Highlights
- Great beer selection
oChef » Headliner – Cleveland
Headliner - Cleveland
Photo from Headliner
Headliner at a glance
Cleveland Downtown Cleveland
- 🍽️ Restaurant
$$
Price per Person $21–$30
mentioned by 14 of the guests
#30 out of 62 places to eat in Cleveland
#10 Restaurant out of 18 in Cleveland
Good
7.4 out of 10
Food
Service
Ambience
Value
101
Reviews
73.3%
Satisfaction
Often praised
- Friendly staff
- Delicious food
- Great location
Frequently criticized
- High prices
- Unclean tables
- Rotten food
The restaurant Headliner is a vibrant spot in Downtown Cleveland, offering you a fantastic dining experience. As a popular restaurant in the heart of Cleveland, Headliner Bar + Eatery perfectly complements its standout feature: a great beer selection.
Whether you’re looking for a quick bite or a full meal, this trendy eatery has you covered with its casual atmosphere and diverse offerings.
Overview: Introducting Headliner
Headliner offers a convenient location and a generally clean atmosphere, often described as laid-back. Many guests appreciate the friendly staff and the delicious food options, from quick bites to satisfying burgers.
However, some experiences point to slow service and occasional issues with cleanliness. While the food is often praised, some find certain items or drinks to have high prices, suggesting a mixed experience.
Good
7.4
out of 10
101
Reviews
73.3%
Satisfaction
19
negative
8
neutral
74
positive
Overall, Headliner earns a solid 7.4 score, indicating a generally good experience for many patrons. This is supported by a 73.3% customer satisfaction rate, suggesting most visitors leave content.
With 74 positive remarks against 19 negative ones out of 101 total opinions, there’s a clear leaning towards positive feedback. Digging deeper, Food (7.9) stands out as a strong point, often quick and delicious.
Service (7.3) and Ambience (7) also receive good marks, with many appreciating the attentive staff and clean surroundings. However, Value (4.6) is a more average aspect, with some finding certain items or drinks a bit steep.
What people like
- Friendly, attentive staff
- Delicious, quick food
- Excellent location
What people don't like
- High prices
- Unclean tables
- Rotten food item
Headliner generally delivers a good experience, especially if you prioritize tasty food and a convenient setting. With a 7.7 recommendation score, it’s a place many find worth visiting, particularly for its appealing menu and welcoming service.
However, be mindful of potential service delays and some higher price points. If you’re looking for a casual spot with good food near the arena and don’t mind the occasional hiccup, Headliner could be a solid choice for your next outing.
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Verdict: Our expert take on Headliner
Food (7.9 out of 10)
mentioned by 95% of the guests
Alright, lets talk about the food and drinks here! With a solid score of 7.9 and customer satisfaction at a great 83.3%, it seems like a winning combination. Out of 42 total remarks, a whopping 35 were positive, praising everything from the great drinks and craft cocktails to the excellent food, wings, and breakfast options.
Many found the food variety superb and the execution a home run! However, its not entirely perfect, with 4 negative comments. Some found the morning drinks unimpressive, and there was an unfortunate mention of a rotten parfait.
While these seem to be isolated incidents, it's worth noting that not every item hits the mark.
Food
42
Reviews
83%
Satisfaction
4
negative
3
neutral
35
positive
Rating distribution
What people like
- Excellent food options
- Great drinks, craft cocktails
- Superb food variety
What people don't like
- Unimpressive morning drinks
- Rotten parfait
Often praised
- foodthe food was quick and delicious
- wingsThe food menu’s clutch too if you’re trying to grab a bite before heading in. Think wings, sliders, loaded fries — all the good stuff that pairs well with a clean and modern atmosphere.
- DrinksDrinks come out quick, and the bartenders know how to pour
- North Coast SunsetNorth Coast Sunset is my favorite
- beer selectionThe location couldn’t be better — literally steps from the entrance, so you're not rushing or missing tip-off. Drinks come out quick, and the bartenders know how to pour — solid beer selection, a few fun cocktails, and prices that don’t make your wallet cry. The food menu’s clutch too if you’re trying to grab a bite before heading in.
