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Jack in the Box - San Francisco
Photo from Jack in the Box
Jack in the Box at a glance
San Francisco Silver Terrace
- 🍔 Fast-Food-Restaurant
$$
Price per Person $11–$20
mentioned by 83 of the guests
#2268 out of 2403 places to eat in San Francisco
#16 Fast-Food-Restaurant out of 35 in San Francisco
Average
5.3 out of 10
Food
Service
Ambience
Value
258
Reviews
46.5%
Satisfaction
Often praised
- Budget-friendly
- Always open
- Fast service
Frequently criticized
- Food inconsistency
- Poor staff
- Unclean environment
The restaurant Jack in the Box in San Francisco’s Silver Terrace neighborhood offers a classic fast food experience. You can count on this spot for a quick bite, whether you’re grabbing breakfast, lunch, or dinner.
It’s also a go-to for late-night food cravings, ensuring you always have an option. With its casual atmosphere, it’s a convenient choice for a satisfying meal on the go.
Overview: Introducting Jack in the Box
Jack in the Box often delivers on convenience and value, with many appreciating its accessible pricing and offers and reward. It’s a spot where you can find a quick bite, especially for those late-night cravings, and some find the food quality generally acceptable for a fast-food setting.
However, experiences can be quite inconsistent. Some visitors encounter issues with wait time and incorrect order from the staff, while the overall atmosphere in certain locations leaves much to be desired, with concerns about cleanliness and surroundings.
Average
5.3
out of 10
258
Reviews
46.5%
Satisfaction
118
negative
20
neutral
120
positive
Jack in the Box registers an overall Restaurant Score of 5.3, placing it squarely in the average category. This is reflected in a Customer Satisfaction rate of 46.5%, indicating a mixed reception among patrons.
With 258 total opinions, nearly an even split of 120 positive and 118 negative comments suggests a polarizing experience for many. Looking closer, Value (6.7) stands out as a relative strength, often praised for its affordability.
However, Food (5.6) and Ambience (5.4) hover around average, while Service (4.6) appears to be a consistent challenge, frequently drawing criticism. This suggests that while the price point is appealing, the execution and environment can be hit or miss.
What people like
- Budget-friendly pricing
- Round-the-clock availability
- Quick order fulfillment
What people don't like
- Inconsistent food preparation
- Unprofessional staff conduct
- Unsanitary dining conditions
Jack in the Box presents a mixed bag, often serving as a convenient and affordable option, especially for those seeking late-night meals. However, be prepared for potential inconsistencies in both your order and the overall dining experience.
With a Recommendation Score of 5.7, it’s a place that might satisfy your immediate hunger without breaking the bank, but it’s not without its drawbacks. Consider it for its convenience and value, but manage your expectations regarding service and environment.
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Verdict: Our expert take on Jack in the Box
Food (5.6 out of 10)
mentioned by 77% of the guests
When it comes to the food here, it's a bit of a mixed bag, with a score of 5.6 putting it squarely in the average range, and customer satisfaction at 54.8%, which is also mixed. However, based on 57 positive remarks, many customers appreciate the fresh and flavorful food, often highlighting items like tacos, burgers, and milkshakes as delicious comfort food options. The variety and value, especially for breakfast items, also get a nod.
On the flip side, 41 negative comments point to some significant issues. Patrons have experienced wrong food orders, old lettuce, and flat sodas, leading to disappointment. There are also concerns about overall food quality, with some finding the boba disappointing or ingredients like the sourdough jack bun being dry, suggesting inconsistency.
Food
104
Reviews
54%
Satisfaction
41
negative
6
neutral
57
positive
Rating distribution
What people like
- Fresh, flavorful food
- Delicious burgers, tacos
- Great milkshakes
What people don't like
- Wrong orders common
- Inconsistent food quality
- Poor drink quality
Often praised
- foodexpect anything but food. Don’t eat in and avoid the homeless asking for handouts in the drive through. - Review Text: Set in Bay View don’t expect anything but food. Don’t eat in and avoid the homeless asking for handouts in the drive through. - Reviewer Name: Russell R - Review Metadata: {"list":{"list":[{"element":{"element":"Service:5"}},{"element":{"element":"Meal type:Dinner"}},{"element":{"element":"Price per person:$10–20"}},{"element":{"element":"Atmosphere:1"}},{"element":{"element":"Food:5"}}]}}
- fast foodIt's Fast Food, not a gourmet meal brought by Waiters. Done well here though.
- breakfastbest choice for breakfast in the morning
- food qualityI was pleased that the prices were regular, similar to what I'm used to from Los Angeles. The Jumbo Jack was a recommended dish, and the overall food quality was rated 5. Service was also rated 5, and there was no wait time.
