Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Jersey Mike’s Subs – San Diego
Jersey Mike's Subs - San Diego
Photo from Jersey Mike’s Subs
Jersey Mike's Subs at a glance
San Diego Rancho Bernardo
- 🥪 Sandwich Shop
$$
Price per Person $11–$20
mentioned by 45 of the guests
#579 out of 755 places to eat in San Diego
#20 Sandwich Shop out of 39 in San Diego
Good
6.3 out of 10
Food
Service
Ambience
Value
225
Reviews
57.8%
Satisfaction
Often praised
- Quality sandwiches
- Friendly staff
- Good deals
Frequently criticized
- Cleanliness issues
- Long wait times
- High price
The sandwich shop Jersey Mike’s Subs in San Diego’s Rancho Bernardo neighborhood offers a perfect spot for a quick bite. You’ll find a casual atmosphere where you can enjoy freshly prepared subs.
Whether you’re looking for a convenient lunch or a satisfying dinner, this location provides a welcoming environment. It’s an ideal choice when you need a delicious meal on the go, ensuring a pleasant and efficient dining experience.
Overview: Introducting Jersey Mike's Subs
Jersey Mike’s Subs often delivers on its core promise: satisfying `sandwiches` crafted by a generally positive `staff`. Many find the experience pleasant, noting a clean store and easy parking, making it a reliable stop for a quick meal.
However, the overall experience can sometimes be inconsistent. While the food is a highlight, some locations struggle with `cleanliness` or `waiting time`, which can detract from an otherwise decent visit.
Good
6.3
out of 10
225
Reviews
57.8%
Satisfaction
86
negative
9
neutral
130
positive
Jersey Mike’s Subs holds an overall Restaurant Score of 6.3, placing it in the average range, with Customer Satisfaction at 57.8%, indicating a mixed reception. This assessment is drawn from 225 customer observations, comprising 130 positive remarks against 86 negative ones.
Digging deeper, Food stands out as a clear strength with a score of (7.6), often praised for its quality. Ambience (6.2) and Value (5.9) hover around average.
However, Service (5.3) appears to be a more inconsistent area, despite being frequently mentioned by customers, suggesting room for improvement in operational efficiency.
What people like
- Quality sandwiches
- Friendly staff
- Good deals
What people don't like
- Cleanliness issues
- Long wait times
- Perceived high price
If you’re seeking a solid sub with fresh ingredients and generally pleasant interactions, Jersey Mike’s Subs is a decent contender. With a Recommendation Score of 6.5, it suggests a generally positive experience for many patrons.
It’s a good option for a quick, satisfying meal, especially if you prioritize the food itself. Just be prepared for potential variations in store upkeep or service speed, which might impact your visit.
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Verdict: Our expert take on Jersey Mike's Subs
Food (7.6 out of 10)
mentioned by 78% of the guests
When it comes to the food, youre in for a treat! This spot generally hits the mark, boasting a good score of 7.6 and a strong customer satisfaction rate of 75.9%. Based on 83 opinions, with 63 positive remarks against just 16 negative ones, its clear many rave about the quality sandwiches, fresh ingredients, and generous meat, especially the popular Philly cheesesteak and Big Kahuna options.
However, not every bite is perfect. Some diners have noted concerns regarding produce freshness, hard wheat bread, and a limited selection of mustard. There were also a few comments about specific sandwiches not quite meeting expectations or issues with cheesesteak toppings, suggesting some items might need a closer look.
Food
83
Reviews
75%
Satisfaction
16
negative
4
neutral
63
positive
Rating distribution
What people like
- Quality sandwiches
- Fresh ingredients
- Generous meat portions
What people don't like
- Produce freshness issues
- Hard wheat bread
- Limited mustard options
Often praised
- foodThe food was good, but the place was so dirty you could barely walk. The floor felt greasy.
- sandwichesI'm always impressed by the quality of people they hire; they are consistently kind, helpful, and polite. The sandwiches are the best in town. The service received a perfect score of 5, and the food also received a 5.
- subsI love their subs
- meatlots of meat on the turkey sandwich
- sandwichmy sandwich was perfect!