- breakfast burritoBreakfast burrito was great.
- breakfast optionsGreat breakfast options
- burgerI loved the decor and the double burger was really good. The service was just okay, and it was a little pricey compared to some others in the area, but the burger was worth it.
- cocktailsThis is a solid spot open to everyone. The staff were amazing and friendly, the food was really good, and they had solid cocktails and a good draft selection. It's a quieter option just steps from the arena and field if you're going to the game, and it still feels a bit "undiscovered".
- craft cocktailstry one of his craft cocktails
Frequently criticized
- coffeeshe took my wife's cup away from the table to get her more coffee
- drinksOrdered drinks, that took way too long to get
- morning drinksThe morning drinks were unimpressive
- parfaitParfait was rotten
If youre looking for a spot with genuinely good food and fantastic drinks, this place is definitely worth checking out. Just be mindful of the morning drink selection and perhaps skip the parfait, and youre likely in for a great experience.
Service (7.3 out of 10)
mentioned by 90% of the guests
The service here generally hits a good note, with a score of 7.3 and customer satisfaction at a solid 71.4%. Based on 35 customer comments, a good portion (25) praise the friendly staff and welcoming atmosphere, often highlighting specific individuals like the chef or bartender for their excellent hospitality. It seems many experiences involve attentive service and engaging interactions, making for a pleasant visit.
However, not all experiences are perfect, with 9 comments pointing to some hiccups. Issues like long waiting times for food or the bill, and feeling the place might be understaffed, occasionally surface. There are also mentions of a waitress forgetting menus or a bartender screwing up an order, leading to some frustrating moments for a few patrons.
Service
35
Reviews
71%
Satisfaction
9
negative
1
neutral
25
positive
Rating distribution
What people like
- Friendly, welcoming staff
- Attentive bartenders
- Excellent hospitality
What people don't like
- Long waiting times
- Occasional order errors
- Potential understaffing
Often praised
- staffamazing friendly staff
- serviceExcellent service and food. Excellent bartender Wada
- bartender5 stars just for the bartender
- waitressour waitress was attentive
- ChuckHe is the best. Always very very friendly
- bartender WadaExcellent bartender Wada, she's so friendly and helpful!
- chefChef even stopped by to see how everything was
- customer serviceHer quick action and customer service saved us
- hospitalityHer hospitality was second to none!
- hostess/serverChanel was our hostess/server and she was amazing!
Frequently criticized
- serviceNot sticking around for service like that
- bartenderThe bartender screwed up our order
- billAsked for bill, waited forever
- menusshe never gave us menus!
- orderdidn't have it all, nor had they given us silverware or napkins
- understaffedUnderstaffed, likely
- waiting timeTook 50 mins to get a egg sandwich
- waitresswaitress took dirty dishes away
Overall, the service here leans positive, with many guests praising the friendly and attentive staff, especially the bartenders. While youll likely have a good experience, be aware that some patrons reported occasional slow service or minor order issues. Its generally worth a visit for the warm hospitality.
Ambience (7 out of 10)
mentioned by 52% of the guests
When it comes to ambience, this spot generally hits the mark with a 7 score, indicating a good experience for many. Guests often rave about the decor, awesome location thats steps from the arena, and the "laid-back, no-frills vibe" that makes it easy to kick back. With 13 positive reports out of 19 total, many find the "atmosphere" quite appealing, often describing the "entire place" as clean and beautiful inside.
However, the customer satisfaction sits at a 68.4%, which is a mixed bag, suggesting theres room for improvement. A few guests, specifically 3, reported significant issues with cleanliness, noting dirty tables and even garbage on them upon arrival. This indicates that while the general vibe is good, consistency in maintaining a clean environment can sometimes be a problem.
