Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Jersey Mike’s Subs – San Diego
Jersey Mike's Subs - San Diego
Photo from Jersey Mike’s Subs
Jersey Mike's Subs at a glance
San Diego University City
- 🥪 Sandwich Shop
$$
Price per Person $11–$20
mentioned by 22 of the guests
#648 out of 755 places to eat in San Diego
#25 Sandwich Shop out of 39 in San Diego
Average
5.5 out of 10
Food
Service
Ambience
Value
175
Reviews
48.6%
Satisfaction
Often praised
- Consistent sandwiches
- Friendly staff
- Good value
Frequently criticized
- Cleanliness issues
- Service hygiene
- Freshness concerns
The sandwich shop in San Diego’s vibrant University City neighborhood is your go-to spot for a satisfying meal. Whether you’re craving a classic sub or exploring new flavors, Jersey Mike’s Subs offers a fantastic quick bite experience.
You’ll find a casual atmosphere perfect for a relaxed lunch or dinner. With a focus on fresh ingredients, you can always count on a delicious and convenient stop.
Overview: Introducting Jersey Mike's Subs
Jersey Mike’s Subs offers a straightforward experience where the focus often lands squarely on the sandwiches. Many appreciate the consistent quality and tasty ingredients that make up their subs.
It’s a place where you can generally expect a satisfying meal. However, the experience isn’t without its hitches.
Some patrons have noted concerns regarding the overall cleanliness of the dining area and occasional inconsistencies in service approach. These points suggest there’s room for improvement in maintaining a uniformly pleasant environment.
Average
5.5
out of 10
175
Reviews
48.6%
Satisfaction
81
negative
9
neutral
85
positive
Jersey Mike’s Subs registers an overall score of 5.5, placing it squarely in the average category. Customer satisfaction sits at 48.6%, indicating a mixed reception among diners.
While neither figure is outstanding, they suggest a baseline experience that satisfies some but leaves others wanting more. This assessment is drawn from a substantial 175 customer observations.
Looking closer, Food leads the way with a solid (6), frequently described as consistent and tasty. Service follows with an average (5.3), though some experiences highlight a friendly staff.
Value (4.7) and Ambience (4.4) also fall into the average range, with some patrons finding good deals while others note cleanliness issues. These insights come from 85 positive and 81 negative comments.
What people like
- Tasty, consistent sandwiches
- Friendly, engaging staff
- Good value options
What people don't like
- Cleanliness concerns
- Inconsistent service hygiene
- Produce freshness issues
With a recommendation score of 5.5, this establishment presents a fairly standard offering. If you’re primarily seeking a reliable, flavorful sandwich and appreciate genuinely friendly staff, it’s likely to meet your expectations for a quick meal.
However, be mindful that experiences can vary, particularly concerning dining area upkeep and the freshness of certain ingredients. While the core product is often good, those prioritizing pristine environments or absolute consistency in every detail might find it a mixed bag.
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Verdict: Our expert take on Jersey Mike's Subs
Food (6 out of 10)
mentioned by 81% of the guests
When it comes to the grub, the food here generally hits the spot, with a solid 6 score indicating an average experience. Many folks rave about the delicious sandwiches and subs, often praising the fresh ingredients and consistent quality. With 46 positive remarks out of 80 total opinions, it seems many find the taste and preparation quite satisfying.
However, it's a bit of a mixed bag with customer satisfaction at 57.5%. Some diners have unfortunately encountered soggy subs, unfresh vegetables, or even issues like hair in food. There are also complaints about cold bread and unmelted cheese, suggesting inconsistency in preparation for some orders, as noted in 29 negative comments.
Food
80
Reviews
57%
Satisfaction
29
negative
5
neutral
46
positive
Rating distribution
What people like
- Delicious sandwiches
- Fresh ingredients
- Consistent quality
What people don't like
- Soggy subs
- Unfresh ingredients
- Hair in food
Often praised
- sandwichesthe sandwiches....fugedaboutit. :) I can eat an entire giant sub
- foodFood is consistent with any Jersey Mike's locations
- sandwichThe sandwich is very tasty.