- #13Taking a short break from my busy Medicare schedule, I visited Mike's and was reminded why I've always liked their sandwiches. My #13 did not disappoint. The food was excellent, and the service was top-notch, earning a perfect 5.
- Big Kahana sandwichthe Big Kahana with Chipotle mayo and I recommend it
- Big KahunaI got the Big Kahuna which is a Philly cheese steak
- Chipotle mayothe Big Kahana with Chipotle mayo and I recommend it
- Philly cheese steak sandwichmy Philly cheese steak sandwich my wife and I shared totally exceeded my expectations
Frequently criticized
- sandwichI love this chain, but this was the worst experience I’ve had at Jersey Mike's. I left with no sandwich. I wish I just went somewhere else.
- sandwichesAs much as I love these subs, maybe it’s time to make some changes in the assembly line protocols regarding COVID. Our sandwiches shouldn’t be touched by 3 separate people sliding them down the line for various parts of the process. If you can help it, please modify this workflow.
- Philly$16 for a Philly
- cheesebarely any cheese on my cheesesteak
- cheesesteakbarely any cheese on my cheesesteak
- chip selection onlineChip selection online is confusing
- foodpresumably cold food that's been sitting
- meatballI can't wait until they start shutting them down. There are no meatballs, and they can't toast. Is this really a sandwich shop?
- mustardthey don’t carry any other kinds of mustard, only yellow mustard
- produceProduce did not look appealing or fresh
If youre in the mood for a quality sandwich with fresh ingredients and generous meat, this place is definitely worth trying. Just be aware of potential inconsistencies with produce or specific bread types, and youll likely have a satisfying meal.
Service (5.3 out of 10)
mentioned by 86% of the guests
When it comes to service, it's a bit of a mixed bag here, with a score of 5.3 placing it in the average category and customer satisfaction at a mixed 46.4%. Still, 52 positive remarks highlight a welcoming experience thanks to friendly staff who provide great service and quick production, making many visits quite pleasant. However, 58 negative comments reveal some bumps in the road.
Guests have reported frustrating wait times and rude staff, with concerns about overall customer service and the feeling of being understaffed. It seems consistency is a challenge, and some experiences fall short of expectations.
Service
112
Reviews
46%
Satisfaction
58
negative
2
neutral
52
positive
Rating distribution
What people like
- Friendly staff
- Quick service
- Welcoming experience
What people don't like
- Long wait times
- Rude staff
- Understaffed issues
Often praised
- serviceYou guys were awesome! The service was great, with the staff being very nice and keeping good conversation while I was waiting for my sandwiches. Thank you so much for making my morning better!
- staffI appreciated that everything is made right there, including the meats sliced right there. The staff is always positive, contributing to a great atmosphere.
- employeesAll employees were helpful with my questions.
- peoplethe people there are always so nice
- EveryoneThe sandwiches were decent, and the service was notably quick. Everyone on staff was friendly, contributing to a pleasant atmosphere. It served its purpose perfectly for a fast lunch.
- JonasJonas, the young man who made my sandwich, was very energetic and courteous
- appLove the app
- change our orderchange our order after it was placed
- composure during busy timesHe keeps his composure during busy times
- conversationYou guys were awesome! The service was great, with the staff being very nice and keeping good conversation while I was waiting for my sandwiches. Thank you so much for making my morning better!
Frequently criticized
- waiting timesitting in my car 40 minutes after I placed my order still waiting
- customer servicewatching his staff fail to do a good customer service
- employees5-6 employees "working" behind the counter, yet it seemed only 2 employees were actually working
- wait timesTerrible wait times
- Google's SCAMGoogle's SCAM is to pre-select PostMates
- assembly line protocolsAs much as I love these subs, maybe it’s time to make some changes in the assembly line protocols regarding COVID. Our sandwiches shouldn’t be touched by 3 separate people sliding them down the line for various parts of the process.
- calling inI called in 3x now and it takes over 20 minutes
- cashierthere was not enough change in the cash register to give out
- close their doorsthey will close their doors
- closing timeAdditionally, three months later, I had another zero-star experience. I called to place an order, and was rudely informed over the phone that the business was closing over an hour before their posted closing time. When I inquired about their closing time, the young gentleman abruptly hung up on me.