- tacos2 tacos for $1.29 without tax
- 2 TacosI did enjoy the 2 Tacos
- Breakfast Jack with SausageBreakfast Jack with Sausage is my choice
- BurgerRecommended dishes:Burger
- Cheesecakethe dessert Cheesecake
- EGGROLLSAnd EGGROLLS
Frequently criticized
- bobaYou can't even chew the boba- you might as well have not even cooked it
- burgercrumbled when I picked up the burger
- foodleft without food
- friesMy experience at this restaurant was disappointing. The sodas were completely flat and the fries were cold. The sourdough jack was the only thing good.
- tacosgot old nasty lettuce in my tacos
- Bobathey get my Boba wrong
- advertisingpublicidad engañosa
- barely any saucebarely put any sauce
- buffalo wingsblatantly gave me the buffalo wings
- chicken sandwichesthere was no chicken inside!!
If you're looking for a quick, comforting meal and stick to popular items like burgers or tacos, you might be pleasantly surprised. However, be prepared for potential inconsistencies in order accuracy or ingredient freshness, especially with drinks or less common menu items.
Service (4.6 out of 10)
mentioned by 76% of the guests
While customer satisfaction sits at a low 36.8%, there are still some shining moments in service, contributing to an average score of 4.6. Many of the 35 positive remarks, out of 95 total, praise the quick arrival time of food, welcoming and caring staff, and even shout out the owner for a fine experience, often noting no wait time for orders. However, the service isnt always smooth sailing, with 54 negative opinions pointing to significant issues.
Common complaints include frustrating payment problems, poor order accuracy, excessively long wait time in lines, and unfortunately, some rude' staff interactions. These challenges likely contribute to the lower customer satisfaction.
Service
95
Reviews
36%
Satisfaction
54
negative
6
neutral
35
positive
Rating distribution
What people like
- Food arrives quickly
- Staff are welcoming
- No wait time
What people don't like
- Long wait times
- Orders are wrong
- Staff can be rude
Often praised
- serviceMy experience at this restaurant during lunchtime has been consistently positive. The food is always good, served hot, and the service is usually fast and friendly. I appreciate the reliable quality and efficient service.
- ServiceThe Jumbo Jack was a recommended dish, and the overall food quality was rated 5. Service was also rated 5, and there was no wait time. The atmosphere was rated 5, though the noise level was loud, but you can still talk.
- drive-thruIts faster when u use the app to order
- linethe line was moving very quickly
- app to orderIts faster when u use the app to order
- arrival timeIt arrived in 5 minutes
- customer service orientedthe team is still very customer service oriented
- fine experiencethis Jack is a fine experience
- funnyAwww he was so funny!
- happyI always leave happy
Frequently criticized
- servicethe service, wait time and interactions with staff may take a toll
- drive-thruAt night time the drive-thru is insane long.
- orderboth my orders of food were incorrect
- employeesCustomers pay for food, and it’s not right if you don’t read orders and leave items out. Employees should have courtesy for customers.
- long lineMy experience at this restaurant involved a long line at night, but the wait moved very quickly. The atmosphere was rated a 2, and the food a 3.
- staffterrible staff. They dont understand anything you order, very awful people with unsavory rude attitudes
- wait timeMy experience was horrible. I had to wait a super long time just to get to the front of the line. After all that waiting, I received the wrong food.
- workersI eventually left without receiving any food. To make matters worse, as I drove by, I saw the workers standing outside yelling at someone, which was a very unsettling sight.
- attitudesHorrible attitudes
- calling themcalled them but no ones repyling!!
So, whats the verdict? If youre lucky, you might get quick service and a friendly face. But be prepared for potential hiccups like long waits or incorrect orders, which could make your visit less than ideal.
Ambience (5.4 out of 10)
mentioned by 41% of the guests
The ambience here offers some bright spots, with guests enjoying interesting views from upstairs and appreciating the ample parking and late hours thanks to it being open 24/7. Many found the establishment wheelchair accessible and large enough for families, contributing to a generally positive vibe. However, the experience isn't always smooth sailing. With a score of 5.4 and customer satisfaction at 42.5%, the atmosphere is quite a mixed bag, based on 40 opinions (17 positive, 16 negative).
Concerns arose from reports of a mouse in the dining area, unpleasant temperatures, and general cleanliness issues. The sketchy location and safety concerns, especially at night, also left some feeling uncomfortable.
Ambience
40
Reviews
42%
Satisfaction
16
negative
7
neutral
17
positive
Rating distribution
What people like
- Enjoy interesting views
- Plenty of parking
- Open 24/7
What people don't like
- Mouse sightings
- Questionable cleanliness
- Sketchy surroundings
Often praised
- atmosphereService was also rated 5, and there was no wait time. The atmosphere was rated 5, though the noise level was loud, but you can still talk.
