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oChef » Great State Burger – Seattle
Great State Burger - Seattle
Photo from Great State Burger
Great State Burger at a glance
Seattle West Edge
- 🍔 Hamburger-Restaurant
$$
Price per Person $11–$20
mentioned by 7 of the guests
#806 out of 858 places to eat in Seattle
#23 Hamburger-Restaurant out of 24 in Seattle
Average
4.9 out of 10
Food
Service
Ambience
Value
173
Reviews
39.3%
Satisfaction
Often praised
- Fresh ingredients
- Excellent fries
- Friendly staff
Frequently criticized
- Overpriced menu
- Inconsistent service
- Limited facilities
The restaurant Great State Burger in Seattle’s vibrant West Edge neighborhood is your go-to spot for an exceptional hamburger experience. You’ll discover a menu featuring organic dishes, perfect for a satisfying lunch or breakfast.
This welcoming establishment also offers convenient takeout and delivery, ensuring you can enjoy their quality food wherever you are. It’s a fantastic choice for families, making it good for kids too.
Overview: Introducting Great State Burger
Great State Burger offers a straightforward burger experience, with many appreciating the fresh food and delicious burgers, particularly the fries and even the bun. The friendly staff and a generally nice relaxed vibe contribute positively to the visit.
However, some experiences highlight inconsistencies, such as burgers that weren’t always juicy or were undercooked. Concerns about items being overpriced and occasional issues with service, including long waits, also surface among customer feedback.
Average
4.9
out of 10
173
Reviews
39.3%
Satisfaction
83
negative
22
neutral
68
positive
Great State Burger holds a Restaurant Score of 4.9, placing it in the average category. However, Customer Satisfaction sits at a rather low 39.3%, indicating a poor overall sentiment among patrons.
This divergence suggests that while some aspects are acceptable, a significant portion of customers leave feeling disappointed. Looking closer, Food scores an average (5.6), but Service (3.2) and Value (3.5) are notably poor.
Ambience is average (5.1). These insights come from 173 customer remarks, with 68 positive and 83 negative comments, highlighting areas needing attention.
What people like
- Fresh ingredients
- Excellent fries
- Friendly staff
What people don't like
- Overpriced menu
- Inconsistent service
- Limited facilities
Great State Burger presents a mixed experience. While the Recommendation Score of 5.2 suggests it’s an average choice, it’s worth considering if you prioritize fresh ingredients and enjoy good fries.
However, be prepared for potential inconsistencies in service and value. If you’re seeking a quick, no-frills burger and are mindful of the price, it might suit you, but temper expectations for a consistently stellar experience.
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Verdict: Our expert take on Great State Burger
Food (5.6 out of 10)
mentioned by 95% of the guests
The food here gets an average score of 5.6, and many customers find things to love, with 55 positive remarks out of 111 total. Diners often rave about the burger taste, praising juicy patties and toasted buns. The fries are a definite hit, and many appreciate the high-quality ingredients used.
However, the experience isnt always stellar, reflected in a mixed 49.5% customer satisfaction and 42 negative remarks. Some are disappointed by cheap, awful tasting cheese or thin and flavorless patties. Concerns also arise from burned buns or raw burger middles, and shakes can sometimes have a weird taste or be sour'.
Food
111
Reviews
49%
Satisfaction
42
negative
14
neutral
55
positive
Rating distribution
What people like
- Exceptional burger taste
- Juicy patties, toasted buns
- Delicious crispy fries
What people don't like
- Awful tasting cheese
- Thin, flavorless patties
- Burned or raw food
Often praised
- burgerthe burger was really filling
- burgersburgers here are super delicious
- friesTheir fries were probably my favorite
- bunI really enjoyed the bun
- double with baconordered a double with bacon and it was amazing
- foodTheir food is really good and fresh
- Jones Soda fountain drinksThe meat was fresh, and they even TOASTED THE BUN! 😋 I also enjoyed their crinkle fries, which were bomb, and the Jones Soda fountain drinks were a great addition. It's definitely a place I'd recommend stopping at, whether you're visiting Seattle or just looking for a good lunch or dinner spot.