- ingredientsadd the ingredients ... they have gotten it 100% every time
- subsThese subs are definitely good
- #6 with everythingMy favorite is the #6 with everything
- No. 9 Club SupremeIt was really good! Definitely better than the customized chipotle cheesesteak
- accoutrementsoffered all the accoutrements
- base sandwichfor the BASE sandwich they do perfect
- big onethe big one really fills you up
Frequently criticized
- lettucehardly any lettuce, like one tiny little shrivelled piece
- sandwichEvery time I get a sandwich at this location it’s wrong.
- California sandwichvery disappointed as there was hardly any lettuce
- Italian Sandwichthe cheese was cut so thin couldn’t taste it. Vegetables were not fresh
- OnionsOnions are incredibly thin and stringy— not crispy
- TomatoesTomato’s mushy had to have been sitting for a minute because they didn’t taste fresh
- VegetablesVegetables were not fresh— half of the lettuce was in the onion container
- avocadoThey don’t include avocado
- breadEven the bread didn’t taste fresh
- cheesethe cheese was cut so thin couldn’t taste it
If you're craving a decent sandwich, this spot could be a good option, as many find the food tasty and consistent. However, be aware that some experiences have been marred by issues like soggy subs or unfresh ingredients, so it might be a bit of a gamble.
Service (5.3 out of 10)
mentioned by 86% of the guests
When it comes to service, many customers highlight the friendly employees and quick work of the staff, often praising their customer service and hospitality. Specific team members and managers even get shout-outs for going above and beyond, making for a great experience. With a score of 5.3, the service is generally seen as average, and the website ordering and grab and go process also receive kudos for being super simple and efficient, based on 32 positive remarks.
However, the service isn't without its challenges. A significant number of customers, 41 to be exact, express frustration over waiting times, perceived incompetence, and rude workers. Issues like messed up orders, slow service, and concerns about mask adherence and employee hygiene are frequently mentioned.
This leads to a mixed customer satisfaction of 41.6%, indicating clear areas for improvement.
Service
77
Reviews
41%
Satisfaction
41
negative
4
neutral
32
positive
Rating distribution
What people like
- Friendly, quick staff
- Great customer service
- Easy online ordering
What people don't like
- Long waiting times
- Rude staff
- Hygiene concerns
Often praised
- staffthe staff who work here, they are friendly and engaging
- customer serviceembodies everything I value about great customer service
- EdgarAn employee named Edgar, greeted me immediately and was very friendly
- SageSage greeted me as if her shift had just started
- conversationWhen I finally ordered, he suggested I try the sandwich grilled, and it turned out to be delicious. The sandwiches he made were great, and the conversation was even better. I'll definitely be coming back.
- employeesI am so happy they moved up to Governor Drive! I love this place and the employees are so nice and helpful.
- friendly employeesReally friendly employees. Took the time to ask me how my day was going
- grab and goeasy to grab and go once I was at the store
- great experiencecreate a great experience
- groupWhat a wonderful group
Frequently criticized
- employeesThe reason for the 2 stars is that none of the employees wore masks as they stood directly above the food they were preparing. There were about 5-6 people behind the counter who were all chatting and laughing together while my sandwich was being made (the guy making it was also talking and laughing directly on top of my sandwich). I realize that masks are no longer mandatory, but I believe that when you are preparing other people’s food, and you don’t know who has or has not been vaccinated, masks should still be a must.
- serviceasked them first if that would be possible, the answer was a yes
- staffthe girl with the owl tattoo turns rude, arrogant
- EmployeesEmployees were more worried about getting you in & out quickly than caring about quality of food. unfriendly
- ServiceService:1
- customer serviceFurthermore, they added extra ingredients that were not requested. I suggest management oversee Blake’s customer service, as it is unacceptable to tell a customer to 'ask for it next time' when an issue can be fixed immediately. This is especially galling when the staff are openly discussing their earlier closing times.
- employee hygieneemployee start making sandwiches without changing the gloves
- food safetybefore handing food
- friendly or kindnessZero friendly or kindness
- get it togetherbecause they couldn’t get it together
If youre looking for quick, friendly service, you might find it here, especially with online orders. However, be prepared for potentially long waits, order mix-ups, or less-than-stellar interactions, as the experience can be quite inconsistent. Its a bit of a gamble, so manage your expectations.