Ambience
19
Reviews
68%
Satisfaction
3
negative
3
neutral
13
positive
Rating distribution
What people like
- Great location
- Nice decor
- Laid-back vibe
What people don't like
- Dirty tables
- Poor cleanliness
Often praised
- locationlocation couldn’t be better — literally steps from the entrance
- atmosphereBeautiful inside and the entire place is super clean
- brightly lit loungeBrightly lit lounge
- cleanClean and not to busy
- decorLoved the decor
- entire placethe entire place is super clean
- laid-back, no-frills vibelaid-back, no-frills vibe that makes it easy to kick back
- optionThe staff were amazing and friendly, the food was really good, and they had solid cocktails and a good draft selection. It's a quieter option just steps from the arena and field if you're going to the game, and it still feels a bit "undiscovered".
- placeplace, clean
- spotEven if you're not staying at the attached Indigo hotel, don't let that discourage you. This is a solid spot open to everyone. The staff were amazing and friendly, the food was really good, and they had solid cocktails and a good draft selection.
Frequently criticized
- cleanlinessMy experience at this restaurant was terrible. Upon arrival, the restaurant was visibly dirty, with several empty tables having garbage on them. We were seated at a dirty table as there were no clean ones available.
- dirty tableWe sat at dirty table
- dirty tablesSeveral empty tables with garbage on them
If youre looking for a place with a great location and a relaxed atmosphere, youll likely enjoy the vibe here. Just be aware that a few past visitors have encountered issues with cleanliness, so keep that in mind when you visit.
Value (4.6 out of 10)
mentioned by 24% of the guests
When it comes to value, theres a bit of a mixed bag here, based on 5 pieces of customer feedback. On the bright side, many appreciate the fair prices for drinks, especially with a solid beer selection and fun cocktails that wont make your wallet cry. The food menu also gets a nod for being a convenient option before an event, contributing to an overall score of 4.6.
However, the overall customer satisfaction sits at a rather low 20%, indicating some significant concerns. Several guests found the experience a little pricey, specifically mentioning a pint of beer as being steep. These 3 negative comments highlight that while some aspects are reasonable, the total cost can add up, making it feel less like a good deal for others.
Value
5
Reviews
20%
Satisfaction
3
negative
1
neutral
1
positive
Rating distribution
What people like
- Fair drink prices
- Good food options
What people don't like
- Steep beer price
- Overall pricey
Often praised
- pricesThe location couldn’t be better — literally steps from the entrance, so you're not rushing or missing tip-off. Drinks come out quick, and the bartenders know how to pour — solid beer selection, a few fun cocktails, and prices that don’t make your wallet cry. The food menu’s clutch too if you’re trying to grab a bite before heading in.
Frequently criticized
- pint of beer$9 for a pint of beer is a bit steep
- priceit was $120 for a family of 5 with no alcohol
- priceyit was a little pricey
If youre just grabbing a quick drink, you might find the prices reasonable. But be mindful of the overall cost, especially if youre dining with a family or ordering specific items like a pint of beer, as it can quickly become quite pricey.
How are the prices at Headliner?
On average, you’ll spend around $21 per person – from 14 guests. That puts the restaurant in the $21–$30 category. For a Restaurant in Cleveland, that’s comfortably mid-range, maybe a touch above.
Looking at the full picture, we see a nice spread: while the average lands in the $21–$30 bracket, a good chunk of diners found their sweet spot in the more budget-friendly $11–$20 range, with a few opting for a slightly higher spend up to $50.
Here’s a quick look at what guests spend per person, based on the latest 14 reviews.
How this restaurant’s value stacks up against similar spots in Cleveland.
Overall, for a Restaurant in Cleveland, we think the pricing feels quite fair. It offers a good balance, allowing for both budget-friendly visits and slightly more indulgent meals.
Customer Reviews: what people think about Headliner
Price per Person
- $11–$20
Service Intent
- Casual Outing
Group Type
- Couple
Group Size
- Couple
Visit Type
- Dine-in
Wait Time
- Short (6–15 min.)