- Jones Soda fountain machinethey have a Jones Soda fountain machine!!!!!
- attention to detailthe attention to detail is obvious
- bunless lettuce-wrapped optionMy experience at this restaurant was centered around their great no-frills burgers. I was particularly impressed with the excellent bunless lettuce-wrapped option. While some reviews complain about the price, I believe they overlook the location and the cost of serving high-quality ingredients.
Frequently criticized
- shakeIt seemed like I was bothering the employees when I placed my order. Additionally, they didn't ask if I wanted a shake, which was disappointing.
- burgerMy experience at the restaurant was disappointing. The soda machine was broken, and to make matters worse, I was served a burger that was still raw in the middle. GROSS🤢
- burgersburgers were not at all juicy
- chocolate shakeThe burgers and fries were good, but I would stay away from the shakes and drinks. I ordered a chocolate shake, but was given a vanilla one because they were out of chocolate. When I took a sip, the shake tasted so sour.
- foodfood over all isn't very anything special
- Coca-ColaJust no Coca-Cola
- Hawaiian bread bunsHawaiian bread buns are too sweet and over power the beef flavor
- Jones sodaJones soda and it was very flat
- State burgerordering the State burger with an extra patty
- bunbun has a strange texture
Overall, the food here is a bit of a mixed bag, with an average score of 5.6. If youre looking for a solid burger with good fries and appreciate quality ingredients, its worth a try. Just be mindful that some aspects, like the cheese or shakes, might not always hit the mark.
Service (3.2 out of 10)
mentioned by 50% of the guests
It seems the service here is a bit of a mixed bag, leaning heavily towards needing some serious attention. On the brighter side, out of 37 customer remarks, a few folks did appreciate the presence of a friendly staff and a friendly server, noting that their orders were sometimes prepared quickly and the service felt prompt. Some even mentioned experiencing great service which is always a plus!
However, the overall picture for service is quite challenging, with a low score of just 3.2, placing it firmly in the poor category. Customer satisfaction also mirrors this, sitting at a concerning 16.2%, which is definitely poor. With 27 negative comments, many customers reported non existent service, long lines, and long wait times, often feeling blatantly ignored or experiencing worst service.
Service
37
Reviews
16%
Satisfaction
27
negative
4
neutral
6
positive
Rating distribution
What people like
- Friendly staff
- Prompt service
- Quick preparation
What people don't like
- Service non-existent
- Long wait times
- Staff ignores customers
Often praised
- friendly staffMy experience at this restaurant was marked by good food and a friendly staff. However, be prepared for a potential wait, as they do not keep burgers pre-made and ready to go, even during non-peak times.
- great serviceMy experience at the restaurant was fantastic! I enjoyed delicious burgers and experienced great service. The nice relaxed vibe made it perfect for young families.
- prepared quicklyprepared quickly
- serverI previously had great burgers at a different location and decided to try this one on a Friday during the lunch rush. I was served a great burger by a friendly server. However, when I returned on Tuesday around 12: 15 PM during the lunch rush, the stand was empty with no signage indicating they were closed.
- serviceThe service was prompt
- staffthe staff are super friendly and helpful
Frequently criticized
- serviceWorst service very like if u don't like it then go away type service
- employeesbothering the employees when you order
- long linesThat can be long lines during the lunch rush
- businesshow are you in business?
- customer servicewhy customer service in the PNW is so bad
- employeethe gentleman running the POS walked away
- girl taking ordersThe girl taking orders wasn't nice
- guy behind countertold by the guy behind the counter that there closed
- linesWhy the lines are long
- long wait timetook so lomger to make mone and my friends burger
If you're considering a visit, be prepared for a potentially frustrating service experience, especially during busy times. While a few lucky patrons encountered friendly staff and quick service, the overwhelming sentiment points to significant issues with attentiveness and efficiency. You might want to manage your expectations or choose off-peak hours if you decide to give it a try.