You might find the service to be friendly and quick on a good day, making for a pleasant visit. But be aware that long waits and less-than-stellar interactions are also possible, especially during busy times. It's a bit of a roll of the dice, so go in with an open mind!
Ambience (6.2 out of 10)
mentioned by 19% of the guests
When it comes to the vibe, this spot has some definite upsides! Many customers really appreciate the location and find the dining room to be clean, making for a pleasant experience. Some even noted a quiet, calm atmosphere and plenty of parking, which is always a plus.
With 10 positive remarks out of 19 total, it seems they know how to make it a fun experience. However, the ambience isn't without its challenges. With a score of 6.2 (which is average) and customer satisfaction at 52.6% (a mixed bag), some patrons found the floor to be greasy and the work counter looking terrible.
There were also concerns about limited seating and crowded parking, which can make the overall dining experience feel unpleasant, as noted in 8 negative comments.
Ambience
19
Reviews
52%
Satisfaction
8
negative
1
neutral
10
positive
Rating distribution
What people like
- Clean dining room
- Great location
- Calm atmosphere
What people don't like
- Greasy, dirty floor
- Limited seating
- Crowded parking
Often praised
- atmosphereQuiet, calm atmosphere when we went tonight which I like.
- ParkingParking was easy with plenty of open space
- dining roomclean dining room
- fun experienceknow how to make it a fun experience
- locationLove the location
- parking spacePlenty of parking
- storeMy experience at this Jersey Mike's was positive overall. It's a great spot for a lunch stop, offering good food and a clean store. The California Club Sub was a recommended dish.
Frequently criticized
- parkingthe parking is very crowded
- cleanlinesspicked up a sticker off the dirty ground
- dining experienceEating here can feel unpleasant
- floorthe floor felt greasy
- placeThe food was good, but the place was so dirty you could barely walk. The floor felt greasy.
- seatingNot a lot of seating
- work countershould have been cleaning the work counter. It looked terrible
If youre looking for a quick bite and appreciate a clean dining area in a good location, it might be worth a stop. However, be prepared for potentially tight seating and parking, and dont be surprised if the cleanliness isn't perfect everywhere.
Value (5.9 out of 10)
mentioned by 14% of the guests
When it comes to value, customers have a bit of a mixed bag experience. Many appreciate the generous size and cost of sandwiches, especially when using coupons and app deals. Some even found great deals, making the price feel quite reasonable.
Overall, the score for value sits at an average 5.9, with customer satisfaction at a mixed 45.5%, based on 11 customer remarks. However, not everyone is thrilled with the pricing. Several comments point to menu prices being higher than expected, with some feeling that they paid too much for what they received, describing sandwiches as pathetic looking or simply expensive.
These concerns about high menu prices and overall cost are noted in 4 negative observations.
Value
11
Reviews
45%
Satisfaction
4
negative
2
neutral
5
positive
Rating distribution
What people like
- Good deals available
- Reasonable price
- Generous sandwich size
What people don't like
- High menu prices
- Can be expensive
- Sandwich looks pathetic
Often praised
- app dealscoupons, and app deals
- couponscoupons, and app deals
- dealsMy experience at the Ranch Bernardo San Diego site was always good. I found great deals and the workers were excellent and very polite.
- pricereasonable price
- size and costConsidering the size and cost of this sub, it is a great sandwich.
Frequently criticized
- pricepaid $12.00 for a pathetic looking sandwich
- expensivemore expensive than I thought it would be
- menu pricesmenu with prices $2.50 higher than normal
If youre savvy with coupons and app deals, you might find some great value here, especially for the sandwich size. But be warned, if youre paying full menu price, you might find it a bit more expensive than anticipated and potentially feel disappointed with what you get.
How are the prices at Jersey Mike's Subs?
You’re looking at roughly 16 per person – reported by 45 diners. That puts it in the $11–$20 category. For a Sandwich Shop, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most folks (37 out of 45, to be exact!) are spending right in that $11–$20 sweet spot, with a few opting for slightly cheaper or pricier bites.
Here’s a quick look at what guests spend per person, based on the latest 45 reviews.
How this spot’s value stacks up against similar restaurants in San Diego.
