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oChef » Jimmy’s Pizza – Orlando
Jimmy's Pizza - Orlando
Photo from Jimmy’s Pizza
Jimmy's Pizza at a glance
Orlando Florida Center
- 🍕 Pizzeria
$$
Price per Person $21–$30
mentioned by 90 of the guests
#24 out of 163 places to eat in Orlando
#3 Pizzeria out of 14 in Orlando
Excellent
8.2 out of 10
Food
Service
Ambience
Value
287
Reviews
82.2%
Satisfaction
Often praised
- Delicious pizza
- Cozy atmosphere
- Friendly service
Frequently criticized
- Pricing concerns
- Service inconsistency
Overview: Introducting Jimmy's Pizza
Jimmy’s Pizza generally impresses with its dedication to quality pizza, often praised for its delicious crust and fresh ingredients. The atmosphere frequently receives positive remarks, making it a pleasant spot for many diners, often highlighted for its cozy feel.
However, experiences can vary, with some guests noting inconsistencies in service and concerns regarding price transparency. While many appreciate the overall experience, these points are worth considering before your visit.
Excellent
8.2
out of 10
287
Reviews
82.2%
Satisfaction
47
negative
4
neutral
236
positive
Jimmy’s Pizza achieves a solid overall score of 8.2, reflecting a generally positive dining experience. Customer satisfaction stands at a good 82.2%, indicating that most patrons leave content.
These figures are drawn from 287 customer remarks, with a clear majority of 236 positive observations. Guests particularly appreciate the Food (8.7), often highlighting its quality, and the inviting Ambience (8.8), which contributes to a pleasant visit.
While Service also scores well at (8), some feedback points to occasional inconsistencies, particularly concerning attentiveness and issue resolution. The most notable area for improvement is Value (3.8), which falls into the poor category.
Many customers express concerns over pricing, especially regarding additional charges and drink costs, suggesting that while the food is good, the overall cost can be a point of contention.
What people like
- Delicious pizza and crust
- Pleasant, cozy atmosphere
- Attentive, friendly service
What people don't like
- High prices, hidden costs
- Inconsistent service delivery
- Lack of transparency
Jimmy’s Pizza, with a recommendation score of 8.2, is a solid choice if you prioritize quality pizza and a comfortable setting. It’s particularly well-suited for those seeking a good meal in a pleasant environment, often praised for its authentic flavors.
However, be mindful of the pricing, as some find it a bit steep, especially for extras. If you’re prepared for that, you’ll likely enjoy the food and ambiance, but temper expectations regarding absolute value.
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Verdict: Our expert take on Jimmy's Pizza
Food (8.7 out of 10)
mentioned by 97% of the guests
It seems the food here is a real crowd-pleaser, with a strong 8.7 score and a solid 88.7% customer satisfaction! Many guests rave about the delicious Brazilian pizza, praising the fresh ingredients, perfect crust, and incredible variety, including unique dessert pizzas. With 134 positive remarks out of 151 pieces of feedback, it’s clear the flavors truly hit the mark.
However, a few diners (14 pieces of feedback) did encounter some bumps. Issues like incorrect orders, pizzas arriving cold, and some finding the pizza size too small or the cheese too salty were noted. While these instances are few, they are worth keeping in mind.
Food
151
Reviews
88%
Satisfaction
14
negative
3
neutral
134
positive
Rating distribution
What people like
- Delicious Brazilian pizza
- Fresh, quality ingredients
- Perfect crust, great flavor
What people don't like
- Incorrect orders common
- Pizza arrived cold
- Small pizza size
Often praised
- pizzaI must also congratulate the service from the young lady who assisted me, though unfortunately, I don't remember her name. I placed my order by phone and picked it up at the location, and the pizza was made exactly as I requested. Congratulations on all your hard work; I will definitely be back.
- ingredientsThe authentic Brazilian pizza was incredible, featuring an incredible crust that was light, flavorful, and perfectly baked. It's clear that the ingredients are high quality. What truly elevated the experience was our waitress, Mayara.
- pizzasI visited for the first time because my Brazilian friend invited me to try the Brazilian Paulista pizza with Catupiry (which is like a cheese cream), and I loved it! The pizzas were delicious, the dough is artisanal, the tomato sauce is natural, and all the ingredients are of quality. Definitely recommended!
- foodThe food is always amazing, fresh, and packed with flavor.
- crustWe absolutely loved Jimmy's and have eaten here multiple times! The pizzas are always delicious, with the crust cooked perfectly and fresh ingredients. The service is super attentive, and the atmosphere is pleasant, perfect for a family dinner.