Ambience (5.1 out of 10)
mentioned by 19% of the guests
You'll find a nice relaxed vibe here, with many appreciating the location and convenience , plus the bonus of benches for a quick sit. While the overall customer satisfaction is a mixed 46.2% , there are 6 positive comments out of 13 total, highlighting these pleasant aspects of the atmosphere. On the flip side, the experience can be a bit frustrating.
Customers have encountered an empty stand with no clear signage , and the hours are often deemed inconvenient. The absence of dedicated seating and restrooms are also notable downsides, which likely contribute to the ambience score being an average 5.1 .
Ambience
13
Reviews
46%
Satisfaction
5
negative
2
neutral
6
positive
Rating distribution
What people like
- Relaxed vibe
- Convenient location
- Benches available
What people don't like
- Inconsistent hours
- No dedicated seating
- No restrooms
Often praised
- accessibilitydowntown from accessibility is not bad
- benchesThere are benches to sit on
- conveniencedue to the location and convenience
- locationdue to the location and convenience
- nice relaxed vibeI enjoyed delicious burgers and experienced great service. The nice relaxed vibe made it perfect for young families. I would definitely come back!
- vibeThe vibe was cool
Frequently criticized
- hoursthe hours are RIDICULOUS
- restroomsthere are not any restrooms
- seatingno seating of its own and there isn't even an eating counter
- signageI was served a great burger by a friendly server. However, when I returned on Tuesday around 12: 15 PM during the lunch rush, the stand was empty with no signage indicating they were closed. I knocked, but no one answered, forcing me to find lunch elsewhere.
- standsee an empty stand
If youre looking for a quick, casual bite with a good vibe and dont mind standing or finding seating elsewhere, this spot could work. However, be aware of potentially inconsistent hours and the lack of facilities like restrooms and dedicated seating, which might disappoint if you're expecting a full restaurant experience.
Value (3.5 out of 10)
mentioned by 24% of the guests
Despite a surprisingly good customer satisfaction of 8.3, the overall score for value is a rather poor 3.5. With no clearly positive opinions regarding pricing, it seems most patrons arent finding much to cheer about when it comes to value, suggesting a disconnect between general satisfaction and perceived cost. Indeed, the overwhelming feedback, with 9 negative remarks out of 12 total, highlights significant concerns about the price and overall cost.
Many feel items are overpriced and small for the price, leading some to describe their experience as a waste of money' due to the high charges.
Value
12
Reviews
8%
Satisfaction
9
negative
2
neutral
1
positive
Rating distribution
What people like
What people don't like
- Overpriced items
- High cost
- Small portions
Often praised
- locationignorant of the location
Frequently criticized
- overpricedso overpriced for what you're getting
- priceMy experience at this restaurant was disappointing. I found it to be very overpriced for what you get. The claim of using humanely raised beef felt more like a gimmick to justify the higher cost than a genuine commitment.
- burgerA little expensive for a burger
- chargedManager charged me over $20.00
- costthe cost is shocking
- small for the priceit was pretty small for the price of $6.50
- waste of moneyThe employees also didn't seem very good at their jobs. It felt like a waste of money and time unless you have plenty of both.
If you're considering a visit, be prepared for prices that many customers find steep, especially for items like burgers. While general satisfaction is good, the value proposition is a major sticking point, suggesting you might pay more than you expect for what you get.
How are the prices at Great State Burger?
You’re looking at roughly 20 per person – reported by 7 diners. That puts it in the $11–$20 category. For a Hamburger Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most of the prices cluster around this average, with 6 out of 7 reviews falling into the $11–$20 range. While the data is limited with only 7 reviews, it gives us a good indication of what to expect.
Here’s a quick look at what guests spend per person, based on the latest 7 reviews. While the data is limited, it gives us a good indication of typical spending.
