Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Jersey Mike’s – San Diego
Jersey Mike's - San Diego
Photo from Jersey Mike’s
Jersey Mike's at a glance
San Diego Kearny Mesa
- 🥪 Sandwich Shop
$$
Price per Person $21–$30
mentioned by 27 of the guests
#595 out of 755 places to eat in San Diego
#22 Sandwich Shop out of 39 in San Diego
Average
6 out of 10
Food
Service
Ambience
Value
215
Reviews
55.8%
Satisfaction
Often praised
- Friendly staff
- Fresh sandwiches
Frequently criticized
- Slow service
- Order errors
The sandwich shop Jersey Mike’s in San Diego’s Kearny Mesa neighborhood offers a delightful experience for anyone craving a fresh sub. You’ll appreciate the casual atmosphere and the convenience of quick bites.
This spot stands out with its thoughtful inclusion of vegan options, ensuring there’s something delicious for every preference. Whether you’re grabbing lunch or dinner, you’ll find a welcoming environment.
Overview: Introducting Jersey Mike's
Jersey Mike’s often delivers on its promise of fresh, satisfying subs, with many customers appreciating the friendly staff and the overall cleanliness of the establishment. It’s a spot where you can generally expect a decent meal, often prepared with care.
However, experiences can vary, particularly concerning wait times and the accuracy of online orders. Some patrons have encountered issues with specific sandwich preparations or a noticeable odor, suggesting inconsistencies in operations that can detract from the visit.
Average
6
out of 10
215
Reviews
55.8%
Satisfaction
87
negative
8
neutral
120
positive
Jersey Mike’s holds an overall score of 6, placing it squarely in the average category. Customer satisfaction sits at 55.8%, indicating a mixed reception.
This suggests that while many find their experience acceptable, there’s a notable portion who leave less impressed. This feedback comes from a substantial 215 customer observations, with 120 positive remarks balancing 87 negative ones.
Diving deeper, Ambience (7.3) and Value (6.6) generally receive favorable marks, though they represent a smaller portion of feedback. The core experience, Food (6.4), is seen as average, despite being a major discussion point.
Service (5.4), another highly discussed aspect, tends to pull the overall score down, highlighting an area where consistency could improve.
What people like
- Friendly, attentive staff
- Fresh, satisfying sandwiches
- Clean, positive atmosphere
What people don't like
- Inconsistent service speed
- Online order problems
- Unpleasant store odor
With a recommendation score of 5.9, Jersey Mike’s presents a mixed bag. If you’re seeking a quick, fresh sub and value a clean environment, it’s often a solid choice, especially when the staff are on their game.
However, be prepared for potential inconsistencies, particularly with online orders or during busy periods. It might be worth trying if you’re in the mood for a straightforward sandwich, but manage expectations regarding service speed and order accuracy.
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Verdict: Our expert take on Jersey Mike's
Food (6.4 out of 10)
mentioned by 78% of the guests
When it comes to the food, opinions are a bit of a mixed bag, with a score of 6.4 putting it in the average range, and customer satisfaction at 61.2%, which is mixed. Many of the 52 positive comments praise the amazing food, fresh ingredients, and specifically highlight best BLT and subs as standout items, often noting generous portions and custom orders done right. However, there are 30 negative comments that point to some areas needing improvement.
Issues like cold sandwich deliveries, stale bread, and places that skimp on meat were mentioned. Some customers also experienced frustration with customizations not correct and a lack of freshness in certain ingredients.
Food
85
Reviews
61%
Satisfaction
30
negative
3
neutral
52
positive
Rating distribution
What people like
- Amazing fresh food
- Best BLT subs
- Generous portions
What people don't like
- Cold, stale sandwiches
- Skimp on meat
- Incorrect customizations
Often praised
- sandwichesI would like to say thank you to Chelsea for her professionalism. I cannot eat red wine vinegar, and she is so respectful, clean, and thorough in making my sandwiches, even during rushes at lunch and anytime that I personally have chosen to eat at your location. Thanks again, Chelsea.
- foodthe food consistently receives a high rating
- freshEverything looked fresh
- sandwichGreat sandwich; I love being able to order a sandwich out
- submy sub always tastes great
- #9 Club Suprememy favorite #9 Club Supreme which was excellent
- 2 chipsget a giant sub, 2 chips and 2 drinks
- 2 drinksget a giant sub, 2 chips and 2 drinks
- BLT subaddicted to the BLT sub here at Jersey Mike's!