- parking spacePlenty of parking
- car parkCar park has its own light
- dogIt was a good place. Last time I went with my dog and sat outside. Even though there was a fire upstairs in the middle of the night, everything turned out fine.
- homeless friendlythe most homeless friendly restaurant I have ever come to
- interesting viewsMy experience at this restaurant offered interesting views of Bayshore from upstairs. The food was very good.
- kids sitThe drive-thru is always busy, but if you walk in, you're looking at a 10-minute wait versus a 20-minute car wait. The establishment is big enough to have kids sit and eat without disturbing other patrons. It's a fairly large parking lot with plenty of parking spaces, and it's very wheelchair accessible from all entrances.
- late dinnergreat for late dinner
- late hoursObviously, fast food and open late.
- open 24/7My experience at this restaurant was positive. It was open 24/7, which is very convenient. I was pleased that the prices were regular, similar to what I'm used to from Los Angeles.
Frequently criticized
- atmospherethe atmosphere was definitely a 1
- areaArea is prone to have homeless panhandling at the joint
- bathroombathroom which was kind of sketch
- bathroom floorMy experience at the restaurant was marred by a very unpleasant situation in the bathroom. There was water all over the bathroom floor, which appeared to be the result of a homeless man using it for a bird bath. This significantly impacted the overall atmosphere and cleanliness of the establishment.
- cleanlinessthe place wasn't that clean
- drive-thru at nightdrive-thru at night; it's infested with rats
- establishmentHorrible establishment
- locationThis place is in a kind of creepy location, so we played it safe and went through the drive-thru, then parked somewhere else to eat. Honestly, I wasn’t too sure about leaving my car in their lot or eating inside—it didn’t feel super safe or comfortable.
- mouse in dining areathere was a mouse in the dining area
- part of towncrazy highly sketchy part of town
If you're looking for a convenient spot with late hours and good parking, it might fit the bill. However, be prepared for potential cleanliness issues and a less-than-ideal surrounding area, especially if visiting at night.
Value (6.7 out of 10)
mentioned by 23% of the guests
When it comes to value, this spot has some real bright spots! Many customers, 11 out of 19, rave about finding a best deal with cheap eats like $1 tacos and various offers and rewards. While the overall score is an average 6.7, and customer satisfaction sits at a mixed 57.9%, theres definitely a buzz around their budget-friendly options.
However, not everyone feels theyre getting a steal. Based on 7 negative comments, some folks were shocked at the bill or hit with an extra charge, finding the prices surprisingly high. The cash only policy also proved to be a frustrating dealbreaker for several patrons, indicating some inconsistencies in their value proposition.
Value
19
Reviews
57%
Satisfaction
7
negative
1
neutral
11
positive
Rating distribution
What people like
- Great taco deals
- Affordable meal options
- Rewarding loyalty programs
What people don't like
- Unexpected high costs
- Hidden extra charges
- Cash-only payment
Often praised
- $1 tacos$1 tacos on Tuesday (via app) was a great addition
- 2 tacos for a buckMy experience at this restaurant involved encountering nice staff who provided standard Jack in the Box food. While the food wasn't exceptional, it was comically cheap, especially the deal of 2 tacos for a buck. A notable downside was having to be buzzed in for the bathroom, which felt a bit sketch.
- best deallooking for a best deal about flavor and price
- cheapMy experience at this restaurant involved encountering nice staff who provided standard Jack in the Box food. While the food wasn't exceptional, it was comically cheap, especially the deal of 2 tacos for a buck. A notable downside was having to be buzzed in for the bathroom, which felt a bit sketch.
- free parking lotIt's great that they've been around for so many years, making it a great spot for a late dinner after a show or clubbing. The free parking lot with plenty of space was also a plus.
- offers and rewarda lot of offers and reward
- place to eatCheapest place to eat in town
- pricebest deal about flavor and price
- priceslower more sensible prices than most other fast food restaurants
- regular pricesIt was open 24/7, which is very convenient. I was pleased that the prices were regular, similar to what I'm used to from Los Angeles. The Jumbo Jack was a recommended dish, and the overall food quality was rated 5.
Frequently criticized
- $21+I wasted $ 21+
- billshocked at the bill
- cash onlyThis was my third visit to the restaurant, and I was again met with their policy of only accepting cash. It's unclear if the staff are struggling or if this is a deliberate choice by the owner, but it's a frustrating experience.