A look at how this restaurant’s value for money compares to similar spots in Seattle.
Overall, we think the pricing feels quite fair for a mid-range Hamburger Restaurant. Its a solid choice if youre looking for good value without breaking the bank.
Customer Reviews: what people think about Great State Burger
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
1
Burned Food, Unhappy Experience
My experience at this restaurant was quite negative. The food was poorly prepared, with the bun, burger, and fries all being burned. I was so unhappy with the quality that if I had more time, I would have returned it.
I'm glad I didn't tip, as that would have made me even more upset.
- burned bun1
- burned burger1
- burned fries1
Visit Type
- Quick Meal
Service Type
- Dine-in
1
RIDICULOUS Hours, No Reason to Visit
My experience at this restaurant was defined by its RIDICULOUS hours. Closing at 2 PM is baffling, and I question how the business stays open. I believe a location a couple of blocks up, in a more vibrant area, that stays open until 11 PM or 12 AM would be a much better choice.
There is simply no reason for me to go to this place given these operating hours.
- hours1
- business1
- reason to go1
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
6
Messy Burger, But Gets the Job Done
My experience at the restaurant was a bit different than advertised. The toasted buns, salty pickles, and the overall messy burger were notable. They close at 2 pm on the 3rd, so plan accordingly.
While it wasn't a classic burger experience, it ultimately gets the job done when you're craving something messy.
- toasted buns5
- salty pickles5
- messy burger5
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Takeout
Meal Type
- Lunch
7
Fabulous Burgers, Shocking Seattle Prices
My experience at this restaurant was a mixed bag. The food truly shines, earning a perfect five stars. Despite the burgers being on the smaller side and the cost being higher than I'd prefer, they are still within current Seattle norms and offer a fabulous tasting, authentic style.
If you're looking for a grab-and-go option, this place is worth a visit. However, the service only rated three stars; the server was just normal, neither good nor bad. Similarly, the atmosphere also received three stars.
It's situated on a downtown street corner with no dedicated seating, not even an eating counter. While there are wooden benches available in an adjacent open court, I'd prefer a table with the option of shade. Overall, if you prioritize great-tasting burgers and are prepared for the typical Seattle pricing, you'll likely enjoy your meal.
- food10
- burgers10
- burger size6
- cost3
- seating3
Visit Type
- Quick Meal
Service Type
- Dine-in
2
Raw burger and broken soda machine
My experience at the restaurant was disappointing. The soda machine was broken, and to make matters worse, I was served a burger that was still raw in the middle. GROSS🤢
- soda machine2
- burger1
What Great State Burger offers
Crowd
- Family-friendly
- LGBTQ+ friendly
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Offerings
- Coffee
- Beer
- Organic dishes
- Alcohol
Dining options
- Lunch
- Breakfast
Service Options
- Takeout
- Delivery
FAQs
What dining and service options are available at Great State Burger?
At Great State Burger, you can enjoy delicious meals for both lunch and breakfast. For your convenience, they offer flexible service options including takeout and delivery, making it easy to enjoy their food wherever you are in Seattle’s West Edge.
Does Great State Burger cater to families and offer accessible facilities?
Yes, Great State Burger is considered good for kids, making it a great family-friendly dining choice. Additionally, the restaurant ensures accessibility with a wheelchair accessible entrance, welcoming all guests.
How does Great State Burger generally rate with customers?
Great State Burger has an overall Restaurant Score of 4.9, indicating an average experience. While Food scores (5.6) and Ambience (5.1) are average, Service (3.2) and Value (3.5) are considered poor.
What do customers particularly enjoy about the food at Great State Burger?
Many customers praise the **fresh food**, especially the delicious **burgers** and **fries**. The **bun** and **Jones Soda fountain drinks** also receive positive mentions.
What are some common complaints about Great State Burger?
Recurring issues include **overpriced** items and **inconsistent service**, with some reporting **long wait times**. There are also mentions of **no restrooms** or **seating**.