- Brazilian pizzaMy experience at Jimmy's was fantastic! If you're searching for the best Brazilian pizza in Orlando, and specifically an original paulistana pizza, then Jimmy's is definitely the right place. The food, service, and atmosphere were all top-notch.
- FoodFood, service, and atmosphere were all top-notch
- doughI visited for the first time because my Brazilian friend invited me to try the Brazilian Paulista pizza with Catupiry (which is like a cheese cream), and I loved it! The pizzas were delicious, the dough is artisanal, the tomato sauce is natural, and all the ingredients are of quality. Definitely recommended!
- toppingsthe toppings are fresh and flavorful
- Brazilian PizzaMy experience at the restaurant was fantastic! I had a DELICIOUS Brazilian PIZZA, and the Portuguese pizza was equally amazing. The service was exceptional; Bruna served us and she was so friendly and nice.
Frequently criticized
- pizzapizza probably would have been better but because it was left outside
- anchoviesAsked for anchovies got artichoke
- artichokegot artichoke
- calabresa pizzaThe “calabresa” pizza done it wrong
- cheesethe cheese was super salty
- frango catupiryFrango catupiry dry
- orderWe ordered 2 pizzas and ordered another one completely different.
- pineapple with mint juiceit came with no mint and totally water
- pizza sizepizza small muiito pequena
- soft drinksSoft drinks don't offer free refills
If you're craving authentic and delicious Brazilian pizza with fresh ingredients and a great variety, this place is definitely worth a visit. Just be sure to double-check your order and perhaps manage expectations on pizza size to ensure a fantastic meal.
Service (8 out of 10)
mentioned by 89% of the guests
When it comes to service, this spot generally hits the mark! With a solid score of 8 and customer satisfaction at 79.3%, it's clear that many guests have a good experience. Out of 87 remarks, a whopping 69 praise the friendly service, attention from staff like Roberta and Diana, and overall excellent service, making for a welcoming dining experience.
However, not every interaction is perfect. There were 18 negative remarks, with some guests experiencing issues like long delivery times, switched orders, and a perceived lack of customer service. While these instances are fewer, they highlight areas where the restaurant could improve to ensure everyone feels well-cared for.
Service
87
Reviews
79%
Satisfaction
18
negative
0
neutral
69
positive
Rating distribution
What people like
- Friendly, attentive staff
- Excellent customer service
- Fast delivery
What people don't like
- Poor customer service
- Long delivery times
- Order errors
Often praised
- serviceI believe it serves the best pizza in town, with a dough that has a truly special flavor. I was attended by Barbara, who was incredibly attentive and charismatic, always ready to serve us. I definitely highly recommend this place with my eyes closed.
- ServiceService, and atmosphere were all top-notch
- staffEven during our recent visit over the Easter holiday, when the restaurant was understandably a bit understaffed, the service was still incredibly attentive and professional. The staff remained kind and pleasant, which made our experience even more enjoyable. It's a place I love returning to time and time again.
- customer serviceI can count on it being on our table. The delivery is fast, the pizza is hot and delicious, and the customer service is excellent. Ordering online is also an easy process.
- Brunafui atendida pela Bruna ( simplesmente maravilhosa)
- Dianaatendida por Diana super simpática
- AtendimentoFomos muito bem atendidos
- AttentionExcelente Atención
- BarbaraBarbara and she is very attentive and charismatic
- RobertaRoberta una genia!!
Frequently criticized
- experienceI doubt this place is LGBTQ friendly. Very disappointing experience and not worth the wait.
- apologizeI asked for anchovies but received artichoke. When I called back, they didn't even bother to apologize. I would have eaten it because my kids were hungry, but they were bringing pizza back, not trying to solve the issue or apologize.
- attendantOut of all the places we've been, this is the only one that has given me such displeasure. The attendant kept asking if we wanted anything else and then immediately brought the bill, as if trying to rush us out. We mistakenly ordered a water, which we had already asked for before due to her constant pushing of drinks.
- bad experienceThere was a lack of customer service and a lack of transparency with the prices. The pizzas themselves are okay, but not worth the bad experience. Having worked in the food industry, I know that in any retail business, you do not let a new client walk out unhappy.
- customer serviceLack of costumer service
- deliveryPedi delivery e o tamanho não é detalhado
- delivery timeThe delivery time was almost 2 hours.
- pizza sitting outsidenothing just our pizza sitting outside
- refilWater finished they didn’t bother to refil
- refund the tipThe real sucky part is I had to tip upfront 18%. I asked for that back and was told, "We are very sorry, but we can't refund the tip. " One way to drive off new customers is to charge for things you don't give them, like "To Insure Proper Service TIPS.