Overall, we think the pricing feels pretty fair for a Sandwich Shop. It’s a solid mid-range option that delivers good value for your quick bite.
Customer Reviews: what people think about Jersey Mike's Subs
Service Intent
- Quick Meal
Visit Type
- Dine-in
6
Meat good, bread hard, pricey
My experience at the restaurant involved a turkey sandwich with a generous amount of meat. However, the wheat bread was disappointingly hard, not soft and yummy as I had hoped. Additionally, the meal was more expensive than I anticipated.
- meat8
- wheat bread3
- expensive4
Price per Person
- $11–$20
Service Intent
- Regular Visit
Visit Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
9
Excellent Experience and Great Deals!
My experience at the Ranch Bernardo San Diego site was always good. I found great deals and the workers were excellent and very polite.
- workers10
- deals9
Price per Person
- $11–$20
Service Intent
- Quick Meal
Visit Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Moderate
9
Great Sandwiches, Fast Service
My experience at this restaurant was excellent. The sandwiches were as great as usual for Jersey Mike's. The service was notably faster than at other locations that seem to be understaffed.
The atmosphere was rated a 5, and the food also received a 5. There were 2 kid meal options available, and the price per person was between $10–20. I experienced no wait time and found plenty of parking.
The noise level was moderate.
- sandwiches9
- service10
- atmosphere10
Price per Person
- $11–$20
Service Intent
- Quick Meal
Visit Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Long (31+ min.)
8
Great Subs, Worth the Parking Hassle
My experience at this restaurant was largely positive, especially concerning the food. Considering the size and cost, it's a great sandwich. I particularly love their Philly cheese subs, hot buffalo chicken, and chicken bacon ranch, especially when served on their herb and cheese bread.
However, the atmosphere is a bit lacking due to limited seating and a very crowded parking lot. The staff, often summer employees, can lead to longer wait times during the lunch rush, especially with a trainee cashier. Despite the difficult parking lot and potential for slower service during peak hours, the overall experience is still worth the wait.
- size and cost9
- Philly cheese subs10
- hot buffalo chicken10
- seating3
- parking2
- lunch rush4
Price per Person
- $11–$20
Service Intent
- Quick Meal
Visit Type
- Dine-in
Meal Type
- Lunch
Noise Level
- Loud
9
Great Jersey Mike's Experience
My experience at this Jersey Mike's was great! I loved the location and found the price to be reasonable. The employees were respectful, and the dining room was clean.
The food was also good.
- location9
- price8
- employees9
What Jersey Mike's Subs offers
Crowd
- Family-friendly
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
- Free Wi-Fi
- Wi-Fi
Offerings
- Vegan options
- Healthy options
- Halal food
- Vegetarian options
- Quick bite
Dining options
- Catering
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Onsite services
- Takeout
- Outdoor seating
- Dine-in
- Delivery
Pets
- Dogs allowed outside
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Casual
FAQs
What dining and service options are available at Jersey Mike's Subs in San Diego?
At Jersey Mike’s Subs in San Diego, you can enjoy a variety of service options including no-contact delivery, takeout, and dine-in. For those who prefer to eat on-site, outdoor seating is available. You can also plan for catering, or simply grab lunch, dinner, or dessert. Seating is provided for your comfort.
Does Jersey Mike's Subs in Rancho Bernardo cater to specific dietary needs and accessibility requirements?
Yes, Jersey Mike’s Subs in Rancho Bernardo offers a range of options to accommodate various needs. You’ll find vegan, vegetarian, and healthy options, alongside halal food. The location is fully wheelchair accessible, including the entrance, parking lot, seating, and restrooms, ensuring a comfortable visit for everyone.
How does Jersey Mike's Subs rate overall?
Jersey Mike’s Subs has an overall Restaurant Score of 6.3. Food is a strong point at 7.6, Ambience scores 6.2, Value is 5.9, and Service is 5.3.
What do customers appreciate most about Jersey Mike's Subs?
Customers frequently praise the quality of the sandwiches, often highlighting specific items. The friendly and helpful staff also receives positive mentions for their service.
Are there any common complaints about Jersey Mike's Subs?
Some customers have noted issues with cleanliness in the dining area and work counters. Additionally, long waiting times and perceived high prices for certain items are occasionally mentioned.