- extra chargeme cobraron extra
- pricecobraron casi 50 dollares 😱
- pricesPrices everywhere are outrageouse
- pricingPricing of course is so high everywhere
If you're hunting for specific deals like their famous tacos and rewards, you might find some great value here. However, be prepared for potentially higher regular prices and always double-check payment options to avoid any surprises.
How are the prices at Jack in the Box?
You’re looking at roughly 18 per person – reported by 83 diners. That puts it in the $11–$20 category. For a Fast Food Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at the numbers, most diners spend in this $11–$20 range, with a good chunk also opting for the more budget-friendly $1–$10 options. So, while the average is mid-range, there’s flexibility.
This chart shows what people usually spend per person, using the 83 most recent reviews.
Heres how this restaurants value for money stacks up against similar spots in San Francisco.
Considering it’s a Fast Food Restaurant, we think the pricing feels fair for a quick and tasty bite in San Francisco.
Customer Reviews: what people think about Jack in the Box
Price per Person
- $91–$100
Visit Type
- Quick Meal
Service Type
- Dine-in
1
Horrible Experience, Disgusting Food
My experience at this establishment was horrible. The employees displayed unprofessional and horrible attitudes, making even fast food service look bad. Despite the food process being standard, they managed to make the food taste disgusting.
To add to the frustration, when I asked for sauce, they gave me a completely different one than requested 😂😂😂.
- establishment1
- employees1
- attitudes1
Visit Type
- Quick Meal
Service Type
- Dine-in
3
Flat Sodas and Cold Fries
My experience at this restaurant was disappointing. The sodas were completely flat and the fries were cold. The sourdough jack was the only thing good.
Their sodas here are constantly flat; I just happened to forget to avoid them at this location today. The reviewer rated Service: 3, Atmosphere: 2, and Food: 2.
- sourdough jack8
- sodas2
- fries2
Price per Person
- $11–$20
Visit Type
- Regular Visit
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Loud
9
Regular Prices, Open 24/7
My experience at this restaurant was positive. It was open 24/7, which is very convenient. I was pleased that the prices were regular, similar to what I'm used to from Los Angeles.
The Jumbo Jack was a recommended dish, and the overall food quality was rated 5. Service was also rated 5, and there was no wait time. The atmosphere was rated 5, though the noise level was loud, but you can still talk.
- open 24/79
- regular prices8
- Jumbo Jack9
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
2
Unusual Drive-Through Experience
My experience at the drive-through was quite unusual. While I was waiting, a person on a bike approached me asking for food. This was compounded by the sight of a naked elderly man sitting in a tent, obstructing a significant portion of the exit driveway.
The atmosphere was definitely a 1, but the food was a 3, and service was a 5. The price per person was $10–20.
- food3
- service5
- price per person6
- atmosphere1
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Breakfast
Wait Time
- Short (6–15 min.)
8
Great 24-Hour Breakfast Service
I visited this restaurant because it's open 24 hours, which is a huge plus, especially for breakfast. My experience with the service has been awesome. The food quality was also good, receiving a rating of 4.
While the atmosphere was rated a 3, the overall experience was positive due to the excellent service and food.
- service9
- food8
- atmosphere6
What Jack in the Box offers
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Breakfast
- Solo dining
Offerings
- Quick bite
- Late-night food
- Coffee
Dining options
- Breakfast
- Counter service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Drive-through
- No-contact delivery
- Dine-in
- Delivery
Parking
- Free parking lot
Atmosphere
- Casual
FAQs
What service options are available at Jack in the Box in Silver Terrace?
At Jack in the Box, you have several convenient service options to choose from. You can utilize the drive-through for a quick pick-up, opt for no-contact delivery, or have your meal delivered right to your door. Dine-in seating is also available if you prefer to enjoy your food on-site.
Is Jack in the Box a good place for families, and what dining times do they offer?
Yes, Jack in the Box is good for kids, offering a dedicated kids’ menu and high chairs for younger guests. You can visit for breakfast, lunch, or dinner, and they also provide counter service and dessert options. It’s a versatile spot for any meal of the day.
How does Jack in the Box generally perform?
Jack in the Box holds an overall Restaurant Score of 5.3, indicating an average performance. While Value (6.7) is a strong point, Food (5.6) and Ambience (5.4) are average, and Service (4.6) often falls short.
What are the main advantages of dining at Jack in the Box?
Customers frequently appreciate the restaurant’s budget-friendly pricing and convenient operating hours, often finding good deals and the benefit of it being open 24/7 with ample free parking.
What are common complaints about Jack in the Box?
Recurring issues include inconsistent food preparation, such as cold fries or incorrect orders, and concerns about unprofessional staff conduct and the cleanliness of the dining environment.