Overall, you can expect good service here, often highlighted by friendly and attentive staff. While there are occasional hiccups with delivery or order accuracy, the positive experiences far outweigh the negatives, making it worth a visit if good service is high on your list.
Ambience (8.8 out of 10)
mentioned by 40% of the guests
When it comes to the vibe, this spot truly shines! With an impressive score of 8.8, the ambience is clearly a highlight, and customer satisfaction is excellent at 93.3%. Guests frequently praise the place/vibe, atmosphere, and environment, often describing it as a cozy place that feels welcoming.
Based on 28 positive remarks out of 30 total, its a fantastic setting for a pleasant dining experience. However, its not entirely without its quirks. A couple of guests mentioned issues with tables inside, specifically being refused indoor seating during bad weather, which led to a disappointing experience.
One review also questioned if the place was LGBTQ friendly, suggesting a need for more consistent welcoming practices for all patrons.
Ambience
30
Reviews
93%
Satisfaction
2
negative
0
neutral
28
positive
Rating distribution
What people like
- Cozy atmosphere
- Welcoming vibe
- Pleasant environment
What people don't like
- Seating issues
- Unwelcoming experience
Often praised
- atmosphereThe pizzas are always delicious, with the crust cooked perfectly and fresh ingredients. The service is super attentive, and the atmosphere is pleasant, perfect for a family dinner. It's the kind of place that's definitely worth visiting in Orlando!
- AtmosphereAtmosphere were all top-notch
- ambianceExcelente Ambiente y lugar
- cozy placecozy place with excellent food quality
- environmentour family loved the environment
- placeIt’s a very nice place, very cozy
- place/vibeThey were very generous with the cheese on the pizza, and the service was excellent. I would definitely recommend a visit if you are looking for a chill (and clean) place/vibe and are hungry! 😀
- timeAmazing time we had at Juimmy’s!
- upscale placeUpscale place
Frequently criticized
- LGBTQ friendlyIt was pouring, yet they still refused to seat us indoors. I doubt this place is LGBTQ friendly. Very disappointing experience and not worth the wait.
- tables insideDespite plenty of open tables inside, including seats near the entrance that could easily accommodate a party of two, we were told we could only sit outside because of larger parties. It was pouring, yet they still refused to seat us indoors.
If you're looking for a spot with a genuinely cozy and welcoming atmosphere, this place is definitely worth checking out. While there have been a couple of isolated seating issues, the overwhelming majority of guests rave about the pleasant environment. Expect a great vibe, but perhaps call ahead if you have specific seating needs.
Value (3.8 out of 10)
mentioned by 18% of the guests
When it comes to value, this spot seems to be struggling a bit, with a score of 3.8 and customer satisfaction sitting at a low 26.3%. However, out of 19 comments, 5 did find some positives, highlighting the price as fair or exceptional, praising the affordability and relação custo-benefício compared to other options. On the flip side, the majority of the 13 negative remarks point to significant issues.
Many felt the experience was spendy, citing a lack of transparency with prices and unexpected additional charges. Concerns about price difference between sizes and being asked to tip upfront for unrendered service also left a sour taste.
Value
19
Reviews
26%
Satisfaction
13
negative
1
neutral
5
positive
Rating distribution
What people like
- Fair pricing
- Good value
What people don't like
- Hidden charges
- Unclear pricing
- Forced upfront tip
Often praised
- priceI absolutely loved my experience at Jimmy's Pizza! The pizza was wonderful, and the price was fair. A special shout-out to Diana for her incredibly gentle and welcoming service.
- affordabilitymore affordable than anything we would have bought in the park
- relação custo-benefíciorelação custo-benefício é excelente
Frequently criticized
- pricecharged 9 bucks a glass!!! Really?
- additional 16$additional 16$ which is crazy expensive
- billthen immediately brought the bill, as if trying to rush us out
- charge for thingsI asked for that back and was told, "We are very sorry, but we can't refund the tip. " One way to drive off new customers is to charge for things you don't give them, like "To Insure Proper Service TIPS. "
- filled crustfilled crust of cream cheese, tho they didn't tell us its an additional 16$
- individual pizzashad “individual” pizzas that totaled $64
- price differenceprice for the large pizza and the small was $10 difference
- small pizzaThe small pizza 18 bucks?
- spendya bit spendy
- tip upfrontThere was no knock on the door, no doorbell rang, nothing – just our pizza sitting outside. The real sucky part is I had to tip upfront 18%. I asked for that back and was told, "We are very sorry, but we can't refund the tip.
If youre considering this place, be prepared for a mixed bag when it comes to value. While some find the pricing fair, many others report unexpected costs and a lack of transparency. It might be worth trying if youre not on a strict budget, but definitely double-check the bill.