Noise Level
- Moderate
9
Exceptional Bartender and Great Experience
My experience at this restaurant was largely defined by the bartender. After a concert, we stopped in for a couple of drinks. I asked for a sour beer, and they had a fruity IPA that was perfect.
The bartender also made a great drink for my wife. Despite it being closing time and Game 7 of the World Series being on, she stayed open, ensuring everyone was taken care of and had a good time. The place was clean and not too busy, and they were quick with getting drinks.
- bartender10
- fruity IPA9
- great drink9
Service Intent
- Tourist Experience
Visit Type
- Dine-in
10
Great Food, Location, and Service
My experience at this restaurant was fantastic! The food was great, and the location was awesome, especially being close to Rocket Arena. Our waitress was incredibly attentive and very efficient.
- food10
- location10
- waitress10
Price per Person
- $31–$40
Service Intent
- Casual Outing
Visit Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
Noise Level
- Moderate
8
Good food, friendly service, odd dishes
My experience at this restaurant was generally positive. The staff was friendly, and the place was clean. It wasn't too busy, so there was no wait.
The dessert was delicious, and the food was good overall, although some dishes were a bit odd but not bad. The atmosphere was decent, with moderate noise.
- staff8
- place8
- wait9
Price per Person
- $21–$30
Service Intent
- Family Dinner
Group Type
- Family
Group Size
- Large Group
Visit Type
- Dine-in
Meal Type
- Dinner
6
Nice Staff, Okay Food, High Price
My experience at this restaurant was mixed. The staff were super nice, which was a definite positive. However, the food was completely okay, not outstanding.
The biggest drawback was the price; it cost $120 for a family of 5 with no alcohol, which felt quite expensive for the quality of the food.
- staff9
- food5
- price3
Price per Person
- $21–$30
Service Intent
- Tourist Experience
Visit Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
9
Welcoming Service, Delicious Food!
My experience at the restaurant was very positive. Chuck was incredibly welcoming, and the food was both quick and delicious. I'd definitely recommend a visit if you're in the area!
- welcoming10
- food9
- visit8
What Headliner offers
Planning
- Accepts reservations
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Tourists
- Groups
Payments
- Credit cards
- Debit cards
Children
- Kids' menu
- Has changing table(s)
- Good for kids
- High chairs
Popular for
- Dinner
- Breakfast
- Solo dining
Amenities
- Restroom
- Wi-Fi
- Bar onsite
Offerings
- Vegan options
- Hard liquor
- Happy hour drinks
- Quick bite
- Wine
- Coffee
- Beer
- Small plates
- Happy hour food
- Cocktails
- Vegetarian options
- Alcohol
Dining options
- Catering
- Breakfast
- Table service
- Dessert
- Dinner
- Seating
- Counter service
Service Options
- No-contact delivery
- Takeout
- Outdoor seating
- Dine-in
- Delivery
Atmosphere
- Casual
- Trendy
FAQs
Does Headliner Bar + Eatery cater to dietary preferences like vegan or vegetarian?
Absolutely! At Headliner Bar + Eatery, you’ll find a thoughtful selection of both vegan and vegetarian options available on the menu, ensuring there’s something delicious for everyone to enjoy during your visit.
Can you enjoy happy hour specials at Headliner Bar + Eatery?
Yes, you can! Headliner Bar + Eatery offers enticing happy hour drinks and happy hour food specials. It’s the perfect opportunity to unwind and savor great deals on your favorite beverages and small plates.
How does Headliner generally perform?
Headliner holds a good overall score of 7.4 with 73.3% customer satisfaction. Food (7.9) and Service (7.3) are strong points, while Ambience (7) is also well-regarded. Value (4.6) is considered average.
What do customers enjoy most about Headliner?
Many customers praise the friendly staff and excellent bartender for their attentive service. The food is often described as quick and delicious, with popular items like wings and burgers, and the location is highly convenient.
Are there any common concerns at Headliner?
Some guests have experienced slow service, including long waits for orders or bills. There are also mentions of high prices for certain items and occasional issues with unclean tables or specific food items like a rotten parfait.