Ambience (4.4 out of 10)
mentioned by 24% of the guests
On the bright side, a few guests (4 positive remarks out of 11 total) really enjoyed the atmosphere and found the location to be quite clean. Theres a definite affection for the place itself, with some even noting the store is fine. While the score for ambience sits at an average 4.4, these positive comments show theres something to like.
However, the picture isn't all rosy, with 7 negative remarks highlighting some significant concerns. Parking can be a hassle, and cleanliness is a recurring theme, with complaints about the place not being clean, dirty cups, and even the tables. This contributes to a rather poor customer satisfaction of just 36.4%, suggesting the overall experience needs a serious scrub.
Ambience
11
Reviews
36%
Satisfaction
7
negative
0
neutral
4
positive
Rating distribution
What people like
- Atmosphere enjoyed
- Place loved
What people don't like
- Parking troublesome
- Cleanliness issues
Often praised
- atmospherereally enjoyed the atmosphere at jersey mikes
- locationLoction is very clean
- placeLove this place
- storeGawd, I love this place. The store is fine, per FDA regs, but the sandwiches. Fugedaboutit.
Frequently criticized
- dirty cupsThe teas were dirty
- experienceThis makes the experience very messy
- parkingParking can be troublesome with a small lot.
- place wasn’t cleanThe place wasn’t clean
- storethe store was dirty
- tablesMy experience at the restaurant was disappointing. The tables weren’t clean, and the service is slow. I also observed that mask adherence seemed optional, as the “operations manager” was behind the counter with his mask hanging off his ear.
- wash your handsPlease wash your hands before touching sandwiches
If youre popping in for a quick bite and arent too bothered by potential parking challenges or a less-than-pristine environment, you might find it acceptable. However, if a clean and comfortable place is a must for your dining experience, the current state of affairs might leave you disappointed.
Value (4.7 out of 10)
mentioned by 12% of the guests
When it comes to value, some guests found ways to make their visit budget-friendly. They appreciated that the prices didnt break their event budget, especially when using a coupon or taking advantage of promotions. With 3 positive remarks out of 7 total, theres a glimmer of hope for smart savers.
However, the overall sentiment for value is a bit of a mixed bag, with customer satisfaction at just 42.9%. Many felt their money spent wasn't worth it, with some regretting their purchase or finding things a little pricey. The score of 4.7 also suggests an average experience, with 4 negative comments indicating some felt totally ripped off.
Value
7
Reviews
42%
Satisfaction
4
negative
0
neutral
3
positive
Rating distribution
What people like
- Use coupons
- Seek promotions
- Prices fit budget
What people don't like
- Regret money spent
- Feel ripped off
- Poor quality for price
Often praised
- couponI went with a coupon and the price was greatly reduced
- pricesthe prices do not break the event budget
- promotionsask if they have promotions/coupons
Frequently criticized
- pricepaid $9 and they gave me a cold bread without cheese
- money spentI regret my money spent here
So, is it worth your hard-earned cash? If you're savvy with coupons and promotions, you might find a decent deal. Otherwise, be prepared that the value can be hit-or-miss, potentially leaving you feeling like you paid too much for what you got.
How are the prices at Jersey Mike's Subs?
You’re looking at roughly 18 per person – reported by 22 diners. That puts it in the $11–$20 category. For a Sandwich Shop, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most folks seem to agree, with the majority of prices clustering right in this $11–$20 sweet spot, showing a pretty consistent spend.
Here’s a quick look at what guests spend per person, based on the latest 22 reviews.
See how this spot stacks up against similar restaurants in San Diego when it comes to value for money.
We think the pricing feels pretty fair for a quality sandwich shop. Its a solid choice if youre looking for a good meal that won’t empty your wallet.
Customer Reviews: what people think about Jersey Mike's Subs
Visit Type
- Quick Meal
Service Type
- Takeout
2
Disappointing Freshness and Service
My experience at this restaurant was disappointing, especially if you're looking for fresh food. I ordered an Italian Sandwich, but the cheese was so thinly sliced I couldn't taste it. The vegetables were far from fresh; half the lettuce was already in the onion container before my sandwich was even made.
The onions were incredibly thin and stringy, not crispy, and the tomatoes were mushy, suggesting they had been sitting out for a while and lacked freshness. Even the bread didn't taste fresh. The employees seemed more focused on getting customers in and out quickly rather than ensuring the quality of the food.