- FoodFood:5
Frequently criticized
- breadMy experience at Buy Sandwiches was disappointing. I came to get sandwiches, but they had run out of bread. This felt like a waste of my time and money, as I ended up having to go to Jersey Mike's instead.
- sandwichI've been ordering online for faster pickup, but the last few times, the customizations have not been correct and instructions were not followed. One time, I ordered a dry sandwich without the mayo I asked for, and it was missing the bacon on the Chicken Bacon Ranch. I couldn't even eat it, so I brought it back and told them the issues.
- subIt's kind of repulsive to eat when it smells like infestation/trash/old meat? I could never sit inside there; I think I'd vomit half way through my sub. FIX THIS!
- Chicken Bacon RanchI've been ordering online for faster pickup, but the last few times, the customizations have not been correct and instructions were not followed. One time, I ordered a dry sandwich without the mayo I asked for, and it was missing the bacon on the Chicken Bacon Ranch. I couldn't even eat it, so I brought it back and told them the issues.
- Jersey Mike'sI just absolutely hate Jersey Mike's
- Jersey Pork RollWHAT HAPPENED TO THE INFAMOUS JERSEY PORK ROLL
- Meatball HoogieMEATBALL HOOGIE I SHOULD HAVE TO SAY MEATBALL MARINARA
- Philly Cheese Steakteach his employees the word Philly Cheese Steak
- avocadomy avocado was DARK
- baconmy club didn't even have bacon
If youre looking for a solid sub with fresh ingredients and dont mind the occasional hiccup, it's worth a try. Just be mindful of potential inconsistencies in order accuracy or ingredient freshness, especially with online orders.
Service (5.4 out of 10)
mentioned by 79% of the guests
When it comes to service, this spot offers a bit of a mixed bag, based on 102 customer observations. Many guests have praised the friendly service and professionalism of the staff, with specific shout-outs to individuals like Chelsea. Folks appreciate the fast service and polite staff, often noting their ability to handle rush hour crowds and accommodate requests with personality.
However, the experience isnt always smooth sailing. With a customer satisfaction of 48% and an average score of 5.4, theres definitely room for improvement. Common frustrations include significant issues with online orders leading to long wait times, and some encounters with staff described as unprofessional or having an attitude, which can lead to an inconvenient experience.
Service
102
Reviews
48%
Satisfaction
51
negative
2
neutral
49
positive
Rating distribution
What people like
- Friendly, professional staff
- Fast, efficient service
- Accommodating requests
What people don't like
- Online order issues
- Long wait times
- Unprofessional staff
Often praised
- serviceAmazing service! Not one person was still.
- staffI ordered my favorite, the #9 Club Supreme, which was excellent. The wait time was not long, and the staff were very friendly. The store was clean and fully stocked.
- employeesThe employees at this location are always nice
- Chelseathank you to Chelsea for her professionalism
- ManagerKuddos to their Manager!
- ServiceService:5
- accommodating with personalityAccommodating with personality
- attention to customersthe attention to customers is great
- better peoplelooking for good food and even better people
- cashiercashier that rang me up(blonde, older lady)
Frequently criticized
- serviceThis was my first time here, and I stood for five minutes without anyone acknowledging me. It was the worst service ever. Staff were standing around smiling but not offering assistance, not even a "be with you in a minute.
- online ordersIf your printer doesn't print out online orders, what is the point of ordering online? This is a frustrating experience when the core functionality of online ordering is broken.
- customer servicecan't stand rude customer service
- employeeAs a former employee, I knew this wasn't fresh. However, the employee did not cooperate and gave me the same loaf. A sub is only as good as its bread, and the rosemary parm was not up to standard in terms of freshness.
- employees4 employees ignored us for over 20 minutes
- managerThe MGR said it was an error and should not have been showing displayed like that.
- online orderDo NOT order online from here! I should have made the drive to a different location.
- staffstood there and smile but not say be with you in a minute
- wait timeit shouldn’t take 60 minutes to make a sandwich
- Business ordersBusiness orders are never ready on time.
If youre dining in, you might find the service quite pleasant and efficient, but be wary if youre relying on online orders. While some staff shine with their friendly and professional approach, inconsistencies, especially with digital orders and wait times, could lead to frustration.
