Chicken and Unsanitary Conditions
I cannot believe how terrible the chicken tasted here; it did not taste like other Krispy Krunchy chickens. While the customer service was fair, it seemed to be a facade. The establishment was unsanitary, with staff wearing no gloves. I received my mashed potatoes and gravy with hair in it. The server used his bare hand to serve the chicken, not tongs. I refused to pay until the chicken was discarded and gloves were put on. Upon returning home, I discovered hair in my mashed potatoes and gravy. I strongly advise saving yourself the trouble and finding another location.
- customer service5
- chicken1
- unsanitary1
- gloves1
Service Intent
- Food Exploration
Service Type
- Dine-in
2
Horrible Food, Good Service
My experience at this restaurant was very bad. The only positive aspect was the customer service, as everything else was a mess. The food quality was horrendous. At one point, while eating the mashed potatoes, I thought they might have been rotten due to the bad taste. The biscuit was very hard and burned, looking old. The chicken also had a weird taste and was difficult to bite, not fresh at all. I had to throw it away and didn't finish my meal, feeling like I wasted my money and time trying this place.
- customer service8
- food quality1
- mashed potatoes1
- biscuit1
Price per Person
- 21 - 30 €
Service Intent
- Food Exploration
Service Type
- Delivery
Meal Type
- Dinner
2
Disgusting food, good service
My experience at this restaurant was truly disappointing due to the food quality. If only the chicken, biscuit, or mashed potatoes were as good as the service was. It was promising, almost like they were trying to make up for the terrible quality of their products. I took a bite of one thing, it was horrible. Took a bite of something else to get rid of the bad taste, and it was even worse. There was nothing salvagable on this menu. I don't normally leave reviews, only when I feel strongly about something I've bought. I bought from this place this once but never again, truly shameful. It should be closed down and apologize to the community quite literally.
- service8
- food quality1
- chicken1
- biscuit1
Service Intent
- Regular Visit
2
Krispy Krunchy Location Disappoints
I usually love Krispy Krunchy as a chain, but this location is not it. I’ve been coming here for a little while now, wanting to give it a chance, but it is consistently not good. Everything is not crispy (even though half the menu is not ready to order), and overall the quality is just not here.
- crispy2
- quality2
- menu3
Das erwartet dich bei Krispy Krunchy Chicken
Loading map…
Children
- Good for kids
Dining options
- Dinner
- Lunch
Service Options
- No-contact delivery
- Takeout
- Delivery
FAQs
What service options does Krispy Krunchy Chicken provide?
Krispy Krunchy Chicken offers several convenient service options for you. You can choose from no-contact delivery, traditional delivery, or simply pick up your order with their efficient takeout service.
Is Krispy Krunchy Chicken a suitable dining spot for children?
Yes, Krispy Krunchy Chicken is considered good for kids, making it a family-friendly choice. You can enjoy their delicious offerings for both lunch and dinner with your little ones.
What is the overall verdict on Krispy Krunchy Chicken?
Krispy Krunchy Chicken receives an average Restaurant Score of **5.1**. While Food (5.5) and Service (5) are considered average, Value (3.1) and Ambience (2.4) scores indicate areas needing significant improvement.
Is the chicken at Krispy Krunchy Chicken generally well-regarded?
Many customers appreciate the chicken, describing it as juicy and flavorful, with the Cajun tenders often highlighted for their incredible crust and generous portions.
What are the main concerns regarding Krispy Krunchy Chicken's dining experience?
Patrons frequently mention issues with the dining environment, citing it as unsanitary, lacking proper seating, and having visible clutter. There are also concerns about hygiene practices, such as staff not wearing gloves.