Ironically, they weren't even quick and were unfriendly. I ended up taking my sandwich home to rebuild it with fresh vegetables because the store itself was dirty. I will never waste my money or time here again.
No thank you! I'd rather go to the grocery store and build my own sandwich.
- Italian Sandwich2
- cheese2
- Vegetables1
Price per Person
- $41–$50
Visit Type
- Quick Meal
Group Size
- Solo
Service Type
- Dine-in
1
Terrible Service and Food Quality
I strongly advise against visiting this restaurant. The staff exhibited a nasty attitude and were rude workers. They were dismissive when a customer requested a giant sub instead of their standard sizes and demonstrated an inability to make a proper sandwich.
Furthermore, they added extra ingredients that were not requested. I suggest management oversee Blake’s customer service, as it is unacceptable to tell a customer to 'ask for it next time' when an issue can be fixed immediately. This is especially galling when the staff are openly discussing their earlier closing times.
While that may be great for them, they need to service customers kindly. I regret spending my money here and had to explicitly ask for my receipt, which was not offered proactively. Additionally, I observed a concerning lack of hygiene, with a plea to wash your hands before touching sandwiches.
- giant sub5
- nasty attitude1
- rude workers1
- proper sand-which1
Visit Type
- Quick Meal
Service Type
- Dine-in
2
Consistently Wrong Sandwiches
My experience at this restaurant has been consistently disappointing. Every time I order a sandwich, it comes out wrong. They often forget to include requested ingredients like avocado and incorrectly add mayonnaise when I've specifically asked for it to be excluded.
I'm unsure of what else to do besides stop coming here, but this location desperately needs better quality control.
- sandwich2
- avocado2
- mayonnaise2
Visit Type
- Food Exploration
Service Type
- Dine-in
9
Amazing Sandwich Experience at Jersey Mike's
My experience at Jersey Mike's was amazing! Kevin's sandwich making skills are excellent, and the hot honey is a go-to for almost every sandwich. I really enjoyed the atmosphere and all they had to offer.
- sandwich making skills10
- hot honey9
- atmosphere10
Visit Type
- Regular Visit
Service Type
- Dine-in
9
Consistently Great Food and Service
I visit this restaurant about once a month, and my experience has always been consistently good. The food has always been just as expected, meeting my expectations every time. Furthermore, the service has always been noticeably top-notch, making each visit a pleasure.
- food8
- service10
What Jersey Mike's Subs offers
Crowd
- Family-friendly
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
- Free Wi-Fi
- Wi-Fi
Offerings
- Vegan options
- Halal food
- Vegetarian options
- Quick bite
Dining options
- Catering
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Delivery
- No-contact delivery
- Onsite services
- Takeout
- Curbside pickup
- Dine-in
- Outdoor seating
Pets
- Dogs allowed outside
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Casual
FAQs
What dietary options are available at Jersey Mike's Subs in San Diego?
At Jersey Mike’s Subs, you’ll find a variety of choices to suit your dietary needs. They offer delicious vegan options and vegetarian options, ensuring there’s something for everyone. Additionally, for those seeking specific dietary preparations, halal food is also available, making it a versatile spot for your next meal.
What service and dining options does Jersey Mike's Subs offer?
Jersey Mike’s Subs provides a wide range of convenient service options. You can enjoy your meal through delivery, no-contact delivery, takeout, or curbside pickup. If you prefer to dine in, seating is available, including outdoor seating. They also cater for events and offer lunch, dinner, and dessert, making it a flexible choice for any occasion.
How does this restaurant score overall?
This establishment holds an overall score of **5.5**. Its **Food** (6) is a strong point, while **Service** (5.3), **Value** (4.7), and **Ambience** (4.4) are in the average range.
What do customers appreciate about the food here?
Customers often praise the **sandwiches** for being tasty and consistent, with many enjoying the quality of the **ingredients** that go into them.
Are there any common concerns regarding cleanliness or service at this establishment?
Some customers have noted issues with **cleanliness**, mentioning dirty tables or stores. There are also occasional concerns about **service** consistency, particularly regarding employee hygiene and mask adherence.