Ambience (7.3 out of 10)
mentioned by 19% of the guests
When it comes to the vibe, this spot really shines! With a solid score of 7.3 and a customer satisfaction rate of 73.3%, its clear most folks are loving the atmosphere. Guests frequently praise the good vibes, great energy, and overall cleanliness, making it a welcoming environment for many, as seen in 11 positive remarks out of 15 total.
However, its not entirely without its quirks. A few guests, specifically 3 out of 15, have pointed out some concerns, with one strongly mentioning an odor issue. Theres also a vague comment about the climate of this store, which might hint at air quality or comfort.
Its something to keep in mind, but seems to be an isolated concern.
Ambience
15
Reviews
73%
Satisfaction
3
negative
1
neutral
11
positive
Rating distribution
What people like
- Clean environment
- Good atmosphere
- Positive vibes
What people don't like
- Unpleasant odor
Often praised
- AtmosphereAtmosphere:5
- Clean storeClean store
- atmospheredelighted by the atmosphere
- cleanSo clean as well!
- cleanlinessthe place was very clean
- crowdDraws great crowd
- environmentWhat a great environment!
- fully stockedThe wait time was not long, and the staff were very friendly. The store was clean and fully stocked. I recommend this place!
- good vibesMy experience at this restaurant was fantastic from the moment I walked in. I was instantly greeted with a warm welcome and big smiles, creating good vibes from the jump. The team was upbeat and clearly enjoying their work, which was evident.
- great energyGreat energy, great service
Frequently criticized
- busyWasn’t busy either.
- climate of this storeI guess it's the climate of this store
- odorit STINKS! please address the odor
If youre looking for a place with generally good energy and a clean setting, youll likely be pleased. Just be aware that a small number of visitors have noted an unpleasant odor, which could be a dealbreaker for some. Overall, it's worth checking out for its positive atmosphere, but keep an eye (or nose!) out for potential air quality issues.
Value (6.6 out of 10)
mentioned by 19% of the guests
When it comes to getting your moneys worth, this spot generally hits the mark, with a score of 6.6, placing it in the average range. Many customers appreciate the "great value" they find, especially with enticing offers like "double point days" and the "$5 for your second sando" promo. There are 8 positive observations out of 13 total, highlighting "reasonable prices" and even a "free sub" opportunity, making it feel like a good deal.
However, the customer satisfaction is a bit mixed at 61.5%, suggesting theres room for improvement. Some folks were frustrated by a cash only policy, which led to them being turned away. There were also issues with a donation drive where a promised free sub wasn't honored, leaving a few feeling like they were wasting our money.
These 3 negative comments point to some inconsistencies.
Value
13
Reviews
61%
Satisfaction
3
negative
2
neutral
8
positive
Rating distribution
What people like
- Great value always
- Loyalty program perks
- Evening meal deals
What people don't like
- Cash only policy
- Unfulfilled promotions
- Money wasted feeling
Often praised
- pricesMy experience at the restaurant was positive. They offer great options and reasonable prices. Although the menu doesn't explicitly state flexibility, they were willing to prepare dishes not listed, incorporating them into the existing menu pricing.
- $5 for your second sandothe $5 for your second sando after 5pm promo
- Price per personPrice per person:$10–20
- double point daysLove the double point days
- free subnow avfree Sub
- manager specialmanager special is going on where you get a giant sub
- valuegreat value always
Frequently criticized
- cash onlyturned away because they would only take cash
- donation drivefranchise store's donation drive for Rady's Children Hopsital where it states if you donate $5 you get a free regular sub. But this was not the case.
- moneywasting our money
If you're looking for a decent deal, especially during special promotions or after 5 PM, this place can offer good value. Just be sure to check their payment options beforehand and clarify any special offers to avoid disappointment.
How are the prices at Jersey Mike's?
You’re looking at roughly 23 per person – reported by 27 diners. That puts it in the $21–$30 category. For a Sandwich Shop, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Interestingly, while the average is 23, most guests actually spend less, often in the $11–$20 range. This suggests a good mix of options, from more budget-friendly bites to some higher-end choices that pull the average up.
This chart shows what people usually spend per person, using the 27 most recent reviews.
Heres how this restaurants value stacks up against similar spots in San Diego.
For a Sandwich Shop, an average of 23 feels a bit on the higher side, but if the quality and ingredients are top-notch, we think its fair. Wed recommend exploring their menu for those popular mid-range options that many guests seem to enjoy.