How are the prices at Jimmy's Pizza?
You’re looking at roughly 29 per person – reported by 90 diners. That puts it in the $21–$30 category. For a Pizzeria, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most diners keep it in the $11–$30 sweet spot, with the biggest group landing right in the $21–$30 range. While there are a few folks spending more, the bulk of the bills are pretty consistent with that mid-range vibe.
Here’s a quick look at what guests spend per person, based on the latest 90 reviews.
How this Pizzeria’s value stacks up against similar spots in Orlando.
For a Pizzeria, we think the pricing here feels quite fair. Its not aiming for the cheapest slice, but it offers a solid mid-range experience without breaking the bank. Wed say it’s a good value for what you get!
Customer Reviews: what people think about Jimmy's Pizza
Price per Person
- $31–$40
Service Intent
- Casual Outing
Visit Type
- Dine-in
9
Wonderful Pizza and Service!
My experience at this restaurant was wonderful! We loved our pizza, which featured fresh ingredients and a great variety to choose from. The service was also exceptional; the staff made us feel so comfortable.
:)
- pizza9
- ingredients9
- variety8
Price per Person
- $11–$20
Service Intent
- Delivery
Visit Type
- Delivery
2
Small Pizza, Poor Service
My experience was disappointing due to the pizza size being much smaller than expected for the price. I ordered delivery, and the menu didn't detail the sizes. Additionally, they did not respond to WhatsApp messages, which were listed on Google.
- pizza size2
- price3
- delivery2
Service Intent
- Casual Outing
Group Type
- Couple
Group Size
- Couple
Visit Type
- Dine-in
1
Disappointing Experience with Seating
Despite plenty of open tables inside, including seats near the entrance that could easily accommodate a party of two, we were told we could only sit outside because of larger parties. It was pouring, yet they still refused to seat us indoors. I doubt this place is LGBTQ friendly.
Very disappointing experience and not worth the wait.
- tables inside2
- seating indoors1
- LGBTQ friendly1
Price per Person
- $21–$30
Service Intent
- Casual Outing
Group Type
- Friends
Group Size
- Small Group
Visit Type
- Dine-in
Meal Type
- Dinner
Noise Level
- Quiet
6
Great Food, Expensive Surprise
My experience at this restaurant was a mixed bag. The food was great, but I felt like we were scammed. We ordered a large pizza and were offered a filled crust with cream cheese.
However, they didn't inform us that this was an additional $16, which is incredibly expensive – almost the cost of another pizza. While the food quality was high, the unexpected and high cost of the crust addition was a significant downside.
- food8
- cream cheese6
- pizza6
- filled crust2
- additional 16$2
Price per Person
- $11–$20
Service Intent
- Casual Outing
Visit Type
- Delivery
Meal Type
- Dinner
9
Scrumptious Pizza and Excellent Service!
It all started out as a "get some pizza" Saturday night. I found Jimmy's Pizza to be fairly close amongst the others and got it right. We ordered the standard pepperoni pizza and a small meat lovers.
Both pizzas were scrumptious, service was excellent, price exceptional, and they deliver. We will definitely be ordering from Jimmy's Pizza again! #yummy
- pepperoni pizza9
- meat lovers9
- pizzas9
What Jimmy's Pizza offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Groups
Payments
- Credit cards
- Debit cards
Children
- Good for kids
Popular for
- Dinner
- Solo dining
Amenities
- Restroom
Offerings
- Alcohol
- Late-night food
- Beer
- Small plates
- Quick bite
Dining options
- Dinner
- Seating
- Table service
- Dessert
Service Options
- No-contact delivery
- Takeout
- Outdoor seating
- Dine-in
- Delivery
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Cozy
- Casual
- Quiet
- Trendy
FAQs
What is the overall customer sentiment regarding Jimmy's Pizza?
Jimmy’s Pizza holds a strong overall score of **8.2** and a customer satisfaction rate of **82.2%**. Guests particularly commend the **Food** (8.7) and **Ambience** (8.8), while **Service** (8) is also well-regarded, though **Value** (3.8) is an area for improvement.
What do customers appreciate most about the food at Jimmy's Pizza?
Customers frequently praise the **pizza** itself, highlighting the delicious **crust**, fresh **ingredients**, and authentic Brazilian flavors. Many describe the food as consistently good and packed with flavor.
Are there any common concerns about the pricing at Jimmy's Pizza?
Yes, several customers express concerns about the **price**, noting that it can be a bit spendy. Issues include high costs for drinks, additional charges for certain toppings like filled crust, and a perceived lack of transparency regarding the final bill.