Customer Reviews: what people think about Jersey Mike's
Price per Person
- $11–$20
Visit Type
- Regular Visit
Service Type
- Dine-in
Noise Level
- Moderate
6
Inconsistent Staff, Great Food
My experience at this Jersey Mike's has been a mixed bag. While the food consistently receives a high rating (5/5), the service is a major letdown, scoring only 1/5. Some staff members are awesome, but the majority seem to have an attitude.
We've visited multiple times hoping for improvement, but the best employees don't seem to stay long, suggesting a potential issue with the store's climate. The atmosphere is rated at 3/5. Given the availability of two other Jersey Mike's locations, we likely won't be returning to this particular one.
- food10
- atmosphere6
- service1
- staff3
- climate of this store3
Price per Person
- $41–$50
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Moderate
2
Disappointing Bread and Uncooperative Staff
My experience at the restaurant was disappointing due to issues with both the food and the service. I was adamant about getting a different bread because the one being used was from yesterday's batch (hot sub bread). As a former employee, I knew this wasn't fresh.
However, the employee did not cooperate and gave me the same loaf. A sub is only as good as its bread, and the rosemary parm was not up to standard in terms of freshness. The staff also engaged in awkward bantering with customers.
- bread2
- rosemary parm2
- staff members3
Price per Person
- $11–$20
Visit Type
- Regular Visit
Group Size
- Solo
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
9
Incredible Staff and Delicious Food!
My experience at this restaurant was truly wonderful. The service was super great, with an incredible staff who always greeted me with care. I was always delighted by the atmosphere and the speed of service.
The eating was really good too. I highly recommend this place!
- service10
- staff10
- atmosphere9
Price per Person
- $11–$20
Visit Type
- Regular Visit
Service Type
- Takeout
Meal Type
- Dinner
10
Dependable and Perfect Grinders!
My experience at Jersey Mike's was excellent. I pre-ordered some grinders and they were made to perfection. Jersey Mike's is ALWAYS dependable!
♡
- grinders10
- dependable10
Price per Person
- $21–$30
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Short (6–15 min.)
10
Excellent Service and Great Vibes!
My experience at this restaurant was fantastic from the moment I walked in. I was instantly greeted with a warm welcome and big smiles, creating good vibes from the jump. The team was upbeat and clearly enjoying their work, which was evident.
I placed my order, and it was ready in just 8 minutes – a testament to their fast and efficient service. Everything looked fresh, and they prepared my sandwiches exactly as I requested. Special thanks to Donna and Hannah for their excellent job, keeping the atmosphere light and funny throughout.
The great energy and great service make this place highly recommendable for anyone seeking good food and even better people.
- warm welcome10
- good vibes9
- fast service10
What Jersey Mike's offers
Crowd
- Family-friendly
- Tourists
- Groups
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
- Free Wi-Fi
- Wi-Fi
Offerings
- Vegan options
- Halal food
- Vegetarian options
- Quick bite
Dining options
- Catering
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Onsite services
- Takeout
- Dine-in
- Delivery
Pets
- Dogs allowed outside
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Casual
FAQs
Does Jersey Mike's Subs in Kearny Mesa offer options for specific dietary needs?
Yes, you’ll find a variety of choices at Jersey Mike’s Subs. They thoughtfully provide vegan options, vegetarian options, and even halal food to cater to diverse preferences, ensuring everyone can enjoy a delicious meal.
What are the parking and accessibility features at Jersey Mike's in San Diego?
You’ll appreciate the convenience of free street parking and a free parking lot, usually with plenty of space. The location is also fully wheelchair accessible, including the entrance, parking, seating, and restroom, making it easy for all guests.
How does Jersey Mike's generally rate with customers?
Jersey Mike’s holds an average overall score of 6. While Ambience (7.3) and Value (6.6) are often appreciated, Food (6.4) is seen as average, and Service (5.4) tends to be a weaker point.
What do customers appreciate most about Jersey Mike's?
Many customers praise the friendly and attentive staff, noting their professionalism. The sandwiches are frequently described as fresh and satisfying, with specific items like the #9 Club Supreme often highlighted.
What are common complaints about Jersey Mike's?
Recurring issues include slow or inattentive service, especially during busy times, and problems with online orders not being ready or customized correctly. Some also mention occasional unpleasant odors in the store.